What users are saying about
12 Ratings
12 Ratings
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Score 8.5 out of 100
20 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

Databox

I believe Databox can be an asset for any company. We are a small company, but I can see the value for large companies too. Databox is a great fit for departments or organizations that need to put their data into a readable form without needing a ton of reports. Databox allows you to save time and put together a nice report without having to do too much extra work. Once it is set up, it basically runs on its own at the frequency you set. I personally receive a daily report and have it sent to the respective people on the day of our meeting so we can quickly review it.
Heather Robinette, MBA | TrustRadius Reviewer

OpenText Magellan

If you do not have a large budget and are a large organization, I would steer clear of Actuate. If you are looking to do very complex washboarding, I would not use them. Your developers have to be very skilled to work with this. Plan to bring in consultants if necessary to help your process. Adhoc reporting is weak. If your pricing is user based and you expand, this could be very expensive.
Christopher Noyes | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Databox
8.8
OpenText Magellan
8.0
Pixel Perfect reports
Databox
7.9
OpenText Magellan
Customizable dashboards
Databox
9.4
OpenText Magellan
9.0
Report Formatting Templates
Databox
9.0
OpenText Magellan
7.0

Ad-hoc Reporting

Databox
8.3
OpenText Magellan
7.7
Drill-down analysis
Databox
7.6
OpenText Magellan
5.0
Formatting capabilities
Databox
8.4
OpenText Magellan
9.0
Integration with R or other statistical packages
Databox
7.7
OpenText Magellan
Report sharing and collaboration
Databox
9.7
OpenText Magellan
9.0

Report Output and Scheduling

Databox
8.4
OpenText Magellan
8.0
Publish to Web
Databox
9.1
OpenText Magellan
9.0
Publish to PDF
Databox
9.3
OpenText Magellan
9.0
Report Versioning
Databox
7.0
OpenText Magellan
9.0
Report Delivery Scheduling
Databox
9.4
OpenText Magellan
5.0
Delivery to Remote Servers
Databox
7.3
OpenText Magellan

Data Discovery and Visualization

Databox
8.5
OpenText Magellan
Pre-built visualization formats (heatmaps, scatter plots etc.)
Databox
8.5
OpenText Magellan
Location Analytics / Geographic Visualization
Databox
8.7
OpenText Magellan
Predictive Analytics
Databox
8.4
OpenText Magellan

Access Control and Security

Databox
OpenText Magellan
5.0
Role-Based Security Model
Databox
OpenText Magellan
5.0
Multiple Access Permission Levels (Create, Read, Delete)
Databox
OpenText Magellan
5.0
Single Sign-On (SSO)
Databox
OpenText Magellan
5.0

Mobile Capabilities

Databox
OpenText Magellan
3.0
Responsive Design for Web Access
Databox
OpenText Magellan
3.0
Dashboard / Report / Visualization Interactivity on Mobile
Databox
OpenText Magellan
3.0

Application Program Interfaces (APIs) / Embedding

Databox
OpenText Magellan
6.2
REST API
Databox
OpenText Magellan
5.0
Javascript API
Databox
OpenText Magellan
9.0
Java API
Databox
OpenText Magellan
5.0
Themeable User Interface (UI)
Databox
OpenText Magellan
7.0
Customizable Platform (Open Source)
Databox
OpenText Magellan
5.0

Pros

Databox

  • Automatically connects data without you having to think about it. I had another reporting tool that required me to set up all of the data connections for HubSpot from scratch and it was such a pain that I basically had to give up. I'm no SQL expert. Databox just worked.
  • The report wizard has good built-in boards that are great places to start building a view tailored to your specific needs
  • Has a head-spinning amount of customization options and potential data sources.
Anonymous | TrustRadius Reviewer

OpenText Magellan

  • The report outputs can vary across different types such as HTML, PDF, and Excel
  • Their open source offering is very sufficient
  • There are great boards and blogs for developers and engineers to expand and use their features.
  • The people from the company that I've worked with are professional and courteous.
Bri Gipson | TrustRadius Reviewer

Cons

Databox

  • Lacks integration with several tools we use for digital marketing.
  • Can be a bit complicated to get everything set up.
  • The white label/company branding requires the business plan which is very expensive with not enough value add.
Anonymous | TrustRadius Reviewer

OpenText Magellan

  • The documentation on all the available features, but most importantly on the scripting side, can be improved
  • The standard look & feel of some basic options, like parameter selection or sorting and filtering, looks dated and can't be customized
  • The server portal needs to provide better tools
  • More integration is needed with other OpenText products
Martin Rubens | TrustRadius Reviewer

Likelihood to Renew

Databox

No score
No answers yet
No answers on this topic

OpenText Magellan

OpenText Magellan 3.9
Based on 9 answers
I am no longer working for the company that was using Actuate but I believe they would continue to use it because the stitching costs would be to high. It would require a complete rewrite of the reports and the never version of Actuate (BIRT) even required an almost complete report rewrite
Todd Bellamy | TrustRadius Reviewer

Usability

Databox

Databox 9.0
Based on 1 answer
Databox is an intuitive, well-designed platform that can be used by non-technical marketers. It is easy to learn, and while set up takes time, usability is high and the team has enjoyed creating custom dashboards and clients have also given us great feedback regarding its usability and value. While other BI tools are much more complex to navigate, Databox is a breeze.
Anonymous | TrustRadius Reviewer

OpenText Magellan

No score
No answers yet
No answers on this topic

Support Rating

Databox

Databox 9.7
Based on 3 answers
I have really enjoyed using Databox and have seen the value of it in many ways. They also continue to improve the functions of it and grow their integrations and templates. I look forward to continuing to use Databox in the future, potentially even finding ways to incorporate it into other departments to help them with reporting as well.
Heather Robinette, MBA | TrustRadius Reviewer

OpenText Magellan

OpenText Magellan 9.1
Based on 1 answer
Always there on the front and backend for us and the client.
Jeffrey Fischer | TrustRadius Reviewer

Alternatives Considered

Databox

Databox is unique in its ability to report from multiple data sources. Google Analytics is the standard when it comes to web metrics, but it's just one of the tools that integrates with Databox. Tableau is fantastic for data visualizations and reporting, but it's much more expensive than Databox, so it's not ideal for everyone. Tableau is also superior with customization
Daniel Berry | TrustRadius Reviewer

OpenText Magellan

I've used JReports and Actuate is very similar but seems to have a lot more customization features for the end user of BIRT reports.
Amy Broome | TrustRadius Reviewer

Return on Investment

Databox

  • Honestly, Databox has been a bit of a pain for us these last few months. There are some things it just can't provide us, and some of our clients don't like it. Sometimes it takes too much effort to create a Databoard than it's worth. And since we're a HubSpot partner agency, we're limited to making smart lists for a lot of what we're looking for.
  • On the other hand, high-level reporting is awesome. And they're always updating the tool with new templates/features to stay ahead of the game.
Stephanie Tran | TrustRadius Reviewer

OpenText Magellan

  • Actuate can handle 50 to 60 sub reports inside a report very well.
  • Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Databox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Magellan

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Databox
8.6
OpenText Magellan
7.0

Likelihood to Renew

Databox
OpenText Magellan
3.9

Usability

Databox
9.0
OpenText Magellan

Support Rating

Databox
9.7
OpenText Magellan
9.1

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