Darwinbox vs. OpenAir PSA

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Darwinbox
Score 8.1 out of 10
N/A
Darwinbox headquartered in Hyderabad offers an end-to-end HRMS software provide core HR functionality (e.g. employee data management), support for recruitment and onboarding, payroll management, time & attendance tracking, as well as comprehensive talent management and employee engagement features.N/A
OpenAir PSA
Score 6.4 out of 10
N/A
NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.N/A
Pricing
DarwinboxOpenAir PSA
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DarwinboxOpenAir PSA
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
DarwinboxOpenAir PSA
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Darwinbox
7.0
2 Ratings
11% below category average
OpenAir PSA
-
Ratings
Employee demographic data5.92 Ratings00 Ratings
Employment history6.92 Ratings00 Ratings
Job profiles and administration8.02 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.6.92 Ratings00 Ratings
Organizational charting7.02 Ratings00 Ratings
Organization and location management7.02 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Darwinbox
8.3
2 Ratings
4% above category average
OpenAir PSA
-
Ratings
Pay calculation8.92 Ratings00 Ratings
Support for external payroll vendors8.92 Ratings00 Ratings
Off-cycle/On-Demand payment8.02 Ratings00 Ratings
Benefit plan administration8.92 Ratings00 Ratings
Salary revision and increment management8.02 Ratings00 Ratings
Reimbursement management7.02 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Darwinbox
9.0
2 Ratings
11% above category average
OpenAir PSA
-
Ratings
Approval workflow9.02 Ratings00 Ratings
Balance details9.02 Ratings00 Ratings
Annual carry-forward and encashment9.02 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Darwinbox
7.2
2 Ratings
12% below category average
OpenAir PSA
-
Ratings
View and generate pay and benefit information8.02 Ratings00 Ratings
Update personal information7.02 Ratings00 Ratings
View company policy documentation7.02 Ratings00 Ratings
Employee recognition7.02 Ratings00 Ratings
View job history7.02 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Darwinbox
7.9
2 Ratings
2% above category average
OpenAir PSA
-
Ratings
Tracking of all physical assets7.92 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Darwinbox
7.7
1 Ratings
2% above category average
OpenAir PSA
-
Ratings
Report builder8.01 Ratings00 Ratings
Pre-built reports7.01 Ratings00 Ratings
Ability to combine HR data with external data8.01 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Darwinbox
8.0
1 Ratings
1% above category average
OpenAir PSA
-
Ratings
New hire portal8.01 Ratings00 Ratings
Manager tracking tools8.01 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Darwinbox
7.8
1 Ratings
4% below category average
OpenAir PSA
-
Ratings
Corporate goal setting7.01 Ratings00 Ratings
Individual goal setting8.01 Ratings00 Ratings
Line-of sight-visibility8.01 Ratings00 Ratings
Performance tracking8.01 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Darwinbox
7.4
1 Ratings
7% below category average
OpenAir PSA
-
Ratings
Performance plans8.01 Ratings00 Ratings
Performance improvement plans8.01 Ratings00 Ratings
Review status tracking7.01 Ratings00 Ratings
Review reminders6.01 Ratings00 Ratings
Multiple review frequency8.01 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Darwinbox
7.3
1 Ratings
8% below category average
OpenAir PSA
-
Ratings
Create succession plans/pools7.01 Ratings00 Ratings
Candidate ranking8.01 Ratings00 Ratings
Candidate search7.01 Ratings00 Ratings
Candidate development7.01 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Darwinbox
6.9
1 Ratings
11% below category average
OpenAir PSA
-
Ratings
Job Requisition Management6.01 Ratings00 Ratings
Company Website Posting7.01 Ratings00 Ratings
Publish to Social Media7.01 Ratings00 Ratings
Job Search Site Posting6.01 Ratings00 Ratings
Duplicate Candidate Prevention6.01 Ratings00 Ratings
Applicant Tracking7.01 Ratings00 Ratings
Notifications and Alerts9.01 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Darwinbox
-
Ratings
OpenAir PSA
7.3
15 Ratings
3% below category average
Task Management00 Ratings8.015 Ratings
Resource Management00 Ratings7.515 Ratings
Gantt Charts00 Ratings8.09 Ratings
Scheduling00 Ratings6.012 Ratings
Workflow Automation00 Ratings6.09 Ratings
Team Collaboration00 Ratings8.012 Ratings
Support for Agile Methodology00 Ratings6.07 Ratings
Support for Waterfall Methodology00 Ratings7.08 Ratings
Document Management00 Ratings8.56 Ratings
Email integration00 Ratings7.09 Ratings
Mobile Access00 Ratings7.512 Ratings
Timesheet Tracking00 Ratings7.014 Ratings
Change request and Case Management00 Ratings8.010 Ratings
Budget and Expense Management00 Ratings7.514 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Darwinbox
-
Ratings
OpenAir PSA
8.6
10 Ratings
14% above category average
Quotes/estimates00 Ratings8.05 Ratings
Invoicing00 Ratings9.07 Ratings
Project & financial reporting00 Ratings8.59 Ratings
Integration with accounting software00 Ratings9.07 Ratings
