TrustRadius: an HG Insights company

Dell Networker vs. OpenText Core Endpoint Backup vs. PowerProtect DD Series

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dell Networker

    Score5.7 out of 10
    N/ADell NetWorker is an enterprise-level data protection software product that unifies and automates backup to tape, disk-based, and flash-based storage media across physical and virtual environments for granular and disaster recovery.N/A

    OpenText Core Endpoint Backup

    Score8.3 out of 10
    N/AOpenText Core Endpoint Backup, formerly Carbonite Endpoint, provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

    $24

    per month

    PowerProtect DD Series

    Score9 out of 10
    N/APowerProtect DD (a next-generation appliance replacing Dell EMC Data Domain) is a suite of hardware appliances used for data protection, backup, storage and deduplication. PowerProtect appliance offerings are cloud-enabled and vary by organization size, capable of supporting small business and enterprises. PowerProtect appliances are separated into two categories: entry-level to midrange, and enterprise. Entry-Level to Midrange Backup Appliances PowerProtect…N/A
    Pricing
    Dell NetworkerOpenText Core Endpoint BackupPowerProtect DD Series
    Editions & Modules
    No answers on this topic
    Basic Computer Backup
    $24
    per month
    Advanced Endpoint Protection
    $34
    per month
    Basic Server Backup
    $50
    per month
    Basic Backup
    $55
    per month
    Advanced Server Protection
    $147
    per month
    Advanced Protection
    $199
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Dell NetworkerOpenText Core Endpoint BackupPowerProtect DD Series
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    Dell NetworkerOpenText Core Endpoint BackupPowerProtect DD Series
    Considered Multiple Products
    Dell Technologies
    Chose Dell Networker
    Previously I have used MS DPM and Symantec Backup Exec. I think they all have similar strengths and drawbacks actually. In general, BE/DPN have slightly better interfaces and terminology but slightly worse backup and recovery reliability. I would recommend Networker over them …
    Incentivized
    Chose Dell Networker
    NetWorker and CommVault are both rated in the top quadrant of Gartner's assessment of backup/recovery applications. We have used both for a number of years, and CommVault was the winner without any significant opposition technically from NetWorker. We moved from CommVault to …
    Incentivized
    Chose Dell Networker
    Avamar is better but expensive
    Veeam, most suited for VM backup, doesn't work too well with the rest of backups\applications
    Incentivized
    OpenText
    No answer on this topic
    Dell Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    63%
    Would buy again
    5 Answers
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    57%
    Delivers good value for the price
    4 Answers
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    75%
    Happy with the feature set
    6 Answers
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    40%
    Lived up to sales and marketing promises
    2 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    No answers on this topic
    Implementation went as expected
    57%
    Implementation went as expected
    4 Answers
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    Dell NetworkerOpenText Core Endpoint BackupPowerProtect DD Series
    Data Center Backup
    Comparison of Data Center Backup features of Dell Networker and OpenText Core Endpoint Backup and PowerProtect DD Series
    Feature
    Dell Networker
    5.0
    11 Ratings
    51% below category average
    OpenText Core Endpoint Backup
    5.6
    1 Ratings
    42% below category average
    PowerProtect DD Series
    9.4
    10 Ratings
    11% above category average
    Universal recovery5.29 Ratings00 Ratings9.09 Ratings
    Instant recovery6.011 Ratings8.01 Ratings9.08 Ratings
    Recovery verification6.09 Ratings4.01 Ratings9.58 Ratings
    Business application protection4.49 Ratings00 Ratings9.510 Ratings
    Multiple backup destinations3.010 Ratings9.01 Ratings9.510 Ratings
    Incremental backup identification4.811 Ratings5.01 Ratings9.59 Ratings
    Backup to the cloud5.26 Ratings10.01 Ratings9.56 Ratings
    Deduplication and file compression6.910 Ratings4.01 Ratings10.09 Ratings
    Snapshots6.09 Ratings00 Ratings10.09 Ratings
    Flexible deployment2.79 Ratings4.01 Ratings9.08 Ratings
    Management dashboard4.59 Ratings6.01 Ratings9.58 Ratings
    Platform support3.99 Ratings4.01 Ratings9.08 Ratings
    Retention options4.79 Ratings4.01 Ratings9.07 Ratings
    Encryption7.27 Ratings4.01 Ratings9.57 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Dell Networker and OpenText Core Endpoint Backup and PowerProtect DD Series
    Feature
    Dell Networker
    -
    Ratings
    OpenText Core Endpoint Backup
    6.5
    1 Ratings
    27% below category average
    PowerProtect DD Series
    -
    Ratings
    Continuous data protection00 Ratings10.01 Ratings00 Ratings
    Replication00 Ratings9.01 Ratings00 Ratings
