Datadog vs. ManageEngine Endpoint Central

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Datadog
Score 8.6 out of 10
N/A
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
$18
per month per host
ManageEngine Endpoint Central
Score 9.0 out of 10
N/A
Desktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.
$795
per year per user
Pricing
DatadogManageEngine Endpoint Central
Editions & Modules
Log Management
$1.27
per month (billed annually) per host
Infrastructure
$15.00
per month (billed annually) per host
Standard
$18
per month per host
Enterprise
$27
per month per host
DevSecOps Pro
$27
per month per host
APM
$31.00
per month (billed annually) per host
DevSecOps Enterprise
$41
per month per host
No answers on this topic
Offerings
Pricing Offerings
DatadogManageEngine Endpoint Central
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).
More Pricing Information
Community Pulse
DatadogManageEngine Endpoint Central
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DatadogManageEngine Endpoint Central
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User Ratings
DatadogManageEngine Endpoint Central
Likelihood to Recommend
9.4
(55 ratings)
9.1
(155 ratings)
Likelihood to Renew
-
(0 ratings)
9.3
(10 ratings)
Usability
9.2
(34 ratings)
9.0
(115 ratings)
Support Rating
8.9
(6 ratings)
6.0
(8 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
1.8
(1 ratings)
Professional Services
-
(0 ratings)
1.8
(1 ratings)
Vendor post-sale
-
(0 ratings)
1.8
(1 ratings)
Vendor pre-sale
-
(0 ratings)
1.8
(1 ratings)
User Testimonials
DatadogManageEngine Endpoint Central
Likelihood to Recommend
Datadog
As per my experience, Datadog is best suited for complex, cloud-native environments where unified observability is critical, as it integrates seamlessly with AWS and Azure. Moreover, it provides deep visibility into latency and error rates. Datadog pricing is less appropriate for Startups with a tight budget and for organizations needing advanced incident management.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
ManageEngine Endpoint Central is very well suited to most kind of patches, updates, and software deployments. It's able to quickly recognize and update third-party software whenever a new security vulnerability is discovered, and it's able to do this for you automatically. The remote connection and management features allow us to begin troubleshooting immediately once a user reports an issue, regardless of whether or not they're working on-campus or from home. A ticket that might have taken a few days to close out now takes no longer than a couple minutes. If you use Mac, the remote connection feature requires the user to allow Endpoint Central through their system's Security/Privacy settings. This step can be difficult for your less tech-savvy users. You can remotely and silently access a computer's task manager, registry, and command prompt, which is incredibly useful. This saves us a ton of time on having to contact the user and schedule a meeting. The only complaints I have about these management features are that the UI is a little bare bones, and it occasionally has minor problems with responsiveness.
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Pros
Datadog
  • The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
  • Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
  • Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • We set alerts when a devices gets low on disk space. That is automatic and creates a ticket in ME SDP. We are then able to Add space to a VM Desktop, and then go thru ManageEngine Endpoint Central to extend the drives so the entire process can be done without interruption to the end user.
  • Using the patch scans we can easily see what patches have been installed for all manufacturers not just Microsoft, without having to physically go to the device. It also allows us to choose which patches we want to push out and automate the process so we can be hands off, freeing up out time for other things.
  • Remote access to devices. This allows us to remotely make changes, not just via remote control but also make registry changes and clean up space without going to the device and without interruption to the end user.
  • Alerts. We have set up to get email alerts when new hardware is plugged into any computers. This lets us know if someone is bringing in un-authorized equipment (thumb drives, hubs, etc) to better manage what is/is not on our network.
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Cons
Datadog
  • In my experience, .NET Tracing Agent caused severe and untraceable performance issues
  • In my opinion, usage and billing structures were opaque and surprising
  • In my experience, documentation was incomplete, contradicting or sometimes completely wrong, even for common infrastructure (AWS Fargate)
  • I feel support was unhelpful at times, and bounced us back and forth to other teams
  • In my opinion, multiple methods of sample rate control were ineffective, adding to excessive usage and cost
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • The remote CLI/PowerShell interfaces should support tab completion and command history like the real-world versions
  • Remote control could work better
  • Having a standalone application, even if just a Java app or something for the remote control/remote command line versus running it out of a web browser
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Likelihood to Renew
Datadog
Definitely will not revisit after our issues and, in my opinion, poor support.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
ManageEngine is considered an excellent product due to its comprehensive suite of solutions for IT management, with ManageEngine Endpoint Central specifically excelling in endpoint management. The platform stands out for its user-friendly interface, robust features, and versatility in addressing diverse IT needs. It offers organizations a centralized solution for endpoint security, patch management, software deployment, and asset management
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Usability
Datadog
There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
I gave this rating because ManageEngine Endpoint Central is reliable, easy to use, and delivers strong value for money. It helps us save time through automation and effectively handles patching, remote support, application management, BitLocker security, and corporate data wipe. Although cloud DLP support is limited, the overall performance and stability fully justify the rating.
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Support Rating
Datadog
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
The immediate chat support is great and very helpful. However, if you need escalated support or have a deeper need that the chat tool can't help with, you will experience significant wait times and slow responses. The time zone difference becomes painful to the point of often just giving up.
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Implementation Rating
Datadog
Documentation was difficult to work through, rollout was catastrophic (completely outage)
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
It seems that the services offered with the purchase change from what is covered to what is an additional cost. Somethings I thought we had ended up requiring an additional purchase if we wanted to continue using the feature.
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Alternatives Considered
Datadog
Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


Key features:


Logs, metrics, and APM (Application Performance Monitoring)


Real-time alerting and dashboards


Supports Kubernetes, AWS, GCP, and other integrations


RUM (Real User Monitoring) and Synthetics





✅ Best for backend, server, and distributed systems monitoring.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
This works great. It is super easy to setup automated patching and the patching actually works. When using Solarwinds, we would have to regularly troubleshoot machines and figure out why they were not patching. This is not the case with ManageEngine Endpoint Central. We have seen a significant decrease in number of troubleshooting hours since moving.
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Return on Investment
Datadog
  • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
  • Alerts allow us to remedy issues before our customers even know about them
  • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • We have been able resolve and complete any requests which include things like software deployment or issues that include troubleshooting, much faster and more efficiently. This has had a sharp decrease in our response times and also time it takes to complete these requests or incidents.
  • The mobile device management features have allowed us to be able to have a much tighter grip on security. This means we have dramtically decreased our device vulnerabilities and risk of data breaches. This has saved us lots of time and money.
  • The remote features that are available have helped a lot with user's being able to work remotely and allow our organisation to sustain hybrid work. It means user's can still be as productive and IT support is as efficient no matter where the user is working.
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ScreenShots

Datadog Screenshots

Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.

ManageEngine Endpoint Central Screenshots

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