Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DataMotion
Score 9.3 out of 10
N/A
DataMotion integrates modern secure information exchange through a variety of APIs, a no-code web component, connectors, and pre-built solutions that enable integration with existing workflows without having to replace systems or develop a new solution from scratch.N/A
Help Lightning
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,…
$75,000
per year
Mailfence
Score 7.0 out of 10
N/A
Mailfence is a secure and private email collaboration suite that offers OpenPGP encryption. The solution includes a suite of features such as Mailfence Email, Documents, Calendar, and
$0
Pricing
DataMotionHelp LightningMailfence
Editions & Modules
No answers on this topic
Enterprise
$75,000
per year per installation
FREE
$0
Entry
$2.50
per user, per month
PRO
$7.50
per user, per month
ULTRA
$25
per user, per month
Offerings
Pricing Offerings
DataMotionHelp LightningMailfence
Free Trial
YesNoYes
Free/Freemium Version
YesNoYes
Premium Consulting/Integration Services
YesYesNo
Entry-level Setup FeeOptionalOptionalNo setup fee
Additional DetailsSolutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help.
More Pricing Information
Community Pulse
DataMotionHelp LightningMailfence
Considered Multiple Products
DataMotion
Chose DataMotion
1. Zoho Mail · 2. ProtonMail · 3. Tutanota · 4. MsgSafe.io · 5. Mailfence · 6. Yandex · 7. GMX.

We have been using DataMotion Secure Email for 6 years. We trust DataMotion Secure Email to send our information to meet HIPPA requirements. It works and we have not had an issue with …
Help Lightning

