TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Darwinbox

    Score8.7 out of 10
    N/ADarwinbox headquartered in Hyderabad offers an end-to-end HRMS software provide core HR functionality (e.g. employee data management), support for recruitment and onboarding, payroll management, time & attendance tracking, as well as comprehensive talent management and employee engagement features.N/A

    OpenAir PSA

    Score5.5 out of 10
    N/ANetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.N/A
    Pricing
    DarwinboxOpenAir PSA
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DarwinboxOpenAir PSA
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DarwinboxOpenAir PSA
    Considered Both Products
    Darwinbox
    No answer on this topic
    NetSuite
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    DarwinboxOpenAir PSA
    Human Resource Management
    Comparison of Human Resource Management features of Darwinbox and OpenAir PSA
    Feature
    Darwinbox
    9.4
    5 Ratings
    14% above category average
    OpenAir PSA
    -
    Ratings
    Employee demographic data9.15 Ratings00 Ratings
    Employment history9.14 Ratings00 Ratings
    Job profiles and administration10.05 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.9.55 Ratings00 Ratings
    Organizational charting9.94 Ratings00 Ratings
    Organization and location management9.04 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Darwinbox and OpenAir PSA
    Feature
    Darwinbox
    9.3
    5 Ratings
    13% above category average
    OpenAir PSA
    -
    Ratings
    Pay calculation9.95 Ratings00 Ratings
    Support for external payroll vendors9.03 Ratings00 Ratings
    Off-cycle/On-Demand payment9.03 Ratings00 Ratings
    Benefit plan administration8.92 Ratings00 Ratings
    Salary revision and increment management9.95 Ratings00 Ratings
    Reimbursement management9.04 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Darwinbox and OpenAir PSA
    Feature
    Darwinbox
    9.3
    5 Ratings
    12% above category average
    OpenAir PSA
    -
    Ratings
    Approval workflow9.05 Ratings00 Ratings
    Balance details9.94 Ratings00 Ratings
    Annual carry-forward and encashment9.05 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Darwinbox and OpenAir PSA
    Feature
    Darwinbox
    8.8
    5 Ratings
    6% above category average
    OpenAir PSA
    -
    Ratings
    View and generate pay and benefit information9.94 Ratings00 Ratings
    Update personal information8.55 Ratings00 Ratings
    View company policy documentation9.15 Ratings00 Ratings
    Employee recognition10.03 Ratings00 Ratings
    View job history6.54 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of Darwinbox and OpenAir PSA
    Feature
    Darwinbox
    9.9
    4 Ratings
    21% above category average
    OpenAir PSA
    -
    Ratings
    Tracking of all physical assets9.94 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of Darwinbox and OpenAir PSA
    Feature
    Darwinbox
    7.9
    3 Ratings
    4% above category average
    OpenAir PSA
    -
    Ratings
    Report builder7.43 Ratings00 Ratings
    Pre-built reports6.33 Ratings00 Ratings
    Ability to combine HR data with external data10.02 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of Darwinbox and OpenAir PSA
    Feature
    Darwinbox
    9.1
    3 Ratings
    12% above category average
    OpenAir PSA
    -
    Ratings
    New hire portal9.13 Ratings00 Ratings
    Manager tracking tools9.13 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Darwinbox and OpenAir PSA
    Feature
    Darwinbox
    8.9
    4 Ratings
    9% above category average
    OpenAir PSA
    -
    Ratings
    Corporate goal setting10.03 Ratings00 Ratings
    Individual goal setting10.04 Ratings00 Ratings
    Line-of sight-visibility7.33 Ratings00 Ratings
    Performance tracking8.14 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of Darwinbox and OpenAir PSA
    Feature
    Darwinbox
    9.3
    4 Ratings
    15% above category average
    OpenAir PSA
    -
    Ratings
    Performance plans10.04 Ratings00 Ratings
    Performance improvement plans10.03 Ratings00 Ratings
    Review status tracking10.03 Ratings00 Ratings
    Review reminders6.53 Ratings00 Ratings
    Multiple review frequency10.03 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of Darwinbox and OpenAir PSA
    Feature
    Darwinbox
    9.8
    2 Ratings
    22% above category average
    OpenAir PSA
    -
    Ratings
    Create succession plans/pools10.02 Ratings00 Ratings
    Candidate ranking10.02 Ratings00 Ratings
    Candidate search10.02 Ratings00 Ratings
    Candidate development9.02 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Darwinbox and OpenAir PSA
    Feature
    Darwinbox
    9.3
    3 Ratings
    16% above category average
    OpenAir PSA
    -
    Ratings
    Job Requisition Management9.13 Ratings00 Ratings
    Company Website Posting9.13 Ratings00 Ratings
    Publish to Social Media9.13 Ratings00 Ratings
    Job Search Site Posting9.02 Ratings00 Ratings
    Duplicate Candidate Prevention9.02 Ratings00 Ratings
    Applicant Tracking10.03 Ratings00 Ratings
    Notifications and Alerts10.03 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Darwinbox and OpenAir PSA
    Feature
    Darwinbox
    -
    Ratings
    OpenAir PSA
    7.3
    15 Ratings
    5% below category average
    Task Management00 Ratings8.015 Ratings
    Resource Management00 Ratings7.515 Ratings
    Gantt Charts00 Ratings8.09 Ratings
    Scheduling00 Ratings6.012 Ratings
    Workflow Automation00 Ratings6.09 Ratings
    Team Collaboration00 Ratings8.012 Ratings
    Support for Agile Methodology00 Ratings6.07 Ratings
    Support for Waterfall Methodology00 Ratings7.08 Ratings
    Document Management00 Ratings8.56 Ratings
    Email integration00 Ratings7.09 Ratings
    Mobile Access00 Ratings7.512 Ratings
    Timesheet Tracking00 Ratings7.014 Ratings
    Change request and Case Management00 Ratings8.010 Ratings
    Budget and Expense Management00 Ratings7.514 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Darwinbox and OpenAir PSA
    Feature
    Darwinbox
    -
    Ratings
    OpenAir PSA
    8.6
    10 Ratings
    11% above category average
    Quotes/estimates00 Ratings8.05 Ratings
    Invoicing00 Ratings9.07 Ratings
    Project & financial reporting00 Ratings8.59 Ratings
    Integration with accounting software00 Ratings9.07 Ratings
    Best Alternatives
    DarwinboxOpenAir PSA
    Small Businesses
    UZIO
    Score9.4 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DarwinboxOpenAir PSA
    Likelihood to Recommend
    8.5
    (5 ratings)
    8.5
    (20 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (7 ratings)
    Usability
    8.0
    (2 ratings)
    9.4
    (4 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    5.5
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    DarwinboxOpenAir PSA
    Likelihood to Recommend
    Darwinbox
    Darwinbox provides multiple functions and features related to Human resources and I Like the best where it maintains Attendance records and employees smartly. Darwinbox helps us to brings all the organization level activity on one platform which helps the management to take the crucial decisions. Sometimes it hangs and does not function properly due to an internet connectivity issue.
    Incentivized
    Read full review
    NetSuite
    This product is well suited for an organization that is focused on client services, project delivery, time tracking, expense reporting, and revenue recognition. From a pure project management perspective, this product is not as feature rich as say Microsoft Project Server. For organizations that are looking for detailed complex project plan and resource management (along with resource leveling, etc.), this is probably not the best suited product
    Incentivized
    Read full review
    Pros
    Darwinbox
    • Maintaining Attendance from payroll with HR.
    • Employees self portal to ask for PTO or to check hours.
    • User Interface is user friendly for our employees.
    Incentivized
    Read full review
    NetSuite
    • Netsuite OpenAir PSA is highly configurable and has a large ecosystem of assets to work with.
    • Tasks are easily designed to automate processes in your business workflow.
    • OpenAir is designed in such a way that it can communicate and receive information from external systems without having to re-engineer your systems to make them work if you are following standard business practice.
    Incentivized
    Read full review
    Cons
    Darwinbox
    • The UI is very buggy at times
    • Some of the process flows need improvement such as being able to save the draft at the time of performance reviews
    • Better report generation
    Incentivized
    Read full review
    NetSuite
    • Compared to QuickArrow, setting up reports to reflect the data accurately seemed to require a bit more consultant time and collaboration. Getting the numbers correct is essential, so budget extra time for this iniative. We also learned that certain calculations can not be displayed in the executive dashboards. Ask these questions upfront to ensure your dashboards are complete for your needs (again, working backwards in the preparation stages).
    • Compared to QuickArrow, NetSuite OpenAir PSA falls short in the resource management capabilities. UI, flexibility, and scheduling options all could be improved. This is on their roadmap, timeline yet to be defined. Scheduling is vitally important to our company and this is THE area where we feel is the applications weakest. However, the application does provide everything critical to scheduling and provided the elements we needed in order to be successful. We altered our scheduling process accordingly.
    • During our System Administration 3 day online training, when a question was asked about detailed functionality, sometimes the trainer would share..."Yes, OpenAir has a configuration for that. Just inquire with your consultant and they can flip that flag in your instance." The responsibility for obtaining these special application configurations was placed on the System Admin [in training] to ask and to take notes. If your company needs the application to work a certain way, speak up and ask your OA consultant. There seems to be MANY flags that can be flipped in the background to allow for the system to meet your needs. My complaint is that these are not published, rather made available if one inquires.
    • OpenAir is able to generate invoices directly and we strongly encourage using this feature to keep everything housed under one application. However, this did not work for our organization and we leveraged a financial integration. A bit of a pioneer integrating with Softrax -- the integration works well, however is quite fragile. We do receive appropriate support when needed, but would prefer the integration to be a bit more stable. We recommend integrating with their stated supported financial systems, as staying the course will likely net a more stable integration.
    Read full review
    Likelihood to Renew
    Darwinbox
    No answers on this topic
    NetSuite
    It all depends. We are still looking at moving our consultants to Oracle PAC, in order to get our financial systems in line (we use Oracle Financials currently). We are feeling a lot of pain with integration and segmented systems.

