What users are saying about
21 Ratings
857 Ratings
21 Ratings
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Score 8.9 out of 100
857 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Feature Set Ratings

  • Databox ranks higher in 3 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling
  • Databox and Tableau Server are tied in 1 feature set: Data Discovery and Visualization

BI Standard Reporting

9.3

Databox

93%
8.5

Tableau Server

85%
Databox ranks higher in 3/3 features

Pixel Perfect reports

10.0
100%
5 Ratings
9.1
91%
29 Ratings

Customizable dashboards

8.9
89%
8 Ratings
8.5
85%
93 Ratings

Report Formatting Templates

8.9
89%
8 Ratings
7.9
79%
80 Ratings

Ad-hoc Reporting

8.6

Databox

86%
8.2

Tableau Server

82%
Databox ranks higher in 2/4 features

Drill-down analysis

8.0
80%
6 Ratings
8.3
83%
94 Ratings

Formatting capabilities

8.9
89%
8 Ratings
6.5
65%
92 Ratings

Integration with R or other statistical packages

7.9
79%
3 Ratings
8.7
87%
58 Ratings

Report sharing and collaboration

9.5
95%
8 Ratings
9.1
91%
88 Ratings

Report Output and Scheduling

8.3

Databox

83%
7.7

Tableau Server

77%
Databox ranks higher in 4/5 features

Publish to Web

8.9
89%
6 Ratings
9.5
95%
84 Ratings

Publish to PDF

8.9
89%
7 Ratings
8.7
87%
83 Ratings

Report Versioning

7.7
77%
4 Ratings
7.5
75%
69 Ratings

Report Delivery Scheduling

8.9
89%
8 Ratings
7.7
77%
76 Ratings

Delivery to Remote Servers

7.1
71%
3 Ratings
5.1
51%
9 Ratings

Data Discovery and Visualization

7.8

Databox

78%
7.8

Tableau Server

78%
Tableau Server ranks higher in 2/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

8.4
84%
6 Ratings
8.6
86%
85 Ratings

Location Analytics / Geographic Visualization

7.0
70%
4 Ratings
8.6
86%
84 Ratings

Predictive Analytics

7.9
79%
5 Ratings
6.3
63%
63 Ratings

Access Control and Security

Databox

Feature Set Not Supported
N/A
7.0

Tableau Server

70%
Tableau Server ranks higher in 4/4 features

Multi-User Support (named login)

N/A
0 Ratings
7.1
71%
92 Ratings

Role-Based Security Model

N/A
0 Ratings
6.9
69%
89 Ratings

Multiple Access Permission Levels (Create, Read, Delete)

N/A
0 Ratings
6.9
69%
91 Ratings

Single Sign-On (SSO)

N/A
0 Ratings
7.2
72%
61 Ratings

Mobile Capabilities

Databox

Feature Set Not Supported
N/A
6.7

Tableau Server

67%
Tableau Server ranks higher in 3/3 features

Responsive Design for Web Access

N/A
0 Ratings
5.7
57%
76 Ratings

Mobile Application

N/A
0 Ratings
6.4
64%
62 Ratings

Dashboard / Report / Visualization Interactivity on Mobile

N/A
0 Ratings
6.6
66%
67 Ratings

Application Program Interfaces (APIs) / Embedding

Databox

Feature Set Not Supported
N/A
7.5

Tableau Server

75%
Tableau Server ranks higher in 6/6 features

REST API

N/A
0 Ratings
9.3
93%
39 Ratings

Javascript API

N/A
0 Ratings
9.7
97%
36 Ratings

iFrames

N/A
0 Ratings
10.0
100%
39 Ratings

Java API

N/A
0 Ratings
5.5
55%
7 Ratings

Themeable User Interface (UI)

N/A
0 Ratings
6.1
61%
9 Ratings

Customizable Platform (Open Source)

N/A
0 Ratings
4.6
46%
7 Ratings

Attribute Ratings

  • Databox is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.0

Databox

80%
8 Ratings
6.7

Tableau Server

67%
110 Ratings

Likelihood to Renew

Databox

N/A
0 Ratings
10.0

Tableau Server

100%
20 Ratings

Usability

9.0

Databox

90%
1 Rating
6.9

Tableau Server

69%
17 Ratings

Availability

Databox

N/A
0 Ratings
9.0

Tableau Server

90%
18 Ratings

Performance

Databox

N/A
0 Ratings
8.1

Tableau Server

81%
16 Ratings

Support Rating

9.8

Databox

98%
6 Ratings
6.0

Tableau Server

60%
30 Ratings

In-Person Training

Databox

N/A
0 Ratings
8.0

Tableau Server

80%
4 Ratings

Online Training

Databox

N/A
0 Ratings
9.0

Tableau Server

90%
9 Ratings

Implementation Rating

Databox

N/A
0 Ratings
9.1

Tableau Server

91%
26 Ratings

Configurability

Databox

N/A
0 Ratings
8.0

Tableau Server

80%
1 Rating

Likelihood to Recommend

Databox

I believe Databox can be an asset for any company. We are a small company, but I can see the value for large companies too. Databox is a great fit for departments or organizations that need to put their data into a readable form without needing a ton of reports. Databox allows you to save time and put together a nice report without having to do too much extra work. Once it is set up, it basically runs on its own at the frequency you set. I personally receive a daily report and have it sent to the respective people on the day of our meeting so we can quickly review it.
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Tableau

Tableau Server is well suited for a data warehouse build and handling big data. Tableau data aggregation, transformation, clustering capability is powerful and easy to implement. The choice of charts and visualisation tools is outstanding. Customisation and dynamic data visualisation capability is superb. The user interface takes some time getting used to.
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Pros

