Likelihood to Recommend
DataDog Is well suited to all of the Infrastructure Monitoring Solutions, DB monitoring, and other Network monitoring also. It's not well suited because it cannot give perfect Infrastructure recommendations for our use case but also For example: If we are using AWS DB to monitor performance insights then Datadog is less effective there because AWS gives very niche recommendations.
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For small companies, Graylog is the best solution possible. It's easy to configure and "just works." Above everything else, it's free. The only thing I hold against it is the fact that it's Linux-based. [This] makes sense because Elasticsearch is Linux-based. But Linux adds a layer of complexity that we don't need for something basic as a logging server. I'm pretty sure that we would have had a logging server years earlier if I had to convince quite a few decision-making people to go ahead with it anyway.
Read full review Pros APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair. Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done. Lightweight agent on hosts Read full review Graylog does a great job of its core function: log aggregation, retention, and searching. Graylog has a very flexible configuration. The backend for storage is Elasticsearch and MongoDB is used to store the configuration. You have to option to make your configuration as simple as possible by storing everything on one box, or you can scale everything out horizontally by using a cluster of Elasticsearch nodes and MongoDB servers with several Graylog servers pointed to all the necessary nodes. Graylog does a good job of abstracting away a fair portion of Elasticsearch index management (sharding, creation, deletion, rotation, etc). Read full review Cons We had a couple "integrations" that had some issues during setup, but Support addressed them very quickly Unnecessary alerts about DataDog components...by the time I see them, they're almost always also fixed I wish there was a DataDog mobile app that would have dedicated alerts (configurable per alert to override Do Not Disturb setting) instead of relying on emails notifications that could be overlooked in the midst of many incoming emails around the same time. Read full review Support for more log sources Event alerts/emails - Some cases where unable to separate data from multiple clients, and no easy fix API - Limits results to 10,000 and can cause server to lockup on queries that exceed the limit Read full review Usability
The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.
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The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
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Community support does not give simple straightforward answers; simply search up Graylog Issues and look at some of the responses on the forums. The documentation is your only hope if you are on the free version, as you can NOT purchase only support. The few times I have worked with Graylog Enterprise support they were great though.
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We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.
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In terms of log aggregation, the free product fully stacks up with the competitors listed. Full control over the data ingests for flexible configuration. Graylog even better on that front than
because you cannot configure the variable mapping. We haven't used the threat exchange stuff or correlation. But with regex searches, we have created function dashboards that show threat theater pictures of our network based on logs from our firewall.
Read full review Return on Investment Visibility into website issues and performance problems has improved our company communication. Handling and detecting site issues faster has improved customer satisfaction and retention. Configuration of the Datadog site can take a bit of time and we lost a bit of developer time during that process. Read full review Graylog is just less expensive than some other options which meant it fit into our budget otherwise we might not be able to justify a higher cost. Being able to track issues that we normally couldn't track using other tools is a bonus to help us know of any issues we have and can fix before an outage or failure that could potentially cost money. We have had to spend more time than I would like to understand and customize Graylog which has taken time away from other tasks and projects. Read full review ScreenShots