Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Datto RMM
Score 7.3 out of 10
N/A
Datto RMM is a cloud-based single platform to remotely monitor, manage and support the entire customer base. Users get a multi-tenant view, automated monitoring, alerts, workflows and patch management, ransomware detection, endpoint remote takeover and control, and reporting.N/A
Veeam Data Platform
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.
$428
per year per 5 instances
Pricing
Datto RMMVeeam Data Platform
Editions & Modules
No answers on this topic
Veeam Data Platform Essentials
$428
per year per 5 instances
Veeam Data Platform
Contact sales team
Offerings
Pricing Offerings
Datto RMMVeeam Data Platform
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsVeeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.
More Pricing Information
Community Pulse
Datto RMMVeeam Data Platform
Considered Both Products
Datto RMM

No answer on this topic

Veeam Data Platform
Chose Veeam Data Platform
Datto was handled through a third party so I didn't get to stay experience it.
Features
Datto RMMVeeam Data Platform
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Datto RMM
1.0
1 Ratings
151% below category average
Veeam Data Platform
-
Ratings
Virtualization monitoring1.01 Ratings00 Ratings
IT Asset Discovery1.01 Ratings00 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Datto RMM
1.0
1 Ratings
152% below category average
Veeam Data Platform
-
Ratings
Remote monitoring1.01 Ratings00 Ratings
Network device monitoring1.01 Ratings00 Ratings
Activity Monitoring1.01 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Datto RMM
1.0
1 Ratings
152% below category average
Veeam Data Platform
-
Ratings
Patch Management1.01 Ratings00 Ratings
Policy-based automation1.01 Ratings00 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
Datto RMM
1.0
1 Ratings
149% below category average
Veeam Data Platform
-
Ratings
Attended device access1.01 Ratings00 Ratings
Unattended device access1.01 Ratings00 Ratings
Mobile device access1.01 Ratings00 Ratings
Virtual device access1.01 Ratings00 Ratings
Multiple-display support1.01 Ratings00 Ratings
Multiple concurrent sessions1.01 Ratings00 Ratings
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Datto RMM
-
Ratings
Veeam Data Platform
9.0
296 Ratings
6% above category average
Universal recovery00 Ratings9.4249 Ratings
Instant recovery00 Ratings8.9264 Ratings
Recovery verification00 Ratings9.0254 Ratings
Business application protection00 Ratings8.9231 Ratings
Multiple backup destinations00 Ratings9.2275 Ratings
Incremental backup identification00 Ratings9.2282 Ratings
Backup to the cloud00 Ratings9.3190 Ratings
Deduplication and file compression00 Ratings9.1261 Ratings
Snapshots00 Ratings8.8245 Ratings
Flexible deployment00 Ratings8.8234 Ratings
Management dashboard00 Ratings7.522 Ratings
Platform support00 Ratings8.8249 Ratings
Retention options00 Ratings9.1252 Ratings
Encryption00 Ratings9.4226 Ratings
Best Alternatives
Datto RMMVeeam Data Platform
Small Businesses
Action1
Action1
Score 9.6 out of 10
Cove Data Protection
Cove Data Protection
Score 9.6 out of 10
Medium-sized Companies
Action1
Action1
Score 9.6 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
TeamViewer
TeamViewer
Score 8.4 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Datto RMMVeeam Data Platform
Likelihood to Recommend
1.1
(6 ratings)
9.3
(743 ratings)
Likelihood to Renew
-
(0 ratings)
8.8
(40 ratings)
Usability
1.0
(1 ratings)
10.0
(31 ratings)
Availability
-
(0 ratings)
8.9
(8 ratings)
Performance
-
(0 ratings)
8.2
(8 ratings)
Support Rating
-
(0 ratings)
10.0
(35 ratings)
Online Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(23 ratings)
Configurability
-
(0 ratings)
8.2
(7 ratings)
Ease of integration
-
(0 ratings)
8.3
(8 ratings)
Product Scalability
-
(0 ratings)
7.8
(8 ratings)
Vendor post-sale
-
(0 ratings)
7.5
(7 ratings)
Vendor pre-sale
-
(0 ratings)
5.6
(8 ratings)
User Testimonials
Datto RMMVeeam Data Platform
Likelihood to Recommend
Kaseya
It is a great tool for end systems management and monitoring. It has generally served well and can assist inmanaginf the devices for multiple clients / sites as needed. Remote control software leave alot to be desired and can be greatlly improved. Great for creating systems policies and providing basic end systems management.
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Veeam Software
Veeam Data Platform is best suited in environments that fall under its compatible applications, which it backs up. Any sized business could benefit. The ease of use and metrics are a breeze and the learning curve is low. However, if you're using hypervisors, products that have no support by Veeam Data Platform, then clearly wouldn't be a great fit. Their workaround for this by using OS level backups for baremetal deployments but increases the risk of failure when doing restores.
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Pros
Kaseya
  • Script jobs are easy to write up and quick to push out.
  • It gathers a lot of data regarding the machine.
Read full review
Veeam Software
  • Veeam stands out among backup solutions because of its ability to work with almost any storage type. For example, only a small portion of backup solutions will support catalyst stores, Veeam does.
  • Veeam is extremely flexible when it comes to setting it up. I had a network recently that limited ethernet connectivity between the Veeam VM and the backup repository and Veeam handled it easily.
  • Day-to-day use of Veeam is very simple. It is easy to train our technicians to use it proficiently in a very short amount of time.
  • Our Veeam VMs don't have issues very often, but the one or two times I have called for support, they answered right away, and the technicians assisting us were knowledgeable about their products.
Read full review
Cons
Kaseya
  • The Splashtop streamer in the Remote Tools breaks frequently
  • The New UI is feature-rich, but not intuitive to set up. You CAN find a way to show all of the information you need, but you may need to reach out to support to get there
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Veeam Software
  • A change to the interface for mounting then recovering individual files or folders feels clunky but it's the only complaint about the software. It works, the process just isn't as smooth as I'd like.
  • An inline product update from an update button rather than going to the Veeam page to download a new setup file would be pretty slick, not a deal breaker by any means though
  • It would be pretty neat to have an inline tech support data upload, provide a ticket number and have the support upload go directly to Veeam rather than taking that archive file and uploading it to the ticket via the web portal
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Likelihood to Renew
Kaseya
No answers on this topic
Veeam Software
