Crestron Mercury vs. GoTo Meeting

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crestron Mercury
Score 6.1 out of 10
N/A
Crestron, headquartered in New Jersey, offers the Crestron Mercury line of conference phones, a tabletop solution providing voice capabilities along with other collaboration features for the conference room.N/A
GoTo Meeting
Score 8.3 out of 10
N/A
From GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.
$12
per month
Pricing
Crestron MercuryGoTo Meeting
Editions & Modules
No answers on this topic
Professional
$12.00
Per Organizer / Per Month for 150 Participants [billed annually]
Business
$16.00
Per Organizer / Per Month for 250 Participants [billed annually]
Enterprise
Custom Pricing
3,000 Participants
Offerings
Pricing Offerings
Crestron MercuryGoTo Meeting
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing available by monthly or annual subscription, with discounts for annual commitments.
More Pricing Information
Community Pulse
Crestron MercuryGoTo Meeting
Features
Crestron MercuryGoTo Meeting
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Crestron Mercury
-
Ratings
GoTo Meeting
8.1
407 Ratings
2% above category average
High quality audio00 Ratings8.6407 Ratings
High quality video00 Ratings8.6400 Ratings
Low bandwidth requirements00 Ratings7.4375 Ratings
Mobile support00 Ratings7.9322 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Crestron Mercury
-
Ratings
GoTo Meeting
8.1
398 Ratings
3% above category average
Desktop sharing00 Ratings8.2398 Ratings
Whiteboards00 Ratings8.1272 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Crestron Mercury
-
Ratings
GoTo Meeting
8.0
399 Ratings
2% below category average
Calendar integration00 Ratings8.0355 Ratings
Meeting initiation00 Ratings8.3386 Ratings
Integrates with social media00 Ratings7.6198 Ratings
Record meetings / events00 Ratings8.1362 Ratings
Slideshows00 Ratings8.1312 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Crestron Mercury
-
Ratings
GoTo Meeting
8.2
368 Ratings
2% above category average
Live chat00 Ratings8.3358 Ratings
Audience polling00 Ratings8.0261 Ratings
Q&A00 Ratings8.3285 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Crestron Mercury
-
Ratings
GoTo Meeting
8.1
368 Ratings
1% above category average
User authentication00 Ratings8.0330 Ratings
Participant roles & permissions00 Ratings8.2354 Ratings
Confidential attendee list00 Ratings8.2290 Ratings
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Crestron MercuryGoTo Meeting
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Cisco Headsets
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JioMeet
JioMeet
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Cisco Headsets
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Score 8.9 out of 10
Webex Meetings
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User Ratings
Crestron MercuryGoTo Meeting
Likelihood to Recommend
10.0
(1 ratings)
8.1
(442 ratings)
Likelihood to Renew
9.0
(1 ratings)
7.5
(51 ratings)
Usability
-
(0 ratings)
5.4
(35 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
-
(0 ratings)
7.7
(52 ratings)
Online Training
-
(0 ratings)
7.3
(3 ratings)
Implementation Rating
-
(0 ratings)
8.9
(8 ratings)
Configurability
-
(0 ratings)
4.4
(2 ratings)
Ease of integration
-
(0 ratings)
3.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
4.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Crestron MercuryGoTo Meeting
Likelihood to Recommend
Crestron Electronics
It is well suited for small to medium sized conference room where video calls with your own device can be utilized. The Mercury essentially allows you to use any communication platform that you currently are using on your own devices. Works well as a stand alone speaker phone as well
Read full review
GoTo (formerly LogMeIn)
I provide regular training as a big portion of my job. There is weekly training with an infinite number of users in attendance on any given date—GoTo Meeting is not the best option for this because I would have to mute users as they join the meeting. However, I also provide frequent training sessions to a small number of users that feature more individualized content, and having them able to mute/unmute at will is a better fit for a smaller group with in-depth materials.
Read full review
Pros
Crestron Electronics
  • The interface is simple to use and intuitive
  • The speaker and mic provide ample coverage
  • Everything you need for a basic conference room is included
Read full review
GoTo (formerly LogMeIn)
  • Excellent audio and video quality.
  • Functional and easy-to-use screen-sharing feature for product demonstrations and presentations.
  • Possibility of recording meetings that we can later review and share with those who could not attend.
  • Possibility of managing the microphone of the participants in host mode so as not to disturb the entire event.
Read full review
Cons
Crestron Electronics
  • Camera functionality
  • there is no option for PTZ cameras
Read full review
GoTo (formerly LogMeIn)
  • We occasionally experience slow performance during screen sharing.
  • The help center should have detailed tutorials on commonly asked FAQs and also to initially set up the profile.
  • One of my initial thoughts regarding recordings was to edit them in the future when the product changes.
Read full review
Likelihood to Renew
Crestron Electronics
Ease of use and simple features. Intuitive user interface.
Read full review
GoTo (formerly LogMeIn)
We used other software like goto meetings but found it best because of its user friendly interface and easy interfacing. It helped us in COVID and now we can say we are depending on it and love it. We recommend it to our friends company and they are also using it. It is very affordable and easy to integrate with system
Read full review
Usability
Crestron Electronics
No answers on this topic
GoTo (formerly LogMeIn)
The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
Read full review
Reliability and Availability
Crestron Electronics
No answers on this topic
GoTo (formerly LogMeIn)
This application has always been available. Never an issue
Read full review
Performance
Crestron Electronics
No answers on this topic
GoTo (formerly LogMeIn)
This application is fast. Loads fast, no stall
Read full review
Support Rating
Crestron Electronics
No answers on this topic
GoTo (formerly LogMeIn)
When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
Read full review
Implementation Rating
Crestron Electronics
No answers on this topic
GoTo (formerly LogMeIn)
It was very easy and self-explanatory.
Read full review
Alternatives Considered
Crestron Electronics
The Poly can use any video platform, but you have to pick only one. You do not have the ability to BYOD and use a different platform. Both the camera unit and the controller are connected to your network separately and sometime come un-paired and will not "speak" to each other and must be reset
Read full review
GoTo (formerly LogMeIn)
Many times, it seems like GoTo Meeting requires less bandwidth to run. We noticed with a few test machines that if you have over twenty video streams, this product could handle the load better than if we used Microsoft Teams and had many video streams.
Read full review
Return on Investment
Crestron Electronics
  • It has allowed us to continue with hybrid working with remote customers or workers still working from home
  • being able to use my own device in a conference room for video calls help bring back together the workforce that has been able to return to the office onsite with those who are not.
  • Reduced travel when fully functioning options like are a great solution for meetings.
Read full review
GoTo (formerly LogMeIn)
  • Any collaboration app these days are now a great addition for those organizations which have more than one office and they need to collaborate with each other.
  • GoTo Meeting can contribute to cost savings by reducing the need for extensive travel, accommodation, and related expenses associated with in-person meetings especially in case like us as we have multiple branches.
Read full review
ScreenShots

GoTo Meeting Screenshots

Screenshot of GoTo App - Create Meeting (Out of Session)Screenshot of GoTo App - Join Meeting (Out of Session)Screenshot of GoTo App - Meeting (In Session)Screenshot of GoTo App - Mobile Meetings (Out of Session)Screenshot of GoTo App - Screen Share Meeting (In Session)