What users are saying about
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Top Rated
154 Ratings
17 Ratings

DemandTools

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Top Rated
154 Ratings
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Score 9 out of 100
17 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

DemandTools

Great for general data management. Today alone, I've used DemandTools products to push a new list of leads into Salesforce, take a mass list of customer contacts and update a field required for a new process, and to check the current state of our duplicates in the CRM.My main hurdle with DemandTools is that it lacks the ability to build automated data cleansing processes into the system that will tie into the CRM like some of the competitors in the industry.
Kayla Laws | TrustRadius Reviewer

Tableau Prep

If your data sets are coming in without much stewardship then Tableau Prep can help to clean the data before you start trying to create visualizations for your end users. You will save a lot of time this way - rather than seeing problems once you are creating dashboards. If you don't have large data sets or your data is relatively simple, then Tableau Prep may not be needed.
Anonymous | TrustRadius Reviewer

Pros

DemandTools

  • PowerGrid can review and make the updates simultaneously.
  • Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
  • BulkBackup [is] just one click, majority data got updated.
  • Scenarios save a lot of time for similar working load.
min liu | TrustRadius Reviewer

Tableau Prep

  • Clean data
  • Join data files
  • Create calculated values
  • Output to CSV
Anonymous | TrustRadius Reviewer

Cons

DemandTools

  • I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
  • Some features aren't user intuitive and it takes a while to learn.
Laura Ferro | TrustRadius Reviewer

Tableau Prep

  • Can be sluggish when making a lot of changes
  • Not as robust as other software on the market
Anonymous | TrustRadius Reviewer

Likelihood to Renew

DemandTools

DemandTools 9.7
Based on 16 answers
It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
Anonymous | TrustRadius Reviewer

Tableau Prep

Tableau Prep 8.0
Based on 1 answer
It is a valuable tool for generating and cleaning files for multiple purposes.
Anonymous | TrustRadius Reviewer

Usability

DemandTools

DemandTools 7.6
Based on 6 answers
Allows for control in uploading lists, saved processes for checking duplicate records.

Allows for backup files and quick reverts if something goes wrong.

Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

Automated processes for set and forget hygiene tasks
Anonymous | TrustRadius Reviewer

Tableau Prep

Tableau Prep 7.0
Based on 1 answer
It works well and is user friendly for the basics but needs more options for bring in data (using SQL queries for example) and export format options.
Anonymous | TrustRadius Reviewer

Reliability and Availability

DemandTools

DemandTools 9.4
Based on 3 answers
There has not been a time since I started 9 months ago that I've encountered any kind of downtime.
Mike Malone | TrustRadius Reviewer

Tableau Prep

No score
No answers yet
No answers on this topic

Performance

DemandTools

DemandTools 7.2
Based on 5 answers
DemandTools is a bit clunky and slow at times
Anonymous | TrustRadius Reviewer

Tableau Prep

No score
No answers yet
No answers on this topic

Support Rating

DemandTools

DemandTools 9.0
Based on 10 answers
Support can be slow so do not expect quick turn for urgent issues.
Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
The training webinars help with the basics but not much if you need advanced functionality.
Anonymous | TrustRadius Reviewer

Tableau Prep

Tableau Prep 6.2
Based on 5 answers
Because Tableau has such a great and active user-base, most real issues that we face with Prep can easily be solved by searching for your issue on Tableau's support site. There is likely someone else out there who has experienced your issue, and so many willing users out there willing to help share their workarounds. I have never had an issue arise to the point that I need urgent support with a live helper, so I cannot speak on that.
Anonymous | TrustRadius Reviewer

Online Training

DemandTools

DemandTools 8.5
Based on 2 answers
The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
Steven Steier | TrustRadius Reviewer

Tableau Prep

No score
No answers yet
No answers on this topic

Implementation Rating

DemandTools

DemandTools 3.9
Based on 14 answers
I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
Steven Steier | TrustRadius Reviewer

Tableau Prep

Tableau Prep 6.0
Based on 1 answer
Live connections to cloud services (Google Sheets for example) and cloud hosted databases (cloud hosted SIS for example) for scheduled flows are not supported
Anonymous | TrustRadius Reviewer

Alternatives Considered

DemandTools

I have used DataLoader. It is a simple tool for inserts, upserts and deletions of records in a single object. It's great if you have a spreadsheet of ID's that need a field change. It is extremely limited, and has none of the additional features of functionality of DemandTools. You cannot de-duplicate, you cannot cross reference objects, you cannot batch jobs, and you cannot schedule data cleaning activities. It is VERY limited, but it is free for 10,000 rows of data a month. Salesforce has a couple of mass edit and delete features, but it is extremely limited to records in a single object.
Anonymous | TrustRadius Reviewer

Tableau Prep

Tabluea prep was much better than Spotfire for syncing data.
Todd Coble | TrustRadius Reviewer

Scalability

DemandTools

DemandTools 7.7
Based on 2 answers
It's done everything we've needed it to do.
Mike Malone | TrustRadius Reviewer

Tableau Prep

No score
No answers yet
No answers on this topic

Return on Investment

DemandTools

  • I'm not sure I can answer this. I am a one man crew. They never considered hiring anyone to help me, but I do know its significantly reduced my workload. I used to spend a 12 hours de-duping our audit logs. it was an all day job. I can now do it in 5 minutes. Similarly, I used to spend 12 hours, analyzing our duplicates beans and I now do it in 5 minutes.
Sarah Oden Fite | TrustRadius Reviewer

Tableau Prep

  • More efficient dashboard production
  • More streamlined workflow
  • More autonomy with data sets
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

DemandTools

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tableau Prep

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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