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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Creatio

    Score9.4 out of 10
    N/ACreatio offers an agentic CRM and workflow platform. Its offerings include Creatio Studio, a no-code agentic platform to build applications and AI agents with natural language and visual designers, and a CRM suite with embedded AI agents across Creatio Marketing, Sales, and Service. The platform also includes industry workflows across 19 verticals and a range of marketplace add-ons. Creatio products can be purchased separately or as a unified CRM solution to…

    $10,000

    per year (minimum price for new users)

    Microsoft Excel

    Score9 out of 10
    N/AMicrosoft Excel is a spreadsheet application available as part of Microsoft 365 (Office 365), or standalone, in cloud-based and on-premise editions.

    $6.99

    per month

    Pricing
    CreatioMicrosoft Excel
    Editions & Modules
    Growth
    $25
    per month per user
    Enterprise
    $55
    per month per user
    Unlimited
    $85
    per month per user
    Excel with Microsoft 365
    $6.99
    per month
    Excel for 1 PC or Mac
    $139.99
    perpetual license
    Offerings
    Pricing Offerings
    CreatioMicrosoft Excel
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsCreatio Sales, Creatio Marketing, and Creatio Service are available as add-ons for $15 per month, per user. Creatio AI is included in every tier of the Creatio platform (Growth, Enterprise, and Unlimited). Creatio AI starts at $5,000 per year—
    More Pricing Information
    Community Pulse
    CreatioMicrosoft Excel
    Considered Both Products
    Creatio
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    43 Answers
    99%
    Would buy again
    78 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    39 Answers
    100%
    Delivers good value for the price
    70 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    42 Answers
    96%
    Happy with the feature set
    76 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    29 Answers
    96%
    Lived up to sales and marketing promises
    46 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    34 Answers
    100%
    Implementation went as expected
    54 Answers
    Features
    CreatioMicrosoft Excel
    Low-Code Development
    Comparison of Low-Code Development features of Creatio and Microsoft Excel
    Feature
    Creatio
    8.5
    37 Ratings
    3% below category average
    Microsoft Excel
    -
    Ratings
    Platform Security8.035 Ratings00 Ratings
    Platform User Management9.037 Ratings00 Ratings
    Reusability9.035 Ratings00 Ratings
    Platform Scalability8.036 Ratings00 Ratings
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    CreatioMicrosoft Excel
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    Stackby
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    Quixy
    Score9.9 out of 10
    Google Sheets
    Score8.9 out of 10
    Enterprises
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    Google Sheets
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CreatioMicrosoft Excel
    Likelihood to Recommend
    8.0
    (59 ratings)
    9.0
    (78 ratings)
    Likelihood to Renew
    9.9
    (4 ratings)
    9.9
    (7 ratings)
    Usability
    9.0
    (40 ratings)
    8.5
    (23 ratings)
    Availability
    9.1
    (1 ratings)
    10.0
    (2 ratings)
    Performance
    7.3
    (1 ratings)
    10.0
    (2 ratings)
    Support Rating
    10.0
    (38 ratings)
    10.0
    (2 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.6
    (2 ratings)
    8.0
    (1 ratings)
    Configurability
    9.1
    (1 ratings)
    10.0
    (2 ratings)
    Ease of integration
    9.1
    (1 ratings)
    10.0
    (2 ratings)
    Product Scalability
    8.2
    (1 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    10.0
    (2 ratings)
    User Testimonials
    CreatioMicrosoft Excel
    Likelihood to Recommend
    Creatio
    Creatio is well suited in following scenarios: Complex Business process modelling and automation, Low code No code development which is best for efficient timelines, customized reporting and dashboarding, seamless integration with other technologies. Scenarios where Creatio is less appropriate: Solutions which require high cutomizations on the frontend side as this can be done by javascript modifications but it increases the load on the page and slows it down.
    Incentivized
    Read full review
    Microsoft
    I don't really know another program as powerful as Excel. I've used Google Doc programs but do not feel they come close. So far, anytime I've needed a table of some sort for data, whether it's budget oriented or information off a survey, the best system has been Excel. We do web audits on occasion and we create an Excel worksheet featuring every URL of the pages we're auditing, notes, data about the content, information about files attached to the page and other information to help us determine what pages need updating, deleting or otherwise. We also use Excel primarily to export our Google Analytics to in order for us to create reports for clients that need to see specific information about their traffic.
    Incentivized
    Read full review
    Pros
    Creatio
    • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
    • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
    • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
    Read full review
    Microsoft
    • It is very good at embedded formulas and tying cells to one another
    • It allows me to compare deals terms on a side-by-side basis and talk my clients through it easily.
    • It is very helpful as well in terms of allowing me to filter/sort results in many different ways depending on what specific information I am most interested in prioritizing.
    Incentivized
    Read full review
    Cons
    Creatio
    • When we started using Creatio in 2022 the new user interface had just been released and did not include all the features we needed; however, we used a more classic user interface and were still satisfied with the results.
    • The ability to capture a digital signature directly within the application was missing in the base system; however, Creatio connected us with a partner that provided a solution for this specific situation.
    Read full review
    Microsoft
    • Excel offers collaboration features that allow multiple users to work on the same spreadsheet, but managing changes made by different users can be challenging. Excel could improve its features by offering more granular control, better tracking of changes, and more robust conflict resolution tools.
    • Itcan be a barrier to productivity when importing and exporting data from other applications or file formats. To improve its features, it should offer better support for standard file formats and more robust error handling and reporting tools.
    • Excel can be challenging for finance students and working professionals, but it can be improved by offering more robust tutorials, better documentation, and more user communities and support forums.
