TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Datadog

    Score8.8 out of 10
    N/ADatadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

    $18

    per month per host

    SolarWinds Loggly

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Loggly is a cloud-based log management service provider. It does not require the use of proprietary software agents to collect log data. The service uses open source technologies, including ElasticSearch, Apache Lucene 4 and Apache Kafka.

    $79

    per month/billed annually

    InsightIDR

    Score8.6 out of 10
    N/AIn addition to their incident response service, Rapid7 offers InsightIDR, a combined XDR and SIEM that provides user behavior and threat analytics.

    $5.89

    per month per asset

    Pricing
    DatadogSolarWinds LogglyInsightIDR
    Editions & Modules
    Log Management
    $1.27
    per month (billed annually) per host
    Infrastructure
    $15.00
    per month (billed annually) per host
    Standard
    $18
    per month per host
    Enterprise
    $27
    per month per host
    DevSecOps Pro
    $27
    per month per host
    APM
    $31.00
    per month (billed annually) per host
    DevSecOps Enterprise
    $41
    per month per host
    Standard
    $79
    per month/billed annually
    Pro
    $159
    per month/billed annually
    Enterprise
    $279
    per month/billed annually
    InsightIDR Advanced
    $5.89
    per month per asset
    Offerings
    Pricing Offerings
    DatadogSolarWinds LogglyInsightIDR
    Free Trial
    YesYesYes
    Free/Freemium Version
    YesYesNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).Free trial for Standard and Pro plans for 14 days with all features.*500 asset minimum. Billed annually. All amounts are shown in U.S. dollars. International prices vary.
    More Pricing Information
    Community Pulse
    DatadogSolarWinds LogglyInsightIDR
    Considered Multiple Products
    Datadog
    No answer on this topic
    SolarWinds
    Chose SolarWinds Loggly
    I actually couldn't get anybody from Datadog to engage with me, the main problem we had was that our devices couldn't connect to an encrypted port, but we didn't want to send our logs in plain text over the internet. We implemented an on-net log aggregator which then connects …
    Incentivized
    Chose SolarWinds Loggly
    Loggly is more focused on the log part as it's name suggests.
    Incentivized
    Rapid7
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    51 Answers
    100%
    Would buy again
    15 Answers
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    42 Answers
    93%
    Delivers good value for the price
    13 Answers
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    53 Answers
    93%
    Happy with the feature set
    14 Answers
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    33 Answers
    100%
    Lived up to sales and marketing promises
    13 Answers
    100%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    37 Answers
    93%
    Implementation went as expected
    13 Answers
    100%
    Implementation went as expected
    12 Answers
    Features
    DatadogSolarWinds LogglyInsightIDR
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Datadog and SolarWinds Loggly and Rapid7 InsightIDR
    Feature
    Datadog
    8.3
    3 Ratings
    2% below category average
    SolarWinds Loggly
    -
    Ratings
    Rapid7 InsightIDR
    -
    Ratings
    Remote monitoring8.53 Ratings00 Ratings00 Ratings
    Network device monitoring7.72 Ratings00 Ratings00 Ratings
    Multiple Server Monitoring8.23 Ratings00 Ratings00 Ratings
    Multi-device monitoring8.23 Ratings00 Ratings00 Ratings
    Automated alerts and notifications8.93 Ratings00 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Datadog and SolarWinds Loggly and Rapid7 InsightIDR
    Feature
    Datadog
    6.5
    2 Ratings
    9% below category average
    SolarWinds Loggly
    -
    Ratings
    Rapid7 InsightIDR
    -
    Ratings
    Patch Management7.31 Ratings00 Ratings00 Ratings
    Service configuration management6.41 Ratings00 Ratings00 Ratings
    Software and hardware inventory5.51 Ratings00 Ratings00 Ratings
    Policy-based automation6.92 Ratings00 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of Datadog and SolarWinds Loggly and Rapid7 InsightIDR
    Feature
    Datadog
    8.4
    3 Ratings
    6% above category average
    SolarWinds Loggly
    -
    Ratings
    Rapid7 InsightIDR
    -
    Ratings
    Performance data reports8.13 Ratings00 Ratings00 Ratings
    Customizable reporting7.83 Ratings00 Ratings00 Ratings
    Data visualization8.83 Ratings00 Ratings00 Ratings
    Risk analysis8.93 Ratings00 Ratings00 Ratings
    Security
    Comparison of Security features of Datadog and SolarWinds Loggly and Rapid7 InsightIDR
    Feature
    Datadog
    7.2
    2 Ratings
    4% below category average
    SolarWinds Loggly
    -
    Ratings
    Rapid7 InsightIDR
    -
    Ratings
    Data backup and recovery6.41 Ratings00 Ratings00 Ratings
    Antivirus and malware management7.31 Ratings00 Ratings00 Ratings
    Administrator access control7.82 Ratings00 Ratings00 Ratings
    Best Alternatives
    DatadogSolarWinds LogglyInsightIDR
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    SolarWinds Papertrail
    Score8.9 out of 10
    Microsoft Defender XDR
    Score8.7 out of 10
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    SolarWinds Kiwi Syslog Server
    Score8.1 out of 10
    Microsoft Defender XDR
    Score8.7 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    SolarWinds Kiwi Syslog Server
    Score8.1 out of 10
    Microsoft Defender XDR
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    DatadogSolarWinds LogglyInsightIDR
    Likelihood to Recommend
    8.9
    (66 ratings)
    8.2
    (48 ratings)
    10.0
    (12 ratings)
    Likelihood to Renew
    4.3
    (2 ratings)
    4.5
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (45 ratings)
    7.8
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (7 ratings)
    7.4
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DatadogSolarWinds LogglyInsightIDR
    Likelihood to Recommend
    Datadog
    Datadog may be better suited for teams that have a more out-of-the-box infrastructure, on the primary platforms Datadog supports. You may also have better results if you have a bigger team dedicated to devops and/or a bigger budget. We found that trying to adapt it to our use case (small team, .NET on AWS Fargate) wasn't feasible. We continually ran into roadblocks that required us to dig through documentation (and at times, having to figure out some documentation was wrong), go back and forth with support, and in my opinion, waste money on excessive and unintended usages due to opaque pricing models and inaccurate usage reports, as well as broken/non-functional rate sampling controls.
    Incentivized
    Read full review
    SolarWinds
    SolarWinds Loggly is great for capturing and organizing logs from 3rd party sources such as NGINX. Without SolarWinds Loggly it's really difficult to manage the logs overtime, find traffic patterns, and identify issues before they become a problem. Anyone who is routinely searching through massive log files could quickly benefit from the SolarWinds Loggly and it's capabilities.
    Incentivized
    Read full review
    Rapid7
    It has been brilliant for us in terms of understanding the behaviour affecting our endpoints and assets. We have full visibility of our alerts, which menas we can act on them immediately. We use a single pain of glass with dashboards that can be easily drilled down into to get further information. It has laso helped us eo create bespoke reports for senios Managmeent, while at the same time supports other teams like Network Mnagement and Operations.
    Incentivized
    Read full review
    Pros
    Datadog
    • The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
    • Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
    • Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.
    Incentivized
    Read full review
    SolarWinds
    • Putting our logs in one place and making them searchable. We use AWS, and CloudWatch has always been a little frustrating in this regard (though it has gotten better recently).
    • Deriving metrics from our logs. I think log-based metrics is such a good idea because your logs are the ultimate source for truth in regards to what the hell is going on inside your app. I have really loved the simplicity with which I can just count certain statements and call that a metric because just through the normal course of development certain log statements just naturally become a straightforward recording of an event having occurred.
    • Alerts. I actually have a few complaints about email alerts, but just the way I was able to set them up so easily has been huge. Since we started using Loggly, there have been at least 3 bugs that Loggly exposed that were frankly very bad. And withoutt Loggly or without a user reporting them, we would have never known they were happening! This is stuff I tried to set up in CloudWatch in various ways, but because of my own ignorance or perhaps the complexity/limitations of CloudWatch (or the complexity of my stack?), I wasn't getting the information that I needed until I was able to just tell Loggly to send me an email whenever the word "error" showed up.
    Incentivized
    Read full review
    Rapid7
    • Rapid7 InsightIDR does a very good job at keeping virus definitions up to date so that our threat intelligence is very up to date when knowing what to protect against.
    • It helps us by scanning all of our infrastructure components and highlights where improvements need to be made in security so we can be proactive with our security initiatives.
    • It has automated response mechanisms to triage and resolve any potentials risks allowing us to save time in the long run.
    Incentivized
    Read full review
    Cons
    Datadog
    • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
    • I would appreciate more supportive examples for how to filter and view metrics in the explorer
    • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
    Incentivized
    Read full review
    SolarWinds
    • Not all searches are intuitive.
    • We have to use a log aggregating device to ship our logs to Loggly as our network devices can not connect on an encrypted protocol. I would prefer if we could use some sort of VPN-based connector to ship logs securely.
    • Sometimes when drilled down, it can be difficult to fully reset a search term to back all the way out of a drill down.
    Incentivized
    Read full review
    Rapid7
    • Sometimes Rapid7 InsightIDR will be too locked down and without knowing will block applications and processes needed for day to day operation.
    • System scans with Rapid7 InsightIDR can be very bandwidth-heavy on the network and system resources.
    • From a recent incident, we have seen more and more false positives from Rapid7 InsightIDR on areas that we know are secure.
    Incentivized
    Read full review
    Likelihood to Renew
    Datadog
    Definitely will not revisit after our issues and, in my opinion, poor support.
    Incentivized
    Read full review
    SolarWinds
    Management is not open to having an agent sending the data to the cloud instance.
    Incentivized
    Read full review
    Rapid7
    No answers on this topic
    Usability
    Datadog
    There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.
    Incentivized
    Read full review
    SolarWinds
    Loggly's easy setup, very good customer support, and intuitive interface make Loggly very easy to use. User access management is also very easy as we can tailor the experience for each of our developers to access the information they need without having to wade through other information. While there was a slight learning curve in how to view the logs the way some specifically wanted, everything was possible and quite easy to do.
    Incentivized
    Read full review
    Rapid7
    No answers on this topic
    Support Rating
    Datadog
    The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
    Incentivized
    Read full review
    SolarWinds
    The support team have been great when we have logged tickets or had issues, most of the time it is down to user training, however we have had a couple of bugs that they have been able to iron out for us.
    Incentivized
    Read full review
    Rapid7
    No answers on this topic
    Implementation Rating
    Datadog
    Documentation was difficult to work through, rollout was catastrophic (completely outage)
    Incentivized
    Read full review
    SolarWinds
    It has good architecture, which focus on ese of use.
    Incentivized
    Read full review
    Rapid7
    No answers on this topic
    Alternatives Considered
    Datadog
    Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


    Key features:


    Logs, metrics, and APM (Application Performance Monitoring)


    Real-time alerting and dashboards


    Supports Kubernetes, AWS, GCP, and other integrations


    RUM (Real User Monitoring) and Synthetics





    ✅ Best for backend, server, and distributed systems monitoring.
    Incentivized
    Read full review
    SolarWinds
    We were using Zabbix. While it is an open-source solution that you can install for free the following things were limitations of the solution. 1) The scale and uptime of the solution are now your own problem. Since we were hosting at AWS this meant we still had a cost of the AWS solution. 2) The product is complicated from a configuration standpoint. In order to get anything meaningful out of it, you had to invest a lot of time and effort. We did consider NewRelic. I have experience with that product and do think that it is a solid alternative. Ultimately experience with the simplicity and speed of deployment with Loggly encouraged me to suggest using this again.
    Incentivized
    Read full review
    Rapid7
    The biggest advantage it has the lightweight agent and smooth and less traffic chaos in network during log collection. Cloud Security always require extra efforts but InsightIDR reduce that burden as it has highly anticipated agents to which knows what they need to do when they captured malicious traffic.log collection and threat intelligence is major part in and xdr and here it stand out along others in the market, I started my career as qualys administration but I like InsightIDR much now.
    Incentivized
    Read full review
    Return on Investment
    Datadog
    • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
    • Alerts allow us to remedy issues before our customers even know about them
    • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
    Incentivized
    Read full review
    SolarWinds
    • Unfortunately, we hit our logging cap on a weekly basis and we lose logs after that.
    • We have lost logs after hitting the maximum during service outages. We have become accustomed to not being able to rely on having them, then things go poorly.
    Incentivized
    Read full review
    Rapid7
    • Rapid7 InsightIDR has allowed us to be proactive in securing our systems as the vulnerability scans give us a lens at what we need to fortify when it comes to security.
    • In recent incidents its allowed us to save time and money as it mostly detects issues accurately and we are able to bring systems back quickly without too much downtime for the business.
    • With recent updates, we are confident that Rapid7 InsightIDR is a good solution for the long run as they are always making adjustments to their platform and improving it with every release.
    Incentivized
    Read full review
    ScreenShots

    Datadog Screenshots

    Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.

    SolarWinds Loggly Screenshots

    Screenshot of Streamlined Log AnalysisScreenshot of Monitoring & AlertingProduct screenshotProduct screenshotProduct screenshot