Datadog vs. Mattermost

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Datadog
Score 8.5 out of 10
N/A
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
$18
per month per host
Mattermost
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Pricing
DatadogMattermost
Editions & Modules
Log Management
$1.27
per month (billed annually) per host
Infrastructure
$15.00
per month (billed annually) per host
Standard
$18
per month per host
Enterprise
$27
per month per host
DevSecOps Pro
$27
per month per host
APM
$31.00
per month (billed annually) per host
DevSecOps Enterprise
$41
per month per host
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
Offerings
Pricing Offerings
DatadogMattermost
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).
More Pricing Information
Community Pulse
DatadogMattermost
Features
DatadogMattermost
Project Management
Comparison of Project Management features of Product A and Product B
Datadog
-
Ratings
Mattermost
7.9
45 Ratings
3% above category average
Task Management00 Ratings6.933 Ratings
Gantt Charts00 Ratings7.59 Ratings
Scheduling00 Ratings7.69 Ratings
Workflow Automation00 Ratings7.126 Ratings
Mobile Access00 Ratings8.742 Ratings
Search00 Ratings9.024 Ratings
Visual planning tools00 Ratings8.511 Ratings
Communication
Comparison of Communication features of Product A and Product B
Datadog
-
Ratings
Mattermost
8.3
48 Ratings
5% above category average
Chat00 Ratings9.548 Ratings
Notifications00 Ratings8.348 Ratings
Discussions00 Ratings9.146 Ratings
Surveys00 Ratings9.429 Ratings
Internal knowledgebase00 Ratings7.332 Ratings
Integrates with GoToMeeting00 Ratings7.78 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.012 Ratings
Integrates with Outlook00 Ratings7.58 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Datadog
-
Ratings
Mattermost
9.0
28 Ratings
13% above category average
Versioning00 Ratings7.911 Ratings
Video files00 Ratings9.422 Ratings
Audio files00 Ratings9.422 Ratings
Document collaboration00 Ratings8.018 Ratings
Access control00 Ratings9.822 Ratings
Advanced security features00 Ratings8.919 Ratings
Integrates with Google Drive00 Ratings8.212 Ratings
Device sync00 Ratings9.916 Ratings
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DatadogMattermost
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Score 8.8 out of 10
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Score 9.2 out of 10
Medium-sized Companies
GitLab
GitLab
Score 8.6 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
NetBrain Technologies
NetBrain Technologies
Score 9.1 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
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User Ratings
DatadogMattermost
Likelihood to Recommend
9.5
(23 ratings)
8.3
(50 ratings)
Likelihood to Renew
-
(0 ratings)
6.6
(7 ratings)
Usability
10.0
(2 ratings)
6.3
(6 ratings)
Support Rating
8.9
(6 ratings)
8.0
(9 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
6.7
(35 ratings)
User Testimonials
DatadogMattermost
Likelihood to Recommend
Datadog
DataDog Is well suited to all of the Infrastructure Monitoring Solutions, DB monitoring, and other Network monitoring also. It's not well suited because it cannot give perfect Infrastructure recommendations for our use case but also For example: If we are using AWS DB to monitor performance insights then Datadog is less effective there because AWS gives very niche recommendations.
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Mattermost
I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
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Pros
Datadog
  • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
  • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
  • Lightweight agent on hosts
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Mattermost
  • Easy intergration to our main CRM (Monday.com)
  • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
  • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
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Cons
Datadog
  • We had a couple "integrations" that had some issues during setup, but Support addressed them very quickly
  • Unnecessary alerts about DataDog components...by the time I see them, they're almost always also fixed
  • I wish there was a DataDog mobile app that would have dedicated alerts (configurable per alert to override Do Not Disturb setting) instead of relying on emails notifications that could be overlooked in the midst of many incoming emails around the same time.
Read full review
Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
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Likelihood to Renew
Datadog
No answers on this topic
Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
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Usability
Datadog
The UI is built for ease of use everything is easy to find. The buttons, menus, drop downs have all been built that everything is well located and in the right place. The options that are needed depending on the screen that you are on appear when needed. And very fast loading times
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Mattermost
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
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Support Rating
Datadog
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
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Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
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Implementation Rating
Datadog
No answers on this topic
Mattermost
This went as expected. No surprises or major hurdles.
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Alternatives Considered
Datadog
We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.
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Mattermost
I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
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Return on Investment
Datadog
  • Visibility into website issues and performance problems has improved our company communication.
  • Handling and detecting site issues faster has improved customer satisfaction and retention.
  • Configuration of the Datadog site can take a bit of time and we lost a bit of developer time during that process.
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Mattermost
  • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
  • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
  • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
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ScreenShots

Datadog Screenshots

Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.