What users are saying about
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111 Ratings
4 Ratings
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Score 7.1 out of 100

DemandTools

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111 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Deltek WorkBook

My recommendation very much depends on who the colleague is. I would recommend WorkBook if it is an accountant, project manager or someone similar, and if the setup is done within WorkBook and passwords, etc. are being used within WorkBook only. I would tell IT Managers to avoid the application and think twice in terms of access management etc.
Christopher Fritz | TrustRadius Reviewer

DemandTools

With a few small exceptions, DemandTools does everything that Apex Data Loader and Workbench do for uploading and updating records and does it with an easier-to-learn, feature-rich, guided interface. (And no annoying package installs like the Apex loader.) It doesn't handle querying of deleted records (at least that I am aware of), though it's the only tool I use for batch restoring of RecordIDs if you have them archived or if you query them from Apex Data Loader. I don't use the duplicate management features personally, but our organization uses them extensively on a daily basis.
Brian Degon | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Deltek WorkBook
7.8
DemandTools
Task Management
Deltek WorkBook
8.1
DemandTools
Resource Management
Deltek WorkBook
9.0
DemandTools
Gantt Charts
Deltek WorkBook
9.0
DemandTools
Scheduling
Deltek WorkBook
9.0
DemandTools
Workflow Automation
Deltek WorkBook
6.1
DemandTools
Team Collaboration
Deltek WorkBook
6.1
DemandTools
Support for Agile Methodology
Deltek WorkBook
10.0
DemandTools
Support for Waterfall Methodology
Deltek WorkBook
10.0
DemandTools
Document Management
Deltek WorkBook
6.1
DemandTools
Email integration
Deltek WorkBook
6.1
DemandTools
Mobile Access
Deltek WorkBook
4.1
DemandTools
Timesheet Tracking
Deltek WorkBook
7.1
DemandTools
Change request and Case Management
Deltek WorkBook
10.0
DemandTools
Budget and Expense Management
Deltek WorkBook
8.0
DemandTools

Professional Services Automation

Deltek WorkBook
6.1
DemandTools
Quotes/estimates
Deltek WorkBook
5.2
DemandTools
Invoicing
Deltek WorkBook
6.1
DemandTools
Project & financial reporting
Deltek WorkBook
6.1
DemandTools
Integration with accounting software
Deltek WorkBook
7.1
DemandTools

Pros

Deltek WorkBook

  • Workbook handles all processes in a consultancy company
  • Workflow options on all thinkable processes
  • Support global growth and intercompany management
  • Strong planning tool
  • Able to manage multiple clients to one project
  • Advanced template set-up
  • The communication module, so all relevant information is available on the projects
  • Flexible planning and project management
Frants E. Moraitis | TrustRadius Reviewer

DemandTools

  • Report/Find IDs is the hidden gem of DemandTools. It is basically a super fast vlookup against your entire database. Easily add data to a report or find the records that match a list. I used this feature extensively when migrating data to a new org to do a compare numbers.
  • Data export by object is so easy and the ability to pull data from any related object is powerful. I find myself using data export more then running reports in SF because it's so much faster and hugely flexible.
  • Every module has clear steps and in-line help.
Laura Straub | TrustRadius Reviewer

Cons

Deltek WorkBook

  • The integrations on IT level are not great and should be improved.
  • Change of IP's that's used for logins are being changed without reporting it to super users.
Christopher Fritz | TrustRadius Reviewer

DemandTools

  • Cannot run on Mac (we have to do all work through a VM which often involves transferring files back and forth and causes issues with scheduled jobs).
  • My Marketing counterpart has expressed concerns over functionality (has had issues with scheduled jobs, the title normalization, and is looking at similar platforms that also allow for lead routing).
  • UI while functional is inferior to many other platforms I've reviewed. I've used DemandTools for many years at my past company, so I've not had issues but it's been difficult for my counterpart to adapt to the interface.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Deltek WorkBook

No score
No answers yet
No answers on this topic

DemandTools

DemandTools 7.7
Based on 12 answers
It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
Anonymous | TrustRadius Reviewer

Usability

Deltek WorkBook

No score
No answers yet
No answers on this topic

DemandTools

DemandTools 7.3
Based on 5 answers
Allows for control in uploading lists, saved processes for checking duplicate records.

Allows for backup files and quick reverts if something goes wrong.

Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

Automated processes for set and forget hygiene tasks
Anonymous | TrustRadius Reviewer

Reliability and Availability

Deltek WorkBook

No score
No answers yet
No answers on this topic

DemandTools

DemandTools 8.2
Based on 1 answer
have not had any issues
Anonymous | TrustRadius Reviewer

Performance

Deltek WorkBook

No score
No answers yet
No answers on this topic

DemandTools

DemandTools 5.5
Based on 2 answers
DemandTools is a bit clunky and slow at times
Anonymous | TrustRadius Reviewer

Support Rating

Deltek WorkBook

No score
No answers yet
No answers on this topic

DemandTools

DemandTools 9.0
Based on 10 answers
Support can be slow so do not expect quick turn for urgent issues.
Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
The training webinars help with the basics but not much if you need advanced functionality.
Anonymous | TrustRadius Reviewer

Online Training

Deltek WorkBook

No score
No answers yet
No answers on this topic

DemandTools

DemandTools 8.5
Based on 2 answers
The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
Steven Steier | TrustRadius Reviewer

Implementation Rating

Deltek WorkBook

No score
No answers yet
No answers on this topic

DemandTools

DemandTools 5.0
Based on 8 answers
I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
Steven Steier | TrustRadius Reviewer

Alternatives Considered

Deltek WorkBook

Timelog, e-conomic project module and podio
Frants E. Moraitis | TrustRadius Reviewer

DemandTools

It has been years since we looked at other tools, and while I know we reviewed four different solutions when we picked Demand Tools, it has been so long I don't remember who. We are so happy with the product, we have not gone to search for any other alternatives since we started using it over 5 years ago.
Anonymous | TrustRadius Reviewer

Scalability

Deltek WorkBook

No score
No answers yet
No answers on this topic

DemandTools

DemandTools 5.5
Based on 1 answer
it has worked just fine for our purposes, but I can not speak to its scalability
Anonymous | TrustRadius Reviewer

Return on Investment

Deltek WorkBook

  • WorkBook is one of the cheaper solutions on the market, which, in the long term, gives a great ROI.
  • We have spent a lot of time on support which is a negative impact.
Christopher Fritz | TrustRadius Reviewer

DemandTools

  • Time saving: It can get the jobs done quicker than human processing can.
  • Increased office productivity: Not having people doing these data changes means they can focus on other work while DemandTools is running.
  • Makes repeating complex tasks easy: DemandTools makes it easy to save a configuration so that a less tech-savvy staff member can run a complex data update on a routine basis, with minimal support needed from tech staff.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Deltek WorkBook

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$19*

* per month

DemandTools

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Deltek WorkBook
7.1
DemandTools
8.7

Likelihood to Renew

Deltek WorkBook
DemandTools
7.7

Usability

Deltek WorkBook
DemandTools
7.3

Reliability and Availability

Deltek WorkBook
DemandTools
8.2

Performance

Deltek WorkBook
DemandTools
5.5

Support Rating

Deltek WorkBook
DemandTools
9.0

Online Training

Deltek WorkBook
DemandTools
8.5

Implementation Rating

Deltek WorkBook
DemandTools
5.0

Scalability

Deltek WorkBook
DemandTools
5.5

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