DCDial vs. Eleveo
DCDial vs. Eleveo
Product | Rating | Most Used By | Product Summary | Starting Price |
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DCDial | Small Businesses (1-50 employees) | DCDial is a cloud call center provider located in Atlanta, GA USA. As a full-featured call center platform, DCDial renders a spectrum of services. DCDial offers solutions for a number of industries including but not limited to e-commerce, financial, healthcare, real estate, travel, insurance industries. DCDial allows integration facilities into existing CRMs as well as its own Cloud API to run with existing system. The vendor states that DCDial offers affordable and flexible pricing plans… | N/A | |
Eleveo | N/A | Eleveo (formerly ZOOM International) solutions protect a business by recording contact center interactions like service requests, outbound sales, financial or healthcare transactions, providing solutions for privacy and regulatory requirements, and by capturing customer experience. Eleveo provides 100% global recording coverage in the cloud, on-premise, or in hybrid architecture with a fully Native Cloud WFO suite. | N/A |
DCDial | Eleveo | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
DCDial | Eleveo | |
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Top Pros | No answers on this topic | |
Top Cons |
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DCDial | Eleveo | |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | 8x8 Contact Center Score 7.6 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Genesys Multicloud CX (discontinued) Score 7.5 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.8 out of 10 | Calabrio Teleopti WFM Score 7.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
DCDial | Eleveo | |
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Likelihood to Recommend | 9.5 (3 ratings) | 8.7 (9 ratings) |
Support Rating | 10.0 (1 ratings) | 10.0 (1 ratings) |
DCDial | Eleveo | |
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Likelihood to Recommend | DCDial | ZOOM International |
Pros | DCDial | ZOOM International |
Cons | DCDial | ZOOM International |
Support Rating | DCDial | ZOOM International |
Alternatives Considered | DCDial | ZOOM International |
Return on Investment | DCDial | ZOOM International |
ScreenShots | DCDial Screenshots |