What users are saying about
159 Ratings
24 Ratings
159 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100
24 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Attribute Ratings

  • DemandTools is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
  • Tableau Prep is rated higher in 1 area: Likelihood to Recommend
  • DemandTools and Tableau Prep are tied in 1 area: Implementation Rating

Likelihood to Recommend

8.7

DemandTools

87%
117 Ratings
9.0

Tableau Prep

90%
6 Ratings

Likelihood to Renew

9.9

DemandTools

99%
16 Ratings
8.0

Tableau Prep

80%
1 Rating

Usability

7.8

DemandTools

78%
6 Ratings
7.0

Tableau Prep

70%
1 Rating

Availability

9.7

DemandTools

97%
3 Ratings

Tableau Prep

N/A
0 Ratings

Performance

8.1

DemandTools

81%
5 Ratings

Tableau Prep

N/A
0 Ratings

Support Rating

9.0

DemandTools

90%
10 Ratings
5.5

Tableau Prep

55%
5 Ratings

Online Training

8.5

DemandTools

85%
2 Ratings

Tableau Prep

N/A
0 Ratings

Implementation Rating

6.0

DemandTools

60%
14 Ratings
6.0

Tableau Prep

60%
1 Rating

Configurability

7.5

DemandTools

75%
2 Ratings

Tableau Prep

N/A
0 Ratings

Ease of integration

9.0

DemandTools

90%
1 Rating

Tableau Prep

N/A
0 Ratings

Product Scalability

8.5

DemandTools

85%
2 Ratings

Tableau Prep

N/A
0 Ratings

Vendor post-sale

9.0

DemandTools

90%
1 Rating

Tableau Prep

N/A
0 Ratings

Vendor pre-sale

9.0

DemandTools

90%
1 Rating

Tableau Prep

N/A
0 Ratings

Likelihood to Recommend

Validity

DemandTools is perfect for any system that constantly adds new records to its database. For example, in higher education, we are constantly purchasing search names from various vendors and DemandTools allows us to make sure we are not doubling up on the same records. It saves us money in the long run as we are not mailing out multiple copies of our brochures to the same person.
Read full review

Tableau

If your data sets are coming in without much stewardship then Tableau Prep can help to clean the data before you start trying to create visualizations for your end users. You will save a lot of time this way - rather than seeing problems once you are creating dashboards. If you don't have large data sets or your data is relatively simple, then Tableau Prep may not be needed.
Read full review

Pros

Validity

  • PowerGrid can review and make the updates simultaneously.
  • Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
  • BulkBackup [is] just one click, majority data got updated.
  • Scenarios save a lot of time for similar working load.
Read full review

Tableau

  • Display the raw data coming in from the data warehouse
  • Point out situations that might be erroneous
  • Show the distribution of raw data figures
Read full review

Cons

Validity

  • I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
  • Some features aren't user intuitive and it takes a while to learn.
Read full review

Tableau

  • Use of Macros within Workflow (and more types of automation)
  • Join Editor also giving a SQL Update Query
  • More types of visuals
Read full review

Pricing Details

DemandTools

Starting Price

Editions & Modules

DemandTools editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Tableau Prep

    Starting Price

    Editions & Modules

    Tableau Prep editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Validity

      It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
      Read full review

      Tableau

      It is a valuable tool for generating and cleaning files for multiple purposes.
      Read full review

      Usability

      Validity

      Allows for control in uploading lists, saved processes for checking duplicate records.

      Allows for backup files and quick reverts if something goes wrong.

      Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

      Automated processes for set and forget hygiene tasks
      Read full review

      Tableau

      It works well and is user friendly for the basics but needs more options for bring in data (using SQL queries for example) and export format options.
      Read full review

      Reliability and Availability

      Validity

      There has not been a time since I started 9 months ago that I've encountered any kind of downtime.
      Read full review

      Tableau

      No answers on this topic

      Performance

      Validity

      DemandTools is a bit clunky and slow at times
      Read full review

      Tableau

      No answers on this topic

      Support Rating

      Validity

      Support can be slow so do not expect quick turn for urgent issues.
      Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
      The training webinars help with the basics but not much if you need advanced functionality.
      Read full review

      Tableau

      I have not really had to reach out for any kind of customer support for Tableau Prep, so I can't really say. However, the support that Tableau has given for their other products has been great, so I would assume it would be the same here. They are also constantly adding new features and providing software updates, and that is always a plus.
      Read full review

      Online Training

      Validity

      The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
      Read full review

      Tableau

      No answers on this topic

      Implementation Rating

      Validity

      I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
      Read full review

      Tableau

      Live connections to cloud services (Google Sheets for example) and cloud hosted databases (cloud hosted SIS for example) for scheduled flows are not supported
      Read full review

      Alternatives Considered

      Validity

      Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.
      Read full review

      Tableau

      Before Prep, we had to do all the data joining and connecting in a Tableau Workbook. Not only did this cause workbooks connected with live data to run frustratingly slowly, a new connection and set-up had to be established every time a new workbook as created, even if you were working with the same data. The extracts produced by Prep allow several workbooks to be working from the same data set-up without any additional work, saving time and stress.
      Read full review

      Scalability

      Validity

      It's done everything we've needed it to do.
      Read full review

      Tableau

      No answers on this topic

      Return on Investment

      Validity

      • It is a tremendous time saver. It does things Salesforce doesn't even have the capability to do. Tasks that would take hours to manually complete.
      • We can process a tremendous amount of data daily through one person, vs. weeks for the data to be cleaned, reviewed, routed and input.
      • Saves on headcount by allowing a dedicated user to set up batches and jobs for other teams to ensure their data integrity.
      • The return on investment isn't easily quantifiable but it is FELT in our department.
      Read full review

      Tableau

      • Quicker data sets for online reports
      • More efficient data cleaning Ad Hoc reports
      • Costly if using data management to schedule data pull and cleaning (priced per viewer accounts not creator accounts)
      Read full review

      Screenshots

      Add comparison