No answer on this topic

Mailfence

No answer on this topic

Best Alternatives
DataMotionHelp LightningMailfence
Small Businesses
Paubox Email Suite
Paubox Email Suite
Score 9.0 out of 10
Getscreen.me
Getscreen.me
Score 9.6 out of 10
Paubox Email Suite
Paubox Email Suite
Score 9.0 out of 10
Medium-sized Companies
OpenText Core Email Encryption
OpenText Core Email Encryption
Score 9.6 out of 10
Action1
Action1
Score 9.5 out of 10
OpenText Core Email Encryption
OpenText Core Email Encryption
Score 9.6 out of 10
Enterprises
Microsoft Exchange
Microsoft Exchange
Score 8.6 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
DataMotion
DataMotion
Score 9.3 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
DataMotionHelp LightningMailfence
Likelihood to Recommend
8.9
(107 ratings)
10.0
(1 ratings)
7.0
(1 ratings)
Likelihood to Renew
7.1
(3 ratings)
-
(0 ratings)
-
(0 ratings)
Usability
6.3
(53 ratings)
-
(0 ratings)
-
(0 ratings)
Availability
7.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
7.3
(28 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
7.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Configurability
7.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
8.8
(83 ratings)
-
(0 ratings)
-
(0 ratings)
Product Scalability
7.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor post-sale
7.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
DataMotionHelp LightningMailfence
Likelihood to Recommend
DataMotion, Inc.
The Datamotion Secure Mail plug-in can be installed and used in Outlook while sending mail. In the search category, if you keep SecureMail 500 Admin and hit go, you can see how many admins there are. You can also see how many users there are and the license consumption.
Read full review
Help Lightning
I think that there are different scenarios where the platform can be used, an example is the realization of remote consultancies, individually or in the group. In this sense, I must highlight that it is great whenever you need to work with other people while sharing information, videos, or specific content.
Read full review
Mailfence
This is a great tool for any business that manages a high flow of emails and communications with both employees and also clients or customers. It is also a perfect tool if you manage private or delicate data that needs to be kept safe, like payment details of clients or business transactions with customers, especially if said customers are other big companies. This tool will make sure to have all the company's information and communications in a safe easy to use place
Read full review
Pros
DataMotion, Inc.
  • Platform is intuitive and very easy to use from both a receiver and sender of the email.
  • The "open" and/or "read" notifications serve as great documentation that a client has successfully seen and obtained the information that was being provided.
  • The ability to include a simple link within an email signature prevents clients from having to go through a cumbersome portal or process to send a document securely.
Read full review
Help Lightning
  • Sharing graphics, images and other resources.
  • Connect remotely with different experts.
  • Favors team work, even remotely.
Read full review
Mailfence
  • The contact book is easy to use and modify.
  • The calendar allows to share events with coworkers.
  • It encrypts information and keeps it safe.
Read full review
Cons
DataMotion, Inc.
  • The address book interface to add users could be made simpler
  • The copy and paste feature could be improved
  • When composing an email the system should automatically search address book to provide less typing of Contact names already existing as a send to the person
Read full review
Help Lightning
  • It needs a strong network or signal connection.
  • Nothing else.
Read full review
Mailfence
  • The interface is too blank, it could be personalizable.
  • Fonts and size of text could have room to modification.
  • Accessing and sharing documents outside the tool is difficult.
Read full review
Likelihood to Renew
DataMotion, Inc.
We have more testing to do before we decide if we will make a final decision to use the product as we believe we would also implement datamotion for the acquisitions we have planned for this year
Read full review
Help Lightning
No answers on this topic
Mailfence
No answers on this topic
Usability
DataMotion, Inc.
The DataMotion SecureMail's best feature according to me is simply that it performs as promised with an immediate reduction in spam which has led to spam-related queries to the IT department practically non-existent. DataMotion SecureMail is pretty robust and hands off which is great.
Read full review
Help Lightning
No answers on this topic
Mailfence
No answers on this topic
Reliability and Availability
DataMotion, Inc.
Why are you asking me
Read full review
Help Lightning
No answers on this topic
Mailfence
No answers on this topic
Support Rating
DataMotion, Inc.
Responses always seem timely and the support seems to be pretty good. We haven't really had any major issues with the software yet, so I that's the reason I gave only an 8. If something more difficult were to pop up, I'd have a little more to say on the support for the product.
Read full review
Help Lightning
No answers on this topic
Mailfence
No answers on this topic
Implementation Rating
DataMotion, Inc.
Make sure to break up the implementation in phases
Read full review
Help Lightning
No answers on this topic
Mailfence
No answers on this topic
Alternatives Considered
DataMotion, Inc.
We can not afford Cisco products; in the end, everything we require is on the software side, not the hardware side. Also, we are trying to move away from these bulky appliance-type concepts of secure documentation and communication integrations. This federated easy, fast and multi-disciplinary API systems DataMotion has provided us is precisely what we need.
Read full review
Help Lightning
I think it is very important to make it clear that most of these tools compliment and complement each other rather than oppose or surpass each other. In this sense, it is important to know when to apply one or the other, in addition to taking the time to get to know them thoroughly and master their functionalities. However, the different tools that Help Lightning contain put it above most platforms used for remote conferencing.
Read full review
Mailfence
No answers on this topic
Scalability
DataMotion, Inc.
Ridiculous question. It’s scalable and that is why we would want to use it
Read full review
Help Lightning
No answers on this topic
Mailfence
No answers on this topic
Return on Investment
DataMotion, Inc.
  • DataMotion has had a positive return on investment due to the fact that we have to post less, avoid postal fees, and ensure security.
  • DataMotion has decreased the amount of compliance required when sending out information; when posting documents, we would have previously had to have documents checked by compliance for security, but now we can issue these clients directly.
  • Everyone in the company uses DataMotion; this has saved both time and money because of the decreased number of letters being drafted; it has created a more efficient workforce and boosted productivity.
Read full review
Help Lightning
  • Makes work team better, even remotely.
  • Allows to share important information and get constantly retro alimentations.
  • Helps us to respect the Covid-19 prevention measures, while continue working.
Read full review
Mailfence
  • It made communication inside the company fluid and easy
  • Less time checking various emails or looking for contact's email addresses means more time of productivity
  • Better organization means more fluid work productivity and better results with clients
Read full review
ScreenShots

DataMotion Screenshots

Screenshot of the DataMotion self-service center provides one-stop access for DataMotion products and free trials. It also has answers to frequently asked questions, documentation, and options to get support.Screenshot of the DataMotion mobile app for Apple iPhone and iPad is available for all DataMotion customers. Linking with an existing DataMotion account, disk quota, and message retention period, it extends secure exchange with users wherever they are.Screenshot of the DataMotion secure message portal login includes single sign-in option with Google, Microsoft, and Apple credentials. OAuth2 support is available for corporate IdP integration (Okta). The portal can be customized and co-branded with corporate colors and logos.Screenshot of where DataMotion offers documentation, helper libraries, and SDKs, available in a self-service customer center, for API integration.

Help Lightning Screenshots

Screenshot of Help Lightning's AR-enabled Remote Visual Guidance software.Screenshot of An expert providing help can reach into the field of view of an onsite technician or customer.Screenshot of Common tools can also be brought into the field of view to help solve problems.Screenshot of Product experts can work virtually side-by-side with anyone, anywhere in the world.Screenshot of Help Lightning supports problem solving involving complex and critical equipment.

Mailfence Screenshots

Screenshot of Mailfence EmailScreenshot of Mailfence DocumentsScreenshot of Mailfence CalendarScreenshot of Mailfence Contacts