Customer Thermometer vs. SurveyMonkey
Customer Thermometer vs. SurveyMonkey
Product | Rating | Most Used By | Product Summary | Starting Price |
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Customer Thermometer | N/A | Customer Thermometer is a customer satisfaction survey customers can answer from their inbox, boasting leading response rates, from the company of the same name in Brighton. | $29 per month | |
SurveyMonkey | N/A | SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing. | $27 Per User Per Month (billed annually) |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Customer Thermometer | SurveyMonkey | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Survey Format & Appearance |
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Survey Content |
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Survey Logic |
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Survey Reporting & Analytics |
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Survey Administration & Security |
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Survey Distribution |
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Customer Thermometer | SurveyMonkey | |
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Small Businesses | Square 9 Softworks Score 9.7 out of 10 | Square 9 Softworks Score 9.7 out of 10 |
Medium-sized Companies | Square 9 Softworks Score 9.7 out of 10 | Square 9 Softworks Score 9.7 out of 10 |
Enterprises | Medallia Score 9.1 out of 10 | Predictive Index Behavioral Assessment Score 9.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Customer Thermometer | SurveyMonkey | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (103 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (26 ratings) |
Usability | - (0 ratings) | 8.9 (38 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 6.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.9 (35 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (2 ratings) |
Customer Thermometer | SurveyMonkey | |
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Likelihood to Recommend | Customer Thermometer No answers on this topic | Momentive (SurveyMonkey, Inc) |
Pros | Customer Thermometer No answers on this topic | Momentive (SurveyMonkey, Inc) |
Cons | Customer Thermometer No answers on this topic | Momentive (SurveyMonkey, Inc) |
Likelihood to Renew | Customer Thermometer No answers on this topic | Momentive (SurveyMonkey, Inc) |
Usability | Customer Thermometer No answers on this topic | Momentive (SurveyMonkey, Inc) |
Performance | Customer Thermometer No answers on this topic | Momentive (SurveyMonkey, Inc) |
Support Rating | Customer Thermometer No answers on this topic | Momentive (SurveyMonkey, Inc) |
Implementation Rating | Customer Thermometer No answers on this topic | Momentive (SurveyMonkey, Inc) |
Alternatives Considered | Customer Thermometer No answers on this topic | Momentive (SurveyMonkey, Inc) |
Return on Investment | Customer Thermometer No answers on this topic | Momentive (SurveyMonkey, Inc) |
ScreenShots |