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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Creatio

    Score9.4 out of 10
    N/ACreatio offers an agentic CRM and workflow platform. Its offerings include Creatio Studio, a no-code agentic platform to build applications and AI agents with natural language and visual designers, and a CRM suite with embedded AI agents across Creatio Marketing, Sales, and Service. The platform also includes industry workflows across 19 verticals and a range of marketplace add-ons. Creatio products can be purchased separately or as a unified CRM solution to…

    $10,000

    per year (minimum price for new users)

    Oracle Aconex

    Score7 out of 10
    N/AAconex is a cloud collaboration platform for the global construction industry which allows the user to quickly find what is needed with a single source of truth for communications, documents, processes, and models. Aconex was acquired and is now supported by Oracle since 2017.N/A
    Pricing
    CreatioOracle Aconex
    Editions & Modules
    Growth
    $25
    per month per user
    Enterprise
    $55
    per month per user
    Unlimited
    $85
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    CreatioOracle Aconex
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsCreatio Sales, Creatio Marketing, and Creatio Service are available as add-ons for $15 per month, per user. Creatio AI is included in every tier of the Creatio platform (Growth, Enterprise, and Unlimited). Creatio AI starts at $5,000 per year—
    More Pricing Information
    Community Pulse
    CreatioOracle Aconex
    Considered Both Products
    Creatio
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    43 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    39 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    42 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    29 Answers
    No answers on this topic
    Implementation went as expected
    85%
    Implementation went as expected
    34 Answers
    No answers on this topic
    Features
    CreatioOracle Aconex
    Low-Code Development
    Comparison of Low-Code Development features of Creatio and Oracle Aconex
    Feature
    Creatio
    8.5
    37 Ratings
    3% below category average
    Oracle Aconex
    -
    Ratings
    Platform Security8.035 Ratings00 Ratings
    Platform User Management9.037 Ratings00 Ratings
    Reusability9.035 Ratings00 Ratings
    Platform Scalability8.036 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Creatio and Oracle Aconex
    Feature
    Creatio
    -
    Ratings
    Oracle Aconex
    5.0
    4 Ratings
    42% below category average
    Dashboards00 Ratings5.04 Ratings
    Standard reports00 Ratings5.04 Ratings
    Custom reports00 Ratings5.04 Ratings
    Construction Project & Field Management
    Comparison of Construction Project & Field Management features of Creatio and Oracle Aconex
    Feature
    Creatio
    -
    Ratings
    Oracle Aconex
    7.4
    5 Ratings
    3% below category average
    Plan distribution & viewing00 Ratings9.01 Ratings
    Plan markups & sharing00 Ratings9.01 Ratings
    Issue tracking & punchlists00 Ratings9.01 Ratings
    Photo documentation00 Ratings5.04 Ratings
    Jobsite reports00 Ratings5.04 Ratings
    Document sharing00 Ratings6.05 Ratings
    RFI tools00 Ratings8.01 Ratings
    Collaboration & approvals00 Ratings7.01 Ratings
    As-built drawings00 Ratings9.01 Ratings
    Best Alternatives
    CreatioOracle Aconex
    Small Businesses
    No answers on this topic
    CMiC Construction Platform
    Score7.5 out of 10
    Medium-sized Companies
    Quixy
    Score9.9 out of 10
    Autodesk Build
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    Revit
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CreatioOracle Aconex
    Likelihood to Recommend
    8.0
    (59 ratings)
    7.0
    (6 ratings)
    Likelihood to Renew
    9.9
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (40 ratings)
    6.0
    (1 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (38 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.6
    (2 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CreatioOracle Aconex
    Likelihood to Recommend
    Creatio
    Creatio is well suited in following scenarios: Complex Business process modelling and automation, Low code No code development which is best for efficient timelines, customized reporting and dashboarding, seamless integration with other technologies. Scenarios where Creatio is less appropriate: Solutions which require high cutomizations on the frontend side as this can be done by javascript modifications but it increases the load on the page and slows it down.
    Incentivized
    Read full review
    Oracle
    Large, Multi-Party Capital Projects
    Scenario: Major construction or infrastructure projects involving owners, designers, multiple contractors, subcontractors, and regulators. Why Aconex Fits: Provides a neutral, single source of truth across many independent organizations. Strong permissioning and data ownership model builds trust between parties. Scales well to very high document volumes and long project durations. Example Use: Design development and construction documentation for a multi-year infrastructure project with hundreds of external users.
    Incentivized
    Read full review
    Pros
    Creatio
    • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
    • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
    • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
    Read full review
    Oracle
    • The existence of insurance and permit tracking.
    • Budgetary control measures and expense monitor.
    • Job costing and logistical management.
    • Skills and competencies improvement.
    Incentivized
    Read full review
    Cons
    Creatio
