What users are saying about
9 Ratings
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354 Ratings
9 Ratings
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Score 7.8 out of 100

iCIMS

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354 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

Likelihood to Recommend

Darwinbox

I would recommend Darwinbox to anyone who is looking for a modern Human Resource Management System (HRMS) for a small to medium size organization, it is power-packed with quite a lot of feature sets that'll help to eradicate and bring down the spending and efforts of managing multiple platforms. But Darwinbox is not that suitable for a larger organization with more than 500 people since there are several other enterprise-grade HRMS solutions that are more robust, scalable and well architected for the larger organization.
Himanshu Shah | TrustRadius Reviewer

iCIMS

Integrates well with other HR systems like Oracle, SAP, and Workday. The profile creation process is very generic meaning it doesn't work well with all systems. It would be nice if they had a custom setting depending on the target HR system and the ability to save partial data entered and provision to complete at a later time. Follow up emails on workflows. Customer support is great.
Naveen Gagadam | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Darwinbox
6.9
iCIMS
Employee demographic data
Darwinbox
4.6
iCIMS
Employment history
Darwinbox
6.1
iCIMS
Job profiles and administration
Darwinbox
7.0
iCIMS
Workflow for transfers, promotions, pay raises, etc.
Darwinbox
6.1
iCIMS
Organizational charting
Darwinbox
9.0
iCIMS
Organization and location management
Darwinbox
8.5
iCIMS

Payroll Management

Darwinbox
7.0
iCIMS
Pay calculation
Darwinbox
6.1
iCIMS
Support for external payroll vendors
Darwinbox
6.6
iCIMS
Off-cycle/On-Demand payment
Darwinbox
7.1
iCIMS
Benefit plan administration
Darwinbox
6.1
iCIMS
Salary revision and increment management
Darwinbox
8.0
iCIMS
Reimbursement management
Darwinbox
8.5
iCIMS

Leave and Attendance Management

Darwinbox
8.3
iCIMS
Approval workflow
Darwinbox
8.0
iCIMS
Balance details
Darwinbox
9.0
iCIMS
Annual carry-forward and encashment
Darwinbox
8.0
iCIMS

Employee Self Service

Darwinbox
7.9
iCIMS
View and generate pay and benefit information
Darwinbox
8.0
iCIMS
Update personal information
Darwinbox
9.0
iCIMS
View company policy documentation
Darwinbox
8.5
iCIMS
Employee recognition
Darwinbox
6.6
iCIMS
View job history
Darwinbox
7.5
iCIMS

Asset Management

Darwinbox
6.6
iCIMS
Tracking of all physical assets
Darwinbox
6.6
iCIMS

HR Reporting

Darwinbox
9.0
iCIMS
Report builder
Darwinbox
9.0
iCIMS
Pre-built reports
Darwinbox
9.0
iCIMS
Ability to combine HR data with external data
Darwinbox
9.0
iCIMS

Onboarding

Darwinbox
8.0
iCIMS
New hire portal
Darwinbox
10.0
iCIMS
Manager tracking tools
Darwinbox
6.0
iCIMS

Performance and Goals

Darwinbox
8.5
iCIMS
Corporate goal setting
Darwinbox
9.0
iCIMS
Individual goal setting
Darwinbox
9.0
iCIMS
Line-of sight-visibility
Darwinbox
8.0
iCIMS
Performance tracking
Darwinbox
8.0
iCIMS

Performance Management

Darwinbox
7.4
iCIMS
Performance plans
Darwinbox
8.0
iCIMS
Performance improvement plans
Darwinbox
7.0
iCIMS
Review status tracking
Darwinbox
7.0
iCIMS
Review reminders
Darwinbox
7.0
iCIMS
Multiple review frequency
Darwinbox
8.0
iCIMS

Succession Planning

Darwinbox
8.3
iCIMS
Create succession plans/pools
Darwinbox
8.0
iCIMS
Candidate ranking
Darwinbox
8.0
iCIMS
Candidate search
Darwinbox
8.0
iCIMS
Candidate development
Darwinbox
9.0
iCIMS

