What users are saying about
96 Ratings
Top Rated
304 Ratings
96 Ratings
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Score 8.2 out of 100
Top Rated
304 Ratings
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Score 8.7 out of 100

Highlights

Datadog markets itself as an IT infrastructure management tool, while Splunk Enterprise is security information and event management software. Despite this, both pieces of software are designed to collect large amounts of data produced by business applications. This data can then be used for data visualization and analysis.

Datadog and Splunk Enterprise are both favored by mid-sized companies and large enterprises. Datadog is slightly more popular with mid-sized businesses while Splunk is more popular with larger enterprises. Mid-sized companies likely appreciate Datadog’s high level of customization while larger businesses enjoy Splunk’s robust logging features.

Features

Datadog and Splunk Enterprise both offer strong data capture and analysis features. Because they specialize in slightly different markets, however, they have a few standout features that set them apart.

Datadog offers a high level of customization for its users. It has a flexible API and custom dashboards that are easier to engage with compared to the competition. Datadog is also a lightweight piece of software that doesn’t place heavy demands on servers.

Splunk Enterprise provides robust logging capabilities. Users can create custom rules and search logs using the software’s query language. Splunk Enterprise also offers a variety of online training documents written both by the company and by its online community. Lastly, Splunk Enterprise can set up detailed custom alerts to inform users about any errors or anomalies in data.

Limitations

Though Datadog and Splunk Enterprise both provide good data capture feature functionality, they also have a few limitations that are important to consider.

Analytics reports in Datadog are customizable but limited. Some users use a separate BI tool to handle complex analysis of data collected by Datadog. Datadog also charges for logging based on the number of log events. For businesses that log a lot of data, this can get expensive quickly.

Splunk Enterprise logs data well but searching that data can be slow when there is a lot of it. Additionally, while it is possible to create custom dashboards using Splunk Enterprise, the process is clunky and difficult for new users. Lastly, Splunk Enterprise places a greater demand on servers compared to Datadog.

Pricing

Datadog features are purchased individually, allowing users to buy only the ones they need. Additionally, a free trial is available for most features. Datadog feature packages include infrastructure, log management, APM, networks, synthetics, and real user monitoring. Package prices start as low as $5.00 per month and reach up to $31.00 per month.

Splunk Enterprise also offers a free trial for their software. There is only one business package for Splunk Enterprise that includes all its features. The price for the business package is dependent on the business.

Likelihood to Recommend

Datadog

Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.
Anonymous | TrustRadius Reviewer

Splunk Enterprise

Pros: Splunk is very well suited if you have multiple log sources of related data. All of them can be correlated and tasks can be automated based on the requirement. Other than alerts, Splunk can also run a specific script of your choice, based on some defined conditions. Cons: If you have a few logs but a large number of log sources, Splunk can be very expensive.
Kuntal Das | TrustRadius Reviewer

Feature Rating Comparison

Security Information and Event Management (SIEM)

Datadog
Splunk Enterprise
8.9
Centralized event and log data collection
Datadog
Splunk Enterprise
9.6
Correlation
Datadog
Splunk Enterprise
9.1
Event and log normalization
Datadog
Splunk Enterprise
9.1
Deployment flexibility
Datadog
Splunk Enterprise
8.6
Integration with Identity and Access Management Tools
Datadog
Splunk Enterprise
8.4
Custom dashboards and views
Datadog
Splunk Enterprise
9.1
Host and network-based intrusion detection
Datadog
Splunk Enterprise
8.5

Pros

Datadog

  • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
  • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
  • Lightweight agent on hosts
Anthony Zappala | TrustRadius Reviewer

Splunk Enterprise

  • Allow for separation of control where we don't let some employees have access to production but still can diagnose issues.
  • Common location to go for all logs even if the logs themselves aren't in the same place.
  • Ability to ingest logs from different locations without having to change the code to put logs in a certain place (pro and con).
Anonymous | TrustRadius Reviewer

Cons

Datadog

  • User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
  • Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
  • Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
Kevin Van Heusen | TrustRadius Reviewer

