What users are saying about
CrowdStrike Falcon
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
97 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 97 reviews and ratings
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.3 out of 100
Based on 11 reviews and ratings
Feature Set Ratings
- CrowdStrike Falcon Endpoint Protection ranks higher in 1 feature set: Endpoint Security
Endpoint Security
9.2
CrowdStrike Falcon
92%
6.2
BigFix
62%
CrowdStrike Falcon Endpoint Protection ranks higher in 7/7 features
CrowdStrike Falcon Endpoint Protection ranks higher in 7/7 features
Anti-Exploit Technology
9.3
93%
27 Ratings
5.0
50%
1 Rating
Endpoint Detection and Response (EDR)
9.7
97%
32 Ratings
9.0
90%
1 Rating
Centralized Management
9.3
93%
33 Ratings
7.7
77%
4 Ratings
Hybrid Deployment Support
8.1
81%
4 Ratings
7.0
70%
3 Ratings
Infection Remediation
9.2
92%
33 Ratings
5.0
50%
1 Rating
Vulnerability Management
9.0
90%
27 Ratings
5.6
56%
2 Ratings
Malware Detection
9.5
95%
33 Ratings
4.0
40%
1 Rating
Attribute Ratings
- CrowdStrike Falcon Endpoint Protection is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.3
CrowdStrike Falcon
93%
36 Ratings
6.1
BigFix
61%
4 Ratings
Support Rating
9.3
CrowdStrike Falcon
93%
13 Ratings
6.0
BigFix
60%
5 Ratings
Likelihood to Recommend
CrowdStrike Falcon
Anyone who is looking for a leader in endpoint protection should consider CrowdStrike Falcon for sure, regardless of specific use cases. Anybody who is operating on a very lean security team that doesn't have the capability to provide 24x7x365 coverage should absolutely consider Falcon Complete. I've worked with various MSSP's in the past, but Falcon Complete is one I would definitely not lose any sleep at night knowing we're in good hands.

Verified User
Manager in Information Technology
Building Materials Company, 10,001+ employeesBigFix
BigFix is well suited for patch review and deployment, but there are key features that can definitely be improved. An example is that if a specific patch is deployed, but a cumulative update that contains that patch is not deployed, the system still shows the patch as outstanding or not implemented.Another area for improvement is the customization of BigFix. The tool has many uses and can be extremely helpful, but the amount of knowledge required to customize the solution is significant and customized scripts or "fixlets" need to be created. If common things could be pre-packaged and provided to the customer community, it would allow for an easier deployment and use of the tool.
VP - Head of Infrastructure
Sumitomo Mitsui Trust Bank (U.S.A.) Ltd.Banking, 201-500 employees
Pros
CrowdStrike Falcon
- Endpoint Isolation - instead of hoping an adversary was blocked in time. CrowdStrike locks down the endpoint beyond using the Windows Firewall. Allowing a whitelist of IPs brings additional management of that endpoint to another level that most other tools don't have.
- Rich Data Recording - CrowdStrike is best described as a giant tape recorder in the sky. When it lands on the box, it truly provides insight into the those that other tools could only dream of.
- Extensive APIs - CrowdStrike understands that they are not your only security vendor, so they have API usage for everything in their platform to automate and integrate to your heart's desire.
- Cloud Visibility - CrowdStrike's cloud monitoring capabilities are agnostic of cloud platform. No longer does one need to worry about putting all their eggs in one basket because the endpoint tool prefers one platform over another.
Principal Incident Responder (Sr.)
VerizonSecurity & Investigations, 10,001+ employees
BigFix
- It is easy to add systems into BigFix and keep good inventories.
- The inventory properties can be customized to facilitate various reporting demands.

Verified User
Manager in Information Technology
Higher Education Company, 10,001+ employeesCons
CrowdStrike Falcon
- The ability to do a system-level scan like a traditional AV is missing and isn't a feature CrowdStrike is planning on implementing. Old school IT guys are going to be curious about this.
- Host management and deletion are clunky and take 45 days for a machine to fall off your subscription license.
Information Security Analyst
Randall-ReillyMarketing and Advertising, 201-500 employees
BigFix
- Reports that it does have could be fine-tuned and provide more percentages and charts for executives.
- The ability to use agentless deployments would be nice.
System Administrator
ConcentraHospital & Health Care, 5001-10,000 employees
Pricing Details
CrowdStrike Falcon
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$6.99 per endpoint/month (for 5-250 endpoints, billed annually)
CrowdStrike Falcon Editions & Modules
Edition
Falcon Pro | $6.991 |
---|---|
Falcon Enterprise | $14.992 |
Falcon Premium | $17.992 |
- per endpoint/month (for 5-250 endpoints, billed annually)
- per endpoint/month (minimum number of endpoints applies)
Additional Pricing Details
—BigFix
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—BigFix Editions & Modules
—
Additional Pricing Details
—Support Rating
CrowdStrike Falcon
CrowdStrike Falcon 9.3
Based on 13 answers
When I receive support, it is always useful and informative. However, the support doesn't get back to me in the most timely manner. Often, by the time I hear back from support I have already resolved the issue. But for bigger issues, that need more in-depth help the support team has been incredibly valuable.

Verified User
Analyst in Information Technology
Telecommunications Company, 1001-5000 employeesBigFix
BigFix 6.0
Based on 5 answers
While some support calls are quickly responded to, many times our engineers have been pointed to collaborative web sites such as Bigfix.me for solutions or the option of engaging professional services has been proposed. While this may seem like a good way to drive business, it is not seen as efficient a support process as could be provided to the customer base.
VP - Head of Infrastructure
Sumitomo Mitsui Trust Bank (U.S.A.) Ltd.Banking, 201-500 employees
Alternatives Considered
CrowdStrike Falcon
Crowdstrike Falcon Endpoint protection is based on AIML enhanced technology,l. It's cloud-based so users don't need to connect to their office network to get their policy synchronization done from Server to endpoints agents. Also, the Crowdstrike Falcon agent size is small and it consumes fewer resources of the machine.

Verified User
Consultant in Information Technology
Information Technology & Services Company, 51-200 employeesBigFix
We used Spiceworks in small scales. BigFix is more enterprise-ready and able to support a large environment like ours. It also offers functions that are not available in Spiceworks.



Verified User
Manager in Information Technology
Higher Education Company, 10,001+ employeesReturn on Investment
CrowdStrike Falcon
- CrowdStrike has cut our security costs.
- Has given us more insight into our end points.
- It has helped with our older PC's CPU usage.
- Cut our cost and time from managing multiple platforms down to managing one platform with better insight than what we had with multiple security platforms.

Verified User
C-Level Executive in Information Technology
Security & Investigations Company, 1-10 employeesBigFix
- When there is a need to patch a Windows System it has worked

Verified User
Employee in Information Technology
Government Relations Company, 201-500 employees