Customerbase.ai / Detective.io (discontinued) vs. UpLead

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Customerbase.ai / Detective.io (discontinued)
Score 8.0 out of 10
N/A
Detective (formerly Charlie App) helped salespeople to find prospects, identify their pains, etc. It was acquired by Customerbase.ai, which is now discontinued.N/A
UpLead
Score 9.6 out of 10
N/A
UpLead is a B2B data provider and technology company based in Southern California providing access to verified B2B contacts with direct email addresses. Search by industry, location, sales volume, number of employees, public vs private, contact title, job function, management level, technologies used and more to find customers. API and CRM integrations available.
$99
per month
Pricing
Customerbase.ai / Detective.io (discontinued)UpLead
Editions & Modules
No answers on this topic
Basic
$99.00
per month
Plus
$199.00
per month
Professional
$399.00
per month
Offerings
Pricing Offerings
Customerbase.ai / Detective.io (discontinued)UpLead
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Customerbase.ai / Detective.io (discontinued)UpLead
Features
Customerbase.ai / Detective.io (discontinued)UpLead
Prospecting
Comparison of Prospecting features of Product A and Product B
Customerbase.ai / Detective.io (discontinued)
3.0
1 Ratings
88% below category average
UpLead
9.3
42 Ratings
18% above category average
Load time/data access3.01 Ratings9.242 Ratings
Advanced search00 Ratings9.542 Ratings
Identification of new leads00 Ratings8.741 Ratings
List quality00 Ratings9.442 Ratings
List upload/download00 Ratings9.742 Ratings
Ideal customer targeting00 Ratings9.242 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
Customerbase.ai / Detective.io (discontinued)
9.0
1 Ratings
14% above category average
UpLead
9.3
41 Ratings
18% above category average
Contact information9.01 Ratings9.241 Ratings
Company information9.01 Ratings9.341 Ratings
Industry information00 Ratings9.441 Ratings
Data Augmentation & Lead Qualification
Comparison of Data Augmentation & Lead Qualification features of Product A and Product B
Customerbase.ai / Detective.io (discontinued)
-
Ratings
UpLead
8.7
40 Ratings
16% above category average
Lead qualification process00 Ratings8.637 Ratings
Smart lists and recommendations00 Ratings8.234 Ratings
Salesforce integration00 Ratings8.530 Ratings
Company/business profiles00 Ratings8.938 Ratings
Alerts and reminders00 Ratings8.232 Ratings
Data hygiene00 Ratings9.037 Ratings
Automatic data refresh00 Ratings8.736 Ratings
Tags00 Ratings9.236 Ratings
Filters and segmentation00 Ratings9.439 Ratings
Sales Intelligence Email Features
Comparison of Sales Intelligence Email Features features of Product A and Product B
Customerbase.ai / Detective.io (discontinued)
-
Ratings
UpLead
8.1
30 Ratings
8% above category average
Sales email templates00 Ratings8.329 Ratings
Append emails to records00 Ratings7.929 Ratings
Best Alternatives
Customerbase.ai / Detective.io (discontinued)UpLead
Small Businesses
Lead411
Lead411
Score 8.2 out of 10
Lead411
Lead411
Score 8.2 out of 10
Medium-sized Companies
TechTarget Priority Engine
TechTarget Priority Engine
Score 9.9 out of 10
TechTarget Priority Engine
TechTarget Priority Engine
Score 9.9 out of 10
Enterprises
TechTarget Priority Engine
TechTarget Priority Engine
Score 9.9 out of 10
TechTarget Priority Engine
TechTarget Priority Engine
Score 9.9 out of 10
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User Ratings
Customerbase.ai / Detective.io (discontinued)UpLead
Likelihood to Recommend
7.0
(1 ratings)
9.6
(41 ratings)
Usability
-
(0 ratings)
9.5
(15 ratings)
Support Rating
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
-
(0 ratings)
1.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Customerbase.ai / Detective.io (discontinued)UpLead
Likelihood to Recommend
Discontinued Products
If you are in any type of sales, and meeting with people, it is a must. If you already know you contact well, it doesn't have as much value for that particular meeting. Also I wish there was a way to not sync internal meetings, as it just provides clutter, and I don't need info on those people.
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UpLead
UpLead is well suited for environments where there is a lot of accurate contact information to research mainly generating sales for a business. On the other hand, businesses that don't require searching up a huge amount of contact data and that doesn't add up to the sales of a business do not need to use this software.
Read full review
Pros
Discontinued Products
  • They easily connect with my Outlook to sync my upcoming meetings.
  • It provides me with the social profiles of people I am meeting with.
  • It gives me the ability to have all my info about my contact in one place to easily review.
Read full review
UpLead
  • UpLead is one of the best B2B platforms available in the market which deals in offering the highest quality contacts and different companies’ data.
  • It has the best and updated real-time email verification, having contacts worldwide, technology tracking, account-based marketing, and robust API.
  • The integration of UpLead with other platforms is up to the mark. It allows users to integrate UpLead with other renowned software to have the best possible workspace to work on.
Read full review
Cons
Discontinued Products
  • At times it doesn't pull a social profile for the contact correctly, or at all, when I know the person has a profile.
  • The interface is a little clunky, and the font is too large. It could be a lot smaller and still effective.
  • It takes a lot of time to sync at points, which is frustrating.
Read full review
UpLead
  • More data on small and start-up companies, but this situation is understandable.
  • Collecting a long list of contacts, especially of overseas companies, can sometimes take a while as UpLead is verifying the data. But the wait is typically understandable and worth it.
  • Sometimes I struggle with translating job functions in a foreign language, but this is easy to overcome.
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Usability
Discontinued Products
No answers on this topic
UpLead
The tool is robust, it's powerful, it's accurate, and it's extremely helpful and pivotal in my current banking sales role. I could not succeed without UpLead's accurate data and contact information. I'm thankful that such an incredible service exists at such a fair and reasonable price, thank you for the value that you provide your customers and thank you for making me a very successful salesman and wealthier man
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Support Rating
Discontinued Products
No answers on this topic
UpLead
i like their support bot.
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Alternatives Considered
Discontinued Products
The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works its way into my sales call.
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UpLead
UpLead costs a bit more, but I found the data on UpLead to be well worth it in comparison and it was easier to transfer to our CRM (HubSpot). I like how they also provide useful API integration into UpLead and I hope they begin to offer more automation in the future.
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Return on Investment
Discontinued Products
  • The info I pull from Charlie prior to the meeting is almost always brought up as a conversation starter.
  • Charlie helps my relationships go deeper than just surface level info.
  • The ability to go deeper in my relationships while using Charlie has absolutely closed me business.
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UpLead
  • I haven't been using UpLead long but I have generated interest in our company with several large accounts. Each one of them can add several million in revenue to our company.
  • A huge time saver is to be able to send out email blasts to potential clients I've downloaded from UpLead.
  • Securing any one of the prospects I'm working on through UpLead can easily pay for the investment 10 times over.
  • Most of the salespeople in our company are asking me where I'm getting my leads from.
Read full review
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