    Incentivized
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    Likelihood to Renew
    Creatio
    We have always used a CRM and Creatio has proven to be much more effective in meeting our needs than our previous provider. Its customizability will allow us to adapt this product as our business may change in the future.
    Incentivized
    Read full review
    Microsoft
    Excel remains the industry standard for spreadsheets and has maintained simple and straight-forward formula writing methods. Although there is a learning curve to do more complex calculations, there are countless help sites and videos on the Internet for almost any need.
    Incentivized
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    Usability
    Creatio
    Because it is so easy to use and navigate through - even the most technophobic people in our company are using it on a regular basis. It is easy to change around and switch through different sections and keep neat and tidy.
    Read full review
    Microsoft
    I'm giving it a 7 because it is my go to. But the fact other prefer Google Sheets when working with a team does get irritating. I've used the online version of Microsoft Excel that other teams can get into and it still seems behind Google Sheets. It's a little clanky and slow? If that's even a term.
    Incentivized
    Read full review
    Reliability and Availability
    Creatio
    Other than the daily maintenance window where the server may be inaccessible for a few minutes, there have been no issues with accessing our Creatio site. The daily maintenance window is outside normal business hours so it does not affect our Users - just myself when I am looking to implement changes.
    Incentivized
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    Microsoft
    I have rarely, if ever, had issues with its availability.
    Incentivized
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    Performance
    Creatio
    Some Users have reported slow responses from the server at times which seems to be localized. Users are based across four different time zones and the issue is intermittent.
    Incentivized
    Read full review
    Microsoft
    Excel load and performs calculations immediately. It integrate well with all Microsoft Office applications and does not slow them down.
    Incentivized
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    Support Rating
    Creatio
    The people at the Creatio offices world wide are very friendly, patience and always happy to help. I have a huge respect for them, especially the people that were based in the Ukraine. Still in these strange times they always keep the focus on the customer, where we would have totaly understanded it if it was any different. So huge compliments to the whole team, keep up the energy and the good work
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    Microsoft
    I have not had to use it often, but it is good.
    Incentivized
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    Online Training
    Creatio
    Most of the roadblocks to learning were not discovered until the users were actually in the system using it on a day to day basis. Our Customer Success Manager has offered to setup additional training sessions as needed to close the gaps in our learning. Some areas which required some additional training are setting up filters, dashboards, and generating reports.
    Incentivized
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    Microsoft
    No answers on this topic
    Implementation Rating
    Creatio
    The project manager for our implementation was great to work with and took the time to understand our business. We felt very comfortable going into the project with a reasonable scope of work to provide us with a functional version of Creatio to meet our needs. Unfortunately, we came across multiple challenges with this partner in their deliverables and timelines. Thankfully Creatio was able to provide support resources to ensure we were able to launch. We have since changed partners for our third-party support.
    Incentivized
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    Microsoft
    No answers on this topic
    Alternatives Considered
    Creatio
    The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
    Read full review
    Microsoft
    Out of Microsoft Excel, Microsoft Power BI, IBM SPSS, and Google Sheets, Microsoft Excel is by far the most common tool used for anything data-related across organizations. Accordingly, our organization has also implemented Microsoft Excel as a first-step tool. We recently adopted Microsoft Power BI (the free version), and use it occasionally (mostly for creating dashboards), but it is less commonly understood by stakeholders across our organization and by our clients. Accordingly, Microsoft Excel is more user-friendly and because of its popularity, we can easily look up how to do things in the program online. Google Sheets is a comparable alternative to Microsoft Excel, but because it's cloud-based and we have sensitive data that needs to be protected, we chose against using this software. Finally, a few users (including myself) have access to and utilize IBM's SPSS. For my role, it's a helpful tool to do more rigorous analyses. However, because of its cost and limited functionality as a simple spreadsheet, we only use it for more complex analyses.
    Incentivized
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    Contract Terms and Pricing Model
    Creatio
    No answers on this topic
    Microsoft
    N/A I was not involved in this process.
    Incentivized
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    Scalability
    Creatio
    I can see the promise of how it can be customized to other aspects of our business.
    Incentivized
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    Microsoft
    Each user can use it to whatever level of expertise they have. It remains the same so users can contribute to another's work regardless of whether they have more or less expertise
    Incentivized
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    Return on Investment
    Creatio
    • We went from manually processing Work Orders into Invoices once a day - representing significant impact to turn around speeds - to submitting automatically in real time, eliminating a great deal of human transcription errors and freeing up a great deal of operations time
    • Custom Implementation automation in Creatio has eliminated 4-6 hours of configuration work per sale in comparison to our old manual methods
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    Microsoft
    • Excel has positively impacted the business as it has increased our efficiency.
    • It also saves us the time that we would have spent on making the calculations that it does for us.
    • Since it works on all devices and is compatible with both Windows and Mac, we do not have to invest in any other alternative.
    Read full review
    ScreenShots

    Creatio Screenshots

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