What users are saying about
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100

Likelihood to Recommend

Crelate

Crelate Talent is well suited for applicant management. It also works functionally well with other job boards and websites such as LinkedIn, Glassdoor, Indeed, ZipRecruiter, etc. Crelate Talent seems to be mainly used for a mid- to large-scale business rather than a small business, for an applicant tracking system, as the management features work best with an existing candidate pool.
James Rodriguez | TrustRadius Reviewer

Symphony Talent, now with SmashFlyX

I think all organizations both small and large could benefit from Symphony Talent. It is a must to have a recruitment marketing platform these days given it's a job-seekers market. It is more important today more than ever to capture and nurture leads for your organization and keep them updated on jobs and things happening related to the culture of your organization. Organizations with less than 100 people may be able to get away without it
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

Crelate
7.7
Symphony Talent, now with SmashFlyX
6.9
Job Requisition Management
Crelate
8.0
Symphony Talent, now with SmashFlyX
8.8
Company Website Posting
Crelate
6.1
Symphony Talent, now with SmashFlyX
8.0
Publish to Social Media
Crelate
5.0
Symphony Talent, now with SmashFlyX
5.3
Job Search Site Posting
Crelate
7.0
Symphony Talent, now with SmashFlyX
8.0
Customized Application Form
Crelate
7.0
Symphony Talent, now with SmashFlyX
5.2
Resume Management
Crelate
10.0
Symphony Talent, now with SmashFlyX
8.9
Duplicate Candidate Prevention
Crelate
3.1
Symphony Talent, now with SmashFlyX
1.0
Candidate Search
Crelate
8.9
Symphony Talent, now with SmashFlyX
9.0
Applicant Tracking
Crelate
10.0
Symphony Talent, now with SmashFlyX
8.0
Collaboration
Crelate
8.0
Symphony Talent, now with SmashFlyX
7.0
Task Creation and Delegation
Crelate
10.0
Symphony Talent, now with SmashFlyX
6.0
Email Templates
Crelate
7.0
Symphony Talent, now with SmashFlyX
8.8
User Permissions
Crelate
7.0
Symphony Talent, now with SmashFlyX
7.0
Notifications and Alerts
Crelate
9.0
Symphony Talent, now with SmashFlyX
8.5
Reporting
Crelate
9.9
Symphony Talent, now with SmashFlyX
4.7

Pros

Crelate

  • The way that all the information about a candidate is readily available at the top of their profile is great and very helpful
  • The amount of filters you can use to sort through candidates is really useful
  • The Crelate team is really responsive to inquiries and suggestions
Rachel Segal-Sklar | TrustRadius Reviewer

Symphony Talent, now with SmashFlyX

  • Ability to track candidates engagements with requisitions
  • Personalized email campaigns
  • Ability to post requisitions in different job sites
  • Easy to integrate other systems with SmashFly
  • Talent Network Forms
Anthony Mercado | TrustRadius Reviewer

Cons

Crelate

  • Would be better to incorporate texting feature directly to my existing phone number, rather than use a separate system.
  • Sending calendar invites is a little hard to remember how to do - could be a bit more intuitive.
  • Need faster support - online chat would be great.
  • Click to dial works well, but would be nice to "record" the event in the contact record.
Anonymous | TrustRadius Reviewer

Symphony Talent, now with SmashFlyX

  • Moving candidates through steps can seem very clunky. When I first started using the software, I was turned off because it seemed to be a little redundant.
Austin Vaden | TrustRadius Reviewer

Likelihood to Renew

Crelate

Crelate 7.0
Based on 1 answer
It works, but not sure that it's the best/we might try out alternatives first.
Jannah Babasa | TrustRadius Reviewer

Symphony Talent, now with SmashFlyX

No score
No answers yet
No answers on this topic

Support Rating

Crelate

Crelate 10.0
Based on 2 answers
Usually the Crelate support is very responsive and quick to fix any problems that arise. I've personally seen emails of the threads where Crelate support was quick to resolve problems and act courteously while doing so. While I have never called their line, it seems that their phone support is also well experienced.
James Rodriguez | TrustRadius Reviewer

Symphony Talent, now with SmashFlyX

Symphony Talent, now with SmashFlyX 8.0
Based on 2 answers
I believe SmashFly does a great job supporting their system and staying involved with their clients. Everything in the system is basically a workflow so you can create them or reachout to support for help
Anthony Mercado | TrustRadius Reviewer

Alternatives Considered

Crelate

  • Easier to use, modern, supports drag and drop. Easy to set up and use. Fewer keystrokes
  • better support than zoho, not as good (but getting there) as PCR
  • Crelate is a smaller company, nimble and has ear of the customer
  • LIke ability to click and dial!
Anonymous | TrustRadius Reviewer

Symphony Talent, now with SmashFlyX

It was like night and day. Success Factors had horrible customer service and we had very limited control over the platform. When we transitioned to SmashFly, their customer service was excellent and we had complete control over the system to make any changes we needed quickly. The technical support with SmashFly is also one of the best I've seen in the business. Their turnaround time is pretty quick when compared to others
Anonymous | TrustRadius Reviewer

Return on Investment

Crelate

  • Can more easily organize our candidates and we have a lot of info at our fingertips - this translates to quicker processes which is positive
  • We keep all our notes on Crelate - very useful for the whole team to see
  • We have multiple team members scheduling so it really helps to see all the emails that have gone out, to ensure there's no overlap
Rachel Segal-Sklar | TrustRadius Reviewer

Symphony Talent, now with SmashFlyX

  • From what I've heard, recruiters have noticed a big upswing in candidate response rate, which of course, leads to increased rates of hire.
  • Some recruiters are reluctant to use smashfly because they think they're doing double effort.
Austin Vaden | TrustRadius Reviewer

Screenshots

Symphony Talent, now with SmashFlyX

Pricing Details

Crelate

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Crelate Editions & Modules

Edition
Business$1091
Professional$891
  1. Per User Per Month
Additional Pricing Details
Volume and commitment pricing discounts are available.

Symphony Talent, now with SmashFlyX

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symphony Talent, now with SmashFlyX Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Crelate
9.0
Symphony Talent, now with SmashFlyX
9.7

Likelihood to Renew

Crelate
7.0
Symphony Talent, now with SmashFlyX

Support Rating

Crelate
10.0
Symphony Talent, now with SmashFlyX
8.0

Add comparison