What users are saying about
149 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 149 reviews and ratings
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 42 reviews and ratings
Feature Set Ratings
Network Performance Monitoring

Datadog
Feature Set Not Supported
N/A

7.2
ManageEngine OpManager
72%
ManageEngine OpManager ranks higher in 10/10 features
ManageEngine OpManager ranks higher in 10/10 features
Automated network device discovery

N/A
0 Ratings

7.5
75%
10 Ratings
Network monitoring

N/A
0 Ratings

8.3
83%
10 Ratings
Baseline threshold calculation

N/A
0 Ratings

7.9
79%
9 Ratings
Alerts

N/A
0 Ratings

8.6
86%
10 Ratings
Network capacity planning

N/A
0 Ratings

7.2
72%
9 Ratings
Packet capture analysis

N/A
0 Ratings

5.6
56%
6 Ratings
Network mapping

N/A
0 Ratings

6.0
60%
8 Ratings
Customizable reports

N/A
0 Ratings

6.7
67%
10 Ratings
Wireless infrastructure monitoring

N/A
0 Ratings

6.8
68%
9 Ratings
Hardware health monitoring

N/A
0 Ratings

7.8
78%
10 Ratings
Attribute Ratings
- Datadog is rated higher in 2 areas: Likelihood to Recommend, Usability
- ManageEngine OpManager is rated higher in 1 area: Support Rating
Likelihood to Recommend

9.0
Datadog
90%
19 Ratings

7.8
ManageEngine OpManager
78%
10 Ratings
Usability

10.0
Datadog
100%
1 Rating

9.0
ManageEngine OpManager
90%
2 Ratings
Support Rating

8.8
Datadog
88%
10 Ratings

9.4
ManageEngine OpManager
94%
6 Ratings
Likelihood to Recommend
Datadog
Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.

Verified User
Director in Research & Development
Financial Services Company, 1-10 employeesManageEngine OpManager
Organizations are more wanting to have a Hybrid model, few organizations are moving to a 100% Cloud model. Doing so, Infrastructure monitoring i.e. ensuring Performance and Availability is catering to Internal/External client SLA is the utmost priority. OpManager captures Performance and Availability regardless of Hybrid and/or Cloud.

Verified User
Partner in Product Management
Information Technology & Services Company, 51-200 employeesPros
Datadog
- APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
- Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
- Lightweight agent on hosts
ServiceNow Lead Engineer/Architect
WayfairInformation Technology and Services, 10,001+ employees
ManageEngine OpManager
- You can easily create custom dashboards.
- Very intuitive and easy to use.
- All in one solution: monitoring, backup configuration, notifications, ipam.
CIO (Chief Information Officer)
desarrollos deltaConstruction, 201-500 employees
Cons
Datadog
- User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
- Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
- Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
Software Architect
SpringAheadInternet, 51-200 employees
ManageEngine OpManager
- management of enterprise edition is really complex
- lack of integration with AppManager (application monitoring)
- not so easy to integrate with SIEM

Verified User
Strategist in Information Technology
Banking Company, 501-1000 employeesPricing Details
Datadog
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Starting Price
$0 Up to 5 hosts
Datadog Editions & Modules
On-premise Edition
Infrastructure | $15.001 |
---|---|
Log Management | $1.272 |
APM | $31.003 |
- Per Host Per Month
- Per Million Log Events
- Per Host Per Month
SaaS Edition
Free | $01 |
---|---|
Standard | $15/host2 |
Enterprise | Custom3 |
- Up to 5 hosts
- Up to 500 hosts
- 500+ hosts
Additional Pricing Details
—ManageEngine OpManager
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$245
Starting Price
$245 for 10 devices
ManageEngine OpManager Editions & Modules
Edition
Standard Edition | $2451 |
---|---|
Professional Edition | $3451 |
Enterprise Edition | $11,5452 |
- for 10 devices
- for 250 devices
Additional Pricing Details
—Usability
Datadog
Datadog 10.0
Based on 1 answer
The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 501-1000 employeesManageEngine OpManager
ManageEngine OpManager 9.0
Based on 2 answers
I feel it can complete with other tools if they can improve little bit more.
specialist
hclInformation Technology & Services, 10,001+ employees
Support Rating
Datadog
Datadog 8.8
Based on 10 answers
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Verified User
Director in Information Technology
Consumer Goods Company, 51-200 employeesManageEngine OpManager
ManageEngine OpManager 9.4
Based on 6 answers
You can call or email support, they are responsive and fast to reply. ManageEngine has a knowledge base that is full of support topics, almost any issue can be resolved in it.
Network Systems Engineer
Whitesell GroupMechanical or Industrial Engineering, 501-1000 employees
Alternatives Considered
Datadog
We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.

Verified User
Engineer in Information Technology
Information Technology and Services Company, 201-500 employeesManageEngine OpManager
ManageEngine OPManager has already made its place in the market as compared to other tools available due to following reasons - 1. Monitoring capabilities for almost every infrastructure types such as Network, Servers, Virtualization etc2. Medium Licensing Cost and not that aggressively increasing every year.3. Good Support and steady pace of growth and marketing.
Development Team Lead
AccentureComputer Software, 10,001+ employees
Return on Investment
Datadog
- One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
- Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
Systems Analyst, Engineering
Dreamworks AnimationEntertainment, 1001-5000 employees
ManageEngine OpManager
- Provided near real-time server down notifications.
- Ability to send SMS notifications to on-call techs.
- Ability to restart services to provide as little downtime as possible of critical applications.

Verified User
Contributor in Information Technology
Medical Device Company, 201-500 employees