Dashlane is a credential manager that secures every credential, every user, and every employee device to proactively protect against breaches. Brands worldwide can use Dashlane to stay ahead of evolving threats.
$240
per year 10 employees
Hypersocket
Score 8.0 out of 10
N/A
Hypersocket (formerly Nervepoint) enables organizations to efficiently manage and administer end users and their access to disparate systems by empowering end users to manage their own accounts across multiple systems both on-premise and in the cloud, while allowing IT to gain control over user sprawl, cut support and gain in-depth business insight.
I think Dashlane is a great service for anyone who uses the internet. We need to create accounts on almost every website, and Dashlane helps generate secure passwords and store them safely, but easily accessible through its seamless browser extension. Any business or personal lifestyle can benefit from Dashlane when you go online
HyperSocket is very well suited if the resources and budget are made available. There is not much a learning curve for the IT Department or for those users already familiar with two-factor authentication. There will be some education and training requirements for most end-users as the notifications and general verbiage can be confusing for some. It may also show some exploits within some end-users who are unaware of a notification but will use the email to reset an expired password without thinking twice if it may have been a phishing email or the opposite where an end-user deletes or ignores the expiration email notification expecting it to be spam/phishing.
The mobile app works fine for quick access, but autofill across different apps can be inconsistent. Sometimes it doesn’t recognize the login field, which slows people down when they’re on the go.
Occasionally the browser extension logs users out or doesn’t sync immediately with the desktop app, which causes frustration if someone just updated a password.
Help-Desk functionality similar to OneIdentity Self-Service Password Manager, as it provides additional users that do not require administrative access to assist with managing end-users who may have locked themselves out of HyperSocket Access Manager by forgetting their own security questions.
Too many features which become unusable and feel like the payment plans are not flexible since it's an all-in-one product with one price. It is not necessarily a bad thing as most subscription-based pricing forces a buyer to pay more for an integral service that is only available on the highest price-plan. You really do get what you pay for, but we found many of our use-case scenarios limited the product.
This isn't necessarily against the product, just a personal opinion around Multi-Factor authentication which is always primarily driven mobile devices. Not all companies or end-users have access to a multi-factor device, (or in our case, are allowed to have access to a cell phone while servicing members/clients). This creates a shortfall to allow multi-factor functionality to extend to all users unless there are hardware tokens, which can be miss placed or left out more easily as most users don't treat it the same way they would their personal smartphone.
Dashlane is usable, but there are 2 key issues that annoy me. 1. The mobile app and the browser extension are not synced and i cannot find passwords in the app that are clearly in the extension. 2. The system doe snot make it easy to assign a password to a specific subdomain. I get hundreds of passwords that i have to go through any time i go to any subdomain on my main site because of the nature of my business. I need the option back to assign a password to only work with a specific subdomain (and all related paged on that subdomain) note: The search features have been annoying in the past. I just went to test them to verify my issues and found that notes inside of a password are finally searchable. This helps
We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.
Dashlane’s customer support is often rated higher, providing more responsive and helpful assistance. LastPass has a slightly steeper learning curve than Dashlane, but it offers more flexibility with user permissions, which can benefit teams. Dashlane includes unlimited passkey support and a clean breach history, while LastPass is more accommodating for smaller teams.
Nervepoint Access Manager (NAM) has the ability to deal with multiple domains. While ServiceNow at the time we looked at the solution did not (I do not know if it does now). NAM was a more polished, mature product.
As with any IT Service or Solution, the investment will always be seen as a sunk cost. The only ROI would be the time and resources spent elsewhere rather than with Password Management through an IT Department or similar department. I found that the time spent on password management was about the same, as many users who are frequently forgetting a password are also forgetting their security question & answers.
There are some positives, as it was able to help manage the bulk of their non-windows passwords or passwords related to another online service. The centralized password manager doesn't feel like a true single sign-on but for most users, it replaces a hand-written copy they have taped to a monitor.
It can help with automating some of the active directory workflows with its own user provisioning functionality. Took more time to set up than it was to manage on its own.