Best Alternatives
DarwinboxOpenAir PSA
Small Businesses
Patriot Software
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Score 9.0 out of 10
FunctionFox
FunctionFox
Score 8.3 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.4 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DarwinboxOpenAir PSA
Likelihood to Recommend
8.9
(2 ratings)
8.5
(20 ratings)
Likelihood to Renew
-
(0 ratings)
8.2
(7 ratings)
Usability
-
(0 ratings)
9.4
(4 ratings)
Availability
-
(0 ratings)
10.0
(3 ratings)
Performance
-
(0 ratings)
9.0
(3 ratings)
Support Rating
-
(0 ratings)
5.5
(6 ratings)
In-Person Training
-
(0 ratings)
10.0
(2 ratings)
Implementation Rating
-
(0 ratings)
10.0
(2 ratings)
Configurability
-
(0 ratings)
8.0
(2 ratings)
Ease of integration
-
(0 ratings)
10.0
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
DarwinboxOpenAir PSA
Likelihood to Recommend
Darwinbox
Employees that come into work are needed to clock in to get paid for the amount of time they are working per day. They will log on to Darwinbox and clock in as soon as they can. Some will use the PTO they have available to use. HR will be able to make payroll in a timely manner for employees.
Read full review
NetSuite
This product is well suited for an organization that is focused on client services, project delivery, time tracking, expense reporting, and revenue recognition. From a pure project management perspective, this product is not as feature rich as say Microsoft Project Server. For organizations that are looking for detailed complex project plan and resource management (along with resource leveling, etc.), this is probably not the best suited product
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Pros
Darwinbox
  • Easy to use and navigate.
  • Simple and intuitive interface.
  • Covers all HR needs in one software.
Read full review
NetSuite
  • Netsuite OpenAir PSA is highly configurable and has a large ecosystem of assets to work with.
  • Tasks are easily designed to automate processes in your business workflow.
  • OpenAir is designed in such a way that it can communicate and receive information from external systems without having to re-engineer your systems to make them work if you are following standard business practice.
Read full review
Cons
Darwinbox
  • The app version is a bit lankier than the pc version.
  • Interface customization would be great for individuals wanting to change style.
  • No other real issue to improve, possibly lower the price but that's not too bad.
Read full review
NetSuite
  • Compared to QuickArrow, setting up reports to reflect the data accurately seemed to require a bit more consultant time and collaboration. Getting the numbers correct is essential, so budget extra time for this iniative. We also learned that certain calculations can not be displayed in the executive dashboards. Ask these questions upfront to ensure your dashboards are complete for your needs (again, working backwards in the preparation stages).
  • Compared to QuickArrow, NetSuite OpenAir PSA falls short in the resource management capabilities. UI, flexibility, and scheduling options all could be improved. This is on their roadmap, timeline yet to be defined. Scheduling is vitally important to our company and this is THE area where we feel is the applications weakest. However, the application does provide everything critical to scheduling and provided the elements we needed in order to be successful. We altered our scheduling process accordingly.
  • During our System Administration 3 day online training, when a question was asked about detailed functionality, sometimes the trainer would share..."Yes, OpenAir has a configuration for that. Just inquire with your consultant and they can flip that flag in your instance." The responsibility for obtaining these special application configurations was placed on the System Admin [in training] to ask and to take notes. If your company needs the application to work a certain way, speak up and ask your OA consultant. There seems to be MANY flags that can be flipped in the background to allow for the system to meet your needs. My complaint is that these are not published, rather made available if one inquires.
  • OpenAir is able to generate invoices directly and we strongly encourage using this feature to keep everything housed under one application. However, this did not work for our organization and we leveraged a financial integration. A bit of a pioneer integrating with Softrax -- the integration works well, however is quite fragile. We do receive appropriate support when needed, but would prefer the integration to be a bit more stable. We recommend integrating with their stated supported financial systems, as staying the course will likely net a more stable integration.
Read full review
Likelihood to Renew
Darwinbox
No answers on this topic
NetSuite
It all depends. We are still looking at moving our consultants to Oracle PAC, in order to get our financial systems in line (we use Oracle Financials currently). We are feeling a lot of pain with integration and segmented systems.

