What users are saying about
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Top Rated
97 Ratings
11 Ratings

CrowdStrike Falcon

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Top Rated
97 Ratings
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Score 9.1 out of 100
11 Ratings
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Score 7.3 out of 100

Feature Set Ratings

  • CrowdStrike Falcon Endpoint Protection ranks higher in 1 feature set: Endpoint Security

Endpoint Security

9.2

CrowdStrike Falcon

92%
6.2

BigFix

62%
CrowdStrike Falcon Endpoint Protection ranks higher in 7/7 features

Anti-Exploit Technology

9.3
93%
27 Ratings
5.0
50%
1 Rating

Endpoint Detection and Response (EDR)

9.7
97%
32 Ratings
9.0
90%
1 Rating

Centralized Management

9.3
93%
33 Ratings
7.7
77%
4 Ratings

Hybrid Deployment Support

8.1
81%
4 Ratings
7.0
70%
3 Ratings

Infection Remediation

9.2
92%
33 Ratings
5.0
50%
1 Rating

Vulnerability Management

9.0
90%
27 Ratings
5.6
56%
2 Ratings

Malware Detection

9.5
95%
33 Ratings
4.0
40%
1 Rating

Attribute Ratings

  • CrowdStrike Falcon Endpoint Protection is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.3

CrowdStrike Falcon

93%
36 Ratings
6.1

BigFix

61%
4 Ratings

Support Rating

9.3

CrowdStrike Falcon

93%
13 Ratings
6.0

BigFix

60%
5 Ratings

Likelihood to Recommend

CrowdStrike Falcon

Anyone who is looking for a leader in endpoint protection should consider CrowdStrike Falcon for sure, regardless of specific use cases. Anybody who is operating on a very lean security team that doesn't have the capability to provide 24x7x365 coverage should absolutely consider Falcon Complete. I've worked with various MSSP's in the past, but Falcon Complete is one I would definitely not lose any sleep at night knowing we're in good hands.
Anonymous | TrustRadius Reviewer

BigFix

BigFix is well suited for patch review and deployment, but there are key features that can definitely be improved. An example is that if a specific patch is deployed, but a cumulative update that contains that patch is not deployed, the system still shows the patch as outstanding or not implemented.Another area for improvement is the customization of BigFix. The tool has many uses and can be extremely helpful, but the amount of knowledge required to customize the solution is significant and customized scripts or "fixlets" need to be created. If common things could be pre-packaged and provided to the customer community, it would allow for an easier deployment and use of the tool.
Mark Hannon | TrustRadius Reviewer

Pros

CrowdStrike Falcon

  • Endpoint Isolation - instead of hoping an adversary was blocked in time. CrowdStrike locks down the endpoint beyond using the Windows Firewall. Allowing a whitelist of IPs brings additional management of that endpoint to another level that most other tools don't have.
  • Rich Data Recording - CrowdStrike is best described as a giant tape recorder in the sky. When it lands on the box, it truly provides insight into the those that other tools could only dream of.
  • Extensive APIs - CrowdStrike understands that they are not your only security vendor, so they have API usage for everything in their platform to automate and integrate to your heart's desire.
  • Cloud Visibility - CrowdStrike's cloud monitoring capabilities are agnostic of cloud platform. No longer does one need to worry about putting all their eggs in one basket because the endpoint tool prefers one platform over another.
Bryan Bowie | TrustRadius Reviewer

BigFix

  • It is easy to add systems into BigFix and keep good inventories.
  • The inventory properties can be customized to facilitate various reporting demands.
Anonymous | TrustRadius Reviewer

Cons

CrowdStrike Falcon

  • The ability to do a system-level scan like a traditional AV is missing and isn't a feature CrowdStrike is planning on implementing. Old school IT guys are going to be curious about this.
  • Host management and deletion are clunky and take 45 days for a machine to fall off your subscription license.
Randy Munroe | TrustRadius Reviewer

BigFix

  • Reports that it does have could be fine-tuned and provide more percentages and charts for executives.
  • The ability to use agentless deployments would be nice.
David Baca | TrustRadius Reviewer

Pricing Details

CrowdStrike Falcon

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$6.99 per endpoint/month (for 5-250 endpoints, billed annually)

CrowdStrike Falcon Editions & Modules

Edition
Falcon Pro$6.991
Falcon Enterprise$14.992
Falcon Premium$17.992
  1. per endpoint/month (for 5-250 endpoints, billed annually)
  2. per endpoint/month (minimum number of endpoints applies)
Additional Pricing Details

BigFix

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

BigFix Editions & Modules

Additional Pricing Details

Support Rating

CrowdStrike Falcon

CrowdStrike Falcon 9.3
Based on 13 answers
When I receive support, it is always useful and informative. However, the support doesn't get back to me in the most timely manner. Often, by the time I hear back from support I have already resolved the issue. But for bigger issues, that need more in-depth help the support team has been incredibly valuable.
Anonymous | TrustRadius Reviewer

BigFix

BigFix 6.0
Based on 5 answers
While some support calls are quickly responded to, many times our engineers have been pointed to collaborative web sites such as Bigfix.me for solutions or the option of engaging professional services has been proposed. While this may seem like a good way to drive business, it is not seen as efficient a support process as could be provided to the customer base.
Mark Hannon | TrustRadius Reviewer

Alternatives Considered

CrowdStrike Falcon

Crowdstrike Falcon Endpoint protection is based on AIML enhanced technology,l. It's cloud-based so users don't need to connect to their office network to get their policy synchronization done from Server to endpoints agents. Also, the Crowdstrike Falcon agent size is small and it consumes fewer resources of the machine.
Anonymous | TrustRadius Reviewer

BigFix

We used Spiceworks in small scales. BigFix is more enterprise-ready and able to support a large environment like ours. It also offers functions that are not available in Spiceworks.
Anonymous | TrustRadius Reviewer

Return on Investment

CrowdStrike Falcon

  • CrowdStrike has cut our security costs.
  • Has given us more insight into our end points.
  • It has helped with our older PC's CPU usage.
  • Cut our cost and time from managing multiple platforms down to managing one platform with better insight than what we had with multiple security platforms.
Anonymous | TrustRadius Reviewer

BigFix

  • When there is a need to patch a Windows System it has worked
Anonymous | TrustRadius Reviewer

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