TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dell Avamar

    Score5.7 out of 10
    N/ADell Avamar is a hardware and software data backup and deduplication product. It provides protection and recovery through a complete software and hardware solution when paired with Dell Data Domain for virtual environments, remote offices, enterprise apps, NAS servers, and desktops/laptops.N/A

    Cove Data Protection

    Score8.4 out of 10
    N/ACove Data Protection (formerly N-Able Backup) is designed to cover servers, datacenters, applications, and workstations, and is provided to ensure business continuity and at-a-glance assessment and fast issue resolution via customizable dashboard.N/A
    Pricing
    Dell AvamarCove Data Protection
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Dell AvamarCove Data Protection
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Cove offers one flat rate per server or workstation and one flat per-user price for Microsoft 365, with cloud storage included. Each license carries a defined amount of included storage that is pooled across an MSPs customers, so smaller devices that use less can offset larger ones.
    More Pricing Information
    Community Pulse
    Dell AvamarCove Data Protection
    Considered Both Products
    Dell Technologies
    Chose Dell Avamar
    EMC Avamar offers backup and recovery for desktops and laptops, allowing users to extend the power of Avamar "deduplication" backup software with the aim of eliminating the risk of data loss. Backup processes are performed automatically and in the background to ensure …
    Incentivized
    Chose Dell Avamar
    Unfortunately, Avamar has stayed behind solutions like Solarwinds Backup and Datto in many different things, like the management of the applications being only desktop, the old fashion interfaces and configurations and specially the fact that it doesn't work as a business …
    Incentivized
    N-able
    Chose Cove Data Protection
    Technically, Datto is a better option for business continuity and local backups. However, we considered using Solarwinds Backup for redundancy because it's a simple cloud backup solution that has good deduplication. Personally, I believe that the Datto offsite transfer process …
    Incentivized
    Key User Insights
    Would buy again
    57%
    Would buy again
    4 Answers
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    57%
    Delivers good value for the price
    4 Answers
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    57%
    Happy with the feature set
    4 Answers
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    60%
    Lived up to sales and marketing promises
    3 Answers
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    67%
    Implementation went as expected
    4 Answers
    100%
    Implementation went as expected
    10 Answers
    Features
    Dell AvamarCove Data Protection
    Data Center Backup
    Comparison of Data Center Backup features of Dell Avamar and Cove Data Protection
    Feature
    Dell Avamar
    6.6
    23 Ratings
    24% below category average
    Cove Data Protection
    9.5
    19 Ratings
    12% above category average
    Universal recovery8.021 Ratings8.616 Ratings
    Instant recovery8.020 Ratings9.515 Ratings
    Recovery verification7.018 Ratings9.617 Ratings
    Business application protection8.018 Ratings8.916 Ratings
    Multiple backup destinations7.021 Ratings8.817 Ratings
    Incremental backup identification8.022 Ratings9.817 Ratings
    Backup to the cloud3.610 Ratings10.018 Ratings
    Deduplication and file compression8.023 Ratings10.018 Ratings
    Snapshots5.017 Ratings10.012 Ratings
    Flexible deployment4.013 Ratings9.017 Ratings
    Management dashboard2.014 Ratings9.619 Ratings
    Platform support8.015 Ratings8.918 Ratings
    Retention options8.016 Ratings10.019 Ratings
    Encryption8.015 Ratings9.918 Ratings
    Best Alternatives
    Dell AvamarCove Data Protection
    Small Businesses
    BDRShield
    Score6.5 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dell AvamarCove Data Protection
    Likelihood to Recommend
    2.0
    (23 ratings)
    7.7
    (19 ratings)
    Likelihood to Renew
    9.5
    (2 ratings)
    -
    (0 ratings)
    Usability
    2.0
    (2 ratings)
    9.7
    (7 ratings)
    Support Rating
    8.8
    (4 ratings)
    9.8
    (4 ratings)
    User Testimonials
    Dell AvamarCove Data Protection
    Likelihood to Recommend
    Dell Technologies
    This software is well suited for companies that want to be very in control of their backups but need a simple tool. It could be convenient for them to just buy their own node, locate it in a different location, and set up the jobs for their machines to backup to the cloud with the specific plugins. However, it would not be convenient for companies looking to have a tool that needs to be secure and compliant, and that need to have different other options for business continuity.
    Incentivized
    Read full review
    N-able
    Solarwinds Backup is ideal for individuals looking to keep a consistent backup of devices in their environment. We used it primarily for networking equipment. It is easy to set up, as it is one of the steps available when adding a new device to solarwinds. It is probably not an ideal product to use for long-term (1 month+) backups.
    Incentivized
    Read full review
    Pros
    Dell Technologies
    • Avamar performs data deduplication on the remote host. This greatly reduces the amount of traffic that each backup requires. This even applies to the virtual environment through change block tracking. Backup times are reduced from hours to minutes.