Ultimately,it depends on how much pain is felt there. OpenAir has given us a path to follow on from QuickArrow. I foresee either moving onto Oracle PAC by end of calendar, or staying on OpenAir.

OpenAir to Oracle integration is not easy. From a reporting and process perspective, there’s been pain from being in different systems
Read full review
Usability
Darwinbox
No answers on this topic
NetSuite
In this day and age I should not have to read a manual to understand a product. It should be intuitive to administrate and perform basic tasks. It feels like a ton of intelligence was poured into making OpenAir feature rich but no where near as much attention was given to the user experience.
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Reliability and Availability
Darwinbox
No answers on this topic
NetSuite
The system up time was reliable and that was never anything we ever had any concerns/issues with.
Read full review
Performance
Darwinbox
No answers on this topic
NetSuite
The performance was acceptable. If you had a very large data set you were working with it might take a little longer, but within reason.
Read full review
Support Rating
Darwinbox
No answers on this topic
NetSuite
As an admin, I've had more contact with OA support than most. I've found their response to tickets typically timely and helpful, however many of the responses to tickets are "we will file an enhancement request" and then I never hear about it again. So not terrible, but not a very fulfilling experience.
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In-Person Training
Darwinbox
No answers on this topic
NetSuite
Very knowledgeable and able to articulate how other customers configured the solution to meet their needs as well as the best practices they recommended.
Read full review
Online Training
Darwinbox
No answers on this topic
NetSuite
We did a 3 day online remote course back in April. NetSuite prefers training to occur before migration. We went over the functionality of tool and three months later we migrated. Personally, I didn’t find it that beneficial. Certain parts of it were beneficial as they applied to me – talked a lot about invoicing capabilities that didn’t apply to me. They also have knowledge base / e-learning assets, but I haven’t referred to them
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Implementation Rating
Darwinbox
No answers on this topic
NetSuite
It went fine. Everything came over the way we wanted. In addition to migrating the current projects we wanted to migrate historical data – did that seamlessly. The finished product looked pretty good – just needed to tweak – and they helped us with that
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Alternatives Considered
Darwinbox
Darwinbox is up there with ADP in terms of quality for employers to use in such an open-level style. I personally would support the use of Darwinbox against the competition.
Read full review
NetSuite
OpenAir accurately reflects changes in real-time as well as lends itself to see where a draw is at, when payment is expected and what percentage of the contract has been billed or approved to date. This helps with project billing and tracking as well as cash flow. Quickbooks lacks the ability to show progress draws, approved changes, and pending changes on a given project where OpenAir excels.
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Scalability
Darwinbox
No answers on this topic
NetSuite
Once the system is setup, it's easy to manage and maintain.
Read full review
Return on Investment
Darwinbox
  • The ability to view the organization structure and functional structure for the entire company.
  • One-stop solution for talent acquisition, payroll, leaves, reimbursements, attendance (time-sheet), holidays, etc. So I don't have to open a lot of different apps.
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NetSuite
  • It covers our requirements for time tracking and project/resource management better than the previous solution we used.
  • Project managers are happier having this tool for their job and also because it is running on the cloud as opposed to running on-prem.
  • It doesn't help in any way improving the "chasing" of the people that don't submit their time-sheets in time. This one stayed the same as before.
Read full review
ScreenShots

Darwinbox Screenshots

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