    Operational reporting and analytics00 Ratings4.01 Ratings00 Ratings
    Malware protection00 Ratings4.01 Ratings00 Ratings
    Multi-location capabilities00 Ratings8.01 Ratings00 Ratings
    Ransomware Recovery00 Ratings4.01 Ratings00 Ratings
    Best Alternatives
    Dell NetworkerOpenText Core Endpoint BackupPowerProtect DD Series
    Small Businesses
    BDRShield
    Score6.5 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Dell NetworkerOpenText Core Endpoint BackupPowerProtect DD Series
    Likelihood to Recommend
    7.1
    (11 ratings)
    7.0
    (23 ratings)
    9.0
    (10 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    1.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    3.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    6.3
    (3 ratings)
    9.7
    (6 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Dell NetworkerOpenText Core Endpoint BackupPowerProtect DD Series
    Likelihood to Recommend
    Dell Technologies
    For users with a basic backup system that does not provide advanced data protection this is a life saver in the age we live in where hackers are looking to encrypt and ruin your important backups. I would recommend [Dell EMC Networker] based on its features, price, and ease of use. If you have a similar product already it does not offer many unique features however.
    Incentivized
    Read full review
    OpenText
    Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
    Incentivized
    Read full review
    Dell Technologies
    We have huge data coming in from different sources and also from multiple organizations in our Data centres. This data had multiple copies of the same data and was huge in size therefore, we wanted to have a solution in place which can help us with a good amount of deduplication at the deepest possible level to make sure that our ecosystem does not have multiple copies of the same data and is also efficient at the same time. Having said this, we wanted this solution to be secure and reliable since it had to be exposed to a huge critical set of data in the market. To add, backup and restoration was something that we were also keen on evaluating so that once we have efficient data within our system, the time it takes to backup and restoration also reduces. And all this was justified by this solution when we signed up with them. From the pricing perspective and the implementation side, the solution needs improvement to make it more efficient and user-friendly.
    Incentivized
    Read full review
    Pros
    Dell Technologies
    • Seamlessly integrates with DataDomain
    • Seamlessly integrates with vmWare for extremely fast VM backups
    • Provides agent-based integration for a very wide array of applications-aware backups, including but not limited to: Microsoft SQL/Exchange/Sharepoint, Meditech, Oracle, DB2, Informix, SAP
    • Integrates with a wide family of NAS solutions for NDMP backups
    Read full review
    OpenText
    • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
    • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
    • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
    • Their phone support is excellent.
    • It's also really easy to maintain your backed up data to reduce redundancy.
    Incentivized
    Read full review
    Dell Technologies
    • It writes backups quickly. DDBoost add-on is very useful as well for improving backup speeds.
    • DD is very efficient in its use of capacity. It dedupes and compresses very well.
    • It spans to large capacity amounts.
    Incentivized
    Read full review
    Cons
    Dell Technologies
    • The GUI is horrible. Giant windows that don't size properly, confusing terminology, multiple clicks to get things done, it's just a disorganized mess. I can't put this in front of my junior techs because it requires some background in DR software to fully comprehend, and even then it's not easy. It feels very much like this was tacked on to a command-line based product as an afterthought.
    • Better management features. It's difficult to integrate with Active Directory, for one. You'll need a Dell EMC tech to help you. Items can't be renamed and have to be recreated. Options are buried in multiple GUI tabs and often are just command line strings in a free-text field. Diagnosing failed jobs and workflows is cumbersome and the errors are often cryptic without some experience. Design it well and pray for uptime, because you need this to work when disaster requires it to.
    • Poor reporting features for an enterprise class product. You can't schedule any type of simple summary (an audit requirement for us) in the base product. To do this requires the additional cost of Data Protection Advisor, which is also horribly designed and impossible to get working quickly.
    • Post-sales contact is non-existent. We've been through a few reps and the project team dropped us at one point with a half-finished implementation when the original sales guy moved on. We only got the the promised product implementation by telling Dell that we weren't paying the bill until they delivered what they promised and were contractually obligated to.