    Ultimately,it depends on how much pain is felt there. OpenAir has given us a path to follow on from QuickArrow. I foresee either moving onto Oracle PAC by end of calendar, or staying on OpenAir.

    OpenAir to Oracle integration is not easy. From a reporting and process perspective, there’s been pain from being in different systems
    Read full review
    Usability
    Darwinbox
    It overall helps me with applying for holidays and shows how many holidays I have left, whether it's an earned leave or casual leave, and even tells what all are the upcoming holidays. It helps me to read the firm's documentation and helps in writing things for my appraisal cycle, It even tells the performance and the tasks in my queue.
    Incentivized
    Read full review
    NetSuite
    In this day and age I should not have to read a manual to understand a product. It should be intuitive to administrate and perform basic tasks. It feels like a ton of intelligence was poured into making OpenAir feature rich but no where near as much attention was given to the user experience.
    Incentivized
    Read full review
    Reliability and Availability
    Darwinbox
    No answers on this topic
    NetSuite
    The system up time was reliable and that was never anything we ever had any concerns/issues with.
    Read full review
    Performance
    Darwinbox
    No answers on this topic
    NetSuite
    The performance was acceptable. If you had a very large data set you were working with it might take a little longer, but within reason.
    Read full review
    Support Rating
    Darwinbox
    No answers on this topic
    NetSuite
    As an admin, I've had more contact with OA support than most. I've found their response to tickets typically timely and helpful, however many of the responses to tickets are "we will file an enhancement request" and then I never hear about it again. So not terrible, but not a very fulfilling experience.
    Incentivized
    Read full review
    In-Person Training
    Darwinbox
    No answers on this topic
    NetSuite
    Very knowledgeable and able to articulate how other customers configured the solution to meet their needs as well as the best practices they recommended.
    Read full review
    Online Training
    Darwinbox
    No answers on this topic
    NetSuite
    We did a 3 day online remote course back in April. NetSuite prefers training to occur before migration. We went over the functionality of tool and three months later we migrated. Personally, I didn’t find it that beneficial. Certain parts of it were beneficial as they applied to me – talked a lot about invoicing capabilities that didn’t apply to me. They also have knowledge base / e-learning assets, but I haven’t referred to them
    Read full review
    Implementation Rating
    Darwinbox
    No answers on this topic
    NetSuite
    It went fine. Everything came over the way we wanted. In addition to migrating the current projects we wanted to migrate historical data – did that seamlessly. The finished product looked pretty good – just needed to tweak – and they helped us with that
    Read full review
    Alternatives Considered
    Darwinbox
    Darwinbox helps to maintain all the things at one platform and easy to use too. It provide better usability compared with Moday.com. Darwinbox provides more functionality compared with monday.com. It is also user friendly as well. All the things we are getting one platform and on one place.
    Incentivized
    Read full review
    NetSuite
    OpenAir accurately reflects changes in real-time as well as lends itself to see where a draw is at, when payment is expected and what percentage of the contract has been billed or approved to date. This helps with project billing and tracking as well as cash flow. Quickbooks lacks the ability to show progress draws, approved changes, and pending changes on a given project where OpenAir excels.
    Incentivized
    Read full review
    Scalability
    Darwinbox
    No answers on this topic
    NetSuite
    Once the system is setup, it's easy to manage and maintain.
    Read full review
    Return on Investment
    Darwinbox
    • The ability to view the organization structure and functional structure for the entire company.
    • One-stop solution for talent acquisition, payroll, leaves, reimbursements, attendance (time-sheet), holidays, etc. So I don't have to open a lot of different apps.
    Incentivized
    Read full review
    NetSuite
    • It covers our requirements for time tracking and project/resource management better than the previous solution we used.
    • Project managers are happier having this tool for their job and also because it is running on the cloud as opposed to running on-prem.
    • It doesn't help in any way improving the "chasing" of the people that don't submit their time-sheets in time. This one stayed the same as before.
    Incentivized
    Read full review
    ScreenShots

    Darwinbox Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot