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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DemandTools

    Score10 out of 10
    N/ADemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.N/A

    SANsymphony

    Score8 out of 10
    N/ADataCore SANsymphony software-defined storage aims to deliver flexibility, scalability, and cost-efficiency in a HCI platform. Powered by a block-level storage virtualization technology, SANsymphony is designed to provide flexibility to control how data is stored, protected, and accessed. The vendor states users can ensure business continuity with just 2 nodes, easily scaling out to 64 nodes, and achieve productivity for performance-demanding workloads by improving I/O processing and reducing…N/A
    Pricing
    DemandToolsSANsymphony
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DemandToolsSANsymphony
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DemandToolsSANsymphony
    Considered Both Products
    Validity
    No answer on this topic
    DataCore Software
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Best Alternatives
    DemandToolsSANsymphony
    Small Businesses
    Dataloader.io
    Score10 out of 10
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    Score9.5 out of 10
    Medium-sized Companies
    Informatica Customer 360 for Salesforce
    Score8.7 out of 10
    StarWind Virtual SAN
    Score9.5 out of 10
    Enterprises
    Dataloader.io
    Score10 out of 10
    IBM Storage Scale
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DemandToolsSANsymphony
    Likelihood to Recommend
    10.0
    (118 ratings)
    9.1
    (7 ratings)
    Likelihood to Renew
    9.9
    (16 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (7 ratings)
    -
    (0 ratings)
    Availability
    9.8
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.5
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (5 ratings)
    10.0
    (1 ratings)
    Online Training
    8.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.9
    (6 ratings)
    -
    (0 ratings)
    Configurability
    7.5
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.5
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DemandToolsSANsymphony
    Likelihood to Recommend
    Validity
    DemandTools is good for almost everything related to mass data manipulation. The only scenario I haven't tried using DemandTools and was recommended to use Data Loader for was inserting records while keeping the original created date. The issue was that we had a disconnection with an external messaging partner, and when the records were retrieved, a few days had passed since the original day of the incoming messages. To insert the messages while keeping the original created date, DataLoader was helpful. I am not sure how to do that in DemandTools. But again, for everything else, DemandTools is a lifesaver.
    Incentivized
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    DataCore Software
    Now that you have virtualized your server's CPU and memory resources, you should look to do the same for your storage. Separation of hardware and software has many added benefits not only for CPUs and memory but for storage as well. Without this solution, we would not have been able to afford black-box type SANs at every location. This allowed us to virtualize over 90% of the server environment saving costs and power consumption/cooling and provides all the features costly black-box SANs, including true-HA (which most SAN vendors don't have). Migration from variant SAN storage and using mixed back-end storage solutions is as easier than ever before because the storage being virtualized.
    Incentivized
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    Pros
    Validity
    • PowerGrid can review and make the updates simultaneously.
    • Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
    • BulkBackup [is] just one click, majority data got updated.
    • Scenarios save a lot of time for similar working load.
    Incentivized
    Read full review
    DataCore Software
    • Fast pools should go to your most used data, and not static files.
    • Redundancy is a must for all aspects of our IT jobs. Who wants to explain when there's no data?
    • Works on Windows server 2012/2016 much better. Solid stability.
    Read full review
    Cons
    Validity
    • I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
    • Some features aren't user intuitive and it takes a while to learn.
    Incentivized
    Read full review
    DataCore Software
    • Our needs are very small when compared to what this product can do. We don't use all of what it is capable of doing. Honestly, I have no cons.
    Incentivized
    Read full review
    Likelihood to Renew
    Validity
    It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
    Incentivized
    Read full review
    DataCore Software
    I'm currently in the process of renewing my support.
    Incentivized
    Read full review
    Usability
    Validity
    Allows for control in uploading lists, saved processes for checking duplicate records.

    Allows for backup files and quick reverts if something goes wrong.

    Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

    Automated processes for set and forget hygiene tasks
    Read full review
    DataCore Software
    No answers on this topic
    Reliability and Availability
    Validity
    There has not been a time since I started 9 months ago that I've encountered any kind of downtime.
    Incentivized
    Read full review
    DataCore Software
    No answers on this topic
    Performance
    Validity
    DemandTools is a bit clunky and slow at times
    Incentivized
    Read full review
    DataCore Software
    No answers on this topic
    Support Rating
    Validity
    Support can be slow so do not expect quick turn for urgent issues.
    Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
    The training webinars help with the basics but not much if you need advanced functionality.
    Read full review
    DataCore Software
    In the 3 years I have been running this, I have contacted support around 4 or 5 times and that was for minor questions with exception of one time when I was performing an update on the system. And in that one time, they were very timely in assisting me with correcting the problem. Top notch customer support!
    Incentivized
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    Online Training
    Validity
    The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
    Read full review
    DataCore Software
    No answers on this topic
    Implementation Rating
    Validity
    I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
    Read full review
    DataCore Software
    No answers on this topic
    Alternatives Considered
    Validity
    Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.
    Incentivized
    Read full review
    DataCore Software
    DataCore is far easier to manage as well as deal with when it comes to hardware (as DataCore works with any hardware). It also seems way more affordable.
    Incentivized
    Read full review
    Scalability
    Validity
    It's done everything we've needed it to do.
    Incentivized
    Read full review
    DataCore Software
    No answers on this topic
    Return on Investment
    Validity
    • It is a tremendous time saver. It does things Salesforce doesn't even have the capability to do. Tasks that would take hours to manually complete.
    • We can process a tremendous amount of data daily through one person, vs. weeks for the data to be cleaned, reviewed, routed and input.
    • Saves on headcount by allowing a dedicated user to set up batches and jobs for other teams to ensure their data integrity.
    • The return on investment isn't easily quantifiable but it is FELT in our department.
    Incentivized
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    DataCore Software
    • More uptime - Typical SANs have redundant controllers, redundant power supply's and can make the drives redundant by leveraging RAID-0, 5, 6, and 10. The claim to be HA but they are not. That is because if I spay water all over them or catch the SAN on fire, the storage will go down. With DataCore's solution we have identical systems (maybe even at different datacenters connected with long-haul-fiber) including duplicate storage. So one side of the solution can totally be taken offline by water, fire, etc. and the other side will remain up providing true-HA storage. Because of this, we can upgrade the SANs during the day and still keep storage services running (zero-downtime).
    • Lower Costs - Ability to use 3rd party hardware which lowers the costs, not only for the initial investment but as storage capacity grows.
    • All the features one can want - High Availability, Thin Provisioning, Asynchronous and Synchronous mirroring/replication, snap-shotting, continues data protection, deduplication, storage reporting, trending with graphs, centralized console for easier management and many more.
    Incentivized
    Read full review
    ScreenShots

    DemandTools Screenshots

    Screenshot of DemandTools Home ScreenScreenshot of Modify FormulaScreenshot of Data Quality Automation