Likelihood to Recommend
Anyone who is looking for a leader in endpoint protection should consider CrowdStrike Falcon for sure, regardless of specific use cases. Anybody who is operating on a very lean security team that doesn't have the capability to provide 24x7x365 coverage should absolutely consider Falcon Complete. I've worked with various MSSP's in the past, but Falcon Complete is one I would definitely not lose any sleep at night knowing we're in good hands.
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Malwarebytes is definitely one of the top contenders in its field. As with any corporate software, there are headaches all along the way -- from implementation to daily use and support. And cost is also a factor. Although not inexpensive, Malwarebytes is comparable to its close competitors. Overall, the quality of the product shines through, and it does what it's intended to do...protect!
Read full review Pros Endpoint Isolation - instead of hoping an adversary was blocked in time. CrowdStrike locks down the endpoint beyond using the Windows Firewall. Allowing a whitelist of IPs brings additional management of that endpoint to another level that most other tools don't have. Rich Data Recording - CrowdStrike is best described as a giant tape recorder in the sky. When it lands on the box, it truly provides insight into the those that other tools could only dream of. Extensive APIs - CrowdStrike understands that they are not your only security vendor, so they have API usage for everything in their platform to automate and integrate to your heart's desire. Cloud Visibility - CrowdStrike's cloud monitoring capabilities are agnostic of cloud platform. No longer does one need to worry about putting all their eggs in one basket because the endpoint tool prefers one platform over another. Read full review Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more. Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website) Read full review Cons The ability to do a system-level scan like a traditional AV is missing and isn't a feature CrowdStrike is planning on implementing. Old school IT guys are going to be curious about this. Host management and deletion are clunky and take 45 days for a machine to fall off your subscription license. Read full review One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly. There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future. Read full review Likelihood to Renew
The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
Read full review Usability
When you have a product that does the job that it describes or advertises, you have to love it. While the malware posture is always changing, we depend on products that we pay for year after year to protect us from threats, both known and unknown. I give this rating because Malwarebytes just works and you don't have to worry whether it is going to beat up other programs on your systems.
Read full review Support Rating
When I receive support, it is always useful and informative. However, the support doesn't get back to me in the most timely manner. Often, by the time I hear back from support I have already resolved the issue. But for bigger issues, that need more in-depth help the support team has been incredibly valuable.
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I honestly haven't needed support for Malwarebytes because I haven't had any problems with it, whatsoever. I am giving it a 9 rating because I haven't actually had an encounter or experience with customer service or support, so it's hard to rate the actual support team since I've never had the privilege of coming into contact with them.
Read full review Alternatives Considered
Crowdstrike Falcon Endpoint protection is based on AIML enhanced technology,l. It's cloud-based so users don't need to connect to their office network to get their policy synchronization done from Server to endpoints agents. Also, the Crowdstrike Falcon agent size is small and it consumes fewer resources of the machine.
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Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
Read full review Return on Investment CrowdStrike has cut our security costs. Has given us more insight into our end points. It has helped with our older PC's CPU usage. Cut our cost and time from managing multiple platforms down to managing one platform with better insight than what we had with multiple security platforms. Read full review All of our donor and clients' information is now online and we can now show that we are really trying to keep their information safe. We are now more comfortable entering donations through our website. Donors are now comfortable entering their charge card information on our website. Read full review