TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CrashPlan

    Score6.8 out of 10
    N/ACrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.

    $8

    per month per user

    DataMotion

    Score9.6 out of 10
    N/ADataMotion integrates modern secure information exchange through a variety of APIs, a no-code web component, connectors, and pre-built solutions that enable integration with existing workflows without having to replace systems or develop a new solution from scratch.N/A
    Pricing
    CrashPlanDataMotion
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CrashPlanDataMotion
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscount available for annual billing.—
    More Pricing Information
    Community Pulse
    CrashPlanDataMotion
    Considered Both Products
    CrashPlan
    No answer on this topic
    DataMotion Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    96%
    Would buy again
    86 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    99%
    Delivers good value for the price
    66 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    98%
    Happy with the feature set
    88 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    98%
    Lived up to sales and marketing promises
    50 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    100%
    Implementation went as expected
    56 Answers
    Features
    CrashPlanDataMotion
    Data Center Backup
    Comparison of Data Center Backup features of CrashPlan and DataMotion
    Feature
    CrashPlan
    8.3
    1 Ratings
    3% below category average
    DataMotion
    -
    Ratings
    Universal recovery9.01 Ratings00 Ratings
    Instant recovery9.01 Ratings00 Ratings
    Recovery verification9.01 Ratings00 Ratings
    Business application protection7.01 Ratings00 Ratings
    Multiple backup destinations8.01 Ratings00 Ratings
    Incremental backup identification7.01 Ratings00 Ratings
    Backup to the cloud8.01 Ratings00 Ratings
    Flexible deployment8.01 Ratings00 Ratings
    Management dashboard9.01 Ratings00 Ratings
    Platform support8.01 Ratings00 Ratings
    Retention options9.01 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of CrashPlan and DataMotion
    Feature
    CrashPlan
    8.0
    1 Ratings
    6% below category average
    DataMotion
    -
    Ratings
    Continuous data protection10.01 Ratings00 Ratings
    Replication8.01 Ratings00 Ratings
    Ransomware Recovery6.01 Ratings00 Ratings
    Best Alternatives
    CrashPlanDataMotion
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    Paubox Email Suite
    Score9 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    OpenText Core Email Encryption
    Score9.6 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CrashPlanDataMotion
    Likelihood to Recommend
    6.7
    (84 ratings)
    9.0
    (107 ratings)
    Likelihood to Renew
    9.9
    (2 ratings)
    7.1
    (3 ratings)
    Usability
    9.0
    (4 ratings)
    6.3
    (53 ratings)
    Availability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    5.0
    (8 ratings)
    7.3
    (28 ratings)
    Implementation Rating
    9.7
    (2 ratings)
    7.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.9
    (83 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    CrashPlanDataMotion
    Likelihood to Recommend
    CrashPlan
    Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.
    Read full review
    DataMotion Inc.
    The Datamotion Secure Mail plug-in can be installed and used in Outlook while sending mail. In the search category, if you keep SecureMail 500 Admin and hit go, you can see how many admins there are. You can also see how many users there are and the license consumption.
    Incentivized
    Read full review
    Pros
    CrashPlan
    • Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
    • With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
    • Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
    • Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
    Incentivized
    Read full review
    DataMotion Inc.
    • Platform is intuitive and very easy to use from both a receiver and sender of the email.
    • The "open" and/or "read" notifications serve as great documentation that a client has successfully seen and obtained the information that was being provided.
    • The ability to include a simple link within an email signature prevents clients from having to go through a cumbersome portal or process to send a document securely.
    Incentivized
    Read full review
    Cons
    CrashPlan
    • The CrashPlan program installed on your computer is Java-based vs. a native application. While this makes development for CrashPlan easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
    • While this was also in the Pros category - CrashPlan is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up CrashPlan isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
    • The CrashPlan desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
    • Perhaps one of the biggest downsides to CrashPlan is its price - at $10/month/computer CrashPlan is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, CrashPlan discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with CrashPlan was effectively doubled for the same feature set.
    • Along with the previous example, CrashPlan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
    • While the backup service provided by CrashPlan are still first in class, the above two controversial changes have broken some trust between CrashPlan and its clients.
    Read full review
    DataMotion Inc.
    • The address book interface to add users could be made simpler
    • The copy and paste feature could be improved
    • When composing an email the system should automatically search address book to provide less typing of Contact names already existing as a send to the person
    Incentivized
    Read full review
    Likelihood to Renew
    CrashPlan
    No other product works as well.
    Read full review
    DataMotion Inc.
    We have more testing to do before we decide if we will make a final decision to use the product as we believe we would also implement datamotion for the acquisitions we have planned for this year
    Read full review
    Usability
    CrashPlan
    Overall, it is simple to use, lightweight, and effective.
    Incentivized
    Read full review
    DataMotion Inc.
    The DataMotion SecureMail's best feature according to me is simply that it performs as promised with an immediate reduction in spam which has led to spam-related queries to the IT department practically non-existent. DataMotion SecureMail is pretty robust and hands off which is great.
    Incentivized
    Read full review
    Reliability and Availability
    CrashPlan
    No answers on this topic
    DataMotion Inc.
    Why are you asking me
    Read full review
    Support Rating
    CrashPlan
    Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.
    Incentivized
    Read full review
    DataMotion Inc.
    Responses always seem timely and the support seems to be pretty good. We haven't really had any major issues with the software yet, so I that's the reason I gave only an 8. If something more difficult were to pop up, I'd have a little more to say on the support for the product.
    Incentivized
    Read full review
    Implementation Rating
    CrashPlan
    Very easy to follow the install guide.
    Read full review
    DataMotion Inc.
    Make sure to break up the implementation in phases
    Read full review
    Alternatives Considered
    CrashPlan
    Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use Unitrends could storage as the cost was pretty high. Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the Unitrends solution there. I also set up CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the CrashPlan solution with my experience with it, in places like these where every dollar mattered.
    Incentivized
    Read full review
    DataMotion Inc.
    We can not afford Cisco products; in the end, everything we require is on the software side, not the hardware side. Also, we are trying to move away from these bulky appliance-type concepts of secure documentation and communication integrations. This federated easy, fast and multi-disciplinary API systems DataMotion has provided us is precisely what we need.
    Read full review
    Scalability
    CrashPlan
    No answers on this topic
    DataMotion Inc.
    Ridiculous question. It’s scalable and that is why we would want to use it
    Read full review
    Return on Investment
    CrashPlan
    • Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
    • Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
    • We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.
    Incentivized
    Read full review
    DataMotion Inc.
    • DataMotion has had a positive return on investment due to the fact that we have to post less, avoid postal fees, and ensure security.
    • DataMotion has decreased the amount of compliance required when sending out information; when posting documents, we would have previously had to have documents checked by compliance for security, but now we can issue these clients directly.
    • Everyone in the company uses DataMotion; this has saved both time and money because of the decreased number of letters being drafted; it has created a more efficient workforce and boosted productivity.
    Incentivized
    Read full review
    ScreenShots

