What users are saying about
2 Ratings
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Score 9 out of 100
6 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Cratejoy

Perfect for people starting an online subscription box business. Gives good suggestions and guidance. Helps figure out pricing and other ways to make your business successful.
Anonymous | TrustRadius Reviewer

WooCommerce Subscriptions

In a nutshell, anyone who has a subscription business and a WordPress / WooCommerce based shop should use WooCommerce Subscriptions to handle the business. If you don't have WooCommerce / WordPress, then you're out of luck. We have really pushed the customization of WC Subscriptions functionality to the limit and believe me, a LOT is possible with it. Having sold both physical and digital subscriptions, I really can't think of any scenario where it might fall short.
Kejda Gjermani | TrustRadius Reviewer

Pros

Cratejoy

  • Exposure
  • Backend
  • Customer Support
Anonymous | TrustRadius Reviewer

WooCommerce Subscriptions

  • Charging customers on a set time frame
  • Ease of use
  • Reports
Anonymous | TrustRadius Reviewer

Cons

Cratejoy

  • Customer service takes awhile
Anonymous | TrustRadius Reviewer

WooCommerce Subscriptions

  • Analytics aren't as detailed and user friendly as they could be.
  • Free trials are easy to implement but reduced price trials aren't.
  • Gift subscriptions are only supported through a third party extension, leaving functionality to be desired.
Kejda Gjermani | TrustRadius Reviewer

Likelihood to Renew

Cratejoy

No score
No answers yet
No answers on this topic

WooCommerce Subscriptions

WooCommerce Subscriptions 10.0
Based on 1 answer
We are very likely to renew our Woo Commerce subscriptions add on. We are dedicated to WordPress and plan to grow our business significantly. Woo Commerce subscriptions enables us to manage and extend our subscription revenue easily. We did not have this a few years ago and we have seen the uplift in revenue from using it!
Anonymous | TrustRadius Reviewer

Usability

Cratejoy

No score
No answers yet
No answers on this topic

WooCommerce Subscriptions

WooCommerce Subscriptions 9.0
Based on 1 answer
It is simple and easy to use right out of the box. One can always make it more complicated i.e. extracting and reporting on data with python and SQL, but overall for an organization that wants to get subscription products or service up and running this a great tool and easy to use right out the box
Anonymous | TrustRadius Reviewer

Support Rating

Cratejoy

Cratejoy 10.0
Based on 1 answer
Whether it be their upper management or their customer support crew, they have always acted and treated me like they care. Probably because we make them a lot of money, but nonetheless they do a great job whenever any issue comes up. I even met them in person!
Anonymous | TrustRadius Reviewer

WooCommerce Subscriptions

WooCommerce Subscriptions 8.5
Based on 2 answers
The ticketing system of WooCommerce and WooCommerce Subscriptions is not state of the art. I wish it were an intercom type of support, But I honestly very rarely need support so it's partially a non-issue. Documentation is also very good so it preemptively addresses things that you might typically need support on. One thing I hate about WooCommerce plugins' support MO is that you're always asked to reset to the standard WP theme and deactivate all plugins, which is near impossible to do in a production environment. So their preliminary steps for offering support are highly onerous.
Kejda Gjermani | TrustRadius Reviewer

Implementation Rating

Cratejoy

No score
No answers yet
No answers on this topic

WooCommerce Subscriptions

WooCommerce Subscriptions 9.0
Based on 1 answer
It was a smooth and easy implementation for us. Downloaded the add-on and made a few integrations to salesforce and shipstation and we were up and running within a day
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cratejoy

Cratejoy streamlines the process so there's less to figure out on your own.
Anonymous | TrustRadius Reviewer

WooCommerce Subscriptions

It's just much better than simply using Stripe or other WordPress payment plugins that only rely on Stripe. We can incorporate non-Stripe supported payment gateways such as PayPal and Amazon Payments which support recurring payments. More options for the user means less friction at checkout. Also, everything is seamlessly integrated within WooCommerce and WordPress, which is our bread and butter, synchronizing all our customer service within a single CRM.
Kejda Gjermani | TrustRadius Reviewer

Return on Investment

Cratejoy

  • Lots of sales!
  • 10% commission paid to them
Anonymous | TrustRadius Reviewer

WooCommerce Subscriptions

  • I haven't calculated it in exact numbers, but easily a huge ROI. The bigger the business, the bigger the ROI since WooCommerce is a flat fee every year ($140 or so) and there's no transaction fees or other variable costs, so the bigger the business, the better the ROI.
  • It has enabled us to use paid media profitably and ditch tens of thousands of dollars a year of outdated services from our fulfillment house.
  • Has really made it possible for us to run proper marketing.
Kejda Gjermani | TrustRadius Reviewer

Pricing Details

Cratejoy

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WooCommerce Subscriptions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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