Deliforce Delivery Management Software vs. Shiftboard vs. When I Work

First of all price is affordable, monitoring deliveries business with real-time tracking is really helpful for our business. Manage real-time status and locations deliveries on the map works well for our company. We can assign new tasks and manage our business productively. Delivery agents can use iPhone and Android app to manage their orders without being in the office.

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It's a great intro into a workforce management tool, but our use of it is basically as a calendar without it being linked to our actual calendars. It's just another tab that we have to keep open throughout our workday. It's great that we're able to see everyone who is working at what time and what channel of support, but I believe that there are visual aids that can be added to it to make everything much easier to read and more user-friendly.

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I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.

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• Deliver faster
• Reduce wasted time
• Manage peak periods

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• Mobile accessibility
• Cloud-based software
• Compliant with all necessary information security standards

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• When I Work allowed me to color-code each employee's schedule.
• When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.

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• Reporting feature should be enhanced
• Colours customization should have been available in dashboard
• I think some features had to be customized for daily business as well

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• The ability to print a month view of the schedule would be a great benefit.
• The signup list is a great feature, but there are too many steps to make it easy to use.
• The bulk add and delete process works well, but tends to be confusing for users.

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• You cannot view inactive employees on the app.
• When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading.
• If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It's a powerful tool for employee management and intuitive to use.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.

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I never sought out Shiftboard support.

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Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Make certain your team knows how to turn off alerts and utilise the system.

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Managing peak periods is very well. It is a feature that can help delivering without any delay.

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We have not used another product like Shiftboard at our company.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.

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• It is cost and time effective indeed
• Enhanced our productivity & helping us in business growth
• Real time delivery tracking and parcel movement is one of the main features

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• Effective allocation to proper shows/projects for our network
• Effectively catches any discrepancies between scheduled hours and actual hours for employees
• Requires significant manpower to maintain scheduling accuracy

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Has cut down on the time I spend scheduling.
• Makes estimating payroll simple.
• Is convenient for staff to use because they can utilize it on their own device.
• Allows for messaging as well, which helps get the word out about numerous things, not just scheduling issues.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info