DCDial vs. MiContact Center
DCDial vs. MiContact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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DCDial | Small Businesses (1-50 employees) | DCDial is a cloud call center provider located in Atlanta, GA USA. As a full-featured call center platform, DCDial renders a spectrum of services. DCDial offers solutions for a number of industries including but not limited to e-commerce, financial, healthcare, real estate, travel, insurance industries. DCDial allows integration facilities into existing CRMs as well as its own Cloud API to run with existing system. The vendor states that DCDial offers affordable and flexible pricing plans… | N/A | |
MiContact Center | N/A | Canadian company Mitel offers MiContact Center, a call and contact center solution designed for both small businesses and larger enterprises. It comes in several different iterations that support various needs and use cases. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
DCDial | MiContact Center | |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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DCDial | MiContact Center | |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.8 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
DCDial | MiContact Center | |
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Likelihood to Recommend | 9.5 (3 ratings) | 9.5 (2 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
DCDial | MiContact Center | |
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Likelihood to Recommend | DCDial | Mitel Networks Corporation |
Pros | DCDial | Mitel Networks Corporation |
Cons | DCDial | Mitel Networks Corporation |
Support Rating | DCDial | Mitel Networks Corporation No answers on this topic |
Alternatives Considered | DCDial | Mitel Networks Corporation |
Return on Investment | DCDial | Mitel Networks Corporation |
ScreenShots | DCDial Screenshots |