    Incentivized
    Read full review
    OpenText
    • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
    • I have not had to do a restore at this time so I cannot comment on the restore process.
    • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
    Incentivized
    Read full review
    Dell Technologies
    • It can be expensive to implement, especially when used in conjunction with other applications/hardware such as Avamar.
    • The TCO can be high, especially when it needs its storage expanded.
    • Recovery speeds can be slow (compared to other solutions) for when recovery is time sensitive.
    Incentivized
    Read full review
    Likelihood to Renew
    Dell Technologies
    There are three reasons for not renewing our use of NetWorker: 1) the rising and extremely high cost of support and proprietary hardware needed for deduplication, 2) the complete unreliability of the product (we couldn't recover from a true disaster if we wanted to), and 3) the horrible support from EMC for the product
    Incentivized
    Read full review
    OpenText
    I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
    Incentivized
    Read full review
    Dell Technologies
    DD has performed flawlessly for almost 10 years as our backup/recovery storage with offsite replication. Given its track record and great support from EMC, we're unlikely to look elsewhere any time soon.
    Incentivized
    Read full review
    Usability
    Dell Technologies
    NetWorker has the clunkiest interface and unfriendliest CLI with which I have ever had to work. I spent three years hating this application because it took ALL of my time just to keep it running. Even then, I had no confidence in our ability to recover from a disaster because of its unreliability.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Dell Technologies
    No answers on this topic
    Support Rating
    Dell Technologies
    The support team has always been good, and there is never an issue that can't be resolved. The techs are competent and know the product. The slightly less than perfect rating I'm giving is because Support shouldn't carry the burden themselves. We hear from Dell sales people all the time, but they never call and ask about this product, nor do they offer to upsell it or make it better. That lack of sales support and coherence hurts the overall rating a bit. When I spend my company's money on your product, I expect you to at least ACT like you care, if not actually care for real. It influences my opinion and future purchasing habits.
    Incentivized
    Read full review
    OpenText
    Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
    Incentivized
    Read full review
    Dell Technologies
    Customer support has had some ups and downs here. We've had several issues with EMC support before and during the acquisition by Dell, but in the last 18 months support has been top notch. Quick and knowledgeable help is but a chat away, or they will call you back so you don't have to wait on hold. The team supporting us is responsive and is quick to assist with any request or issue.
    Incentivized
    Read full review
    Implementation Rating
    Dell Technologies
    How can anyone build a house without a blueprint? NetWorker was ramrodded into place here without a design or implementation plan. The result was a setup that was doomed from the start and never worked reliable over the full three years of our contract obligation.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Dell Technologies
    No answers on this topic
    Alternatives Considered
    Dell Technologies
    EMC and Unitrends are equal at the file level and SQL backups. What makes Unitrends the better product is the ability to backup VMs as a whole. They both have the ability to email reports about failures and hardware issues. Unitrends has superior support and knowledge base and support is available 24/7.
    Incentivized
    Read full review
    OpenText
    We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
    Incentivized
    Read full review
    Dell Technologies
    We selected Data Domain due to its integration with our backup software. The Data Domain works well for what we need it to do.
    Incentivized
    Read full review
    Return on Investment
    Dell Technologies
    • When you get into the deep dive of features there is quite a learning curve for those options so it's a lot to learn.
    • Restores and restore verification is very fast so you save some time there.
    • Costs are fairly high so an ROI may take some time vs a standard backup software.
    Incentivized
    Read full review
    OpenText
    • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
    • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
    • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
    Incentivized
    Read full review
    Dell Technologies
    • We were able to immediately discontinue our remote tape storage and TBU maintenance.
    • Reduced backup footprint in the data center.
    • It is costly to expand so buy it with a purpose.
    Incentivized
    Read full review
    ScreenShots