DemandTools vs. TIBCO Clarity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DemandTools
Score 9.3 out of 10
N/A
DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.N/A
TIBCO Clarity
Score 7.0 out of 10
N/A
TIBCO Clarity is an automated data cleansing application supporting removal or merging of duplicate records, formatting and transformation, as well as trend or pattern detection in datasets.N/A
Pricing
DemandToolsTIBCO Clarity
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DemandToolsTIBCO Clarity
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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DemandToolsTIBCO Clarity
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DemandTools
DemandTools
Score 9.3 out of 10
Enterprises
Informatica Cloud Data Quality
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Score 8.6 out of 10
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User Ratings
DemandToolsTIBCO Clarity
Likelihood to Recommend
8.7
(117 ratings)
7.0
(1 ratings)
Likelihood to Renew
9.9
(16 ratings)
-
(0 ratings)
Usability
7.8
(6 ratings)
-
(0 ratings)
Availability
9.8
(2 ratings)
-
(0 ratings)
Performance
8.5
(3 ratings)
-
(0 ratings)
Support Rating
9.0
(5 ratings)
-
(0 ratings)
Online Training
8.5
(2 ratings)
-
(0 ratings)
Implementation Rating
6.9
(6 ratings)
-
(0 ratings)
Configurability
7.5
(2 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.5
(2 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
DemandToolsTIBCO Clarity
Likelihood to Recommend
Validity
DemandTools is perfect for any system that constantly adds new records to its database. For example, in higher education, we are constantly purchasing search names from various vendors and DemandTools allows us to make sure we are not doubling up on the same records. It saves us money in the long run as we are not mailing out multiple copies of our brochures to the same person.
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TIBCO Software Inc.
Clarity is well suited to address issues with data integrity, where you want to maintain formatting for fields from various sources. While it can be used to address issues with data impacting departmental use (ex: a field must be set to a particular value based on other field values, and if this is not the case then a business unit may be impacted), the amount of time required to setup the logic is cumbersome. As such, we leveraged TIBCO Data Virtualization to deal with these scenarios.
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Pros
Validity
  • PowerGrid can review and make the updates simultaneously.
  • Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
  • BulkBackup [is] just one click, majority data got updated.
  • Scenarios save a lot of time for similar working load.
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TIBCO Software Inc.
  • Ability to correct data integrity issues
  • Ease of use
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Cons
Validity
  • I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
  • Some features aren't user intuitive and it takes a while to learn.
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TIBCO Software Inc.
  • Issues with SSL configuration options
  • Syntax to create rules requires additional/extra knowledge that may not exist in an organization
  • Requires quite a bit of setup for rule logic
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Likelihood to Renew
Validity
It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
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TIBCO Software Inc.
No answers on this topic
Usability
Validity
Allows for control in uploading lists, saved processes for checking duplicate records.

Allows for backup files and quick reverts if something goes wrong.

Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

Automated processes for set and forget hygiene tasks
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TIBCO Software Inc.
No answers on this topic
Reliability and Availability
Validity
There has not been a time since I started 9 months ago that I've encountered any kind of downtime.
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TIBCO Software Inc.
No answers on this topic
Performance
Validity
DemandTools is a bit clunky and slow at times
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TIBCO Software Inc.
No answers on this topic
Support Rating
Validity
Support can be slow so do not expect quick turn for urgent issues.
Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
The training webinars help with the basics but not much if you need advanced functionality.
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TIBCO Software Inc.
No answers on this topic
Online Training
Validity
The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
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TIBCO Software Inc.
No answers on this topic
Implementation Rating
Validity
I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
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TIBCO Software Inc.
No answers on this topic
Alternatives Considered
Validity
Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.
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TIBCO Software Inc.
No answers on this topic
Scalability
Validity
It's done everything we've needed it to do.
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TIBCO Software Inc.
No answers on this topic
Return on Investment
Validity
  • It is a tremendous time saver. It does things Salesforce doesn't even have the capability to do. Tasks that would take hours to manually complete.
  • We can process a tremendous amount of data daily through one person, vs. weeks for the data to be cleaned, reviewed, routed and input.
  • Saves on headcount by allowing a dedicated user to set up batches and jobs for other teams to ensure their data integrity.
  • The return on investment isn't easily quantifiable but it is FELT in our department.
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TIBCO Software Inc.
  • We have not established ROI as we are in the initial stages of setup.
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ScreenShots

DemandTools Screenshots

Screenshot of DemandTools Home ScreenScreenshot of Modify FormulaScreenshot of Data Quality Automation