Datto RMM is a cloud-based single platform to remotely monitor, manage and support the entire customer base. Users get a multi-tenant view, automated monitoring, alerts, workflows and patch management, ransomware detection, endpoint remote takeover and control, and reporting.
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Veeam Data Platform
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.
$428
per year per 5 instances
Pricing
Datto RMM
Veeam Data Platform
Editions & Modules
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Veeam Data Platform Essentials
$428
per year per 5 instances
Veeam Data Platform
Contact sales team
Offerings
Pricing Offerings
Datto RMM
Veeam Data Platform
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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Veeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.
It is a great tool for end systems management and monitoring. It has generally served well and can assist inmanaginf the devices for multiple clients / sites as needed. Remote control software leave alot to be desired and can be greatlly improved. Great for creating systems policies and providing basic end systems management.
Veeam Data Platform is best suited in environments that fall under its compatible applications, which it backs up. Any sized business could benefit. The ease of use and metrics are a breeze and the learning curve is low. However, if you're using hypervisors, products that have no support by Veeam Data Platform, then clearly wouldn't be a great fit. Their workaround for this by using OS level backups for baremetal deployments but increases the risk of failure when doing restores.
Veeam stands out among backup solutions because of its ability to work with almost any storage type. For example, only a small portion of backup solutions will support catalyst stores, Veeam does.
Veeam is extremely flexible when it comes to setting it up. I had a network recently that limited ethernet connectivity between the Veeam VM and the backup repository and Veeam handled it easily.
Day-to-day use of Veeam is very simple. It is easy to train our technicians to use it proficiently in a very short amount of time.
Our Veeam VMs don't have issues very often, but the one or two times I have called for support, they answered right away, and the technicians assisting us were knowledgeable about their products.
The Splashtop streamer in the Remote Tools breaks frequently
The New UI is feature-rich, but not intuitive to set up. You CAN find a way to show all of the information you need, but you may need to reach out to support to get there
A change to the interface for mounting then recovering individual files or folders feels clunky but it's the only complaint about the software. It works, the process just isn't as smooth as I'd like.
An inline product update from an update button rather than going to the Veeam page to download a new setup file would be pretty slick, not a deal breaker by any means though
It would be pretty neat to have an inline tech support data upload, provide a ticket number and have the support upload go directly to Veeam rather than taking that archive file and uploading it to the ticket via the web portal
I have used many other data backup products that are on the market. I trust the configuration options within Veeam to do as they are labeled, without any specific back end software changes that may cause backups to fail if you don't use a systems integrator.
I trust the product for my own home environment as well due to relationship I have with the product at work.
Veeam is fairly simple in terms of how it is set up; its not an overly-complicated dashboard that can be intimidating to less technically-inclined users. Veeam also offers good instructional videos to help users work through how to do specific functions. I appreciate that they have specific video tutorials rather than having users scroll through a cumbersome manual.
I give Veeam Data Platform a rating of 9 for availability because it consistently performs reliably in critical data protection and recovery tasks. The platform is designed to minimize downtime, ensuring that backup and recovery processes are accessible when needed.While there may be rare instances of maintenance or minor application errors, these do not significantly affect the overall reliability of the system. Veeam’s strong architecture and features like high availability configurations further enhance its performance, allowing us to trust it in crucial situations. Overall, it has proven to be a dependable solution that meets our organization's needs effectively.
To identify a bottleneck in the data path, Veeam Backup & Replication detects the component with the maximum workload, the component that works for the most time of the job. For example, you use a low-speed storage device as the backup repository. Even if VM data is retrieved from the SAN storage on the source side and transported over a high-speed link, VM data flow will still be impaired at the backup repository.
All support cases were solved in a timely manner and there was no unnecessary communication needed to get the answers that were needed to solve the issue. Also the mail communication after closing support cases id on point without too much nagging for feedback or reviews of the completed support tickets.
I rated the in-person training an 8 because it was generally effective and provided a solid foundation for understanding the Veeam Data Platform. The instructors were knowledgeable and engaged, making the sessions interactive. However, I felt that some topics could have been covered in more depth, and additional hands-on exercises would have further reinforced the learning experience. Overall, it was a positive training session that adequately prepared attendees for using the product, but there's room for improvement.
I gave it a rating of 7 because, although the online training offered valuable content and covered the essential aspects of the Veeam Data Platform, it lacked interactivity and opportunities for direct engagement with instructors. This made it challenging to ask questions or delve deeper into specific topics. Additionally, some sections felt a bit rushed, which could hinder a comprehensive understanding of more complex features. Overall, while the training was useful, improvements in interactivity and pacing could elevate the experience significantly.
(I assume this question should say "Veeam" and not "Crownpeak Universal Consent Platform") Planning is key. Planning your backup schedule, size, data restore points, replication if you're doing that, &c. Testing is also important; make sure you back something up and then do a test restore. Set up alerts so you know if things aren't working (or even if they are, always good to know that too).
Both Datto and SolarWinds leave a lot to be desired but from a technological aspect, but SolarWinds products are substantially better. At least when they aren't being hacked. SolarWinds was an intuitive design with some decent features that made management much more seamless and, well profitable. Datto products are nearly impossible to implement out of the box and even after months of customization, their RMM products were terrible.
When I read the sentiments of professionals who work with data backup systems, I realized that everyone has good things to say about the functionality of Veeam. I do not hear many people praising other products the same way they do with Veeam. It feels like Veeam invests money into their product, and some of the other products I've seen demonstrated do not feel like they have the same level of investment.
In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
Can make backup and recovery from failure or mistakes almost instantaneous.
Has saved a lot of money in labor from having to rebuild systems or even recreate work that was lost
Even smaller problems with some virtual machines can be easily resolved by just restoring to a previous point that was working. As the configuration of these machines do not change often.