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Dashlane Password Manager vs. Salesforce Customer Identity

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dashlane Password Manager

    Score9.1 out of 10
    N/ADashlane is a credential manager that secures every credential, every user, and every employee device to proactively protect against breaches. Brands worldwide can use Dashlane to stay ahead of evolving threats.

    $240

    per year 10 employees

    Salesforce Customer Identity

    Score7 out of 10
    N/ASalesforce Customer Identity is an SSO solution that enables users to register and access apps through the convenience of passwordless login, to generate more authenticated users.

    $24,000

    per year (<25,000 monthly active users)

    Pricing
    Dashlane Password ManagerSalesforce Customer Identity
    Editions & Modules
    Business
    $8
    per month (billed annually) per seat
    Omnix™
    Contact Sales
    per year for organizations of 100+
    No answers on this topic
    Offerings
    Pricing Offerings
    Dashlane Password ManagerSalesforce Customer Identity
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Dashlane Password ManagerSalesforce Customer Identity
    Considered Both Products
    Dashlane
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    161 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    150 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    160 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    116 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    139 Answers
    No answers on this topic
    Best Alternatives
    Dashlane Password ManagerSalesforce Customer Identity
    Small Businesses
    RoboForm
    Score8.2 out of 10
    Atlassian Crowd
    Score6 out of 10
    Medium-sized Companies
    1Password
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    KeePass
    Score8.9 out of 10
    Imprivata Enterprise Access Management
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dashlane Password ManagerSalesforce Customer Identity
    Likelihood to Recommend
    9.0
    (172 ratings)
    7.0
    (3 ratings)
    Likelihood to Renew
    9.2
    (4 ratings)
    -
    (0 ratings)
    Usability
    8.8
    (158 ratings)
    -
    (0 ratings)
    Support Rating
    5.9
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    Dashlane Password ManagerSalesforce Customer Identity
    Likelihood to Recommend
    Dashlane
    I think Dashlane is a great service for anyone who uses the internet. We need to create accounts on almost every website, and Dashlane helps generate secure passwords and store them safely, but easily accessible through its seamless browser extension. Any business or personal lifestyle can benefit from Dashlane when you go online
    Incentivized
    Read full review
    Salesforce
    Salesforce Identity is well suited and I'm on the street visiting and I have to access a customer's account and I need to access multiple systems at the same time to get a lot of information. When I have to compare information on 2 or more different systems and I need it all connected at the same time.
    Incentivized
    Read full review
    Pros
    Dashlane
    • Reliable autofill on most websites
    • Robust features in both the Admin and personal user sense
    • Multiple convenient options for unlocking that don't require retyping the master pass on a regularly used and trusted device
    • Extensive customization options in both the Admin panel and user settings
    Incentivized
    Read full review
    Salesforce
    • SFI, allows you to connect and manage all your applications in one easy to use interface.
    • It has the ability to use many different authentication standards to fit all the different needs of the applications.
    • If the standard isn't supported it has the flexibility to create your own custom solution.
    Incentivized
    Read full review
    Cons
    Dashlane
    • The mobile app works fine for quick access, but autofill across different apps can be inconsistent. Sometimes it doesn’t recognize the login field, which slows people down when they’re on the go.
    • Occasionally the browser extension logs users out or doesn’t sync immediately with the desktop app, which causes frustration if someone just updated a password.
    Incentivized
    Read full review
    Salesforce
    • Can't think of any other than pricing.
    Incentivized
    Read full review
    Likelihood to Renew
    Dashlane
    It has served us very well until now and at the pricepoint it doesn't make us second guess our current relationship.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Usability
    Dashlane
    Dashlane is usable, but there are 2 key issues that annoy me. 1. The mobile app and the browser extension are not synced and i cannot find passwords in the app that are clearly in the extension. 2. The system doe snot make it easy to assign a password to a specific subdomain. I get hundreds of passwords that i have to go through any time i go to any subdomain on my main site because of the nature of my business. I need the option back to assign a password to only work with a specific subdomain (and all related paged on that subdomain) note: The search features have been annoying in the past. I just went to test them to verify my issues and found that notes inside of a password are finally searchable. This helps
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Support Rating
    Dashlane
    We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Alternatives Considered
    Dashlane
    Dashlane’s customer support is often rated higher, providing more responsive and helpful assistance. LastPass has a slightly steeper learning curve than Dashlane, but it offers more flexibility with user permissions, which can benefit teams. Dashlane includes unlimited passkey support and a clean breach history, while LastPass is more accommodating for smaller teams.
    Incentivized
    Read full review
    Salesforce
    One system completes the other. I use Salesforce Identity to enter Salesforce CMS. All my company's client portfolios are in SF CMS. I use the Salesforce Identity and the Salesforce CMS every day, all the time.
    Incentivized
    Read full review
    Return on Investment
    Dashlane
    • We constantly preach security, Dashlane Password Manager has provided us a means to improve our security posture
    • Employees love the ease of use and the ability to keep all password in one place
    • Employees feel more secure as they are able to use Dashlane Password Manager for personal protection as well
    Incentivized
    Read full review
    Salesforce
    • The biggest return is on the auditing and ease of use for the users.
    Incentivized
    Read full review
    ScreenShots

    Dashlane Password Manager Screenshots

    Screenshot of Admin DashboardScreenshot of Credential Risk DetectionScreenshot of AI Phishing AlertScreenshot of Vault