Recruiting / ATS

Darwinbox
8.7
iCIMS
7.7
Job Requisition Management
Darwinbox
9.0
iCIMS
8.4
Company Website Posting
Darwinbox
8.0
iCIMS
8.2
Publish to Social Media
Darwinbox
10.0
iCIMS
7.7
Job Search Site Posting
Darwinbox
8.0
iCIMS
7.9
Duplicate Candidate Prevention
Darwinbox
8.0
iCIMS
6.9
Applicant Tracking
Darwinbox
9.0
iCIMS
8.4
Notifications and Alerts
Darwinbox
9.0
iCIMS
7.5
Customized Application Form
Darwinbox
iCIMS
7.1
Resume Management
Darwinbox
iCIMS
7.6
Candidate Search
Darwinbox
iCIMS
7.7
Collaboration
Darwinbox
iCIMS
7.9
Task Creation and Delegation
Darwinbox
iCIMS
7.0
Email Templates
Darwinbox
iCIMS
7.6
User Permissions
Darwinbox
iCIMS
7.7
Reporting
Darwinbox
iCIMS
7.8

Pros

Darwinbox

  • Easy to use and navigate.
  • Simple and intuitive interface.
  • Covers all HR needs in one software.
Anonymous | TrustRadius Reviewer

iCIMS

  • The opt-out message after the 1st text helps weed out the people who are not interested.
  • Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
  • Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.
Robert Lawless | TrustRadius Reviewer

Cons

Darwinbox

  • The user interface and navigation seems a little outdated - it has got tones of features and capabilities but that is let down by the poor UX
  • Migration from the legacy HRMS takes a bit of time and effort, not a super smooth transition given that Darwinbox has limited types/methods available for importing the data from other HRMS while migrating
  • Poor Customer support - Logging in the ticket is easy but getting it done within the SLA is a dream for their team and us as well. The support team is not that responsive and communicative.
Himanshu Shah | TrustRadius Reviewer

iCIMS

  • The price was a little high for my small organization - not a budget ATS
  • With all the custom fields, sometimes it can be hard to navigate everything to find the right report
  • I've heard some candidates have trouble on their end
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Darwinbox

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 8.9
Based on 31 answers
I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
Anonymous | TrustRadius Reviewer

Usability

Darwinbox

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 8.9
Based on 68 answers
We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.
Misty Granholm | TrustRadius Reviewer

Reliability and Availability

Darwinbox

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 9.1
Based on 10 answers
There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
Marc LeVine | TrustRadius Reviewer

Performance

Darwinbox

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 8.2
Based on 6 answers
We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
Marc LeVine | TrustRadius Reviewer

Support Rating

Darwinbox

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 7.7
Based on 117 answers
Before pandemic and iCIMS Talent Cloud acquisitions I would give 10 without a doubt. Unfortunately, I see a strong decrease in the support model, which seems to be mainly connected with the fact that acquired companies/tools/features need to be integrated with the platform, and knowledge of newly provided services and tools were not yet incorporated fully into the support.
Anonymous | TrustRadius Reviewer

Online Training

Darwinbox

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 7.9
Based on 3 answers
I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
Anonymous | TrustRadius Reviewer

Implementation Rating

Darwinbox

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 6.4
Based on 8 answers
I wasn't involved with the implementation. It was before my time
Anonymous | TrustRadius Reviewer

Alternatives Considered

Darwinbox

No answers on this topic

iCIMS

We previously used monster/HR Smart as our talent solution. They did not enable us to brand different divisions within the same platform, so we had to purchase separate ATS systems for each division. This was less than ideal and prompted us to look for another provider. Jobvite—we met with several providers and narrowed down our choices to Jobvite or iCIMS. Both offered similar functionality, but, in the end, we decided to go with iCIMS.
Anonymous | TrustRadius Reviewer

Scalability

Darwinbox

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 7.8
Based on 2 answers
iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
Marc LeVine | TrustRadius Reviewer

Return on Investment

Darwinbox

  • The ability to view the organization structure and functional structure for the entire company.
  • One-stop solution for talent acquisition, payroll, leaves, reimbursements, attendance (time-sheet), holidays, etc. So I don't have to open a lot of different apps.
Anonymous | TrustRadius Reviewer

iCIMS

  • We implemented iCIMS Talent Cloud right before the pandemic. The pandemic created the most difficult recruitment environment ever. I cannot say that iCIMS Talent Cloud has helped us realize any advantageous success in this battle we are fighting. It gets the job done, but we have realized anything like filling jobs faster or having resources within iCIMS Talent Cloud to allow us to attract candidates differently. Status quo, I guess.
Jenna Fletcher | TrustRadius Reviewer

Screenshots

Pricing Details

Darwinbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

iCIMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

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