Demandforce is a solution available to the medical, veterinarian, lifestyle and automotive industries. Demandforce offers a variety of communication and office workflow solutions from appointment reminders and two-way text to marketing solutions like email campaign templates and online reputation management tools. Demandforce helps attract, retain, and grow a customer base.
N/A
Oracle CRM On Demand
Score9.1 out of 10
N/A
The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.
N/A
Pricing
Demandforce
Oracle CRM On Demand
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Demandforce
Oracle CRM On Demand
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
—
More Pricing Information
Features
Demandforce
Oracle CRM On Demand
Sales Force Automation
Comparison of Sales Force Automation features of Demandforce and Oracle CRM On Demand
Feature
Demandforce
7.8
2 Ratings
0% below category average
Oracle CRM On Demand
8.9
25 Ratings
13% above category average
Customer data management / contact management
8.02 Ratings
8.025 Ratings
Workflow management
9.01 Ratings
9.024 Ratings
Territory management
7.01 Ratings
8.024 Ratings
Opportunity management
8.01 Ratings
8.025 Ratings
Integration with email client (e.g., Outlook or Gmail)
8.01 Ratings
9.022 Ratings
Contract management
7.01 Ratings
9.024 Ratings
Quote & order management
7.01 Ratings
10.023 Ratings
Interaction tracking
8.01 Ratings
9.024 Ratings
Channel / partner relationship management
8.01 Ratings
10.023 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Demandforce and Oracle CRM On Demand
Feature
Demandforce
9.0
2 Ratings
16% above category average
Oracle CRM On Demand
9.7
24 Ratings
23% above category average
Case management
9.02 Ratings
10.024 Ratings
Call center management
9.02 Ratings
10.023 Ratings
Help desk management
9.02 Ratings
9.024 Ratings
Marketing Automation
Comparison of Marketing Automation features of Demandforce and Oracle CRM On Demand
Feature
Demandforce
9.0
3 Ratings
15% above category average
Oracle CRM On Demand
8.5
24 Ratings
9% above category average
Lead management
9.01 Ratings
8.024 Ratings
Email marketing
9.03 Ratings
9.022 Ratings
CRM Project Management
Comparison of CRM Project Management features of Demandforce and Oracle CRM On Demand
Feature
Demandforce
9.0
1 Ratings
16% above category average
Oracle CRM On Demand
9.0
24 Ratings
16% above category average
Task management
9.01 Ratings
9.023 Ratings
Billing and invoicing management
9.01 Ratings
9.022 Ratings
Reporting
9.01 Ratings
9.023 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Demandforce and Oracle CRM On Demand
Feature
Demandforce
9.0
1 Ratings
16% above category average
Oracle CRM On Demand
8.5
24 Ratings
11% above category average
Forecasting
9.01 Ratings
10.024 Ratings
Pipeline visualization
9.01 Ratings
6.623 Ratings
Customizable reports
9.01 Ratings
9.024 Ratings
Customization
Comparison of Customization features of Demandforce and Oracle CRM On Demand
Feature
Demandforce
9.0
2 Ratings
16% above category average
Oracle CRM On Demand
8.2
24 Ratings
7% above category average
Custom fields
9.02 Ratings
9.024 Ratings
Custom objects
9.02 Ratings
9.024 Ratings
Scripting environment
9.02 Ratings
5.820 Ratings
API for custom integration
9.01 Ratings
9.023 Ratings
Security
Comparison of Security features of Demandforce and Oracle CRM On Demand
Feature
Demandforce
9.0
2 Ratings
7% above category average
Oracle CRM On Demand
9.5
25 Ratings
12% above category average
Single sign-on capability
9.02 Ratings
10.022 Ratings
Role-based user permissions
9.01 Ratings
9.025 Ratings
Social CRM
Comparison of Social CRM features of Demandforce and Oracle CRM On Demand
Feature
Demandforce
9.0
1 Ratings
18% above category average
Oracle CRM On Demand
9.0
18 Ratings
18% above category average
Social data
9.01 Ratings
9.018 Ratings
Social engagement
9.01 Ratings
9.018 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Demandforce and Oracle CRM On Demand
Feature
Demandforce
9.0
1 Ratings
18% above category average
Oracle CRM On Demand
9.0
22 Ratings
18% above category average
Marketing automation
9.01 Ratings
9.022 Ratings
Compensation management
9.01 Ratings
9.020 Ratings
Platform
Comparison of Platform features of Demandforce and Oracle CRM On Demand
We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info