Dashlane vs. Salesforce Identity

Well Suited:

1. Organization Management: Dashlane has the ability to setup groups of people who can get access to items.
2. Password Generation: This software makes good passwords that are secure.
3. Low Tech-Literacy: For those in your organization that are not great at managing passwords, Dashlane makes it relatively easy.

Poorly Suited:

1. Customization: Dashlane is not good at being able to control the way your passwords work or are generated.
2. Browser Integration: Dashlane takes over so many field that it makes using a browser too difficult.
3. Searching: When searching, it limits to certain fields and returns too many results, while excluding secure notes etc.

Incentivized

Salesforce Identity is well suited and I'm on the street visiting and I have to access a customer's account and I need to access multiple systems at the same time to get a lot of information. When I have to compare information on 2 or more different systems and I need it all connected at the same time.

Incentivized

• Dashlane does a great job of detecting the password creation process on new websites and prompting users to store the data on the app. This saves a lot of time and eliminates the need to remember to save passwords manually.
• Dashlane syncs well across devices. That password you created using your laptop is immediately available on your smartphone app without the need for double entry.
• The Dashlane application provides a variety of data save types beyond just passwords. You are able to save account information, payment methods, and personal data in a categorized way.

Incentivized

• SFI, allows you to connect and manage all your applications in one easy to use interface.
• It has the ability to use many different authentication standards to fit all the different needs of the applications.
• If the standard isn't supported it has the flexibility to create your own custom solution.

Incentivized

• Admin capabilities - Admins cannot reset passwords or 2SV tokens for any users, so they are left to contact Dashlane support. Without adequate management, Dashlane is tough to support internally effectively.
• Reporting - Dashlane does not provide reports for when users export passwords, fail logins or do anything else to potentially compromise their accounts. The reporting right now simply shows when users are created and added/removed from sharing Groups, but even then, the reporting is broken.
• Chrome - Chromebook users cannot take advantage of Dashlane to any real degree. They cannot set up 2SV tokens or keys, nor are they given the same features (Security Dashboard, Sharing Centre, etc.) so the experience is hampered, which adversely affects adoption.

Incentivized

• Can't think of any other than pricing.

Incentivized

I can't imagine not having it. Dashlane is an integral part of all my computing, across PCs and Apple products. What Dashlane does should be built into every operating system!

Incentivized

We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.

Incentivized

Dashlane was the best looking of them, we selected it because it went better with our communication style. 1Password was the second on the list, but we liked Dashlane applications more as well. It is really well design and polished, without compromising ease of use or speed.

Incentivized

One system completes the other. I use Salesforce Identity to enter Salesforce CMS. All my company's client portfolios are in SF CMS. I use the Salesforce Identity and the Salesforce CMS every day, all the time.

Incentivized

• Greater level of security regarding passwords for the company, definitely a huge bonus
• Can be frustrating if you're just trying to quickly log into something and it hasn't stored the correct password or doesn't load for some reason
• Can be a painful setup process if you have to manually remove stored passwords from Chrome/other browsers

Incentivized

• The biggest return is on the auditing and ease of use for the users.

Incentivized