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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Creately

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    Creately is a visual collaboration platform that supports genograms, flowcharts, org charts, mind maps, and UML diagrams. Featuring template-based AI diagram generation, Creately boasts speed and accuracy in visual planning.

    $8

    per month (single user)

    Google Chat

    Score7.9 out of 10
    N/AGoogle Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
    Pricing
    CreatelyGoogle Chat
    Editions & Modules
    Creately Personal
    $8
    per month
    Creately Team
    $8
    per month per user
    Creately Team
    $60
    per year per user
    Creately Personal
    $60
    per year
    Creately Business
    $149
    per month Unlimited Users
    Creately Business
    $1,068
    per year Unlimited Users
    No answers on this topic
    Offerings
    Pricing Offerings
    CreatelyGoogle Chat
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounted prices for non profits, educational institutes, and charities.—
    More Pricing Information
    Features
    CreatelyGoogle Chat
    Project Management
    Comparison of Project Management features of Creately and Google Chat
    Feature
    Creately
    -
    Ratings
    Google Chat
    8.3
    26 Ratings
    7% above category average
    Task Management00 Ratings8.014 Ratings
    Gantt Charts00 Ratings8.29 Ratings
    Scheduling00 Ratings8.616 Ratings
    Workflow Automation00 Ratings7.412 Ratings
    Mobile Access00 Ratings9.225 Ratings
    Search00 Ratings9.123 Ratings
    Visual planning tools00 Ratings7.713 Ratings
    Communication
    Comparison of Communication features of Creately and Google Chat
    Feature
    Creately
    -
    Ratings
    Google Chat
    8.9
    26 Ratings
    11% above category average
    Chat00 Ratings9.826 Ratings
    Notifications00 Ratings9.126 Ratings
    Discussions00 Ratings8.824 Ratings
    Surveys00 Ratings9.417 Ratings
    Internal knowledgebase00 Ratings8.915 Ratings
    Integrates with GoToMeeting00 Ratings8.07 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.215 Ratings
    Integrates with Outlook00 Ratings9.06 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Creately and Google Chat
    Feature
    Creately
    -
    Ratings
    Google Chat
    8.6
    26 Ratings
    7% above category average
    Versioning00 Ratings8.817 Ratings
    Video files00 Ratings7.623 Ratings
    Audio files00 Ratings7.922 Ratings
    Document collaboration00 Ratings8.021 Ratings
    Access control00 Ratings9.318 Ratings
    Advanced security features00 Ratings9.319 Ratings
    Integrates with Google Drive00 Ratings8.115 Ratings
    Device sync00 Ratings9.624 Ratings
    Best Alternatives
    CreatelyGoogle Chat
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    Score9.8 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    OmniGraffle
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    OmniGraffle
    Score9.8 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CreatelyGoogle Chat
    Likelihood to Recommend
    8.7
    (11 ratings)
    9.2
    (26 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (2 ratings)
    Usability
    8.4
    (6 ratings)
    8.9
    (9 ratings)
    Support Rating
    6.0
    (1 ratings)
    7.3
    (3 ratings)
    User Testimonials
    CreatelyGoogle Chat
    Likelihood to Recommend
    Creately
    Creately sells itself as software specializing in a wide variety of areas, which is true in some cases. Visualizing and creating marketing processes, research, user flows, and general flowcharts is an extremely powerful tool. However, in other areas, such as Human Resources, UI/UX prototyping, and Wireframe design, it leaves a little to be desired compared to the competition.
    Incentivized
    Read full review
    Google
    It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
    Incentivized
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    Pros
    Creately
    • I like that it supports remote work and that it makes real-time collaboration easy.
    • AI-powered diagramming works well and has been very helpful in explaining complex ideas.
    • It supports data driven workflows.
    • It makes project management easy.
    • It effortlessly boosts team productivity thanks to easy alignment with strategies.
    Incentivized
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    Google
    • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
    • Scheduling a meeting with someone is very easy on Google Chat.
    • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
    Incentivized
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    Cons
    Creately
    • The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
    • Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
    Incentivized
    Read full review
    Google
    • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
    • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
    • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
    Incentivized
    Read full review
    Likelihood to Renew
    Creately
    No answers on this topic
    Google
    The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
    Read full review
    Usability
    Creately
    Creately is one of its Kind. The software has a straightforward interface and very supportive customer services providers. It is very well suited in diagramming and collaboration.
    Read full review
    Google
    As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
    Incentivized
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    Support Rating
    Creately
    It definitely could be better, but it may also depend on the type of license you are subscribing to.
    Incentivized
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    Google
    I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
    Incentivized
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    Alternatives Considered
    Creately
    Creately's folder system is a novel feature that beats its competitors. It helps keep everything organized. In addition, there are many more customization possibilities, especially in the shapes and in the library of templates and drawings. It has an intelligent drawing capability superior to all the competition, allowing more customization and detail.
    Incentivized
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    Google
    Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
    Incentivized
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    Return on Investment
    Creately
    • Helped the team work collaboratively by sharing on the ideas on Canvas
    • Boosted the client engagement whenever this tool is used
    • Made the work easier by providing the predesigned templates
    Incentivized
    Read full review
    Google
    • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
    • I hope we can make it on our own choice of colors to heightened workers vibe
    • It is connected to your email
    Incentivized
    Read full review
    ScreenShots

    Creately Screenshots

    Screenshot of templated instructions for Creately AIScreenshot of the AI base templates and text promptsScreenshot of real-time collaborationScreenshot of the AI org chart toolScreenshot of certifications