Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CrashPlan
Score 7.2 out of 10
N/A
CrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.
$8
per month per user
Veeam Data Platform
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.
$428
per year per 5 instances
Pricing
CrashPlanVeeam Data Platform
Editions & Modules
No answers on this topic
Veeam Data Platform Essentials
$428
per year per 5 instances
Veeam Data Platform
Contact sales team
Offerings
Pricing Offerings
CrashPlanVeeam Data Platform
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing.Veeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.
More Pricing Information
Community Pulse
CrashPlanVeeam Data Platform
Considered Both Products
CrashPlan
Chose CrashPlan
We also use Barracuda Backup and Veeam Backup in our org and while both have their niche, we found ourselves constantly running out of space on the Barracuda appliances when trying to backup non-critical systems (our classification for systems with important data, but not data …
Veeam Data Platform
Chose Veeam Data Platform
Veeam Data Platform is a much more affordable solution, especially if you have your own local backup targets.

It has proven to be faster and more reliable, with less quirks and weirdness than CrashPlan had, especially with large backupsets.
Chose Veeam Data Platform
We used Backup Exec and it gave us many problems which is why we moved to Veeam. We continue to use Code42 as a second backup solution.
Chose Veeam Data Platform
The Code42 product is easier to set-up and doesn't require onsite hardware. Restoring files is a bit more intuitive. However, access to the data is limited by my internet connection so the first backup and a full restore would take a LONG time. Having the Veeam product in …
Features
CrashPlanVeeam Data Platform
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
CrashPlan
8.3
1 Ratings
4% below category average
Veeam Data Platform
8.9
327 Ratings
5% above category average
Universal recovery9.01 Ratings9.2276 Ratings
Instant recovery9.01 Ratings8.7293 Ratings
Recovery verification9.01 Ratings9.0280 Ratings
Business application protection7.01 Ratings8.9254 Ratings
Multiple backup destinations8.01 Ratings9.2299 Ratings
Incremental backup identification7.01 Ratings9.1309 Ratings
Backup to the cloud8.01 Ratings9.1208 Ratings
Flexible deployment8.01 Ratings8.7259 Ratings
Management dashboard9.01 Ratings7.522 Ratings
Platform support8.01 Ratings8.9275 Ratings
Retention options9.01 Ratings9.1280 Ratings
Deduplication and file compression00 Ratings9.0288 Ratings
Snapshots00 Ratings8.8263 Ratings
Encryption00 Ratings9.3251 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
CrashPlan
8.0
1 Ratings
6% below category average
Veeam Data Platform
-
Ratings
Continuous data protection10.01 Ratings00 Ratings
Replication8.01 Ratings00 Ratings
Ransomware Recovery6.01 Ratings00 Ratings
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CrashPlanVeeam Data Platform
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Cove Data Protection
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Cove Data Protection
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Medium-sized Companies
Bacula Enterprise
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Score 9.6 out of 10
Bacula Enterprise
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Bacula Enterprise
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Bacula Enterprise
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Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CrashPlanVeeam Data Platform
Likelihood to Recommend
7.5
(84 ratings)
9.1
(773 ratings)
Likelihood to Renew
9.9
(2 ratings)
8.6
(42 ratings)
Usability
9.0
(4 ratings)
10.0
(32 ratings)
Availability
-
(0 ratings)
8.6
(8 ratings)
Performance
-
(0 ratings)
7.9
(8 ratings)
Support Rating
5.0
(8 ratings)
10.0
(36 ratings)
Online Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
9.7
(2 ratings)
10.0
(24 ratings)
Configurability
-
(0 ratings)
7.9
(7 ratings)
Ease of integration
-
(0 ratings)
8.3
(8 ratings)
Product Scalability
-
(0 ratings)
7.4
(8 ratings)
Vendor post-sale
-
(0 ratings)
6.7
(7 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(8 ratings)
User Testimonials
CrashPlanVeeam Data Platform
Likelihood to Recommend
CrashPlan
Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.
Read full review
Veeam Software
I have been a Sysadmin for 3 decades and have used all manner of backup software and systems. I'm now at a place where our needs are not all that great, but my experience with other platforms has allowed the company greater flexibility in restores and, more importantly, in testing and quality assurance of our in-house software. As a small company, we have relatively simple needs, and Veeam has met all of our requirements, so I cannot say that they are deficient in any way.
Read full review
Pros
CrashPlan
  • Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
  • With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
  • Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
  • Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
Read full review
Veeam Software
  • Veeam stands out among backup solutions because of its ability to work with almost any storage type. For example, only a small portion of backup solutions will support catalyst stores, Veeam does.
  • Veeam is extremely flexible when it comes to setting it up. I had a network recently that limited ethernet connectivity between the Veeam VM and the backup repository and Veeam handled it easily.
  • Day-to-day use of Veeam is very simple. It is easy to train our technicians to use it proficiently in a very short amount of time.
  • Our Veeam VMs don't have issues very often, but the one or two times I have called for support, they answered right away, and the technicians assisting us were knowledgeable about their products.
Read full review
Cons
CrashPlan
  • The CrashPlan program installed on your computer is Java-based vs. a native application. While this makes development for CrashPlan easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
  • While this was also in the Pros category - CrashPlan is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up CrashPlan isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
  • The CrashPlan desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
  • Perhaps one of the biggest downsides to CrashPlan is its price - at $10/month/computer CrashPlan is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, CrashPlan discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with CrashPlan was effectively doubled for the same feature set.
  • Along with the previous example, CrashPlan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
  • While the backup service provided by CrashPlan are still first in class, the above two controversial changes have broken some trust between CrashPlan and its clients.
Read full review
Veeam Software
  • It should recommend the most secure method of backup methods to ensure immutability.
  • It should maximize SnapMirror technology when using a NetApp as a backup target to replicate backups to CVO targets.
  • It should provide a centralized dashboard for backing up all PaaS services in Azure.
Read full review
