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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DemandTools

    Score10 out of 10
    N/ADemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.N/A

    IBM Security QRadar SIEM

    Score8.9 out of 10
    N/AIBM Security QRadar is security information and event management (SIEM) Software.N/A
    Pricing
    DemandToolsIBM Security QRadar SIEM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DemandToolsIBM Security QRadar SIEM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DemandToolsIBM Security QRadar SIEM
    Considered Both Products
    Validity
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    92%
    Would buy again
    67 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    97%
    Delivers good value for the price
    61 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    96%
    Happy with the feature set
    70 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    86%
    Lived up to sales and marketing promises
    38 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    94%
    Implementation went as expected
    59 Answers
    Features
    DemandToolsIBM Security QRadar SIEM
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of DemandTools and IBM Security QRadar SIEM
    Feature
    DemandTools
    -
    Ratings
    IBM Security QRadar SIEM
    8.5
    69 Ratings
    7% above category average
    Centralized event and log data collection00 Ratings9.927 Ratings
    Correlation00 Ratings8.669 Ratings
    Event and log normalization/management00 Ratings9.527 Ratings
    Deployment flexibility00 Ratings7.827 Ratings
    Integration with Identity and Access Management Tools00 Ratings8.965 Ratings
    Custom dashboards and workspaces00 Ratings7.569 Ratings
    Host and network-based intrusion detection00 Ratings9.725 Ratings
    Data integration/API management00 Ratings9.07 Ratings
    Behavioral analytics and baselining00 Ratings7.648 Ratings
    Rules-based and algorithmic detection thresholds00 Ratings8.049 Ratings
    Response orchestration and automation00 Ratings7.75 Ratings
    Reporting and compliance management00 Ratings7.947 Ratings
    Incident indexing/searching00 Ratings8.97 Ratings
    Best Alternatives
    DemandToolsIBM Security QRadar SIEM
    Small Businesses
    Dataloader.io
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Informatica Customer 360 for Salesforce
    Score8.7 out of 10
    Sumo Logic
    Score8.9 out of 10
    Enterprises
    Dataloader.io
    Score10 out of 10
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DemandToolsIBM Security QRadar SIEM
    Likelihood to Recommend
    10.0
    (118 ratings)
    8.6
    (89 ratings)
    Likelihood to Renew
    9.9
    (16 ratings)
    8.8
    (5 ratings)
    Usability
    10.0
    (7 ratings)
    8.0
    (2 ratings)
    Availability
    9.8
    (2 ratings)
    9.0
    (1 ratings)
    Performance
    8.5
    (3 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.0
    (5 ratings)
    8.1
    (62 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    8.5
    (2 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    6.9
    (6 ratings)
    8.0
    (1 ratings)
    Configurability
    7.5
    (2 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    9.0
    (1 ratings)
    8.1
    (58 ratings)
    Product Scalability
    8.5
    (2 ratings)
    8.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    DemandToolsIBM Security QRadar SIEM
    Likelihood to Recommend
    Validity
    DemandTools is good for almost everything related to mass data manipulation. The only scenario I haven't tried using DemandTools and was recommended to use Data Loader for was inserting records while keeping the original created date. The issue was that we had a disconnection with an external messaging partner, and when the records were retrieved, a few days had passed since the original day of the incoming messages. To insert the messages while keeping the original created date, DataLoader was helpful. I am not sure how to do that in DemandTools. But again, for everything else, DemandTools is a lifesaver.
    Incentivized
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    IBM
    I would only recommend IBM Security QRadar SIEM in a few situations. For one, it's very easy to setup and use if all your log sources are generic from known vendors. It's also significantly cheaper than Splunk, which is nice if you're trying to save money or be more efficient. I would not recommend IBM Security QRadar SIEM for environments with a lot of custom logs and complicated detection requirements.
    Incentivized
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    Pros
    Validity
    • PowerGrid can review and make the updates simultaneously.
    • Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
    • BulkBackup [is] just one click, majority data got updated.
    • Scenarios save a lot of time for similar working load.
    Incentivized
    Read full review
    IBM
    • Enables identification and prioritization of vulnerabilities in IT infrastructure for corrective action.
    • Facilitates security incident investigation and forensic analysis.
    • Provides a real-time view of security events, enabling immediate incident response.
    • Can integrate with external threat intelligence sources to enrich data and improve threat detection.
    • Enables the generation of detailed and customized reports.
    Incentivized
    Read full review
    Cons
    Validity
    • I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
    • Some features aren't user intuitive and it takes a while to learn.
    Incentivized
    Read full review
    IBM
    • Need to spend more time configuring the system to properly interpret and normalize different type of data collected from multiple resources.
    • While Rule creation QRadar uses that rules to detect security threats and generate alerts, but to creating and managing rules is bit complex & tedious work to complete.
    • IBM Security QRadar SIEM is excellent in handling large & complex systems that requires in-depth knowledge and extensive training to configure and maintain the system which includes upgrading, optimization of performance & issue troubleshooting.
    Incentivized
    Read full review
    Likelihood to Renew
    Validity
    It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
    Incentivized
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    IBM
    QRadar is an established and stable product, we have been using it for many years and want to continue to focus on it. Anyone who has used the product and knows it knows how reliable it is and how it facilitates continuous monitoring of threats from outside and inside. it is an exceptional product that is very useful for us.
    Incentivized
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    Usability
    Validity
    Allows for control in uploading lists, saved processes for checking duplicate records.

