Remote Desktop Manager vs. GoToMyPC

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Remote Desktop Manager
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.
$299.99
per year
GoToMyPC
Score 8.5 out of 10
N/A
GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.N/A
Pricing
Remote Desktop ManagerGoToMyPC
Editions & Modules
Single User
$299.99
per year
Enterprise
$9999.99
per year
Platinum
Contact Sales
Unlimited Users, Multiple Sites, Worldwide
No answers on this topic
Offerings
Pricing Offerings
Remote Desktop ManagerGoToMyPC
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Remote Desktop ManagerGoToMyPC
Top Pros
Top Cons
Features
Remote Desktop ManagerGoToMyPC
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Remote Desktop Manager
8.1
44 Ratings
2% below category average
GoToMyPC
8.9
86 Ratings
8% above category average
Screen sharing7.823 Ratings8.757 Ratings
File transfer7.729 Ratings7.669 Ratings
Secure remote access with Smart Card authentication9.116 Ratings7.010 Ratings
Access to sleeping/powered-off computers8.75 Ratings8.641 Ratings
Over-the-Internet remote session8.438 Ratings9.671 Ratings
Initiate remote control from mobile8.022 Ratings9.245 Ratings
Remote management of servers & workstations8.142 Ratings9.045 Ratings
Remote Active Directory® management8.018 Ratings8.721 Ratings
Centralized management dashboard8.535 Ratings9.524 Ratings
Session record8.918 Ratings10.021 Ratings
Annotations9.125 Ratings8.57 Ratings
Monitoring and Alerts5.314 Ratings9.016 Ratings
Multi-platform remote control8.235 Ratings8.722 Ratings
Instant message00 Ratings9.918 Ratings
Best Alternatives
Remote Desktop ManagerGoToMyPC
Small Businesses
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
mRemoteNG
mRemoteNG
Score 9.7 out of 10
mRemoteNG
mRemoteNG
Score 9.7 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Remote Desktop ManagerGoToMyPC
Likelihood to Recommend
8.2
(44 ratings)
9.1
(89 ratings)
Likelihood to Renew
9.1
(2 ratings)
9.1
(5 ratings)
Usability
8.2
(2 ratings)
8.7
(11 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
9.0
(7 ratings)
9.1
(12 ratings)
Implementation Rating
9.1
(1 ratings)
9.1
(2 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Remote Desktop ManagerGoToMyPC
Likelihood to Recommend
Devolutions
If you have lots of servers to manage, lots of credentials, different protocols, documents, other files, and need a single tool to manage it, this is the tool. Active Directory integrated, user and groups permissions, audit everything, keep data in encrypted files or in a database, customize everything, even the installer,
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GoTo (formerly LogMeIn)
I think GoToMyPC is well-suited for any scenario I have encountered, although I only have experience using it in a small firm setting. Otherwise, for working from home and traveling or file retrieval, it has proved more than adequate. I have not encountered a scenario that I thought was less than appropriate.
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Pros
Devolutions
  • Customer service delivery, whereby you can connect to clients to assist and resolve an incident.
  • Working from home logging onto office based machine.
  • It helps to attend to a problem more quickly, thereby saving the cost of relocation and commuting to distant places.
  • Speed and cost elements are critical here.
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GoTo (formerly LogMeIn)
  • I am able to easily access both of my home monitors on GoToMyPC by simply clicking on a slider bar.
  • I have access to all of my drives and programs as if I were sitting in my office.
  • GoToMyPC allows me to print to my office printers so I can complete paperwork and print it for my colleagues back in the office to use.
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Cons
Devolutions
  • I would like to see advanced auditing in the Devolution's drive data source like there are in some of the others. But that's just something I'd like to see, it doesn't hinder my using the app.
  • I would love to see even more addons available from even more software and service developers, but again the addon manager is great already so it's not a hindrance what so ever.
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GoTo (formerly LogMeIn)
  • Transfer or copy files from the computer drive (c drive) to your active desktop file folders.
  • The ability to set your own "Time Out" too often I have to log back in if switching between computer screens.
  • Easier way to print documents to printers not connected to the computer being accessed.
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Likelihood to Renew
Devolutions
I've been using RDM for about 10 years now. I started with the free version, which I used for a few years, and eventually switched to the Enterprise version. I can never go back now! I use this tool for everything and cannot see doing my job without it! Whenever we have someone new come in or bring in a vendor/contractor, they always ask me what RDP tool I'm using. Once I explain about it's features and all, they're usually instantly sold on it. :)
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GoTo (formerly LogMeIn)