Splunk Enterprise

  • Even though there is a search tool as a help function, you still have to read through many documentation to find the answers you're looking for and sometimes you don't find it. The help function in Splunk could be improved to be more intuitive or have a built-in help per report, panel or dashboard.
  • Creating a Splunk dashboard is rather straightforward however, customization is not. Splunk could be improved to provide more tools or features for customization such as adding colors and font options for text and graphs or graphics.
  • My dashboard has a lot of useful information and I want the important panels and reports at the top but there is no easy way to do this. Perhaps Splunk could be improved to allow features such as adding URL links to other dashboards or some other clever way to emphasize the important data in my dashboard without compromising space.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Datadog

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 10.0
Based on 17 answers
We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.
Anonymous | TrustRadius Reviewer

Usability

Datadog

Datadog 10.0
Based on 1 answer
The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.
Anonymous | TrustRadius Reviewer

Splunk Enterprise

Splunk Enterprise 9.0
Based on 3 answers
You can literally throw in a single word into Splunk and it will pull back all instances of that word across all of your logs for the time span you select (provided you have permission to see that data). We have several users who have taken a few of the free courses from Splunk that are able to pull data out of it everyday with little help at all.
Kenneth Taitingfong | TrustRadius Reviewer

Reliability and Availability

Datadog

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 10.0
Based on 1 answer
When properly setup and configured, Splunk is extremely reliable.
Anonymous | TrustRadius Reviewer

Support Rating

Datadog

Datadog 8.4
Based on 12 answers
Our experience working with their support found them to be helpful and quick to respond. Also, as many of their integrations are open source, improvements we desired could be tracked and even driven by us. Their documentation is excellent and makes integrating their tooling simple and makes standing up monitoring for new application a quick and painless process.
Anonymous | TrustRadius Reviewer

Splunk Enterprise

Splunk Enterprise 8.7
Based on 24 answers
Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.
Anonymous | TrustRadius Reviewer

Implementation Rating

Datadog

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 9.0
Based on 2 answers
Smooth without too many major issues.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Datadog

New Relic APM is a great application performance monitoring tool, but the agent was producing an increased load on our system compared to Datadog. Datadog also gives the flexibility of going outside of the boundaries of the application and looking at system performance as well, which can have a large impact on application performance.
Stephen Groat | TrustRadius Reviewer

Splunk Enterprise

Splunk is proving to be a formidable replacement for Qradar, which we had as our previous SIEM. Qradar was powerful, but not easy to customize and quite limited. Splunk is not per se a "SIEM" but it can be in the way you used it. Also there is an Enterprise Security App that is available to buy and sit on top of Splunk, and that will take care of any concerns with needing a full-fledged SIEM. Splunk wins.
Anonymous | TrustRadius Reviewer

Scalability

Datadog

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 9.1
Based on 1 answer
Splunk can scale in to the petabyte per day range which of course is awesome
Rick Yetter | TrustRadius Reviewer

Return on Investment

Datadog

  • One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
  • Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
Rajeshh Raghavan | TrustRadius Reviewer

Splunk Enterprise

  • I'm not a data analyst so I can not provide concrete examples on how the business has benefited from implementing Splunk. However, the analysts I have worked with have provided a wealth of support in reducing workstation issues across the enterprise. This alone reduces the time it takes to determine where the exact problem lies between a workstation and the servers it tries to communicate with.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Datadog

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Datadog Editions & Modules

On-premise Edition
Infrastructure$15.001
Log Management$1.272
APM$31.003
  1. Per Host Per Month
  2. Per Million Log Events
  3. Per Host Per Month
SaaS Edition
Free$01
Standard$15/host2
EnterpriseCustom3
  1. Up to 5 hosts
  2. Up to 500 hosts
  3. 500+ hosts
Additional Pricing Details

Splunk Enterprise

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Splunk Enterprise Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Datadog
9.1
Splunk Enterprise
9.0

Likelihood to Renew

Datadog
Splunk Enterprise
10.0

Usability

Datadog
10.0
Splunk Enterprise
9.0

Reliability and Availability

Datadog
Splunk Enterprise
10.0

Support Rating

Datadog
8.4
Splunk Enterprise
8.7

Implementation Rating

Datadog
Splunk Enterprise
9.0

Scalability

Datadog
Splunk Enterprise
9.1

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