What users are saying about
25 Ratings
89 Ratings
25 Ratings
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Score 9.4 out of 100
89 Ratings
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Score 6.2 out of 100

Likelihood to Recommend

Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

Mendix

I would recommend Mendix for large organization issues and applications. It is very robust and scalable. It is made to deploy quickly so changes and expansions can be made every step of the way. I would not recommend Mendix for very small projects because the costs of usage would just be too high.
Sjoerd Beljon | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Creatio
9.5
Mendix
Customer data management / contact management
Creatio
9.9
Mendix
Workflow management
Creatio
9.6
Mendix
Territory management
Creatio
9.1
Mendix
Opportunity management
Creatio
9.6
Mendix
Integration with email client (e.g., Outlook or Gmail)
Creatio
9.4
Mendix
Contract management
Creatio
9.5
Mendix
Quote & order management
Creatio
10.0
Mendix
Interaction tracking
Creatio
9.2
Mendix
Channel / partner relationship management
Creatio
9.4
Mendix

Customer Service & Support

Creatio
9.1
Mendix
Case management
Creatio
9.7
Mendix
Call center management
Creatio
8.5
Mendix
Help desk management
Creatio
9.1
Mendix

Marketing Automation

Creatio
9.6
Mendix
Lead management
Creatio
9.6
Mendix
Email marketing
Creatio
9.5
Mendix

CRM Project Management

Creatio
9.0
Mendix
Task management
Creatio
9.4
Mendix
Billing and invoicing management
Creatio
8.2
Mendix
Reporting
Creatio
9.5
Mendix

CRM Reporting & Analytics

Creatio
9.4
Mendix
Forecasting
Creatio
9.4
Mendix
Pipeline visualization
Creatio
9.4
Mendix
Customizable reports
Creatio
9.5
Mendix

Customization

Creatio
9.9
Mendix
Custom fields
Creatio
9.9
Mendix
Custom objects
Creatio
9.9
Mendix
Scripting environment
Creatio
10.0
Mendix
API for custom integration
Creatio
9.8
Mendix

Security

Creatio
9.2
Mendix
Single sign-on capability
Creatio
9.1
Mendix
Role-based user permissions
Creatio
9.2
Mendix

Social CRM

Creatio
9.4
Mendix
Social data
Creatio
9.2
Mendix
Social engagement
Creatio
9.7
Mendix

Integrations with 3rd-party Software

Creatio
8.4
Mendix
Marketing automation
Creatio
8.4
Mendix

Platform

Creatio
9.0
Mendix
Mobile access
Creatio
9.0
Mendix

Pros

Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

Mendix

  • Using Mendix you can build an application in a week compared to building the same application in Java in 1 month.
  • You can simultaneously build applications for all kinds of devices (Desktop, Mobile and tablets).
  • All in one tool, in Mendix Modeler you can manage databases, webservices, Mendix code , Java code, etc.
Umesh Sukheja | TrustRadius Reviewer

Cons

Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

Mendix

  • Earlier versions lacked in UI/Ux. This is still improving.
  • Since everyone and anyone can create custom add ons (widgets), Mendix could improve their quality checks (but not as rigid as eg Apple).
  • Upgradeability used to be somewhat of an issue. Version 7 looks to be handling this better than previous versions.
Micha Friede | TrustRadius Reviewer

Usability

Creatio

No score
No answers yet
No answers on this topic

Mendix

Mendix 8.2
Based on 1 answer
A 10 would say I have nothing to wish for. A 9 means I haven't seen anything better.This tool really helps you in the whole creation and maintenace cycle, so from requirements to building/modeling to testing to deploying to capturing feedback.
Bart Tolen | TrustRadius Reviewer

Support Rating

Creatio

No score
No answers yet
No answers on this topic

Mendix

Mendix 8.0
Based on 3 answers
Response times are quick and you will get updates regularly about the status of your request. Even with very technical questions they have specialists that can help you with your problems it will give you an answer or help you with a work around.
Ronald Catersels | TrustRadius Reviewer

Alternatives Considered

Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

Mendix

We evaluated 3 to 4 other products before making the choice to go with Mendix. From a maturity perspective it was further ahead than the other options. From the rapid development perspective the tool was light years ahead of others. The ability for developers to learn the tool quickly and still have the flexibility within the platform to develop simple to complex widgets is great. This tool has endless possibilities once you become comfortable with the platform itself
Anonymous | TrustRadius Reviewer

Return on Investment

Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

Mendix

  • Request for Mendix projects is constant. When you hire a Mendix consultant, you know (s)he will be busy 100%
  • Scrum has become a religion because of Mendix.
  • It created a sense of community, a culture of sharing, working together and having fun.
Georgios Andronikidis | TrustRadius Reviewer

Screenshots

Pricing Details

Creatio

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
$3,000*

* Per installation

Creatio Editions & Modules

Additional Pricing Details

Mendix

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Mendix Editions & Modules

On-premise Edition
Enterprise Edition$1,6751
Pro Edition$1,2501
  1. per month (billed annually)
SaaS Edition
Free Edition$0
Pro Edition$1,2502
Enterprise Edition$1,6752
  1. per month (billed annually)
Additional Pricing Details

Rating Summary

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