What users are saying about
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 10 reviews and ratings
Dropbox Business
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Top Rated
800 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 800 reviews and ratings
Feature Set Ratings
File Sharing & Management
Creately
Feature Set Not Supported
N/A
8.6
Dropbox Business
86%
Dropbox Business ranks higher in 7/7 features
Dropbox Business ranks higher in 7/7 features
Versioning
N/A
0 Ratings
8.5
85%
106 Ratings
Video files
N/A
0 Ratings
8.5
85%
120 Ratings
Audio files
N/A
0 Ratings
8.6
86%
113 Ratings
Document collaboration
N/A
0 Ratings
8.6
86%
124 Ratings
Access control
N/A
0 Ratings
8.7
87%
131 Ratings
File search
N/A
0 Ratings
8.4
84%
132 Ratings
Device sync
N/A
0 Ratings
8.7
87%
127 Ratings
Cloud Storage Security & Administration
Creately
Feature Set Not Supported
N/A
8.5
Dropbox Business
85%
Dropbox Business ranks higher in 3/3 features
Dropbox Business ranks higher in 3/3 features
User and role management
N/A
0 Ratings
8.4
84%
120 Ratings
File organization
N/A
0 Ratings
8.6
86%
131 Ratings
Device management
N/A
0 Ratings
8.5
85%
114 Ratings
Cloud Storage Platform
Creately
Feature Set Not Supported
N/A
9.0
Dropbox Business
90%
Dropbox Business ranks higher in 3/3 features
Dropbox Business ranks higher in 3/3 features
Performance
N/A
0 Ratings
9.2
92%
132 Ratings
Reliability
N/A
0 Ratings
9.3
93%
132 Ratings
Storage Reports
N/A
0 Ratings
8.6
86%
98 Ratings
Attribute Ratings
- Dropbox Business is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
8.4
Creately
84%
2 Ratings
8.7
Dropbox Business
87%
136 Ratings
Likelihood to Renew
Creately
N/A
0 Ratings
5.0
Dropbox Business
50%
4 Ratings
Usability
Creately
N/A
0 Ratings
9.0
Dropbox Business
90%
20 Ratings
Availability
Creately
N/A
0 Ratings
8.0
Dropbox Business
80%
3 Ratings
Performance
Creately
N/A
0 Ratings
8.0
Dropbox Business
80%
29 Ratings
Support Rating
5.6
Creately
56%
4 Ratings
8.5
Dropbox Business
85%
56 Ratings
Implementation Rating
Creately
N/A
0 Ratings
9.0
Dropbox Business
90%
5 Ratings
Product Scalability
Creately
N/A
0 Ratings
9.0
Dropbox Business
90%
2 Ratings
Likelihood to Recommend
Creately
Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.
Office Manager
Bates Group LLCFinancial Services, 51-200 employees
Dropbox Business
Dropbox Business is an excellent tool for organizing files transmitted among multiple people. Users can upload files to an uploaded folder, protected by the service’s high security. Its stability allows us to be more productive. Intuitive system integration and numerous sharing options are provided. Dropbox Business streamlines and organizes my file-sharing, storage, and saving procedures. It has also been updated to make adding and removing users easier. My experience with Dropbox Business has been nothing but positive since I began using it. For the price, it’s better than Google Drive.
Software Specialist
Therap (BD) Ltd.Information Technology & Services, 51-200 employees
Pros
Creately
- Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
- Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
- Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
- I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.
Senior Business Analyst
Southwest Gas CorporationUtilities, 1001-5000 employees
Dropbox Business
- Choose Dropbox Business for file sharing, and for team organizing, more synchronizing devices
- Works well remotely and accessibility is very easy
- Application for team content and for team and documentation collaborating
- Mobile application will help me out for smooth and ongoing access at everywhere
Sr. Software Data Associate | Pharmabridge
Softronic Systems (Pvt) LimitedComputer Software, 51-200 employees
Cons
Creately
- The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
- Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
Office Manager
Bates Group LLCFinancial Services, 51-200 employees
Dropbox Business
- I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
- It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
- I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.

Verified User
Executive in Corporate
Arts and Crafts Company, 1-10 employeesPricing Details
Creately
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
6.95
Starting Price
$40 per month
Creately Editions & Modules
On-premise Edition
Creately Desktop | $751 |
---|---|
Creately Server | 6.951 |
- per user
SaaS Edition
Creately Online Personal | 6.951 |
---|---|
Creately Team 5 | $401 |
Creately Team 10 | $801 |
Creately Team 25 | $2001 |
- per month
Additional Pricing Details
We offer deeply discounted prices for non profits, educational institutes and charities.Dropbox Business
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$15 per month
Dropbox Business Editions & Modules
Edition
Standard | $151 |
---|---|
Advanced | $251 |
Enterprise | Contact sales team |
- per user/per month
- none
Additional Pricing Details
—Likelihood to Renew
Creately
No score
No answers yet
No answers on this topic
Dropbox Business
Dropbox Business 5.0
Based on 4 answers
Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost.Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
COO (Chief Operating Officer)
Ginger GeneComputer Software, 11-50 employees
Usability
Creately
No score
No answers yet
No answers on this topic
Dropbox Business
Dropbox Business 9.0
Based on 20 answers
Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
Web & Mobile Developer
Bluefire ProductionsComputer Software, 11-50 employees
Reliability and Availability
Creately
No score
No answers yet
No answers on this topic
Dropbox Business
Dropbox Business 8.0
Based on 3 answers
At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.

Verified User
Professional in Finance and Accounting
Publishing Company, 51-200 employeesPerformance
Creately
No score
No answers yet
No answers on this topic
Dropbox Business
Dropbox Business 8.0
Based on 29 answers
The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
Product Marketing Manager
nLyten Media LLCManagement Consulting, 1-10 employees
Support Rating
Creately
Creately 5.6
Based on 4 answers
I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.
Senior Business Analyst
Southwest Gas CorporationUtilities, 1001-5000 employees
Dropbox Business
Dropbox Business 8.5
Based on 56 answers
I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
Launch Engineer
Let's LaunchMarketing and Advertising, 1-10 employees
Implementation Rating
Creately
No score
No answers yet
No answers on this topic
Dropbox Business
Dropbox Business 9.0
Based on 5 answers
The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
Chief Relationship Officer
iMarketingInnovatorsInformation Technology and Services, 1-10 employees
Alternatives Considered
Creately
In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.
Office Manager
Bates Group LLCFinancial Services, 51-200 employees
Dropbox Business
We actually use both Redtail CRM and Dropbox Business currently. Dropbox is better than Redtail from the standpoint that it allows easier organization and access to files and documents. The main benefit of Redtail is that it allows a great way to organize client information, emails, and such.

Verified User
Professional in Legal
Investment Management Company, 1-10 employeesScalability
Creately
No score
No answers yet
No answers on this topic
Dropbox Business
Dropbox Business 9.0
Based on 2 answers
We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
COO (Chief Operating Officer)
Ginger GeneComputer Software, 11-50 employees
Return on Investment
Creately
- Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
- Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.
Senior Business Analyst
Southwest Gas CorporationUtilities, 1001-5000 employees
Dropbox Business
- Improved risk mitigation - know our files are encrypted.
- Expiring Shared Links are a must have.
- Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
- Collaboration makes it faster for us to complete plan documents with our customers.

Verified User
Manager in Information Technology
Financial Services Company, 10,001+ employees