    CrashPlan Screenshots

    Screenshot of Dashboard – Endpoints Backup, Shows: Active users, assets, completed restores, total data backed up, and users without active assets.Screenshot of Dashboard – OneDrive for Business
This screen tracks backup performance for OneDrive for Business.
Metrics: Active users, active assets, users with completed backups, assets not protected (0%), and total backup size (321.45 MB).
Reports include Data Protection Scorecard, Asset Assignment, and Capacity Savings.Screenshot of Dashboard – Microsoft Exchange
This screen presents Microsoft Exchange backup overview.Screenshot of Dashboard – SharePoint Online
This view shows backup activity for SharePoint Online.

    DataMotion Screenshots

    Screenshot of the DataMotion self-service center provides one-stop access for DataMotion products and free trials. It also has answers to frequently asked questions, documentation, and options to get support.Screenshot of the DataMotion mobile app for Apple iPhone and iPad is available for all DataMotion customers. Linking with an existing DataMotion account, disk quota, and message retention period, it extends secure exchange with users wherever they are.Screenshot of the DataMotion secure message portal login includes single sign-in option with Google, Microsoft, and Apple credentials. OAuth2 support is available for corporate IdP integration (Okta). The portal can be customized and co-branded with corporate colors and logos.Screenshot of where DataMotion offers documentation, helper libraries, and SDKs, available in a self-service customer center, for API integration.