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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Demandforce

    Score8 out of 10
    N/ADemandforce is a solution available to the medical, veterinarian, lifestyle and automotive industries. Demandforce offers a variety of communication and office workflow solutions from appointment reminders and two-way text to marketing solutions like email campaign templates and online reputation management tools. Demandforce helps attract, retain, and grow a customer base.N/A

    Oracle CRM On Demand

    Score9.1 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
    Pricing
    DemandforceOracle CRM On Demand
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DemandforceOracle CRM On Demand
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    DemandforceOracle CRM On Demand
    Sales Force Automation
    Comparison of Sales Force Automation features of Demandforce and Oracle CRM On Demand
    Feature
    Demandforce
    7.8
    2 Ratings
    0% below category average
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    Customer data management / contact management8.02 Ratings8.025 Ratings
    Workflow management9.01 Ratings9.024 Ratings
    Territory management7.01 Ratings8.024 Ratings
    Opportunity management8.01 Ratings8.025 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.01 Ratings9.022 Ratings
    Contract management7.01 Ratings9.024 Ratings
    Quote & order management7.01 Ratings10.023 Ratings
    Interaction tracking8.01 Ratings9.024 Ratings
    Channel / partner relationship management8.01 Ratings10.023 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Demandforce and Oracle CRM On Demand
    Feature
    Demandforce
    9.0
    2 Ratings
    16% above category average
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    Case management9.02 Ratings10.024 Ratings
    Call center management9.02 Ratings10.023 Ratings
    Help desk management9.02 Ratings9.024 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Demandforce and Oracle CRM On Demand
    Feature
    Demandforce
    9.0
    3 Ratings
    15% above category average
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    Lead management9.01 Ratings8.024 Ratings
    Email marketing9.03 Ratings9.022 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Demandforce and Oracle CRM On Demand
    Feature
    Demandforce
    9.0
    1 Ratings
    16% above category average
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    Task management9.01 Ratings9.023 Ratings
    Billing and invoicing management9.01 Ratings9.022 Ratings
    Reporting9.01 Ratings9.023 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Demandforce and Oracle CRM On Demand
    Feature
    Demandforce
    9.0
    1 Ratings
    16% above category average
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    Forecasting9.01 Ratings10.024 Ratings
    Pipeline visualization9.01 Ratings6.623 Ratings
    Customizable reports9.01 Ratings9.024 Ratings
    Customization
    Comparison of Customization features of Demandforce and Oracle CRM On Demand
    Feature
    Demandforce
    9.0
    2 Ratings
    16% above category average
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    Custom fields9.02 Ratings9.024 Ratings
    Custom objects9.02 Ratings9.024 Ratings
    Scripting environment9.02 Ratings5.820 Ratings
    API for custom integration9.01 Ratings9.023 Ratings
    Security
    Comparison of Security features of Demandforce and Oracle CRM On Demand
    Feature
    Demandforce
    9.0
    2 Ratings
    7% above category average
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    Single sign-on capability9.02 Ratings10.022 Ratings
    Role-based user permissions9.01 Ratings9.025 Ratings
    Social CRM
    Comparison of Social CRM features of Demandforce and Oracle CRM On Demand
    Feature
    Demandforce
    9.0
    1 Ratings
    18% above category average
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    Social data9.01 Ratings9.018 Ratings
    Social engagement9.01 Ratings9.018 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Demandforce and Oracle CRM On Demand
    Feature
    Demandforce
    9.0
    1 Ratings
    18% above category average
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    Marketing automation9.01 Ratings9.022 Ratings
    Compensation management9.01 Ratings9.020 Ratings
    Platform
    Comparison of Platform features of Demandforce and Oracle CRM On Demand
    Feature
    Demandforce
    9.0
    2 Ratings
    17% above category average
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    Mobile access9.02 Ratings9.018 Ratings
    Best Alternatives
    DemandforceOracle CRM On Demand
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DemandforceOracle CRM On Demand
    Likelihood to Recommend
    3.0
    (7 ratings)
    10.0
    (26 ratings)
    Likelihood to Renew
    9.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    DemandforceOracle CRM On Demand
    Likelihood to Recommend
    Demandforce
    We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
    Incentivized
    Read full review
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    Pros
    Demandforce
    • Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
    • Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
    • Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
    Incentivized
    Read full review
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
    Read full review
    Cons
    Demandforce
    • Flexibility in Design!
    • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
    • Usability (it's a bit clunky)
    Incentivized
    Read full review
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
    Read full review
    Likelihood to Renew
    Demandforce
    We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
    Incentivized
    Read full review
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    Usability
    Demandforce
    No answers on this topic
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
    Read full review
    Support Rating
    Demandforce
    No answers on this topic
    Oracle
    As am using oracle very much satisfy.
    Read full review
    Implementation Rating
    Demandforce
    No answers on this topic
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
    Read full review
    Alternatives Considered
    Demandforce
    I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
    Incentivized
    Read full review
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
    Read full review
    Return on Investment
    Demandforce
    • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
    Incentivized
    Read full review
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
    Read full review
    ScreenShots

    Demandforce Screenshots

    Screenshot of Demandforce's email campaign studio solution to communicate with customers via email marketing with unique and customizable templates.Screenshot of Demandforce's phone solution to communicate with customers.Screenshot of Demandforce's mobile app to manage the business while on the go.Screenshot of Demandforce's online booking solution allows customers to book without having to communicate directly with the front office.Screenshot of Demandforce's appointment reminder solution made to increase workflow and reduce no shows.Screenshot of Demandforce's online reputation management tools made to help gain new customers.