Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Datadog
Score 8.6 out of 10
N/A
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
$18
per month per host
Splunk Enterprise
Score 8.6 out of 10
N/A
Splunk is software for searching, monitoring, and analyzing machine-generated big data, via a web-style interface. It captures, indexes and correlates real-time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards and visualizations.N/A
Pricing
DatadogSplunk Enterprise
Editions & Modules
Log Management
$1.27
per month (billed annually) per host
Infrastructure
$15.00
per month (billed annually) per host
Standard
$18
per month per host
Enterprise
$27
per month per host
DevSecOps Pro
$27
per month per host
APM
$31.00
per month (billed annually) per host
DevSecOps Enterprise
$41
per month per host
No answers on this topic
Offerings
Pricing Offerings
DatadogSplunk Enterprise
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).
More Pricing Information
Community Pulse
DatadogSplunk Enterprise
Considered Both Products
Datadog
Chose Datadog
Datadog has been harder to setup out-of-the-box compared to its alternatives, although it's graphs and dashboards have been more useful. Other tools handle individual tasks better. For example, Splunk has been the best logging tool I've used, and New Relic is great for CPU and …
Chose Datadog
It has been easier to work with Datadog for all our business needs and get things on their roadmap if we found it lacking. Currently we use a mix of various tools as they were existing prior to Datadog came. We are evaluating new offering like Datadog's latest log management to …
Chose Datadog
I am listing how Datadog is better than below chosen
NotSensu - Datadog has more integrations and easy to use UI.
Prometheus - Datadog Integration are more in number than, simple installation process
Chose Datadog
We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.
Splunk Enterprise
Chose Splunk Enterprise
Splunk was better in terms of analyzing unstructured data. Also Splunk has had a very good and strong community and is also has a more tried and tested performance. I personally found the dash boarding capability of Splunk better than Datadog.

We also analyzed using Kibana. …
Chose Splunk Enterprise
Splunk is the undisputed leader in Security Information and Event Management. Splunk Enterprise Security allows for massive, complex correlation of data across disparate sources. It can be deployed entirely on-premise or in a private cloud, giving total "data sovereignty." Datad…
Chose Splunk Enterprise
Splunk Enterprise has been a well-established solution for many clients for a long time and is a major player in the market. Its track record and performance make it the best choice. Furthermore, its ease of use for developing, using, and managing data makes it the best among …
Chose Splunk Enterprise
Splunk Enterprise is a very seasoned software , while other comparable software keep on adding new features and keep evolving, Splunk Enterprise has reached a state where new user onboarded doesnt have to request any basic feature or develop modules to simple tasks. Log parsing …
Chose Splunk Enterprise
We are using this because it has lots of advantage over others. And it seems to be a good fit for us. Splunk provides lot more features than others and its UI is user-friendly, so for a new developer, it would not be too difficult to use it and do something around it.
TrustRadius Insights
DatadogSplunk Enterprise
Highlights

TrustRadius
Research Team Insight
Published

Datadog markets itself as an IT infrastructure management tool, while Splunk Enterprise is security information and event management software. Despite this, both pieces of software are designed to collect large amounts of data produced by business applications. This data can then be used for data visualization and analysis.

Datadog and Splunk Enterprise are both favored by mid-sized companies and large enterprises. Datadog is slightly more popular with mid-sized businesses while Splunk is more popular with larger enterprises. Mid-sized companies likely appreciate Datadog’s high level of customization while larger businesses enjoy Splunk’s robust logging features.

Features

Datadog and Splunk Enterprise both offer strong data capture and analysis features. Because they specialize in slightly different markets, however, they have a few standout features that set them apart.

Datadog offers a high level of customization for its users. It has a flexible API and custom dashboards that are easier to engage with compared to the competition. Datadog is also a lightweight piece of software that doesn’t place heavy demands on servers.

Splunk Enterprise provides robust logging capabilities. Users can create custom rules and search logs using the software’s query language. Splunk Enterprise also offers a variety of online training documents written both by the company and by its online community. Lastly, Splunk Enterprise can set up detailed custom alerts to inform users about any errors or anomalies in data.

Limitations

Though Datadog and Splunk Enterprise both provide good data capture feature functionality, they also have a few limitations that are important to consider.

Analytics reports in Datadog are customizable but limited. Some users use a separate BI tool to handle complex analysis of data collected by Datadog. Datadog also charges for logging based on the number of log events. For businesses that log a lot of data, this can get expensive quickly.

Splunk Enterprise logs data well but searching that data can be slow when there is a lot of it. Additionally, while it is possible to create custom dashboards using Splunk Enterprise, the process is clunky and difficult for new users. Lastly, Splunk Enterprise places a greater demand on servers compared to Datadog.

Pricing

Datadog features are purchased individually, allowing users to buy only the ones they need. Additionally, a free trial is available for most features. Datadog feature packages include infrastructure, log management, APM, networks, synthetics, and real user monitoring. Package prices start as low as $5.00 per month and reach up to $31.00 per month.

Splunk Enterprise also offers a free trial for their software. There is only one business package for Splunk Enterprise that includes all its features. The price for the business package is dependent on the business.

Features
DatadogSplunk Enterprise
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
Datadog
-
Ratings
Splunk Enterprise
8.2
84 Ratings
4% above category average
Centralized event and log data collection00 Ratings9.080 Ratings
Correlation00 Ratings8.482 Ratings
Event and log normalization/management00 Ratings8.581 Ratings
Deployment flexibility00 Ratings8.074 Ratings
Integration with Identity and Access Management Tools00 Ratings8.075 Ratings
Custom dashboards and workspaces00 Ratings8.681 Ratings
Host and network-based intrusion detection00 Ratings7.760 Ratings
Data integration/API management00 Ratings8.228 Ratings
Behavioral analytics and baselining00 Ratings7.526 Ratings
Rules-based and algorithmic detection thresholds00 Ratings7.827 Ratings
Response orchestration and automation00 Ratings7.523 Ratings
Reporting and compliance management00 Ratings8.628 Ratings
Incident indexing/searching00 Ratings8.631 Ratings
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DatadogSplunk Enterprise
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InfluxDB
InfluxDB
Score 8.8 out of 10
LevelBlue USM Anywhere
LevelBlue USM Anywhere
Score 7.6 out of 10
Medium-sized Companies
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Enterprises
NetBrain Technologies
NetBrain Technologies
Score 9.2 out of 10
Sumo Logic
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Score 8.8 out of 10
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User Ratings
DatadogSplunk Enterprise
Likelihood to Recommend
9.4
(55 ratings)
8.6
(86 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(18 ratings)
Usability
9.2
(34 ratings)
8.4
(19 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
8.9
(6 ratings)
8.0
(18 ratings)
Online Training
-
(0 ratings)
8.0
(1 ratings)
Implementation Rating
-
(0 ratings)
7.0
(3 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
DatadogSplunk Enterprise
Likelihood to Recommend
Datadog
Datadog may be better suited for teams that have a more out-of-the-box infrastructure, on the primary platforms Datadog supports. You may also have better results if you have a bigger team dedicated to devops and/or a bigger budget. We found that trying to adapt it to our use case (small team, .NET on AWS Fargate) wasn't feasible. We continually ran into roadblocks that required us to dig through documentation (and at times, having to figure out some documentation was wrong), go back and forth with support, and in my opinion, waste money on excessive and unintended usages due to opaque pricing models and inaccurate usage reports, as well as broken/non-functional rate sampling controls.
Read full review
Cisco
It's well suited for what I do, which is network security operations. And that's for anything from troubleshooting incidents, troubleshooting performance, troubleshooting for the purpose of a compliance and auditing. It's not best suited for users who are new in terms of they're new to the product and they have expectations that probably Splunk cannot meet.
Read full review
Pros
Datadog
  • The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
  • Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
  • Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.
Read full review
Cisco
  • It is very useful in creating custom rules for analyzing system logs and display relevant information. The query language is very easy to learn.
  • We can create custom UI to visualize the output of our data. The interface is very flexible. It also allows the sharing of rules among users.
  • There is an open online community to help others. Stackoverflow also has a splunk community. These resources make it more convenient to learn.
Read full review
Cons
Datadog
  • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
  • I would appreciate more supportive examples for how to filter and view metrics in the explorer
  • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
Read full review
Cisco
  • Splunk light limits number of users to 5. Wish there was a flexible license, where one could add more users.
  • Splunk light does not let you add > few realtime alerts. Wish there was a flexible license, where one could add as many realtime alerts as wanted.
  • Better insight into daily ingestion values
Read full review
Likelihood to Renew
Datadog
Definitely will not revisit after our issues and, in my opinion, poor support.
Read full review
Cisco
We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.
Read full review
Usability
Datadog
There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.
Read full review
Cisco
You can literally throw in a single word into Splunk and it will pull back all instances of that word across all of your logs for the time span you select (provided you have permission to see that data). We have several users who have taken a few of the free courses from Splunk that are able to pull data out of it everyday with little help at all.
Read full review
Reliability and Availability
Datadog
No answers on this topic
Cisco
When properly setup and configured, Splunk is extremely reliable.
Read full review
Support Rating
Datadog
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
Read full review
Cisco
Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.
Read full review
Online Training
Datadog
No answers on this topic
Cisco
The online course was simple clear and described the main capabilities of the solution. There is also an initial module that can be done for free so anyone can familiarize themselves with the functionality of this solution. On the other hand, however, there could be more free online courses. Maybe even with a certificate, this would broaden the group of people who are familiar with the platform while increasing familiarity with the solution itself.
Read full review
Implementation Rating
Datadog
Documentation was difficult to work through, rollout was catastrophic (completely outage)
Read full review
Cisco
Smooth without too many major issues.
Read full review
Alternatives Considered
Datadog
Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


Key features:


Logs, metrics, and APM (Application Performance Monitoring)


Real-time alerting and dashboards


Supports Kubernetes, AWS, GCP, and other integrations


RUM (Real User Monitoring) and Synthetics





✅ Best for backend, server, and distributed systems monitoring.
Read full review
Cisco
I didn't get to fully evaluate Logstash as our corporation was already using Logstash, but both seemed like viable solutions to the problem that we were having. I wanted to evaluate Logstash some more, both did seem like they would work for the business needs that we had, we went with splunk as many teams were already using it.
Read full review
Scalability
Datadog
No answers on this topic
Cisco
Splunk can scale in to the petabyte per day range which of course is awesome
Read full review
Return on Investment
Datadog
  • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
  • Alerts allow us to remedy issues before our customers even know about them
  • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
Read full review
Cisco
  • I don't have any numbers to share but Splunk has positively served as a 24/7 monitoring tool that has saved hours of work by self-detecting, saving statistics and alerting problems in the system or from external interfaces as soon as they happen.
  • Splunk dashboards does a solid job in collecting, analyzing data and creating reports that contain an entire day's activity and then automatically sent out to the business.
  • Splunk is very easy to learn and very useful to any program or business application.
Read full review
ScreenShots

Datadog Screenshots

Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.