    • The management interface makes it easy to configure and maintain data retention periods. Many times certain data must be kept for an extended period of time. There is a specific menu for managing retention periods.
    • The system is able to recover itself from a hard failure with virtually no loss of backups. There is a checkpoint taken each day that provides a recovery point in the event of a catastrophic failure. Since this is a node based system, the loss of more than one node could require a recovery be performed.
    • While another grid must be purchased, the replication utility allows all backups to be replicated to another grid at a remote location. This ensures the resilience of the backups in the event there is the loss of the primary data center.
    • Also works on HCI devices performing image-level backups as in our primary data center environment
    • There is also now an All-in-One appliance for smaller locations
    Incentivized
    Read full review
    N-able
    • Backup Reporting: Email alerts, and a great, easy to read Dashboard with detailed error logs and an easy to search Solarwinds FAQ for a lot of them.
    • Restores: So far I have restored files, full VMs, and VMs to other hardware, and so far it has not only been flawless, but so flexible that I can't imagine going back to any other software.
    Incentivized
    Read full review
    Cons
    Dell Technologies
    • The client interface has constant JAVA issues and can be slow and chunky. We have often had issues with current versions of JAVA breaking it so it will not even run.
    • The backup clients are split out for function. Although this makes them light, it also makes it cumbersome to upgrade clients. The naming scheme can also be confusing for the clients.
    Incentivized
    Read full review
    N-able
    • Restore complete settings: IP settings, the setting of CPU/Memory for VMs, etc. would decrease management during a restore.
    • Individual file backup: more granular settings for backup.
    • Change of device name after setup: at times, computer names change after restore so it would be great to rename the device name.
    • Option to recovery security key.
    Incentivized
    Read full review
    Likelihood to Renew
    Dell Technologies
    I have been using the product for over five years. This has performed so well that with the current system reaching its End-of-Life with EMC next year, I have proposed replacing it with the latest version of the product. Now that it integrates with Data Domain, the cost has been greatly reduced. Instead of the need to purchase many nodes, one Data Domain can replace them creating a significant cost savings.
    Incentivized
    Read full review
    N-able
    No answers on this topic
    Usability
    Dell Technologies
    The system overall is easy to monitor and see your backup/restore status. The user interface could use updating as it relies on Java and any updates to Java cause the interface to stop working need to be reinstalled
    Incentivized
    Read full review
    N-able
    Cove Data Protection is very usable as it's easy to tell that it is made to not only do backup very well, but it's also easy to deploy. The agent-based deployment allows for flexible deployment options while ensuring a minimal amount of manual work is needed on the dashboard end. Recovery is also very easy, especially as it relates to one-off file recovery
    Read full review
    Support Rating
    Dell Technologies
    Support is very convincing, always eager to solve issues from the root rather than workaround, don't hesitate to take webex, describe the issues to the core and recommend configuration to avoid further issues. We can ask few questions other than the main issue. They don't hesitate to answer.
    Incentivized
    Read full review
    N-able
    We have an Italian support partner, they are been very good b7y the first moment.
    All the partners are followed with a lot of attention, even the little ones.
    there is a site where you can learn everything, the single parts of the product are described perfectly.
    Every it specialist should evaluate it.
    Incentivized
    Read full review
    Alternatives Considered
    Dell Technologies
    Avamar has simplied the back up approach in their VE edition and is much easier to use than Data Protector. Backing up multiple VMs takes minutes instead of hours now. Creating policies, retentions, and schedules, is vastly improved and much easier.
    Incentivized
    Read full review
    N-able
    Cove is able to cover all aspects of backup in a single package. From the same dashboard I can check servers, workstations, and even Office 365. Cove is a much better solution in terms of overall management for a company such as ours. It also provides integration options with N-Able's RMM and Take Control solutions. This allows us to offer our customers with a full service suite in a single package.
    Incentivized
    Read full review
    Return on Investment
    Dell Technologies
    • Absolute Zero ROI
    • This appliance does not work in its current state and to update we need to wait 2-3 months
    • Can't wait to get rid of it and replace it with something else. (not even sure if we will be able to get it running before that)
    • [I think] this is one of the worst mistakes we made
    Incentivized
    Read full review
    N-able
    • There has been NO negative impact to out ROI, but it definitely helps our bottom line. Affordable pricing and solid support make Solarwinds Backup almost a no brainer. That interprets to a growing ROI.
    • The best thing to happen to our ROI is the growth brought in by very happy clients.
    Incentivized
    Read full review
    ScreenShots