I have been using GotomyPC for 20 years and it's gotten better with time. It's the best remote app that I've tried. The others were harder to use and not as functional. It allows us to work from anywhere just as if we were in the office. Even being able to print to my remote location is a wonderful way of doing work. I don't have to drag it to my remote device, It will just print without any hassle
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Usability
Devolutions
I use this tool for almost everything in my day to day job. I launch the VMware VI Client from RDM. I launch vSphere Web Client Sessions from RDM. I RDP from RDM. Access Dell iDRAC and HP iLO via RDM, as well as Cisco UCS Manager and iKVM. I have saved SSH Sessions to my VMware hosts. I have URLs saved to get to things like IPAM, etc
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GoTo (formerly LogMeIn)
Really easy to use-even if you forget your password frequently like me. The reset password feature is not cumbersome and does not require phoning Customer Service. Just a few clicks and a bit of creativity to come up with a new password. I like this "easy button" approach. Definitely recommend.
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Reliability and Availability
Devolutions
No answers on this topic
GoTo (formerly LogMeIn)
The availability has been excellent for me. Any issue is usually due to one of my devices becoming unconnected from the internet.
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Performance
Devolutions
No answers on this topic
GoTo (formerly LogMeIn)
The performance is dictated by the internet connection speed. As long as I have a good connection, the performance is great. And GoToMyPC has a warning when either the host or the client has a poor connection
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Support Rating
Devolutions
I've never had to use support as I've never had an issue. That said, you can open a support ticket right from the UI. The user forums are active, and there are thousands of threads covering many topics. Very easy to get support if needed. This is an easy ten.
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GoTo (formerly LogMeIn)
I have never had to contact support. The product is so easy to use I have not needed help (yet). But if I had to contact them, I am sure they would be just as great to work with as the product itself is.
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Implementation Rating
Devolutions
The implementation was completely successful. We had no issues!
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GoTo (formerly LogMeIn)
It set up quickly and assigning log ins to various computers was simple. I don't think you need many insights into the product. It's easy to implement and easy to use. Since it's a work tool, it needs be that way. I wouldn't want the tool to have any learning curve when some of the people using it are not tech savvy. They are accessing their work computers for files or to work on apps that their remote devices might not have loaded.
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Alternatives Considered
Devolutions
  1. The types of sessions. You are not limited to just RDP sessions, you can do SSH, Web Browser, iLO, or really any session you can imagine that you might use to connect to a remote service
  2. The extensions, add-ons, and features of RDM. You simply can do a lot more.
  3. Automation - There's additional things you can do that help automate your workday to make things easier
  4. The interface - It's easier to navigate and deal with multiple sessions at a time.
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GoTo (formerly LogMeIn)
I recently started having problems with Splashtop - slow response/freezes/drops, and after troubleshooting everything
internet and hardware related, decided to check out GoToMyPC as one step
in troubleshooting. GoToMyPC has better response
time and has been more reliable. So far I am pleased with the switch with just a couple of minor matters mentioned earlier in review.
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Scalability
Devolutions
No answers on this topic
GoTo (formerly LogMeIn)
I can use it on all of my devices - even my Galaxy phone. Once you log into your device, you work on it as if you were physically in front of it. Not much complexity in that. If you can work on your own device, you can work on it through another device - even a phone.
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Return on Investment
Devolutions
  • A common place for storage for all users. Instead of employees using multiple different password management systems, they all use Remote Desktop Manager to store them now.
  • We don't have to buy licenses from multiple vendors when everyone uses Remote Desktop Manager.
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GoTo (formerly LogMeIn)
  • It's allowed me to work remotely at any time of day. I can instantly access my PC at 6 AM if we have an emergency job come it. We repair water main breaks.
  • The company owner can work from his 2nd home in another state without having to think about loss of revenue because he's not in the office.
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ScreenShots

Remote Desktop Manager Screenshots

Screenshot of EntryScreenshot of Main ScreenScreenshot of Tree ViewScreenshot of Overview