What users are saying about
156 Ratings
156 Ratings
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Score 8.2 out of 100
9 Ratings
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Score 6.6 out of 100

Feature Set Ratings

    Network Performance Monitoring

    Datadog

    Feature Set Not Supported
    N/A
    8.6

    NETSCOUT nGeniusONE

    86%
    NETSCOUT nGeniusONE ranks higher in 10/10 features

    Automated network device discovery

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Network monitoring

    N/A
    0 Ratings
    8.4
    84%
    5 Ratings

    Baseline threshold calculation

    N/A
    0 Ratings
    6.6
    66%
    4 Ratings

    Alerts

    N/A
    0 Ratings
    7.8
    78%
    5 Ratings

    Network capacity planning

    N/A
    0 Ratings
    9.0
    90%
    5 Ratings

    Packet capture analysis

    N/A
    0 Ratings
    9.6
    96%
    5 Ratings

    Network mapping

    N/A
    0 Ratings
    8.3
    83%
    4 Ratings

    Customizable reports

    N/A
    0 Ratings
    7.4
    74%
    5 Ratings

    Wireless infrastructure monitoring

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Hardware health monitoring

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Attribute Ratings

    • Datadog is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    9.0

    Datadog

    90%
    19 Ratings
    6.6

    NETSCOUT nGeniusONE

    66%
    5 Ratings

    Usability

    10.0

    Datadog

    100%
    1 Rating
    6.5

    NETSCOUT nGeniusONE

    65%
    2 Ratings

    Support Rating

    8.8

    Datadog

    88%
    10 Ratings
    7.5

    NETSCOUT nGeniusONE

    75%
    4 Ratings

    Likelihood to Recommend

    Datadog

    Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.
    Anonymous | TrustRadius Reviewer

    NETSCOUT nGeniusONE

    It’s best for troubleshooting issues that require a packet level analysis. By having source/destination you can have a view into how the packets are traversing the network. If alerts/baselines are set up it can help identify something out of the norm. Very useful for VoIP applications as well. Would not recommend for small scale environments.
    Anonymous | TrustRadius Reviewer

    Pros

    Datadog

    • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
    • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
    • Lightweight agent on hosts
    Anthony Zappala | TrustRadius Reviewer

    NETSCOUT nGeniusONE

    • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
    • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
    • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
    Paul Fan | TrustRadius Reviewer

    Cons

    Datadog

    • User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
    • Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
    • Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
    Kevin Van Heusen | TrustRadius Reviewer

    NETSCOUT nGeniusONE

    • Possibly the setup. The organization of setting up the sites weren't as easy as I would have liked.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Datadog

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional

    Starting Price

    $0 Up to 5 hosts

    Datadog Editions & Modules

    On-premise Edition
    Infrastructure$15.001
    Log Management$1.272
    APM$31.003
    1. Per Host Per Month
    2. Per Million Log Events
    3. Per Host Per Month
    SaaS Edition
    Free$01
    Standard$15/host2
    EnterpriseCustom3
    1. Up to 5 hosts
    2. Up to 500 hosts
    3. 500+ hosts
    Additional Pricing Details

    NETSCOUT nGeniusONE

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    NETSCOUT nGeniusONE Editions & Modules

    Additional Pricing Details

    Usability

    Datadog

    Datadog 10.0
    Based on 1 answer
    The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.
    Anonymous | TrustRadius Reviewer

    NETSCOUT nGeniusONE

    NETSCOUT nGeniusONE 6.5
    Based on 2 answers
    It provides a lot of useful information, but it's not always easy/intuitive to find it. It really needs to get a fully functional API integrated to support automation and integration with other monitoring and analytics tools to enable faster decision making. On the other hand, it gathers a lot of useful information from complex networks that are useful for capacity management and faster incident isolation and resolution.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Datadog

    Datadog 8.8
    Based on 10 answers
    The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
    Anonymous | TrustRadius Reviewer

    NETSCOUT nGeniusONE

    NETSCOUT nGeniusONE 7.5
    Based on 4 answers
    We have a dedicated OSE who has been very helpful. Besides that, we have little experience beyond this specific model
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Datadog

    We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.
    Anonymous | TrustRadius Reviewer

    NETSCOUT nGeniusONE

    Majority of vendors on the market at the time only handle a piece of network instrumentation. Netscout covered all the bases which meet our company's requirements for "One throat to choke" rule. For the market we are in its nice to have a local team that can be onsite the same day if needed.
    Chris Woods | TrustRadius Reviewer

    Return on Investment

    Datadog

    • One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
    • Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
    Rajeshh Raghavan | TrustRadius Reviewer

    NETSCOUT nGeniusONE

    • NetScout nGeniusONE helps to reduce the time and effort (people to involve) to react on network outages, speed up the investigation progress, and much more quickly to identify the root cause.
    • Proactive helps the operation team to identify the underline problems and help the business to take actions before the issue starts to impact the customer's business. Help to reduce the incidents and outages.
    • Help the operation teams to better understand the performance and health of the network from a higher level and end to end perspective, improve the efficiency of work.
    Paul Fan | TrustRadius Reviewer

    Screenshots

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