cPanel vs. NinjaOne

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
cPanel
Score 8.9 out of 10
N/A
cPanel headquartered in Houston provides website hosting providers with workload and server automation, as well as a management console for creating and launching websites, managing email and web files, and other administrative tasks.
$15.99
per month
NinjaOne
Score 9.2 out of 10
N/A
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
Pricing
cPanelNinjaOne
Editions & Modules
cPanel Solo
$15.99
per month for 1 account
Admin
$24.99
per month up to 5 accounts
Pro
$35.99
per month up to 30 accounts
Premier (on cloud)
$53.99
per month up to 100 accounts
Premier (on metal)
$53.99
per month up to 100 accounts
No answers on this topic
Offerings
Pricing Offerings
cPanelNinjaOne
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
cPanelNinjaOne
Features
cPanelNinjaOne
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
cPanel
-
Ratings
NinjaOne
9.2
63 Ratings
22% above category average
Remote monitoring00 Ratings9.360 Ratings
Network device monitoring00 Ratings8.255 Ratings
Activity Monitoring00 Ratings9.047 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
cPanel
-
Ratings
NinjaOne
8.7
62 Ratings
19% above category average
Patch Management00 Ratings9.461 Ratings
Policy-based automation00 Ratings8.961 Ratings
Best Alternatives
cPanelNinjaOne
Small Businesses
NinjaOne
NinjaOne
Score 9.2 out of 10
Panda Systems Management
Panda Systems Management
Score 8.5 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.2 out of 10
Action1
Action1
Score 9.4 out of 10
Enterprises
VMware vCenter
VMware vCenter
Score 8.4 out of 10
TeamViewer
TeamViewer
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
cPanelNinjaOne
Likelihood to Recommend
9.2
(14 ratings)
9.3
(48 ratings)
Likelihood to Renew
-
(0 ratings)
9.7
(2 ratings)
Usability
7.0
(5 ratings)
8.0
(2 ratings)
Support Rating
8.3
(9 ratings)
9.1
(5 ratings)
User Testimonials
cPanelNinjaOne
Likelihood to Recommend
cPanel
I personally use it for any website hosting I do for me and others. There are a few others but I have stuck with the old tried and true and it always works for me and I know how to get around it so it has become a breeze for me. For those who are extremely new to websites and hosting or to those with very little technical know how cPanel could be very overwhelming and they might want to do like a managed WordPress hosting where they don't really have to see or deal with cPanel. I also probably wouldn't use it for straight email hosting. If you have thousands of cPanel accounts it may get very expensive and that could be a factor.
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NinjaOne
Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
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Pros
cPanel
  • The dashboard is very intuitive. Even beginners can figure out how to do things without very much help.
  • The online community is very helpful and the online documentation makes administering any tasks a lot easier.
  • User creation and administration for FTP access is also very simple.
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NinjaOne
  • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
  • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
  • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
  • Support: NinjaOne support is always very prompt and helpful.
  • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
  • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
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Cons
cPanel
  • The costs can be a limiting factor for some businesses if you are not using a web hosting company that uses it. I have been experimenting with Cloud hosting, which can be very daunting for the novice. There is an option to install it on the cloud but it is expensive.
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NinjaOne
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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Likelihood to Renew
cPanel
No answers on this topic
NinjaOne
We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
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Usability
cPanel
Although it can be a little bit bloated with a lot of options and configurations, it's very straightforward to use and maintain. So it's a great option even if you don't have large experience in hosting configuration. The WHM tool is more suited to heavy users since it requires more expertise, so it has a steep learning curve to better understand how to use it.
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NinjaOne
NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
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Reliability and Availability
cPanel
No answers on this topic
NinjaOne
Availability is very good
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Performance
cPanel
No answers on this topic
NinjaOne
The software loads quickly for the most part
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Support Rating
cPanel
The support comes in the form of an extensive library of how to articles and community input. For most situations this will give you plenty of information and resources to trouble shoot. Live support really then would need to default to the hosting provider who provides the cPanel for your use.
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NinjaOne
Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
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In-Person Training
cPanel
No answers on this topic
NinjaOne
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
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Online Training
cPanel
No answers on this topic
NinjaOne
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
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Implementation Rating
cPanel
No answers on this topic
NinjaOne
Use of Organizations and locations
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Alternatives Considered
cPanel
The direct server management tool access provided by cPanel hosting accounts is far superior to any shared or "standard" web site hosting packaged offered by any of the numerous web host providers I have used and or evaluated over the 20+ years of my experience working in the internet industry.
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NinjaOne
NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
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Scalability
cPanel
No answers on this topic
NinjaOne
Overall the software is very reliable
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Return on Investment
cPanel
  • cPanel makes back end server administration easy. This saves time and overall effort.
  • cPanel is readily available with most hosting packages. It integrates with both Apache and Nginx.
  • cPanel allows you to perform some of the same functions as WHM, but with an easier interface.
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NinjaOne
  • Allowed us to use our full IT staff in remote offices to troubleshoot
  • The quick site response times helps reduce the time spent trying to find, connect, and fix systems
  • The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.
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ScreenShots

NinjaOne Screenshots

Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring