CyberArk Privileged Access Management vs. TeamViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CyberArk Privileged Access Management
Score 9.2 out of 10
N/A
CyberArk is a privileged account and access security suite issued by the company of the same name in Massachusetts . The Core Privileged Access Security Solution unifies Enterprise Password Vault, Privileged Session Manager and Privileged Threat Analytics to protect an organization’s most critical assets.N/A
TeamViewer
Score 8.5 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$299
per year
Pricing
CyberArk Privileged Access ManagementTeamViewer
Editions & Modules
No answers on this topic
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Offerings
Pricing Offerings
CyberArk Privileged Access ManagementTeamViewer
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsCyberArk offers a variety of Identity Security packages for different user types within an organization.
More Pricing Information
Community Pulse
CyberArk Privileged Access ManagementTeamViewer
Features
CyberArk Privileged Access ManagementTeamViewer
Security
Comparison of Security features of Product A and Product B
CyberArk Privileged Access Management
-
Ratings
TeamViewer
8.3
34 Ratings
1% below category average
Role-based user permissions00 Ratings8.334 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
CyberArk Privileged Access Management
-
Ratings
TeamViewer
8.4
518 Ratings
1% above category average
File transfer00 Ratings8.7486 Ratings
Instant message00 Ratings8.5448 Ratings
Access to sleeping/powered-off computers00 Ratings7.5341 Ratings
Session record00 Ratings8.2349 Ratings
Annotations00 Ratings7.5116 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
CyberArk Privileged Access Management
-
Ratings
TeamViewer
8.0
24 Ratings
2% above category average
Third-party software integrations00 Ratings8.024 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
CyberArk Privileged Access Management
-
Ratings
TeamViewer
8.3
42 Ratings
6% above category average
Attended device access00 Ratings9.341 Ratings
Unattended device access00 Ratings8.340 Ratings
Mobile device access00 Ratings7.536 Ratings
Virtual device access00 Ratings8.337 Ratings
Multiple-display support00 Ratings8.137 Ratings
Multiple concurrent sessions00 Ratings8.435 Ratings
Best Alternatives
CyberArk Privileged Access ManagementTeamViewer
Small Businesses

