SplashThat For The Win!
September 20, 2018

SplashThat For The Win!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Splash Event Marketing Platform

The Splash Event Marketing Platform has been so helpful for the Lyft marketing team. It has helped us to create, promote, and manage countless events for our Driver and Passenger Communities. The event forum has assisted our team in running effortlessly smooth events, and we just love the RSVP/check-in feature.
  • RSVPs are easily exported to share information with the team.
  • High-quality selection of stock photos makes it easy to create eye-catching landing pages.
  • Check-in feature helps us track the percentage of drivers attending our events.
  • When designing a landing page for an event, the functionality of the layout page is quite finicky. I would love to see the ability to add features to certain text boxes become more fluid.
  • The formatting across the layout page is not always consistent, specifically text sizing.
  • I had an issue with an account, and the support team took an extremely long time (2+ months) to produce a remedy for the issue I was experiencing.
  • The option for two-way communication from the invitations is a great way for us to receive feedback on our events and learn where we can improve.
SplashThat is something that Lyft uses exclusively across all markets. We do not have another comparable product. The reason behind this is to create and maintain brand consistency for all of our markets and Driver Communities.
It is perfect for small businesses to provide information on their location, services, etc. I like using it for creating events and raising awareness among our Driver Community. My team and I have solely used it for creating events. However, I do not believe that it would be good for anyone trying to achieve an interactive website. Somewhere else that it could improve is the formatting across different devices (tablets, phones, and computers).