Likelihood to Renew
CrashPlan
No other product works as well.
Read full review
Veeam Software
I have used many other data backup products that are on the market. I trust the configuration options within Veeam to do as they are labeled, without any specific back end software changes that may cause backups to fail if you don't use a systems integrator.
I trust the product for my own home environment as well due to relationship I have with the product at work.
Read full review
Usability
CrashPlan
Overall, it is simple to use, lightweight, and effective.
Read full review
Veeam Software
Veeam is fairly simple in terms of how it is set up; its not an overly-complicated dashboard that can be intimidating to less technically-inclined users. Veeam also offers good instructional videos to help users work through how to do specific functions. I appreciate that they have specific video tutorials rather than having users scroll through a cumbersome manual.
Read full review
Reliability and Availability
CrashPlan
No answers on this topic
Veeam Software
I give Veeam Data Platform a rating of 9 for availability because it consistently performs reliably in critical data protection and recovery tasks. The platform is designed to minimize downtime, ensuring that backup and recovery processes are accessible when needed.While there may be rare instances of maintenance or minor application errors, these do not significantly affect the overall reliability of the system. Veeam’s strong architecture and features like high availability configurations further enhance its performance, allowing us to trust it in crucial situations. Overall, it has proven to be a dependable solution that meets our organization's needs effectively.
Read full review
Performance
CrashPlan
No answers on this topic
Veeam Software
To identify a bottleneck in the data path, Veeam Backup & Replication
detects the component with the maximum workload, the component
that works for the most time of the job. For example, you use a
low-speed storage device as the backup repository. Even if VM data is
retrieved from the SAN storage on the source side and transported over a
high-speed link, VM data flow will still be impaired at the backup
repository.
Read full review
Support Rating
CrashPlan
Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.
Read full review
Veeam Software
The support team has never asked me to jump through silly hoops or waste time on pointless exercises. They seem to truly have a handle on what may be wrong. In fact, when we were having trouble getting our license renewal setup (because of yet another license migration at Veeam) a support incident got us connected to the right people to get our renewal done in time.
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In-Person Training
CrashPlan
No answers on this topic
Veeam Software
I rated the in-person training an 8 because it was generally effective and provided a solid foundation for understanding the Veeam Data Platform. The instructors were knowledgeable and engaged, making the sessions interactive. However, I felt that some topics could have been covered in more depth, and additional hands-on exercises would have further reinforced the learning experience. Overall, it was a positive training session that adequately prepared attendees for using the product, but there's room for improvement.
Read full review
Online Training
CrashPlan
No answers on this topic
Veeam Software
I gave it a rating of 7 because, although the online training offered valuable content and covered the essential aspects of the Veeam Data Platform, it lacked interactivity and opportunities for direct engagement with instructors. This made it challenging to ask questions or delve deeper into specific topics. Additionally, some sections felt a bit rushed, which could hinder a comprehensive understanding of more complex features. Overall, while the training was useful, improvements in interactivity and pacing could elevate the experience significantly.
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Implementation Rating
CrashPlan
Very easy to follow the install guide.
Read full review
Veeam Software
Plan the process and then work through your plan, i know this should go without saying but its easy to get sidetracked. You tend to want to just get up and running so you can have that sigh of relief, spend the time to talk to your business stakeholder to see what goals they are trying to accomplish and how that may impact your plans first.
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Alternatives Considered
CrashPlan
Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use Unitrends could storage as the cost was pretty high. Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the Unitrends solution there. I also set up CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the CrashPlan solution with my experience with it, in places like these where every dollar mattered.
Read full review
Veeam Software
Historically, it's been the lowest cost per feature. Easiest to use, lowest cost to maintain, and vast in the things it keeps adding in its feature set. It was just a vmware only backup utility, but now it does baremetal, cloud, NAS (like qnap/synology). Veeam Data Platform which is the monitoring side of it also gives great insights.
Read full review
Scalability
CrashPlan
No answers on this topic
Veeam Software
In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
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Return on Investment
CrashPlan
  • Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
  • Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
  • We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.
Read full review
Veeam Software
  • When Veeam is running well, I don't need to babysit it at all; I just read the email reports and am done.
  • When it doesn't work, Veeam consumes entire days getting everything working again.
  • Veeam has significantly improved how we test new software by enabling easy duplication of existing resources to different platforms.
Read full review
ScreenShots

CrashPlan Screenshots

Screenshot of Dashboard – Endpoints Backup, Shows: Active users, assets, completed restores, total data backed up, and users without active assets.Screenshot of Dashboard – OneDrive for Business
This screen tracks backup performance for OneDrive for Business.
Metrics: Active users, active assets, users with completed backups, assets not protected (0%), and total backup size (321.45 MB).
Reports include Data Protection Scorecard, Asset Assignment, and Capacity Savings.Screenshot of Dashboard – Microsoft Exchange
This screen presents Microsoft Exchange backup overview.Screenshot of Dashboard – SharePoint Online
This view shows backup activity for SharePoint Online.

Veeam Data Platform Screenshots

Screenshot of the Veeam Data Platform dashboard, that puts the spotlight on malware. It will also highlight threats, identify risks, and measure the security score of the environment in the Veeam Threat Center.Screenshot of backup properties. Veeam Backup & Replication does not back up "dirty blocks" on VM guest OS.Screenshot of backup properties. Veeam Backup & Replication does not back up "dirty blocks" on VM guest OS.