149 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 149 reviews and ratings
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 20 reviews and ratings
Attribute Ratings
- Datadog is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

9.0
Datadog
90%
19 Ratings
7.3
Graylog
73%
6 Ratings
Usability

10.0
Datadog
100%
1 Rating
Graylog
N/A
0 Ratings
Support Rating

8.8
Datadog
88%
10 Ratings
4.9
Graylog
49%
5 Ratings
Likelihood to Recommend
Datadog
Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.

Verified User
Director in Research & Development
Financial Services Company, 1-10 employeesGraylog
For small companies, Graylog is the best solution possible. It's easy to configure and "just works." Above everything else, it's free. The only thing I hold against it is the fact that it's Linux-based. [This] makes sense because Elasticsearch is Linux-based. But Linux adds a layer of complexity that we don't need for something basic as a logging server. I'm pretty sure that we would have had a logging server years earlier if I had to convince quite a few decision-making people to go ahead with it anyway.

Verified User
Team Lead in Information Technology
Automotive Company, 501-1000 employeesPros
Datadog
- APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
- Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
- Lightweight agent on hosts
ServiceNow Lead Engineer/Architect
WayfairInformation Technology and Services, 10,001+ employees
Graylog
- Graylog does a great job of its core function: log aggregation, retention, and searching.
- Graylog has a very flexible configuration. The backend for storage is Elasticsearch and MongoDB is used to store the configuration. You have to option to make your configuration as simple as possible by storing everything on one box, or you can scale everything out horizontally by using a cluster of Elasticsearch nodes and MongoDB servers with several Graylog servers pointed to all the necessary nodes.
- Graylog does a good job of abstracting away a fair portion of Elasticsearch index management (sharding, creation, deletion, rotation, etc).

Verified User
Engineer in Information Technology
Internet Company, 501-1000 employeesCons
Datadog
- User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
- Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
- Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
Software Architect
SpringAheadInternet, 51-200 employees
Graylog
- Rotating the indexes are hard! It is also easy to brick your deployment. Purchase support, but it's so ludicrously expensive, that I'd go with a different vendor.
- Community support dances around questions and points to documentation, which is there, but is not always accurate.
- Searching logs uses logic that is not always easy to use.
- There is not a good way to size how much space you need for a given log retention. It also does not tolerate running out of space using a smart feature or such to auto delete. The heap can also overflow.
- It uses MangoDB instead of a different database.
- The OVA is not approved for production use.
- It is resource intensive.

Verified User
Consultant in Information Technology
Telecommunications Company, 201-500 employeesPricing Details
Datadog
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Starting Price
$0 Up to 5 hosts
Datadog Editions & Modules
On-premise Edition
Infrastructure | $15.001 |
---|---|
Log Management | $1.272 |
APM | $31.003 |
- Per Host Per Month
- Per Million Log Events
- Per Host Per Month
SaaS Edition
Free | $01 |
---|---|
Standard | $15/host2 |
Enterprise | Custom3 |
- Up to 5 hosts
- Up to 500 hosts
- 500+ hosts
Additional Pricing Details
—Graylog
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Graylog Editions & Modules
—
Additional Pricing Details
—Usability
Datadog
Datadog 10.0
Based on 1 answer
The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 501-1000 employeesGraylog
No score
No answers yet
No answers on this topic
Support Rating
Datadog
Datadog 8.8
Based on 10 answers
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Verified User
Director in Information Technology
Consumer Goods Company, 51-200 employeesGraylog
Graylog 4.9
Based on 5 answers
From a product perspective, it's an 8.
I am still unhappy with the pricing model for the enterprise. Graylog competes against the likes of IBM and Splunk, but your still the new kid on the block. To price Graylog enterprise at 50k for 20GB ingest an unrealistic data. It would require multiple facets of Graylog to be stood up and only forward pruned logs to the paid version.
Principal Systems Engineer
Research InnovationsDefense & Space, 51-200 employees
Alternatives Considered
Datadog
We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.

Verified User
Engineer in Information Technology
Information Technology and Services Company, 201-500 employeesGraylog
Graylog does what other similar products that cost more do, but the more expansive one typically has more features or are multiple products wrapped in one. We went with Graylog because it does everything we need it too, and the price was less than other and fit into our budget. If cost were not an issue, I would probably go with a product that had more features and could do more just in case we might use them in the future.

Verified User
Administrator in Engineering
Computer & Network Security Company, 1001-5000 employeesReturn on Investment
Datadog
- One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
- Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
Systems Analyst, Engineering
Dreamworks AnimationEntertainment, 1001-5000 employees
Graylog
- Negative: None. There is no negative impact by using Graylog.
- Speed of solving bugs. Logging is so accessible and easy to search that we spend a lot less time [searching] for specific errors.
- Better health of applications. Since monitoring the logs is so easy, it's very easy to keep an eye on the tracing to see if things are going smoothly and according to plan.

Verified User
Team Lead in Information Technology
Automotive Company, 501-1000 employees