Top Rated
59 Ratings
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Score 8.7 out of 100
75 Ratings
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Score 8.2 out of 100

Attribute Ratings

  • Cvent Event Diagramming is rated higher in 1 area: Likelihood to Recommend
  • Splash Event Marketing Platform is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.1

Cvent Event Diagramming

91%
48 Ratings
9.0

Splash Event Marketing Platform

90%
48 Ratings

Support Rating

8.3

Cvent Event Diagramming

83%
48 Ratings
8.9

Splash Event Marketing Platform

89%
5 Ratings

Likelihood to Recommend

Cvent

This tool is bested used in planning out more intense set-up for events, or where you want to share with Vendors and Hotel Contacts where you would like certain items set-up in the room. I had previously used Meeting Matrix, and I appreciate the Collaboration access I can grant to vendors and contacts so they can help design the set-up based on them being the experts and knowing the space better
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Splash

Compared to platforms like Eventbrite, I have a hard time recommending Splash to anyone and think if we weren't forced into using it because of our involvement with Hubspot User Groups, we would not be using it. I think if the usability and other bugs could be improved along with support, then Splash could be great for small to mid-sized businesses that occasionally run events that they need 1) hosted all in one place and 2) consistent, custom branding. Or if you're running small events where you simply need a custom designed sign-up page, a reminder email and a check-in app, Splash could work for you. While they're not transparent about their business pricing, I'd have to see that before deciding whether it is truly worth it for this purpose.
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Pros

Cvent

  • User-friendly. It's easy for us to train other team members/staff/volunteers to use the front-end system for registration and event check-in.
  • Social Tables is great for creating custom room layouts and diagrams.
  • Social tables is customizable. We're able to capture specific information for attendees, and can "tag" them when additional info is needed.
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Splash

  • Branded Templates: With the Pro account, Splash takes your brand guidelines, fonts, logos, colors and creates customized event templates for your most frequent types of events making it easy to create new events that align with the experience of your brand.
  • Customer Service: Any time I have a problem, my Account Manager (Matt!) always has a solution. Whether it be a glitch in the page, an integration problem, or suggesting new ways to use the system. I'm never left stranded, which when you work in eight time zones, matters.
  • Ease of Backend Use: I've used other start-up event management softwares which are painful to use on the back end, buggy, and not intuitive for a non-coder. Splash is extremely easy to use and customize, which makes working with the system enjoyable.
  • Low Ticketing Fees: One of the main reasons we decided to upgrade to the Pro account is because we were hosting more ticketed events. As a non-profit, ticketing fees make a difference to our donations. Not only did Splash provide the other benefits mentioned above, they were the most competitive on credit card fees and integrated into our donation software system.
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Cons

Cvent

  • A development that would be useful would be the ability to reorder the diagrams to a custom order in one event so that when exported as one document, they are in an order that can be customized to flow well for the meeting planner.
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Splash

  • When designing a landing page for an event, the functionality of the layout page is quite finicky. I would love to see the ability to add features to certain text boxes become more fluid.
  • The formatting across the layout page is not always consistent, specifically text sizing.
  • I had an issue with an account, and the support team took an extremely long time (2+ months) to produce a remedy for the issue I was experiencing.
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Pricing Details

Cvent Event Diagramming

Starting Price

Editions & Modules

Cvent Event Diagramming editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Splash Event Marketing Platform

    Starting Price

    $0

    Editions & Modules

    Splash Event Marketing Platform editions and modules pricing
    EditionModules
    Free: For Personal Use and Occasional Small Business Events$0.001
    Basic: For Individuals and Small Teams$12,500.002
    Pro: For More Design and Access Control$19,500.003
    Enterprise: For Solutions and Workflows at ScaleLet's Talk4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    To understand more about what features are included in each Splash plan, head over to our website for a full breakdown.

    Support Rating

    Cvent

    The support was exceptional, and they remained an arm's reach away for when we ran into any questions after we began using the tool. Overall, we experienced phenomenal customer service. We also had more than one web-based call where their team would walk us through examples and answer any questions we had.
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    Splash

    We love working with our account manager and priority support to answer questions efficiently and speedily. Our account manager works with us on larger and bigger picture initiatives for our instance, where the priority support is always there when you're stuck with a feature or setup, it's been great to share this resource with our global network of hosts internal and external to the company.
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    Alternatives Considered

    Cvent

    I believe my organization has evaluated Eventbrite in the past. I'm not too familiar with Eventbrite and if it is similar to Cvent Event Diagramming. Overall, Cvent Event Diagramming seems rather advanced and a unique type of software. We have had such a great experience with Cvent that we do not plan on switching anyways
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    Splash

    [We selected Splash based on] Looks and functionality. It's the best of both worlds. Every other tool we found was good at one but not the other. I hope Splash stays on the path it's on as it really makes all the right improvements to be such a powerhouse tool.
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    Return on Investment

    Cvent

    • This program allows us to be nimble in our communication with our vendors and clients.
    • This program has empowered my new staff members to solve problems discreetly and on their own, prior to bringing them to my attention. It is a key tool to our success.
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    Splash

    • It helps me manage a number of events that I would not otherwise be able to make invitations for, manage rsvps, and do check ins. We used a more expensive product previously but it had fewer features so this is definitely an upgrade.
    • Using Splash saves me time from needing to follow up with guests. I also love the "send later" feature for email.
    • The support staff make this product super valuable as I am able to accomplish more with their help.
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    Screenshots

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