DATABASICS Expense vs. Expensify

Ability to sync with many other systems and flexible systems. I do not recommend for areas with a bad internet connection.

Incentivized

Expensify is helpful in that employees can somewhat easily submit their expenses for reimbursement. I have had several situations where employees are confused by the process of setting up their accounts. I would also like to have reimbursement rules that make it easier for employees to consolidate their expenses onto a single report instead of letting people submit reports for single expenses with reckless abandon or just plain misunderstanding of consolidation options.Why do I need a "Magic Code" and Authenticator code to log in now. It isn't working an is adding too much time just to log in. Highly frustrating.

• Mobile application.
• Easy to attach supporting documents.
• The approver can approve from a mobile phone.

Incentivized

• Submitting expenses. It's easy to enter an expense, choose a category, enter the dollar amount and submit it. That's about it.
• Uploading receipts. You can send receipts to Expensify from your phone, or upload them from your computer.
• Entering hours worked. It's simple to move from expenses over to timesheets to submit the hours that you've worked.

Incentivized

• Allow money returns from an advance to be reflected in the advance balance. If an employee settles an advance by returning cash, it does not reflect that in the system.

Incentivized

• The site occasionally has a glitch where it thinks a duplicate receipt is being uploaded, and it requires deleting the expense and re-entering. This happens once every 3 or 4 reports.
• The concierge offers popups with helpful tips. It reminds me a bit of the old paperclip on Microsoft Word. Like that paperclip however, I could see it annoying some users. I haven't found the ability to turn it off.
• It's a little confusing that expenses can be uploaded and saved onto the site, or instantly uploaded for only the report you're working on. I haven't quite figured out how why I would save the receipts on the site instead of the one-time use that I've been doing.

Incentivized

We like using the tool and we receive positive feedback from employees and management who use the tool. It saves time and helps us concentrate on the value adding activities so we are very likely to keep using Expensify in the future

Incentivized

Mobile works great, but let's be honest. It's just a photograph. Their OCR and human turk technology works great to scan that photo and enter the proper information. The web interface is decent and allows you to work with single expenses in great detail. What's missing is the ability to mass update expenses, and this sometimes hurts, especially if you're a heavy user of the system.

Incentivized

Happy with customer support services and the improvements it added to our operations.

Incentivized

Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.

Incentivized

It costs less. Flexible employees allow you to customize the system to fit your requirements.

Incentivized

I am unaware of any competitors, but I am VERY happy with Expensify. At this point, we are not interested in shopping for any other alternatives. The only case that we have made for switching away from Expensify would be switching to an ERP (Sage Intacct) which is capable of handling expense statement coordination on its own. That said, it is unfair to compare Expensify to Sage Intacct. Furthermore, I am not sure that Sage Intacct's Expensify-like module is better than Expensify.

Incentivized

• Flexibility allows us to speed up the process of reconciling advances.
• Ability to approve reports by mobile phone allows to speed up the process of posting the expenses.
• Scanning supporting documents becomes easy as you can use a mobile phone camera and attach it to your report.

Incentivized

• Time spent by the AP processors on expense reports has been reduced from eight hours per week to two hours per week.
• Errors in expense reports that make it all the way to the disbursement stage have been reduced from five per months to zero.

Incentivized