    Allows for backup files and quick reverts if something goes wrong.

    Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

    Automated processes for set and forget hygiene tasks
    Read full review
    IBM
    As a grade I give 8 as QRadar is not easy to learn. It requires some time to master it. It also needs a team of people actively working on the product. Once you learn to use it the software works very well and it is easy to correlate and understand detected threats. It only takes time to learn how to use it well and configure it properly.
    Incentivized
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    Reliability and Availability
    Validity
    There has not been a time since I started 9 months ago that I've encountered any kind of downtime.
    Incentivized
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    IBM
    No answers on this topic
    Performance
    Validity
    DemandTools is a bit clunky and slow at times
    Incentivized
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    IBM
    No answers on this topic
    Support Rating
    Validity
    Support can be slow so do not expect quick turn for urgent issues.
    Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
    The training webinars help with the basics but not much if you need advanced functionality.
    Read full review
    IBM
    Customer support is Good of IBM, While Using IBM QRadar its deployment is to slow and suddenly stop working and crashed we have contacted IBM Support and Rised a Ticket within a few minute we get call back from customer support and Query Resolved by them Fast And Rapid Support of Ibm
    Incentivized
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    In-Person Training
    Validity
    No answers on this topic
    IBM
    The training was very useful and the people who taught us were very knowledgeable. Although the software may initially seem difficult to learn they made things much easier for us.
    Incentivized
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    Online Training
    Validity
    The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
    Read full review
    IBM
    The training was very useful and the people who taught us were very knowledgeable. Although the software may initially seem difficult to learn they made things much easier for us.
    Incentivized
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    Implementation Rating
    Validity
    I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
    Read full review
    IBM
    Initial patience is required to learn how to use the product, and it takes a dedicated team to use it. One person is not enough, and it's not enough to just set it up and check it once in a while. It has to be used daily and kept under control to be used effectively
    Incentivized
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    Alternatives Considered
    Validity
    Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.
    Incentivized
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    IBM
    IBM Qradar takes the best from its competitors. Reliable and stable but sometimes very expensive, the SIEM from IBM offers a wide range of scenarios in which the customers can suite and size their own infrastructures. IBM Qradar doesn't really needs to stack up againt its competitors because it already sets an example in the SIEM world.
    Incentivized
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    Scalability
    Validity
    It's done everything we've needed it to do.
    Incentivized
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    IBM
    No answers on this topic
    Return on Investment
    Validity
    • It is a tremendous time saver. It does things Salesforce doesn't even have the capability to do. Tasks that would take hours to manually complete.
    • We can process a tremendous amount of data daily through one person, vs. weeks for the data to be cleaned, reviewed, routed and input.
    • Saves on headcount by allowing a dedicated user to set up batches and jobs for other teams to ensure their data integrity.
    • The return on investment isn't easily quantifiable but it is FELT in our department.
    Incentivized
    Read full review
    IBM
    • Offense investigation was really helped in tackling the incidents. It was accurate and brief
    • The automation with IBM resilient (SOAR) was a milestone in elimination of user mistakes
    • The X-Force threat intelligence supported us in getting the work done without any 3rd party enterprise OSINT database
    Incentivized
    Read full review
    ScreenShots

    DemandTools Screenshots

    Screenshot of DemandTools Home ScreenScreenshot of Modify FormulaScreenshot of Data Quality Automation

    IBM Security QRadar SIEM Screenshots

    Screenshot of QRadar SIEM Cloud native- Threat intelligence preview