What users are saying about
101 Ratings
101 Ratings
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Score 8.1 out of 100
34 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Datadog

Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.
Anonymous | TrustRadius Reviewer

ManageEngine OpManager

There were some market leader monitoring products [until] this year which were hard to replace due to their customer base even when ManageEngine had equivalent capability similar to other vendor products but still ManageEngine was not the top. I think its time ManageEngine [OpManager] can become number 1 monitoring choice as a replacement of existing market leader tool due to following reasons - 1. Powerful capabilities.2. Same Licensing Cost.3. Product maturity
Rekha Yadav | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

Datadog
ManageEngine OpManager
8.3
Automated network device discovery
Datadog
ManageEngine OpManager
9.0
Network monitoring
Datadog
ManageEngine OpManager
9.2
Baseline threshold calculation
Datadog
ManageEngine OpManager
8.8
Alerts
Datadog
ManageEngine OpManager
9.1
Network capacity planning
Datadog
ManageEngine OpManager
7.8
Packet capture analysis
Datadog
ManageEngine OpManager
6.2
Network mapping
Datadog
ManageEngine OpManager
7.7
Customizable reports
Datadog
ManageEngine OpManager
7.9
Wireless infrastructure monitoring
Datadog
ManageEngine OpManager
8.3
Hardware health monitoring
Datadog
ManageEngine OpManager
9.0

Pros

Datadog

  • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
  • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
  • Lightweight agent on hosts
Anthony Zappala | TrustRadius Reviewer

ManageEngine OpManager

  • You can easily create custom dashboards.
  • Very intuitive and easy to use.
  • All in one solution: monitoring, backup configuration, notifications, ipam.
humberto martinez | TrustRadius Reviewer

Cons

Datadog

  • User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
  • Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
  • Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
Kevin Van Heusen | TrustRadius Reviewer

ManageEngine OpManager

  • The interface can be complicated for novice users.
  • Updates are continually released, lots of downtime to upgrade.
  • Occasionally product MIBs are not available.
Mike Maner | TrustRadius Reviewer

Usability

Datadog

Datadog 10.0
Based on 1 answer
The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.
Anonymous | TrustRadius Reviewer

ManageEngine OpManager

ManageEngine OpManager 9.0
Based on 2 answers
I feel it can complete with other tools if they can improve little bit more.
rohit rana | TrustRadius Reviewer

Support Rating

Datadog

Datadog 8.4
Based on 12 answers
Our experience working with their support found them to be helpful and quick to respond. Also, as many of their integrations are open source, improvements we desired could be tracked and even driven by us. Their documentation is excellent and makes integrating their tooling simple and makes standing up monitoring for new application a quick and painless process.
Anonymous | TrustRadius Reviewer

ManageEngine OpManager

ManageEngine OpManager 9.0
Based on 6 answers
At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.
humberto martinez | TrustRadius Reviewer

Alternatives Considered

Datadog

New Relic APM is a great application performance monitoring tool, but the agent was producing an increased load on our system compared to Datadog. Datadog also gives the flexibility of going outside of the boundaries of the application and looking at system performance as well, which can have a large impact on application performance.
Stephen Groat | TrustRadius Reviewer

ManageEngine OpManager

Very similar product but ManageEngine OpsManager provides a more intuitive interface and it's in general easier to understand and operate.
Anonymous | TrustRadius Reviewer

Return on Investment

Datadog

  • One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
  • Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
Rajeshh Raghavan | TrustRadius Reviewer

ManageEngine OpManager

  • One single tool to monitor most of the infrastructure type
  • Less maintenance required to maintain product stability in operations
  • Medium Licensing Cost and full features
  • Product is not enhancing its features that rapidly
Rekha Yadav | TrustRadius Reviewer

Screenshots

Pricing Details

Datadog

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Datadog Editions & Modules

On-premise Edition
Infrastructure$15.001
Log Management$1.272
APM$31.003
  1. Per Host Per Month
  2. Per Million Log Events
  3. Per Host Per Month
SaaS Edition
Free$01
Standard$15/host2
EnterpriseCustom3
  1. Up to 5 hosts
  2. Up to 500 hosts
  3. 500+ hosts
Additional Pricing Details

ManageEngine OpManager

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$245*

* per installation

ManageEngine OpManager Editions & Modules

Edition
Standard Edition$2451
Professional Edition$3451
Enterprise Edition$11,5452
  1. for 10 devices
  2. for 250 devices
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Datadog
9.1
ManageEngine OpManager
8.9

Usability

Datadog
10.0
ManageEngine OpManager
9.0

Support Rating

Datadog
8.4
ManageEngine OpManager
9.0

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