CrowdStrike Falcon vs. HCL BigFix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CrowdStrike Falcon
Score 9.1 out of 10
N/A
CrowdStrike offers the Falcon Endpoint Protection suite, an antivirus and endpoint protection system emphasizing threat detection, machine learning malware detection, and signature free updating. Additionally the available Falcon Spotlight module delivers vulnerability assessment with no performance impact, no additional agents, hardware, scheduled scans, firewall exceptions or admin credentials.
$59.99
per endpoint/month (minimum number of endpoints applies)
HCL BigFix
Score 8.4 out of 10
N/A
BigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A
Pricing
CrowdStrike FalconHCL BigFix
Editions & Modules
Falcon Go (Small Business)
$59.99
per endpoint/month (minimum number of endpoints applies)
Falcon Go (Small Business)
$59.99
Falcon Pro
$99.99
per endpoint/month (for 5-250 endpoints, billed annually)
Falcon Enterprise
$184.99
per endpoint/month (minimum number of endpoints applies)
No answers on this topic
Offerings
Pricing Offerings
CrowdStrike FalconHCL BigFix
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CrowdStrike FalconHCL BigFix
Features
CrowdStrike FalconHCL BigFix
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
CrowdStrike Falcon
8.8
98 Ratings
3% above category average
HCL BigFix
-
Ratings
Anti-Exploit Technology9.089 Ratings00 Ratings
Endpoint Detection and Response (EDR)9.396 Ratings00 Ratings
Centralized Management9.097 Ratings00 Ratings
Hybrid Deployment Support8.24 Ratings00 Ratings
Infection Remediation9.093 Ratings00 Ratings
Vulnerability Management7.772 Ratings00 Ratings
Malware Detection9.396 Ratings00 Ratings
Best Alternatives
CrowdStrike FalconHCL BigFix
Small Businesses
ThreatLocker
ThreatLocker
Score 9.3 out of 10
Avast CloudCare
Avast CloudCare
Score 10.0 out of 10
Medium-sized Companies
BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 8.4 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 10.0 out of 10
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 8.4 out of 10
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User Ratings
CrowdStrike FalconHCL BigFix
Likelihood to Recommend
9.0
(98 ratings)
9.0
(5 ratings)
Likelihood to Renew
10.0
(3 ratings)
-
(0 ratings)
Usability
10.0
(2 ratings)
-
(0 ratings)
Support Rating
10.0
(9 ratings)
6.0
(3 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
CrowdStrike FalconHCL BigFix
Likelihood to Recommend
CrowdStrike
Crowdstrike is a unified platform for monitoring endpoint devices, whether they're workstations, servers, cloud-native machines, or even mobile devices. It uses AI/ML to monitor anomalies and suspicious behavior, including zero-day attacks. It is suitable for large organizations but may be costlier or less appropriate for smaller organizations, those who want an on-prem EDR setup, and those who need custom scanning based on compliance requirements.
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HCLSoftware
HCL BigFix is well-suited:
  1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
  2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
  3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
    However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
  4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
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Pros
CrowdStrike
  • The Log analysis is very detailed and easy to use.
  • Prevent and block all type of malwares.
  • Great threat intelligence which is very up-to-date with the recent cyber attacks
  • very user friendly in access and management
  • Automated feature of detecting, taking action and closing incidents using fusion workflow.
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HCLSoftware
  • Software inventory.
  • Patch deployment.
  • Patch review.
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Cons
CrowdStrike
  • Support - we are often tasked with running down problems rather than being directed by support.
  • The sales staff we have dealt with are not very responsive or timely.
  • I believe this is a product built for installations of 300 users or more.
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HCLSoftware
  • The patching function is difficult for RedHat Linux servers, and can be improved.
  • The site configuration and access control appears to be cumbersome.
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Likelihood to Renew
CrowdStrike
Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI.
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HCLSoftware
No answers on this topic
Usability
CrowdStrike
I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.
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HCLSoftware
No answers on this topic
Support Rating
CrowdStrike
Any time we need to engage the Crowdstrike Falcon Complete Team, their response is switch, thorough, and they are sure to not close out any request until the customer confirms that they have provided an acceptable resolution. If I ever need anything from the account team related to the product, I also get a response from them within minutes typically to address my question. Top notch customer service!
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HCLSoftware
Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
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In-Person Training
CrowdStrike
There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any.
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HCLSoftware
No answers on this topic
Online Training
CrowdStrike
The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user.
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HCLSoftware
No answers on this topic
Implementation Rating
CrowdStrike
Read the documentation
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HCLSoftware
No answers on this topic
Alternatives Considered
CrowdStrike
It was just a legacy AV program onboarded during initial setup days. As the org. As it expanded, its threat landscape also grew, and we needed a next-gen solution to protect against evolving threat vectors. Falcon EDR was the one that solved all these in a single place.
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HCLSoftware
We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
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Return on Investment
CrowdStrike
  • CrowdStrike Falcon's proactive threat mitigation has significantly reduced the risk of successful cyber attacks, resulting in tangible savings related to potential data breaches or system compromises.
  • The cloud-native architecture and automated features have improved operational efficiency.
  • The platform's real-time visibility and threat hunting capabilities have drastically improved incident response times.
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HCLSoftware
  • When there is a need to patch a Windows System it has worked
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ScreenShots