What users are saying about
156 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 156 reviews and ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.6 out of 100
Based on 9 reviews and ratings
Feature Set Ratings
Network Performance Monitoring

Datadog
Feature Set Not Supported
N/A

8.6
NETSCOUT nGeniusONE
86%
NETSCOUT nGeniusONE ranks higher in 10/10 features
NETSCOUT nGeniusONE ranks higher in 10/10 features
Automated network device discovery

N/A
0 Ratings

9.0
90%
2 Ratings
Network monitoring

N/A
0 Ratings

8.4
84%
5 Ratings
Baseline threshold calculation

N/A
0 Ratings

6.6
66%
4 Ratings
Alerts

N/A
0 Ratings

7.8
78%
5 Ratings
Network capacity planning

N/A
0 Ratings

9.0
90%
5 Ratings
Packet capture analysis

N/A
0 Ratings

9.6
96%
5 Ratings
Network mapping

N/A
0 Ratings

8.3
83%
4 Ratings
Customizable reports

N/A
0 Ratings

7.4
74%
5 Ratings
Wireless infrastructure monitoring

N/A
0 Ratings

10.0
100%
2 Ratings
Hardware health monitoring

N/A
0 Ratings

10.0
100%
2 Ratings
Attribute Ratings
- Datadog is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend

9.0
Datadog
90%
19 Ratings

6.6
NETSCOUT nGeniusONE
66%
5 Ratings
Usability

10.0
Datadog
100%
1 Rating

6.5
NETSCOUT nGeniusONE
65%
2 Ratings
Support Rating

8.8
Datadog
88%
10 Ratings

7.5
NETSCOUT nGeniusONE
75%
4 Ratings
Likelihood to Recommend
Datadog
Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.

Verified User
Director in Research & Development
Financial Services Company, 1-10 employeesNETSCOUT nGeniusONE
It’s best for troubleshooting issues that require a packet level analysis. By having source/destination you can have a view into how the packets are traversing the network. If alerts/baselines are set up it can help identify something out of the norm. Very useful for VoIP applications as well. Would not recommend for small scale environments.

Verified User
Engineer in Information Technology
Utilities Company, 5001-10,000 employeesPros
Datadog
- APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
- Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
- Lightweight agent on hosts
ServiceNow Lead Engineer/Architect
WayfairInformation Technology and Services, 10,001+ employees
NETSCOUT nGeniusONE
- NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
- I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
- I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
Technical Specialist
TelstraTelecommunications, 10,001+ employees
Cons
Datadog
- User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
- Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
- Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
Software Architect
SpringAheadInternet, 51-200 employees
NETSCOUT nGeniusONE
- Possibly the setup. The organization of setting up the sites weren't as easy as I would have liked.

Verified User
Engineer in Information Technology
Retail Company, 5001-10,000 employeesPricing Details
Datadog
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Starting Price
$0 Up to 5 hosts
Datadog Editions & Modules
On-premise Edition
Infrastructure | $15.001 |
---|---|
Log Management | $1.272 |
APM | $31.003 |
- Per Host Per Month
- Per Million Log Events
- Per Host Per Month
SaaS Edition
Free | $01 |
---|---|
Standard | $15/host2 |
Enterprise | Custom3 |
- Up to 5 hosts
- Up to 500 hosts
- 500+ hosts
Additional Pricing Details
—NETSCOUT nGeniusONE
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—NETSCOUT nGeniusONE Editions & Modules
—
Additional Pricing Details
—Usability
Datadog
Datadog 10.0
Based on 1 answer
The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 501-1000 employeesNETSCOUT nGeniusONE
NETSCOUT nGeniusONE 6.5
Based on 2 answers
It provides a lot of useful information, but it's not always easy/intuitive to find it. It really needs to get a fully functional API integrated to support automation and integration with other monitoring and analytics tools to enable faster decision making. On the other hand, it gathers a lot of useful information from complex networks that are useful for capacity management and faster incident isolation and resolution.

Verified User
Director in Information Technology
Aviation & Aerospace Company, 10,001+ employeesSupport Rating
Datadog
Datadog 8.8
Based on 10 answers
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Verified User
Director in Information Technology
Consumer Goods Company, 51-200 employeesNETSCOUT nGeniusONE
NETSCOUT nGeniusONE 7.5
Based on 4 answers
We have a dedicated OSE who has been very helpful. Besides that, we have little experience beyond this specific model

Verified User
Engineer in Information Technology
Utilities Company, 5001-10,000 employeesAlternatives Considered
Datadog
We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.

Verified User
Engineer in Information Technology
Information Technology and Services Company, 201-500 employeesNETSCOUT nGeniusONE
Majority of vendors on the market at the time only handle a piece of network instrumentation. Netscout covered all the bases which meet our company's requirements for "One throat to choke" rule. For the market we are in its nice to have a local team that can be onsite the same day if needed.
Senior Network Engineer
Kansas City Southern RailwayTransportation/Trucking/Railroad, 5001-10,000 employees
Return on Investment
Datadog
- One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
- Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
Systems Analyst, Engineering
Dreamworks AnimationEntertainment, 1001-5000 employees
NETSCOUT nGeniusONE
- NetScout nGeniusONE helps to reduce the time and effort (people to involve) to react on network outages, speed up the investigation progress, and much more quickly to identify the root cause.
- Proactive helps the operation team to identify the underline problems and help the business to take actions before the issue starts to impact the customer's business. Help to reduce the incidents and outages.
- Help the operation teams to better understand the performance and health of the network from a higher level and end to end perspective, improve the efficiency of work.
Technical Specialist
TelstraTelecommunications, 10,001+ employees