Databox

  • Create dashboards from a variety of data sources.
  • Set & track goals based on the data and metrics provided.
  • Send alerts and scorecard updates to Slack and email automatically.
Read full review

Tableau

  • It's good at doing what it is designed for: accessing visualizations without having to download and open a workbook in Tableau Desktop. The latter would be a very inefficient method for sharing our metrics, so I am glad that we have Tableau Server to serve this function.
  • Publishing to Tableau Server is quick and easy. Just a few clicks from Tableau Desktop and a few seconds of publishing through an average speed network, and the new visualizations are live!
  • Seeing details on who has viewed the visualization and when. This is something particularly useful to me for trying to drive adoption of some new pages, so I really appreciate the granularity provided in Tableau Server
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Cons

Databox

  • Some types of data can only be reported on for 1-2 months back. Unless I'm misunderstanding the function of the software this seems really weird. I can't figure out how to report on Activities more than 2 months ago
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Tableau

  • Tableau Server has had some issue handling some of our larger data sets. Our extract refreshes fail intermittently with no obvious error that we can fix
  • Tableau Server has been hard to work with before they launched their new Rest API, which is also a little tricky to work with
Read full review

Pricing Details

Databox

Starting Price

Editions & Modules

Databox editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Tableau Server

    Starting Price

    $12 Per User Per Month

    Editions & Modules

    Tableau Server editions and modules pricing
    EditionModules
    Creator$70.001
    Explorer$35.002
    Viewer$12.003

    Footnotes

    1. Per User Per Month
    2. Per User Per Month
    3. Per User Per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Databox

    No answers on this topic

    Tableau

    It simply is used all the time by more and more people. Migrating to something else would involve lots of work and lots of training. The renewal fee being fair, it simply isn't worth migrating to a different tool for now.
    Read full review

    Usability

    Databox

    Databox is an intuitive, well-designed platform that can be used by non-technical marketers. It is easy to learn, and while set up takes time, usability is high and the team has enjoyed creating custom dashboards and clients have also given us great feedback regarding its usability and value. While other BI tools are much more complex to navigate, Databox is a breeze.
    Read full review

    Tableau

    Tableau Server is unbeatable at creating easy to use, interactive dashboards for busy executives. The software also saves time for the busy analyst that is tired of always using Excel. Tableau Server is a head and shoulders improvement over Excel.
    Read full review

    Reliability and Availability

    Databox

    No answers on this topic

    Tableau

    Our instance of Tableau Server was hosted on premises (I believe all instances are) so if there were any outages it was normally due to scheduled maintenance on our end. If the Tableau server ever went down, a quick restart solved most issues
    Read full review

    Performance

    Databox

    No answers on this topic

    Tableau

    While there are definitely cases where a user can do things that will make a particular worksheet or dashboard run slowly, overall the performance is extremely fast. The user experience of exploratory analysis particularly shines, there's nothing out there with the polish of Tableau.
    Read full review

    Support Rating

    Databox

    I have really enjoyed using Databox and have seen the value of it in many ways. They also continue to improve the functions of it and grow their integrations and templates. I look forward to continuing to use Databox in the future, potentially even finding ways to incorporate it into other departments to help them with reporting as well.
    Read full review

    Tableau

    We have consistently had highly satisfactory results every time we've reached out for help. Our contractor, used for Tableau server maintenance and dashboard development is very technically skilled. When he hits a roadblock on how to do something with Tableau, the support staff have provided timely and useful guidance. He frequently compares it to Cognos and says that while Cognos has capabilities Tableau doesn't, the bottom line value for us is a no-brainer
    Read full review

    In-Person Training

    Databox

    No answers on this topic

    Tableau

    In our case, they hired a private third party consultant to train our dept. It was extremely boring and felt like it dragged on. Everything I learned was self taught so I was not really paying attention. But I do think that you can easily spend a week on the tool and go over every nook and cranny. We only had the consultant in for a day or two.
    Read full review

    Online Training

    Databox

    No answers on this topic

    Tableau

    The Tableau website is full of videos that you can follow at your own pace. As a very small company with a Tableau install, access to these free resources was incredibly useful to allowing me to implement Tableau to its potential in a reasonable and proportionate manner.
    Read full review

    Implementation Rating

    Databox

    No answers on this topic

    Tableau

    Implementation was over the phone with the vendor, and did not go particularly well. Again, think this was our fault as our integration and IT oversight was poor, and we made errors. Would they have happened had a vendor been onsite? Not sure, probably not, but we probably wouldn't have paid for that either
    Read full review

    Alternatives Considered

    Databox

    Databox is unique in its ability to report from multiple data sources. Google Analytics is the standard when it comes to web metrics, but it's just one of the tools that integrates with Databox. Tableau is fantastic for data visualizations and reporting, but it's much more expensive than Databox, so it's not ideal for everyone. Tableau is also superior with customization
    Read full review

    Tableau

    Today, if my shop is largely Microsoft-centric, I would be hard pressed to choose a product other than Power BI. Tableau was the visualization leader for years, but Microsoft has caught up with them in many areas, and surpassed them in some. Its ability to source, transform, and model data is superior to Tableau. Tableau still has the lead in some visualizations, but Power BI's rise is evidenced by its ever-increasing position in the leadership section of the Gartner Magic Quadrant.
    Read full review

    Return on Investment

    Databox

    • It has helped us to show our value to clients
    • Easily digestible dashboards make it easy to understand what you're looking at
    Read full review

    Tableau

    • Tableau does take dedicated FTE to create and analyze the data. It's too complex (and powerful) a product not to have someone dedicated to developing with it.
    • There are some significant setup for the server product.
    • Once sever setup is complete, it's largely "fire and forget" until an update is necessary. The server update process is cumbersome.
    Read full review

    Screenshots

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