    • When we started using Creatio in 2022 the new user interface had just been released and did not include all the features we needed; however, we used a more classic user interface and were still satisfied with the results.
    • The ability to capture a digital signature directly within the application was missing in the base system; however, Creatio connected us with a partner that provided a solution for this specific situation.
    Read full review
    Oracle
    • Sharing of projects comments and document can be more efficient.
    • Estimation capabilities can be improved.
    • The initial configuration can easily confuse the beginners.
    Incentivized
    Read full review
    Likelihood to Renew
    Creatio
    We have always used a CRM and Creatio has proven to be much more effective in meeting our needs than our previous provider. Its customizability will allow us to adapt this product as our business may change in the future.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Usability
    Creatio
    Because it is so easy to use and navigate through - even the most technophobic people in our company are using it on a regular basis. It is easy to change around and switch through different sections and keep neat and tidy.
    Read full review
    Oracle
    Requires a better interface that allows you to find all tools in order to utilise all functions.
    Incentivized
    Read full review
    Reliability and Availability
    Creatio
    Other than the daily maintenance window where the server may be inaccessible for a few minutes, there have been no issues with accessing our Creatio site. The daily maintenance window is outside normal business hours so it does not affect our Users - just myself when I am looking to implement changes.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Performance
    Creatio
    Some Users have reported slow responses from the server at times which seems to be localized. Users are based across four different time zones and the issue is intermittent.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Support Rating
    Creatio
    The people at the Creatio offices world wide are very friendly, patience and always happy to help. I have a huge respect for them, especially the people that were based in the Ukraine. Still in these strange times they always keep the focus on the customer, where we would have totaly understanded it if it was any different. So huge compliments to the whole team, keep up the energy and the good work
    Read full review
    Oracle
    No answers on this topic
    Online Training
    Creatio
    Most of the roadblocks to learning were not discovered until the users were actually in the system using it on a day to day basis. Our Customer Success Manager has offered to setup additional training sessions as needed to close the gaps in our learning. Some areas which required some additional training are setting up filters, dashboards, and generating reports.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Implementation Rating
    Creatio
    The project manager for our implementation was great to work with and took the time to understand our business. We felt very comfortable going into the project with a reasonable scope of work to provide us with a functional version of Creatio to meet our needs. Unfortunately, we came across multiple challenges with this partner in their deliverables and timelines. Thankfully Creatio was able to provide support resources to ensure we were able to launch. We have since changed partners for our third-party support.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Alternatives Considered
    Creatio
    The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
    Read full review
    Oracle
    Aconex's document control workflow allows for multiple versions of the same revision, enabling markups to be seen and document history as appropriate. This is on par with SOLIDWORKS EPDM, and is by far better than InEight's TeamBinder, as the originator and uploader of the document are able to change the version without the need for an administrator.
    Incentivized
    Read full review
    Scalability
    Creatio
    I can see the promise of how it can be customized to other aspects of our business.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Return on Investment
    Creatio
    • We went from manually processing Work Orders into Invoices once a day - representing significant impact to turn around speeds - to submitting automatically in real time, eliminating a great deal of human transcription errors and freeing up a great deal of operations time
    • Custom Implementation automation in Creatio has eliminated 4-6 hours of configuration work per sale in comparison to our old manual methods
    Read full review
    Oracle
    • Reductions in print costs alone (subcontractor bid process) paid completely for the use of the product. Further benefits to all project participants included process streamlining and 100% access to all project documentation (Drawings, Specifications, Contracts, Notices of Change, Change Orders etc.) from any online source including mobile devices. Benefits probably accounted for 150% of product cost.
    • Intangible benefits included reduced exposure to claims as a result of good (and agreed process tracking).
    Incentivized
    Read full review
    ScreenShots

    Creatio Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Oracle Aconex Screenshots

    Screenshot of Avoid the limitations of manual correspondence with a standardized digital process that provides project-wide access and visibilityScreenshot of Automate and standardize any inspection process with Aconex Field—one mobile app for safety walks, quality checks, defecting, and more.Screenshot of Gain visibility into budgets, forecasts, and projective outcomes to enable early corrective action.