Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Datadog
Score 8.6 out of 10
N/A
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
$18
per month per host
NETSCOUT nGeniusONE
Score 8.6 out of 10
N/A
NETSCOUT’s nGeniousONE is a platform designed to monitor enterprise-level networks. It includes standard monitoring capabilities, as well as advanced inspection and analytics features.N/A
Pricing
DatadogNETSCOUT nGeniusONE
Editions & Modules
Log Management
$1.27
per month (billed annually) per host
Infrastructure
$15.00
per month (billed annually) per host
Standard
$18
per month per host
Enterprise
$27
per month per host
DevSecOps Pro
$27
per month per host
APM
$31.00
per month (billed annually) per host
DevSecOps Enterprise
$41
per month per host
No answers on this topic
Offerings
Pricing Offerings
DatadogNETSCOUT nGeniusONE
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).
More Pricing Information
Community Pulse
DatadogNETSCOUT nGeniusONE
Features
DatadogNETSCOUT nGeniusONE
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
Datadog
-
Ratings
NETSCOUT nGeniusONE
8.7
6 Ratings
7% above category average
Automated network device discovery00 Ratings10.03 Ratings
Network monitoring00 Ratings10.06 Ratings
Baseline threshold calculation00 Ratings8.05 Ratings
Alerts00 Ratings8.06 Ratings
Network capacity planning00 Ratings7.06 Ratings
Packet capture analysis00 Ratings10.06 Ratings
Network mapping00 Ratings9.05 Ratings
Customizable reports00 Ratings8.06 Ratings
Wireless infrastructure monitoring00 Ratings9.03 Ratings
Hardware health monitoring00 Ratings8.03 Ratings
Best Alternatives
DatadogNETSCOUT nGeniusONE
Small Businesses
InfluxDB
InfluxDB
Score 8.8 out of 10
NinjaOne
NinjaOne
Score 9.1 out of 10
Medium-sized Companies
Sumo Logic
Sumo Logic
Score 8.9 out of 10
PingPlotter
PingPlotter
Score 9.4 out of 10
Enterprises
NetBrain Technologies
NetBrain Technologies
Score 9.1 out of 10
PingPlotter
PingPlotter
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DatadogNETSCOUT nGeniusONE
Likelihood to Recommend
9.4
(35 ratings)
10.0
(6 ratings)
Usability
7.6
(14 ratings)
6.5
(2 ratings)
Support Rating
8.9
(6 ratings)
7.5
(2 ratings)
User Testimonials
DatadogNETSCOUT nGeniusONE
Likelihood to Recommend
Datadog
Where Datadog is good: - Real-time Visibility During Incidents: During high-severity incidents, Datadog dashboards, coupled with real-time logging and APM traces, provide immediate insight into system health and enable fast triage. For example, we’ve used trace ID correlation between logs and APM to quickly identify downstream service failures due to network degradation during a major outage. - Service Ownership at Scale: With over 50 engineering teams, providing self-service monitoring is essential. We use Datadog monitors, SLO dashboards, and templates so teams can track their own service health without reinventing the wheel. Tagging and RBAC features help us scope data access appropriately. Where Datadog can improve: While Datadog’s logging capabilities are powerful, storing all application logs in Datadog can become cost-prohibitive at high volumes.
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NETSCOUT
NETSCOUT nGeniusONE is a great network performance monitoring tool as it helps to trace the path of packet and to identify the exact place where the packet is loss. It is well suited in scenarios where the organization have large network and they need continuous monitoring because loss of connectivity may lead to serious financial loss in sectors like banking, hospitals. The network performance and connectivity needs to be stable for proper execution of transactions, bookings, data transfer and other critical task. Performance monitoring of large enterprise is a big task and doing that manually requires very much effort, but with NETSCOUT nGeniusONE it becomes easy. It is not well suited in scenarios where there is small network and they can survive if any link flaps for small duration of time.
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Pros
Datadog
  • Create Dashboards as per application, environments, and Custom metrics in one panel.
  • Log aggregation, one-stop Application monitoring tools for the whole infrastructure.
  • Playbooks, SLA definition, success and error quotas, request visualizations.
  • DB monitoring, Serverless stack monitoring.
  • Alerting of Production incidents so we can quickly resolve the issues on time.
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NETSCOUT
  • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
  • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
  • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
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Cons
Datadog
  • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
  • I would appreciate more supportive examples for how to filter and view metrics in the explorer
  • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
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NETSCOUT
  • Better access to resources
  • Pricing in this niche market is very high, hard for the little guy to take advantage of these solutions
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Usability
Datadog
Datadog's user interface is quite friendly and easy to navigate. With menus clearly categorized, and ability to bookmark important dashboards, one can easily find what they're looking for. For dashboards, ability to move and resize visualizations and group them, is really helpful to organize dashboards. Automatic suggestions from Datadog for important visualizations based on the metrics and logs would provide another level of ease of use.
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NETSCOUT
Requires quite a bit of training not only for config but to use. Highly recommend having a SME come in from Netscout to help initially for these. Once you learn the UI, it’s much better to use but is not intuitive.
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Support Rating
Datadog
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
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NETSCOUT
If you spend the right amount of money with them they work very close to you to support your needs. I ignore how they work in companies with lower expenses on their products. NetScout is not a very dynamic introducing platform with enhancements that their customers need. We contract their professional services so support level is good, although too pricey from my perspective.
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Alternatives Considered
Datadog
We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.
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NETSCOUT
Wireshark has been around for years and has been used primarily for packet analyzing. NetScout does this and goes above and beyond with the graphics interface analyzes and customer filtering for packet analyzes. You can go straight to the packet analyze within NetScout but you will find that to be more work, this would be like starting with Wireshark. Instead, begin with the graphical interface to narrow down the traffic, a visual effect. Then go to the packet analyzer, time saver. As for PRTG, it's a NetFlow/SNMP collector with a quick and dirty look at traffic but lacks the tools to dig into the information it provides.
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Return on Investment
Datadog
  • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
  • Alerts allow us to remedy issues before our customers even know about them
  • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
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NETSCOUT
  • NETSCOUT nGeniusONE is the best tool and very profitable for our organization as it helped in to reduce the manual effort of engineers to track the Network flaps and connectivity issue.
  • Return on investment for this product is quiet good as of now and we have achieved 80% ROI till now and we are very much confident that we will achieve the full ROI.
  • It has helped in cost cutting as we need only few network admin and engineers to track the discovery, behavior and connectivity. Earlier we need a lot of employee to do that due to which the organization may suffer some financial loss.
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ScreenShots

Datadog Screenshots

Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.