No answers on this topic

Getscreen.me
Getscreen.me
Score 9.6 out of 10
Medium-sized Companies
ManageEngine ADManager Plus
ManageEngine ADManager Plus
Score 9.3 out of 10
Action1
Action1
Score 9.5 out of 10
Enterprises
ManageEngine ADManager Plus
ManageEngine ADManager Plus
Score 9.3 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CyberArk Privileged Access ManagementTeamViewer
Likelihood to Recommend
8.0
(9 ratings)
8.7
(557 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(64 ratings)
Usability
-
(0 ratings)
9.1
(57 ratings)
Availability
-
(0 ratings)
9.1
(5 ratings)
Performance
-
(0 ratings)
9.1
(5 ratings)
Support Rating
7.2
(4 ratings)
9.7
(50 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
9.1
(4 ratings)
Implementation Rating
-
(0 ratings)
8.9
(119 ratings)
Configurability
-
(0 ratings)
9.1
(4 ratings)
Ease of integration
-
(0 ratings)
9.1
(5 ratings)
Product Scalability
-
(0 ratings)
9.1
(5 ratings)
Vendor post-sale
-
(0 ratings)
8.5
(5 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(5 ratings)
User Testimonials
CyberArk Privileged Access ManagementTeamViewer
Likelihood to Recommend
Cyberark
The system is great for enterprise or larger IT departments or teams where temporary or full access may be given using privileged IDs. Requirements for needing local admin access is also eliminated which can help with specific Windows workstation related tasks. It can be very useful when working with remote teams or contractors who may need temporary access to a system when required.
Read full review
TeamViewer
TeamViewer is really good at handling controlled, vigilant access to systems with an external service provider. It has strong capabilities for file transfer and logging. With that said, TeamViewer could benefit from account-based access as well, or, say, granular access control for each user group, so that no employee can activate TeamViewer from an outside network.
Read full review
Pros
Cyberark
  • Automatically discover new servers on the network and take control of the local admin password by vaulting it and ensuring nobody knows the password. A different password on every server.
  • Automatically roll the password in a configurable manner - after each use, after a certain period of time, etc.
  • Track and govern sensitive account usage by ensuring only properly authorized users can access the vault and obtain the credentials and then monitor usage.
Read full review
TeamViewer
  • Quick support is an nice feature to make it easy for the end user to download and use
  • Easy to connect using numbers
  • The connection is always good when connected to an end user
  • The tool is easy to use, the buttons are easy to understand what the use for it is
Read full review
Cons
Cyberark
  • GUI - right now everything is on one page/dashboard. Some level of folder/Safe type view would be great
  • More options when storing passwords - especially for network based passwords
  • Better integrations with vendors like Cisco so that admins dont need to really get the password from the vault (think Last Pass type add on)
Read full review
TeamViewer
  • The update Cycle of the Desktop app is sometimes unstable. We downloaded the latest TeamViewer Desktop App from the official site, and it immediately asks us to update.
  • Pricing tier for small teams can be improved.
  • Live subtitles for audio from remote device can be implemented.
Read full review
Likelihood to Renew
Cyberark
No answers on this topic
TeamViewer
We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
Read full review
Usability
Cyberark
It’s very usable once the complexity of deployment has completed. It is a useful tool that is easy to learn and the user interface is laid out well. It works with SSO for our organization which makes secure login very fast as well. It works well across our need of on premises systems and cloud very quickly.
Read full review
TeamViewer
TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
Read full review
Reliability and Availability
Cyberark
No answers on this topic
TeamViewer
Always available if setup correctly.
Read full review
Performance
Cyberark
No answers on this topic
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
Support Rating
Cyberark
I've been an engineer and architect in the Identity space for many years and CyberArk is the #1 tool I've found to help me secure accounts and credentials. I've architected CyberArk and built the implementation from the ground up twice in previous roles and found it here upon my arrival at my current job. I wouldn't want to have to live without it as it helps me sleep at night
Read full review
TeamViewer
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
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In-Person Training
Cyberark
No answers on this topic
TeamViewer
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
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Online Training
Cyberark
No answers on this topic
TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
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Implementation Rating
Cyberark
No answers on this topic
TeamViewer
TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
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Alternatives Considered
Cyberark
These other vendors have most of the safe features, but there were some things that I think CyberArk performed better while evaluating the other solutions. AWS secret manager was not available in one of the products and this was definitely needed in my environment. Also, bulk loading of accounts had a lot more flexibility in CyberArk than the other solutions. They offer both API and GUI options where the other vendors may not offer both.
Read full review
TeamViewer
In my position, I have also used AnyDesk because we frequently utilize various software for different tasks. However, we opted for TeamViewer because our team members are not technically inclined. They are experts in other areas. TeamViewer was the ideal choice for us since we needed a software program that even non-techies could use.
Read full review
Scalability
Cyberark
No answers on this topic
TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
Read full review
Return on Investment
Cyberark
  • Decreased the probability of an external cyber attack to privileged accounts..
  • Management can control privileged account life cycle management more effectively
  • Recording privileged sessions allows our organization to play back exactly the point of a breach or malicious behavior
  • Automated system to manage and verify passwords, as privileged accounts are constantly created and deleted
  • Automatic PWD change functionality will substantially decrease probability of PWD theft or misuse.
Read full review
TeamViewer
  • We have had a very positive experience using TeamViewer. Due to its reliability and user-accessible interface, it has become an intrinsic part of all our remote debugging sessions.
  • The ability to quickly assert a connection and take over a colleague’s machine has cut substantially the time necessary to provide a resolution regarding intricate problems.
  • These features have also been helpful for code reviews and for those instances when two developers are working on the same piece of code, pair programming or, in general, collaborative development.
Read full review
ScreenShots

CyberArk Privileged Access Management Screenshots

Screenshot of ISPSSScreenshot of Privilege CloudScreenshot of Identity Security IntelligenceScreenshot of Identity Security Intelligence

TeamViewer Screenshots

Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.