I have used many other data backup products that are on the market. I trust the configuration options within Veeam to do as they are labeled, without any specific back end software changes that may cause backups to fail if you don't use a systems integrator.
I trust the product for my own home environment as well due to relationship I have with the product at work.
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Usability
Kaseya
In my opinion, Datto RMM fails at almost everything you throw at it.
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Veeam Software
Veeam is fairly simple in terms of how it is set up; its not an overly-complicated dashboard that can be intimidating to less technically-inclined users. Veeam also offers good instructional videos to help users work through how to do specific functions. I appreciate that they have specific video tutorials rather than having users scroll through a cumbersome manual.
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Reliability and Availability
Kaseya
No answers on this topic
Veeam Software
I give Veeam Data Platform a rating of 9 for availability because it consistently performs reliably in critical data protection and recovery tasks. The platform is designed to minimize downtime, ensuring that backup and recovery processes are accessible when needed.While there may be rare instances of maintenance or minor application errors, these do not significantly affect the overall reliability of the system. Veeam’s strong architecture and features like high availability configurations further enhance its performance, allowing us to trust it in crucial situations. Overall, it has proven to be a dependable solution that meets our organization's needs effectively.
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Performance
Kaseya
No answers on this topic
Veeam Software
To identify a bottleneck in the data path, Veeam Backup & Replication
detects the component with the maximum workload, the component
that works for the most time of the job. For example, you use a
low-speed storage device as the backup repository. Even if VM data is
retrieved from the SAN storage on the source side and transported over a
high-speed link, VM data flow will still be impaired at the backup
repository.
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Support Rating
Kaseya
No answers on this topic
Veeam Software
All support cases were solved in a timely manner and there was no unnecessary communication needed to get the answers that were needed to solve the issue. Also the mail communication after closing support cases id on point without too much nagging for feedback or reviews of the completed support tickets.
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In-Person Training
Kaseya
No answers on this topic
Veeam Software
I rated the in-person training an 8 because it was generally effective and provided a solid foundation for understanding the Veeam Data Platform. The instructors were knowledgeable and engaged, making the sessions interactive. However, I felt that some topics could have been covered in more depth, and additional hands-on exercises would have further reinforced the learning experience. Overall, it was a positive training session that adequately prepared attendees for using the product, but there's room for improvement.
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Online Training
Kaseya
No answers on this topic
Veeam Software
I gave it a rating of 7 because, although the online training offered valuable content and covered the essential aspects of the Veeam Data Platform, it lacked interactivity and opportunities for direct engagement with instructors. This made it challenging to ask questions or delve deeper into specific topics. Additionally, some sections felt a bit rushed, which could hinder a comprehensive understanding of more complex features. Overall, while the training was useful, improvements in interactivity and pacing could elevate the experience significantly.
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Implementation Rating
Kaseya
No answers on this topic
Veeam Software
(I assume this question should say "Veeam" and not "Crownpeak Universal Consent Platform") Planning is key. Planning your backup schedule, size, data restore points, replication if you're doing that, &c. Testing is also important; make sure you back something up and then do a test restore. Set up alerts so you know if things aren't working (or even if they are, always good to know that too).
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Alternatives Considered
Kaseya
Both Datto and SolarWinds leave a lot to be desired but from a technological aspect, but SolarWinds products are substantially better. At least when they aren't being hacked. SolarWinds was an intuitive design with some decent features that made management much more seamless and, well profitable. Datto products are nearly impossible to implement out of the box and even after months of customization, their RMM products were terrible.
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Veeam Software
When I read the sentiments of professionals who work with data backup systems, I realized that everyone has good things to say about the functionality of Veeam. I do not hear many people praising other products the same way they do with Veeam. It feels like Veeam invests money into their product, and some of the other products I've seen demonstrated do not feel like they have the same level of investment.
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Scalability
Kaseya
No answers on this topic
Veeam Software
In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
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Return on Investment
Kaseya
  • It has reduced our support costs significantly
  • Allowed us to add great value to our service offering
  • Documentation became easier as it allowed us to standardize configurations across multiple sites
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Veeam Software
  • Can make backup and recovery from failure or mistakes almost instantaneous.
  • Has saved a lot of money in labor from having to rebuild systems or even recreate work that was lost
  • Even smaller problems with some virtual machines can be easily resolved by just restoring to a previous point that was working. As the configuration of these machines do not change often.
Read full review
ScreenShots

Veeam Data Platform Screenshots

Screenshot of the Veeam Data Platform dashboard that puts the spotlight on malware. It will also highlight threats, identify risks, and measure the security score of the environment in the Veeam Threat Center.Screenshot of where SharePoint items can be located and restored to the original or new SharePoint site, sent by e-mail or saved to the specified locationScreenshot of where the user can restore Microsoft SharePoint items in a couple of minutes.Screenshot of backup properties. Veeam Backup & Replication does not back up "dirty blocks" on VM guest OS.