Likelihood to Recommend
I wouldn't suggest Crowdbasefor smaller companies, even for bigger companies a more integrated solution would be desirable. It may suit companies that want their collaboration separate from project management and CRM, but at least for our organisation it seems to make more sense to have most of our work tools in one place
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Miro minimizing productivity and efficiency in my organization has been the best thing. Other Miros benefits are group collaboration, project planning, canvas display, click and drag-and-drop function among many others. The ability to have online meetings and project discussions has been top-notch for effective business meetings and project management. Unparalleled support has been supportive throughout.
Read full review Pros Collaboration Interaction with staff Great way to engage staff and support each other Read full review Great for projects discussion and meetings while screen sharing. Brainstorming is great. Makes it easy to map out ideas and workflows. Remote workshop. To effectively understand how mind mapping works and helps to bring ideas into real projects. Helps us to plan out our sales launch and boost sales strategies through our clients engagement process. Read full review Cons It is very limited Although it has an API it doesn't link to the services we use. It isn't customisable like podio. Read full review Privacy mode to allow participate to create cards that are hidden by facilitator. Polls or voting that is simplified. Allow the facilitator to separate background/structure items (that cannot be moved) from other items that everyone can interact with (that can move), thus preventing error movements in boards. Read full review Likelihood to Renew
Miro is very good but still too basic. It would be great to have more precision and some advanced tools. More control over the text size and objects alignment is a need for our design team. Also, the experience on the tablets is not so good. Many dead clicks and problems while trying to select objects and tools.
Read full review Usability
It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.
Read full review Reliability and Availability
I have never had a problem with the availability
Read full review Performance
Most of the time pages load quickly but occasionally it does take time to point you to the area that you initially worked on.
Read full review Support Rating
I have personally not required support when something was broken but used the training slides provided to get more knowledge of the tool
Read full review In-Person Training
Not applicable as never had in person training
Read full review Online Training
Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.
Read full review Implementation Rating
Our implementation consisted in the following phases: 1. A couple of member of our teams started with a free account where they played with some of the features and mapped some of our business flows 2. We added more members into the product who were participating in the business flows of the phase 1 3. We divided into teams (Marketing, Product, Engineering) and we gave every member an account
Read full review Alternatives Considered
Crowdbase's strength may lie in its ability to do just one main thing well, but for us this was a massive limitation. I know that it is not trying to be
and it is therefore unfair to compare the two but there are features that overlap. for us
was better suited.
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I love the sticky notes which are very beneficial we can group the tasks based on priority and work capacity and collaborative brainstorming activities which improves our teamwork and productivity effectively. I love the integration with Jira which enables us to manage and track all our projects easily. The support is unrelieved and very responsive 24/7.
Read full review Scalability
The product is being used across the company and still no issues with the same.
Read full review Return on Investment Encourages communication Easy to use Before crowdbase we never though of collaborating this way Read full review Miro makes it super easy to collaborate in a hybrid working environment. Allows teams to work together on different projects, interactive workshops easily. Saves time and cost. By allowing us to ideate engage and hold meetings in virtual room which enhances productivity and efficiency of all our employees. Read full review