CrowdStrike Falcon vs BigFix

Likelihood to Recommend

It's a great solution with a massive deployment scenario with a lot of endpoints, and where the time is an issue and you need to be protected ASAP - thanks to its cloud-based architecture you will be up and running in almost 10 minutes (literally). There are no signatures, further refinements, or additional hardware and servers required. An always or almost always offline [scenario] is not well-suited for Falcon Pro.

Read full review

Victor Rivera

Senior Information Technology Manager

Grupo VinteConstruction, 1001-5000 employees

View all 18 answers on this topic

BigFix is well suited for patch review and deployment, but there are key features that can definitely be improved. An example is that if a specific patch is deployed, but a cumulative update that contains that patch is not deployed, the system still shows the patch as outstanding or not implemented.Another area for improvement is the customization of BigFix. The tool has many uses and can be extremely helpful, but the amount of knowledge required to customize the solution is significant and customized scripts or "fixlets" need to be created. If common things could be pre-packaged and provided to the customer community, it would allow for an easier deployment and use of the tool.

Read full review

Mark Hannon

VP - Head of Infrastructure

Sumitomo Mitsui Trust Bank (U.S.A.) Ltd.Banking, 201-500 employees

View all 3 answers on this topic

Feature Rating Comparison

CrowdStrike Falcon

BigFix

Anti-Exploit Technology

Endpoint Detection and Response (EDR)

Centralized Management

Hybrid Deployment Support

Infection Remediation

Vulnerability Management

Malware Detection

Pros

Ransomware protection. We ran a ransomware simulation with obfuscated executables to hide malware signatures and CrowdStrike found and stopped 15 out of 15.
Malware/adware detection. Packaged adware in official installers are instantly blocked without interfering with the install of the primary application.

Read full review

Randy Munroe

Information Security Analyst

Randall-ReillyMarketing and Advertising, 201-500 employees

View all 18 answers on this topic

It is easy to add systems into BigFix and keep good inventories.
The inventory properties can be customized to facilitate various reporting demands.

Read full review

Verified User

Manager in Information Technology

Higher Education Company, 10,001+ employees

View all 3 answers on this topic

Cons

We get false positive detections when we run an email signature script for our users. These false positives can be a distraction. We've implemented a whitelist for those behaviors, but had some difficulty in figuring out how to configure CrowdStrike to recognize these executions since the file name and hash were always different (the executing file was firstname_lastname.exe, and that was too Vague to whitelist.

Read full review

Mark Sauer

Director of Information Technology

TransPakPackage/Freight Delivery, 1001-5000 employees

View all 18 answers on this topic

Reports that it does have could be fine-tuned and provide more percentages and charts for executives.
The ability to use agentless deployments would be nice.

Read full review

David Baca

System Administrator

ConcentraHospital & Health Care, 5001-10,000 employees

View all 3 answers on this topic

Support Rating

CrowdStrike Falcon 8.6

Based on 13 answers

When I receive support, it is always useful and informative. However, the support doesn't get back to me in the most timely manner. Often, by the time I hear back from support I have already resolved the issue. But for bigger issues, that need more in-depth help the support team has been incredibly valuable.

Read full review

Verified User

Analyst in Information Technology

Telecommunications Company, 1001-5000 employees

View all 13 answers on this topic

BigFix 5.9

Based on 3 answers

While some support calls are quickly responded to, many times our engineers have been pointed to collaborative web sites such as Bigfix.me for solutions or the option of engaging professional services has been proposed. While this may seem like a good way to drive business, it is not seen as efficient a support process as could be provided to the customer base.

Read full review

Mark Hannon

VP - Head of Infrastructure

Sumitomo Mitsui Trust Bank (U.S.A.) Ltd.Banking, 201-500 employees

View all 3 answers on this topic

Alternatives Considered

Overall I found CrowdStrike Falcon's EDR capabilities superior to their competitors. Also, the user interface has taken its time to mature and is very intuitive and has a natural flow. Policy configuration and assignment as well as the features and settings within the config were more complete and met all our requirements. Lastly, the agent plays nice with everything else running on systems. We hardly ever have issues of Falcon interfering with users or services, and false positives are kept at a minimum.

Read full review

David Reyes

Sr Systems Engineer

InnovaSystemsComputer Software, 201-500 employees

View all 18 answers on this topic

We used Spiceworks in small scales. BigFix is more enterprise-ready and able to support a large environment like ours. It also offers functions that are not available in Spiceworks.

Read full review

Verified User

Manager in Information Technology

Higher Education Company, 10,001+ employees

View all 3 answers on this topic

Return on Investment

CrowdStrike has cut our security costs.
Has given us more insight into our end points.
It has helped with our older PC's CPU usage.
Cut our cost and time from managing multiple platforms down to managing one platform with better insight than what we had with multiple security platforms.

Read full review

Verified User

C-Level Executive in Information Technology

Security & Investigations Company, 1-10 employees

View all 18 answers on this topic

We've been using BigFix for some time and it has helped us with vulnerability remediation.
It has reduced our risk level tremendously compared to just using WSUS.

Read full review

David Baca

System Administrator

ConcentraHospital & Health Care, 5001-10,000 employees

View all 3 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

CrowdStrike Falcon Editions & Modules

Edition

Falcon Pro	$6.99¹
Falcon Enterprise	$14.99²
Falcon Premium	$17.99²

per endpoint/month (for 5-250 endpoints, billed annually)
per endpoint/month (minimum number of endpoints applies)

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

BigFix Editions & Modules

—

Additional Pricing Details

—

Rating Summary

CrowdStrike Falcon

BigFix

CrowdStrike Falcon

BigFix

CrowdStrike Falcon vs BigFix