Datto SIRIS vs. IDrive Online Backup and Object Storage e2

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Datto SIRIS
Score 9.2 out of 10
N/A
Datto SIRIS is a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.N/A
IDrive Online Backup and Object Storage e2
Score 9.1 out of 10
N/A
IDrive protects PCs, Macs, mobile devices, Servers, Cloud Applications Data (SAAS) including Office 365, and Google Workspace, and provides S3 compatible Object Storage with IDrive e2. IDrive offers different plans for cloud backup for devices: - IDrive Personal - IDrive Team - IDrive Small Business - IDrive Enterprise - IDrive360 EndPoint IDrive provides Cloud Applications data (SAAS) Backup: - Microsoft Office 365 Backup - Google Workspace…
$99.50
per year One user, unlimited computers 5TB storage
Pricing
Datto SIRISIDrive Online Backup and Object Storage e2
Editions & Modules
No answers on this topic
IDrive Cloud to Cloud Backup
$20
per year per seat
IDrive 360 EndPoint
$29.50
per year 1 Device
IDrive e2
$49.50
per year per 1TB
Personal
$99.50
per year 1 user
IDrive Team
$99.50
per year
IDrive Business
$99.50
per year
Offerings
Pricing Offerings
Datto SIRISIDrive Online Backup and Object Storage e2
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDatto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.IDrive regularly offers first year discounts for all plans and offers a full-featured 30-day free trial for IDrive 360 Endpoint
More Pricing Information
Community Pulse
Datto SIRISIDrive Online Backup and Object Storage e2
Features
Datto SIRISIDrive Online Backup and Object Storage e2
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Datto SIRIS
8.0
1 Ratings
2% below category average
IDrive Online Backup and Object Storage e2
-
Ratings
Flexible deployment9.01 Ratings00 Ratings
Encryption7.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Datto SIRIS
-
Ratings
IDrive Online Backup and Object Storage e2
9.2
93 Ratings
9% above category average
Versioning00 Ratings9.268 Ratings
Video files00 Ratings9.171 Ratings
Audio files00 Ratings9.166 Ratings
Document collaboration00 Ratings10.03 Ratings
Access control00 Ratings9.26 Ratings
File search00 Ratings8.778 Ratings
Device sync00 Ratings8.984 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Datto SIRIS
-
Ratings
IDrive Online Backup and Object Storage e2
8.7
88 Ratings
1% above category average
User and role management00 Ratings8.871 Ratings
File organization00 Ratings8.584 Ratings
Device management00 Ratings8.985 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Datto SIRIS
-
Ratings
IDrive Online Backup and Object Storage e2
9.0
93 Ratings
5% above category average
Performance00 Ratings8.890 Ratings
Reliability00 Ratings9.288 Ratings
Storage Reports00 Ratings9.081 Ratings
Best Alternatives
Datto SIRISIDrive Online Backup and Object Storage e2
Small Businesses
Cove Data Protection
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Score 9.6 out of 10
SugarSync
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Score 4.5 out of 10
Medium-sized Companies
Cove Data Protection
Cove Data Protection
Score 9.6 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Enterprises
Keepit
Keepit
Score 9.1 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
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User Ratings
Datto SIRISIDrive Online Backup and Object Storage e2
Likelihood to Recommend
9.0
(32 ratings)
9.1
(97 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.1
(2 ratings)
Usability
10.0
(1 ratings)
9.5
(23 ratings)
Support Rating
9.0
(11 ratings)
9.1
(5 ratings)
Implementation Rating
-
(0 ratings)
5.5
(1 ratings)
User Testimonials
Datto SIRISIDrive Online Backup and Object Storage e2
Likelihood to Recommend
Kaseya
Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
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IDrive
It scales well from the individual to corporate environments with many different plans to suit your needs and budget. For backing up servers such as Exchange or SQL I've used their sister product iBackup, which is also excellent and we have no problems with, so maybe they should merge the two products into one which would make it a better overall proposition. It also seems to handle backing up mapped drives as well, which is what we used for a while before getting the on server version. That being said it can use up quite a bit of bandwidth so make sure you schedule at night when noone is working. However it does only backup changed files which is great.
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Pros
Kaseya
  • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
  • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
  • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
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IDrive
  • I'm using it on MAC, the app works very well in the background
  • Logging activities is something I really like, because I can check whether the backup was successful or not.
  • I really like the option of being able to select external drivers and back up only specific folders or files.
  • The application itself is very easy to use, even though it doesn't have a version in my language (pt-br), I had no trouble setting it up and I'm using it without any problems.
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Cons
Kaseya
  • Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
  • Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
  • Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
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IDrive
  • DropBox-protected folders were not initially backed up as IDrive Online Backup and Object Storage e2 did not follow the symbolic links created
  • I experienced some UX confusion in adding new folders to backup; it's a different interface than setting up exclusions, and they should follow the same workflow and page buttons
  • After a reboot, it appears like a full disk scan is performed which can take quite a long time on a disk which has many files and lots of space
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Likelihood to Renew
Kaseya
I trust the product and service and am satisfied with the direction of the company
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IDrive
It does everything that it needs to to create an effecitve Three level backup to the cloud of all your important data, its reliable, dependable and peformant in its use cases. It overcomes the need to store offsite physical media such as Tape or disk storage. And its cost and level of reporting can be tailored to fit the use case of your business.
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Usability
Kaseya
Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
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IDrive
While both the desktop and mobile apps are pretty straightforward and not complicated to navigate with features and settings fairly easy to understand and execute with clear enough descriptions they could use a refresh to be a but more intuitive and improvements made so they are less glitchy. Also backup speeds could use some improvement
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Support Rating
Kaseya
My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
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IDrive
I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.
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Implementation Rating
Kaseya
No answers on this topic
IDrive
Did not participate in the implementation.
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Alternatives Considered
Kaseya
Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.
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IDrive
I was a Backblaze user for 5 years because they had a very cost effective plan for my storage needs. However, they were very poor at backing up external devices quickly, and made it a pain in the butt to keep the backups active due to their 30 days connectivity policy.
Dropbox is a great fit for cloud backup when you need to access the backup files in the cloud frequently.
IDrive is the best solution out there for true backup of devices in case they are damaged or lost.
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Return on Investment
Kaseya
  • In most cases, Datto will provide the appliance free of charge with a 3-5 year contract which results in a modest monthly fee instead of a large initial outlay and monthly fees.
  • The contract's warranty is top-notch. Failed drives or issues with the appliances are replaced/corrected with free replacements and shipping.
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IDrive
  • For individual users such as my case, the savings with the Personal plan are important compared to alternatives like ElephantDrive. For 5TB ElephantDrive costs $600/yr in the comparable Family plan, whereas IDrive Online Backup and Object Storage e2 costs only $99.50/yr.
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ScreenShots

IDrive Online Backup and Object Storage e2 Screenshots

Screenshot of IDrive WindowsScreenshot of IDrive WebScreenshot of IDrive Server BackupScreenshot of IDrive 360