What users are saying about
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
103 Ratings
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Google Chat

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
103 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

    Project Management

    Creately

    Feature Set Not Supported
    N/A
    8.8

    Google Chat

    88%
    Google Chat ranks higher in 7/7 features

    Task Management

    N/A
    0 Ratings
    8.7
    87%
    8 Ratings

    Gantt Charts

    N/A
    0 Ratings
    8.8
    88%
    5 Ratings

    Scheduling

    N/A
    0 Ratings
    8.7
    87%
    11 Ratings

    Workflow Automation

    N/A
    0 Ratings
    8.3
    83%
    7 Ratings

    Mobile Access

    N/A
    0 Ratings
    9.3
    93%
    16 Ratings

    Search

    N/A
    0 Ratings
    9.0
    90%
    14 Ratings

    Visual planning tools

    N/A
    0 Ratings
    8.6
    86%
    7 Ratings

    Communication

    Creately

    Feature Set Not Supported
    N/A
    9.1

    Google Chat

    91%
    Google Chat ranks higher in 8/8 features

    Chat

    N/A
    0 Ratings
    9.3
    93%
    17 Ratings

    Notifications

    N/A
    0 Ratings
    8.9
    89%
    17 Ratings

    Discussions

    N/A
    0 Ratings
    8.3
    83%
    15 Ratings

    Surveys

    N/A
    0 Ratings
    8.6
    86%
    10 Ratings

    Internal knowledgebase

    N/A
    0 Ratings
    9.3
    93%
    8 Ratings

    Integrates with GoToMeeting

    N/A
    0 Ratings
    9.4
    94%
    7 Ratings

    Integrates with Gmail and Google Hangouts

    N/A
    0 Ratings
    9.8
    98%
    15 Ratings

    Integrates with Outlook

    N/A
    0 Ratings
    9.0
    90%
    6 Ratings

    File Sharing & Management

    Creately

    Feature Set Not Supported
    N/A
    8.5

    Google Chat

    85%
    Google Chat ranks higher in 8/8 features

    Versioning

    N/A
    0 Ratings
    8.4
    84%
    11 Ratings

    Video files

    N/A
    0 Ratings
    7.6
    76%
    14 Ratings

    Audio files

    N/A
    0 Ratings
    8.0
    80%
    13 Ratings

    Document collaboration

    N/A
    0 Ratings
    8.7
    87%
    14 Ratings

    Access control

    N/A
    0 Ratings
    8.5
    85%
    11 Ratings

    Advanced security features

    N/A
    0 Ratings
    8.0
    80%
    12 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    9.2
    92%
    15 Ratings

    Device sync

    N/A
    0 Ratings
    9.1
    91%
    15 Ratings

    Attribute Ratings

    • Google Chat is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.4

    Creately

    84%
    2 Ratings
    8.7

    Google Chat

    87%
    17 Ratings

    Likelihood to Renew

    Creately

    N/A
    0 Ratings
    10.0

    Google Chat

    100%
    1 Rating

    Usability

    Creately

    N/A
    0 Ratings
    8.0

    Google Chat

    80%
    2 Ratings

    Support Rating

    5.6

    Creately

    56%
    4 Ratings
    7.2

    Google Chat

    72%
    3 Ratings

    Likelihood to Recommend

    Creately

    Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.
    Mike Eisenberg | TrustRadius Reviewer

    Google Chat

    Well suited for businesses of all sizes. HOWEVER, I would say keep the chat groups limited at the departmental level, ensure that your moderator or the individual responsible for the group keeps it on topic, and have your IT team monitor it from time to time. Google Chat gets used so much in our organization that we have rules and regs in our Employee Handbook regarding its proper use (and when used PROPERLY, it can be very effective).
    Ryan Mays | TrustRadius Reviewer

    Pros

    Creately

    • Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
    • Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
    • Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
    • I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.
    Richard Crane | TrustRadius Reviewer

    Google Chat

    • Google Hangouts Chat allows you to send and receive messages real time with emoticons that can help you express your mood.
    • You can download and upload image file that can be use for business process and more.
    • Google Hangouts Chat also allows you to make a calls to reach other users.What I like the most is the awesome screen sharing while on call.
    Anonymous | TrustRadius Reviewer

    Cons

    Creately

    • The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
    • Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
    Mike Eisenberg | TrustRadius Reviewer

    Google Chat

    • I wish it was easier to turn the sound off, I hate being in meetings and my chat is blowing up.
    • Needing to "accept" a chat invite from someone within my org seems counter-intuitive.
    • Some people have trouble getting their notifications before midnight, somehow?
    • Prior to downloading the app, group messages didn't come up for me on my computer.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Creately

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional
    6.95

    Starting Price

    $40 per month

    Creately Editions & Modules

    On-premise Edition
    Creately Desktop$751
    Creately Server6.951
    1. per user
    SaaS Edition
    Creately Online Personal6.951
    Creately Team 5$401
    Creately Team 10$801
    Creately Team 25$2001
    1. per month
    Additional Pricing Details
    We offer deeply discounted prices for non profits, educational institutes and charities.

    Google Chat

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Google Chat Editions & Modules

    Additional Pricing Details

    Usability

    Creately

    No score
    No answers yet
    No answers on this topic

    Google Chat

    Google Chat 8.0
    Based on 2 answers
    It's not perfect. There are occasional glitches, drop-outs, and it takes a bit to get everything loaded and working. But it is significantly better than Zoom or GoToMeeting when you're in instructional settings. I know my teacher friends here like it and the administrators and parents seem to be satisfied too.
    Kristi R-C, CTS, CQT | TrustRadius Reviewer

    Support Rating

    Creately

    Creately 5.6
    Based on 4 answers
    I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.
    Richard Crane | TrustRadius Reviewer

    Google Chat

    Google Chat 7.2
    Based on 3 answers
    I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
    Kristi R-C, CTS, CQT | TrustRadius Reviewer

    Alternatives Considered

    Creately

    In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.
    Mike Eisenberg | TrustRadius Reviewer

    Google Chat

    Prior to Google Hangouts, our company used Spark. Spark was not integrated into our email, therefore it couldn't be easily accessed in the same browser. With Spark we also couldn't search our emails for keywords in a conversation, searching had to be done manually. The one feature I enjoyed about Spark was a request to get a user's attention: If I had an urgent question and I wanted to ensure the recipient saw my message/question, I would request their attention and the message screen would pop up on their screen.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Creately

    • Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
    • Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.
    Richard Crane | TrustRadius Reviewer

    Google Chat

    • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
    • I hope we can make it on our own choice of colors to heightened workers vibe
    • It is connected to your email
    Vianne Marie Abulucion | TrustRadius Reviewer

    Screenshots

    Add comparison