Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Creatio
Score 9.1 out of 10
N/A
Creatio is a provider of a platform to automate industry workflows and CRM with no-code and maximum degree of freedom. The Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20 verticals and marketplace add-ons.
$25
per month per user
SAP Build
Score 8.6 out of 10
N/A
SAP Build is a low-code app development and automation suite used to visually create apps, automate end-to-end processes, and design business sites with drag-and-drop simplicity. The solution includes a library with more than 300+ prebuilt business content and connectors for SAP and non-SAP systems to help users get started.
$1.82
per month per user
Pricing
CreatioSAP Build
Editions & Modules
Growth
$25
per month per user
Growth + CRM (Marketing/Sales/Service)
$40
per month per user
Enterprise
$55
per month per user
Enterprise
$55
per month per user
Enterprise + CRM (Marketing/Sales/Service)
$70
per month per user
Enterprise + CRM (Marketing/Sales/Service)
$70
per month per user
Unlimited
$85
per month per user
Unlimited
$85
per month per user
Unlimited + CRM (Marketing/Sales/Service)
$100
per month per user
Unlimited + CRM (Marketing/Sales/Service)
$100
per month per user
SAP Build Process Automation - Standard User
$1.82
per month per user
SAP Build Process Automation - Advanced User
$15
per month per user
SAP Build Process Automation - Attended Automation
$534
per month
SAP Build Process Automation - Unattended Automation
$534
per month
Offerings
Pricing Offerings
CreatioSAP Build
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
CreatioSAP Build
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Creatio
8.9
35 Ratings
4% above category average
SAP Build
7.9
29 Ratings
8% below category average
Visual Modeling9.032 Ratings8.321 Ratings
Drag-and-drop Interfaces9.534 Ratings8.620 Ratings
Platform Security8.633 Ratings7.528 Ratings
Platform User Management8.635 Ratings8.127 Ratings
Reusability8.633 Ratings7.627 Ratings
Platform Scalability9.034 Ratings7.228 Ratings
Best Alternatives
CreatioSAP Build
Small Businesses
OutSystems
OutSystems
Score 9.0 out of 10
Creatio
Creatio
Score 9.1 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.9 out of 10
Quixy
Quixy
Score 9.9 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CreatioSAP Build
Likelihood to Recommend
9.4
(57 ratings)
8.5
(33 ratings)
Likelihood to Renew
9.6
(4 ratings)
-
(0 ratings)
Usability
9.0
(38 ratings)
8.9
(30 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
7.3
(1 ratings)
-
(0 ratings)
Support Rating
9.7
(38 ratings)
9.1
(4 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
7.7
(2 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
8.2
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
CreatioSAP Build
Likelihood to Recommend
Creatio
Changing CRMs can be a very daunting proposition. Creatio's Support and Customer Success teams have been nothing short of fantastic as we recently navigated this change. The regular check-ins helped ensure we had the tools we needed to be successful. I do not have any programming background or experience. Creatio's low-code design has allowed me to implement the majority of changes very easily without additional third-party consultants. Some of the resource documents have not been updated to current versions of the software and/or would benefit from 'How to' videos for the novice user/administrator.
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SAP
As mentioned, the integration between SAP Build Work Zone and SAP BPA, SAP S/4HANA, and Ariba was easy to follow once all requirements were met. However, there is not much information, or at least the SAP Documentation is not easy to follow to set up the right landscape that meets all the requirements; this was the case with the IAS and IPS configuration, where we needed the support of BTP Architects.
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Pros
Creatio
  • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
  • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
  • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
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SAP
  • Unattended Automation.
  • Attended automation.
  • Connecting to the backend SAP system (ECC or S/4).
  • Can also talk to non SAP world.
  • Doesn't require skills strictly pertaining to BPA. In fact, even a RPA developer can build logic.
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Cons
Creatio
  • More rapid availability of updated documentation as they move forward into the Quantum release and beyond
  • Better out of the box support for SAS and Service Companies in general
  • Would like to see some no-code options for fine tuning CSS on Freedom UI pages
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SAP
  • Reusability of components in sap build apps.
  • Limited development platform support.
  • Desktop agent not available for MAC OS.
  • Offline mode.
  • Accessibility feature.
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Likelihood to Renew
Creatio
We have always used a CRM and Creatio has proven to be much more effective in meeting our needs than our previous provider. Its customizability will allow us to adapt this product as our business may change in the future.
Read full review
SAP
No answers on this topic
Usability
Creatio
Because it is so easy to use and navigate through - even the most technophobic people in our company are using it on a regular basis. It is easy to change around and switch through different sections and keep neat and tidy.
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SAP
The interface is very modern, web-based, no deep technical knowledge is required to use SAP Build Process Automation. It works with drag and drop, configuration and almost no coding is needed. Actually, we had to write code only for one specific small business logic. All the rest could be done in a no-code manner.
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Reliability and Availability
Creatio
Other than the daily maintenance window where the server may be inaccessible for a few minutes, there have been no issues with accessing our Creatio site. The daily maintenance window is outside normal business hours so it does not affect our Users - just myself when I am looking to implement changes.
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SAP
No answers on this topic
Performance
Creatio
Some Users have reported slow responses from the server at times which seems to be localized. Users are based across four different time zones and the issue is intermittent.
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SAP
No answers on this topic
Support Rating
Creatio
The people at the Creatio offices world wide are very friendly, patience and always happy to help. I have a huge respect for them, especially the people that were based in the Ukraine. Still in these strange times they always keep the focus on the customer, where we would have totaly understanded it if it was any different. So huge compliments to the whole team, keep up the energy and the good work
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SAP
There are, for example, great blog writings about automation cases and examples. The studio version is updated often. There are also useful OpenSAP online courses.
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Online Training
Creatio
Most of the roadblocks to learning were not discovered until the users were actually in the system using it on a day to day basis. Our Customer Success Manager has offered to setup additional training sessions as needed to close the gaps in our learning. Some areas which required some additional training are setting up filters, dashboards, and generating reports.
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SAP
No answers on this topic
Implementation Rating
Creatio
The project manager for our implementation was great to work with and took the time to understand our business. We felt very comfortable going into the project with a reasonable scope of work to provide us with a functional version of Creatio to meet our needs. Unfortunately, we came across multiple challenges with this partner in their deliverables and timelines. Thankfully Creatio was able to provide support resources to ensure we were able to launch. We have since changed partners for our third-party support.
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SAP
No answers on this topic
Alternatives Considered
Creatio
The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
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SAP
Bubble.io is more user-friendly in comparison with SAP AppGyver. The latter being practically a free tool provides enough functionality to achieve results though while Bubble.io doesn't let you export your projects without a paid subscription. Bubble.io has great initial tour and tutorial integrated into the platform that can be handy for any new beginner while SAP AppGyver can be a little overwhelming.
Read full review
Scalability
Creatio
I can see the promise of how it can be customized to other aspects of our business.
Read full review
SAP
No answers on this topic
Return on Investment
Creatio
  • Communication between sales representatives, vendors, and customers helps improve sales.
  • Automating the sales process has allowed us to land more deals via opportunity management tools.
  • No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
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SAP
  • Lower costs for development and automation
  • Very easy to use
  • Integrates existing applications with pre-built APIs, components, and templates for SAP and non-SAP applications
Read full review
ScreenShots

Creatio Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

SAP Build Screenshots

Screenshot of SAP Build Portfolio includes:
1- SAP Build Apps to create business application
2- SAP Build Process Automation to automate end to end business processes
3- SAP Build Work Zone to design and create business sites