DemandTools vs. Melissa Data Quality Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DemandTools
Score 9.4 out of 10
N/A
DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.N/A
Melissa Data Quality Suite
Score 9.1 out of 10
N/A
The Data Quality Suite from Melissa headquartered in San Margarita, helps organizations of all sizes verify and maintain data so they can effectively communicate with their customers via postal mail, email or phone.N/A
Pricing
DemandToolsMelissa Data Quality Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DemandToolsMelissa Data Quality Suite
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DemandToolsMelissa Data Quality Suite
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
DemandToolsMelissa Data Quality Suite
Data Quality
Comparison of Data Quality features of Product A and Product B
DemandTools
-
Ratings
Melissa Data Quality Suite
8.3
1 Ratings
5% below category average
Data source connectivity00 Ratings8.01 Ratings
Data profiling00 Ratings9.01 Ratings
Master data management (MDM) integration00 Ratings8.01 Ratings
Data element standardization00 Ratings8.01 Ratings
Match and merge00 Ratings8.01 Ratings
Address verification00 Ratings9.01 Ratings
Best Alternatives
DemandToolsMelissa Data Quality Suite
Small Businesses
Dataloader.io
Dataloader.io
Score 8.9 out of 10
HubSpot Operations Hub
HubSpot Operations Hub
Score 7.9 out of 10
Medium-sized Companies
IBM InfoSphere Information Server
IBM InfoSphere Information Server
Score 8.1 out of 10
IBM InfoSphere Information Server
IBM InfoSphere Information Server
Score 8.1 out of 10
Enterprises
IBM InfoSphere Information Server
IBM InfoSphere Information Server
Score 8.1 out of 10
IBM InfoSphere Information Server
IBM InfoSphere Information Server
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DemandToolsMelissa Data Quality Suite
Likelihood to Recommend
8.7
(117 ratings)
9.0
(1 ratings)
Likelihood to Renew
9.9
(16 ratings)
-
(0 ratings)
Usability
7.8
(6 ratings)
-
(0 ratings)
Availability
9.8
(2 ratings)
-
(0 ratings)
Performance
8.5
(3 ratings)
-
(0 ratings)
Support Rating
9.0
(5 ratings)
-
(0 ratings)
Online Training
8.5
(2 ratings)
-
(0 ratings)
Implementation Rating
6.9
(6 ratings)
-
(0 ratings)
Configurability
7.5
(2 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.5
(2 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
DemandToolsMelissa Data Quality Suite
Likelihood to Recommend
Validity
DemandTools is perfect for any system that constantly adds new records to its database. For example, in higher education, we are constantly purchasing search names from various vendors and DemandTools allows us to make sure we are not doubling up on the same records. It saves us money in the long run as we are not mailing out multiple copies of our brochures to the same person.
Read full review
Melissa
The platform is best suited for detailed exploration and filtering that allow users to examine the specific records
that pass or fail a criterion and how they might relate to each other. It also assist in seeing past jobs and compare how quality has changed, providing
more context than just point values.
Read full review
Pros
Validity
  • PowerGrid can review and make the updates simultaneously.
  • Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
  • BulkBackup [is] just one click, majority data got updated.
  • Scenarios save a lot of time for similar working load.
Read full review
Melissa
  • It provides ability to profile, discover, and validate data quality.
  • It allows to drill down into larger amounts of data.
  • It automatically suggests possible quality rules based on a statistical profile of the data.
Read full review
Cons
Validity
  • I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
  • Some features aren't user intuitive and it takes a while to learn.
Read full review
Melissa
  • It can expand connectivity to apply adaptive data quality rules to any data source.
  • It can employing more advanced transformation techniques to transform data for specific formats.
  • It can further continue on its existing capabilities like providing more enriched data curation.
Read full review
Likelihood to Renew
Validity
It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
Read full review
Melissa
No answers on this topic
Usability
Validity
Allows for control in uploading lists, saved processes for checking duplicate records.

Allows for backup files and quick reverts if something goes wrong.

Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

Automated processes for set and forget hygiene tasks
Read full review
Melissa
No answers on this topic
Reliability and Availability
Validity
There has not been a time since I started 9 months ago that I've encountered any kind of downtime.
Read full review
Melissa
No answers on this topic
Performance
Validity
DemandTools is a bit clunky and slow at times
Read full review
Melissa
No answers on this topic
Support Rating
Validity
Support can be slow so do not expect quick turn for urgent issues.
Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
The training webinars help with the basics but not much if you need advanced functionality.
Read full review
Melissa
No answers on this topic
Online Training
Validity
The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
Read full review
Melissa
No answers on this topic
Implementation Rating
Validity
I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
Read full review
Melissa
No answers on this topic
Alternatives Considered
Validity
Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.
Read full review
Melissa
No answers on this topic
Scalability
Validity
It's done everything we've needed it to do.
Read full review
Melissa
No answers on this topic
Return on Investment
Validity
  • It is a tremendous time saver. It does things Salesforce doesn't even have the capability to do. Tasks that would take hours to manually complete.
  • We can process a tremendous amount of data daily through one person, vs. weeks for the data to be cleaned, reviewed, routed and input.
  • Saves on headcount by allowing a dedicated user to set up batches and jobs for other teams to ensure their data integrity.
  • The return on investment isn't easily quantifiable but it is FELT in our department.
Read full review
Melissa
No answers on this topic
ScreenShots

DemandTools Screenshots

Screenshot of DemandTools Home ScreenScreenshot of Modify FormulaScreenshot of Data Quality Automation