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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Remote Desktop Manager

    Score9.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.

    $20

    per month per user

    GoToMyPC

    Score8.7 out of 10
    N/AGoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.N/A
    Pricing
    Remote Desktop ManagerGoToMyPC
    Editions & Modules
    Team Remote Access Management
    $20
    per month per user
    Starter
    $25
    per month per user, up to 5 users
    Team Remote Connection Management
    $30
    per month per user
    Team Privileged Access Management
    $50
    per month per user
    Enterprise
    Contact Sales
    Unlimited Users, Multiple Sites, Worldwide
    Platinum
    Contact Sales
    Unlimited Users, Multiple Sites, Worldwide
    No answers on this topic
    Offerings
    Pricing Offerings
    Remote Desktop ManagerGoToMyPC
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Remote Desktop ManagerGoToMyPC
    Considered Both Products
    Devolutions
    No answer on this topic
    GoTo formerly LogMeIn
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    24 Answers
    96%
    Would buy again
    95 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    23 Answers
    94%
    Delivers good value for the price
    78 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    24 Answers
    97%
    Happy with the feature set
    96 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    15 Answers
    94%
    Lived up to sales and marketing promises
    90 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    21 Answers
    97%
    Implementation went as expected
    95 Answers
    Features
    Remote Desktop ManagerGoToMyPC
    Remote Administration
    Comparison of Remote Administration features of Remote Desktop Manager and GoToMyPC
    Feature
    Remote Desktop Manager
    9.1
    54 Ratings
    14% above category average
    GoToMyPC
    3.8
    103 Ratings
    70% below category average
    Screen sharing10.026 Ratings7.267 Ratings
    File transfer9.836 Ratings5.383 Ratings
    Instant message9.01 Ratings2.320 Ratings
    Secure remote access with Smart Card authentication7.819 Ratings2.514 Ratings
    Access to sleeping/powered-off computers8.75 Ratings1.648 Ratings
    Over-the-Internet remote session9.246 Ratings8.184 Ratings
    Initiate remote control from mobile7.327 Ratings2.353 Ratings
    Remote management of servers & workstations10.051 Ratings3.656 Ratings
    Remote Active Directory® management8.324 Ratings2.724 Ratings
    Centralized management dashboard9.843 Ratings2.428 Ratings
    Session record9.323 Ratings2.626 Ratings
    Annotations10.026 Ratings2.39 Ratings
    Monitoring and Alerts8.018 Ratings7.621 Ratings
    Multi-platform remote control9.843 Ratings2.524 Ratings
    Best Alternatives
    Remote Desktop ManagerGoToMyPC
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    RealVNC Connect
    Score9 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Remote Desktop ManagerGoToMyPC
    Likelihood to Recommend
    9.6
    (54 ratings)
    8.2
    (106 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    9.1
    (5 ratings)
    Usability
    9.7
    (12 ratings)
    8.1
    (24 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    9.0
    (7 ratings)
    9.1
    (13 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    9.1
    (3 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    Remote Desktop ManagerGoToMyPC
    Likelihood to Recommend
    Devolutions
    If you have lots of servers to manage, lots of credentials, different protocols, documents, other files, and need a single tool to manage it, this is the tool. Active Directory integrated, user and groups permissions, audit everything, keep data in encrypted files or in a database, customize everything, even the installer,
    Read full review
    GoTo formerly LogMeIn
    I think GoToMyPC is well-suited for any scenario I have encountered, although I only have experience using it in a small firm setting. Otherwise, for working from home and traveling or file retrieval, it has proved more than adequate. I have not encountered a scenario that I thought was less than appropriate.
    Incentivized
    Read full review
    Pros
    Devolutions
    • Customer service delivery, whereby you can connect to clients to assist and resolve an incident.
    • Working from home logging onto office based machine.
    • It helps to attend to a problem more quickly, thereby saving the cost of relocation and commuting to distant places.
    • Speed and cost elements are critical here.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • I am able to easily access both of my home monitors on GoToMyPC by simply clicking on a slider bar.
    • I have access to all of my drives and programs as if I were sitting in my office.
    • GoToMyPC allows me to print to my office printers so I can complete paperwork and print it for my colleagues back in the office to use.
    Read full review
    Cons
    Devolutions
    • Occasionally there is a UI bug where the sidebar goes missing and you have to delete some files in %localappdata% to bring it back
    • Would be great if it could also connect to serverless SQL instances like Azure SQL
    • If computer sleeps and wakes with Remote Desktop Manager open it will comtimes ask you to re-login for no reason - as when you close and reopen Remote Desktop Manager it works
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Transfer or copy files from the computer drive (c drive) to your active desktop file folders.
    • The ability to set your own "Time Out" too often I have to log back in if switching between computer screens.
    • Easier way to print documents to printers not connected to the computer being accessed.
    Incentivized
    Read full review
    Likelihood to Renew
    Devolutions
    I've been using RDM for about 10 years now. I started with the free version, which I used for a few years, and eventually switched to the Enterprise version. I can never go back now! I use this tool for everything and cannot see doing my job without it! Whenever we have someone new come in or bring in a vendor/contractor, they always ask me what RDP tool I'm using. Once I explain about it's features and all, they're usually instantly sold on it. :)
    Read full review
    GoTo formerly LogMeIn
    I have been using GotomyPC for 20 years and it's gotten better with time. It's the best remote app that I've tried. The others were harder to use and not as functional. It allows us to work from anywhere just as if we were in the office. Even being able to print to my remote location is a wonderful way of doing work. I don't have to drag it to my remote device, It will just print without any hassle
    Incentivized
    Read full review
    Usability
    Devolutions
    Due to the way our business works, the use of Remote Desktop Manager is limited to the IT staff. For that reason have given it a rating of 8, but only a limited number of employees benefit from this solution as the bulk of our consultants that support customers can not benefit from this solution due to security mandated separation between internal and external systems
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    Really easy to use-even if you forget your password frequently like me. The reset password feature is not cumbersome and does not require phoning Customer Service. Just a few clicks and a bit of creativity to come up with a new password. I like this "easy button" approach. Definitely recommend.
    Incentivized
    Read full review
    Reliability and Availability
    Devolutions
    No answers on this topic
    GoTo formerly LogMeIn
    I've never had a problem unless the host computer itself is having an issue - such as being off line.
    Read full review
    Performance
    Devolutions
    No answers on this topic
    GoTo formerly LogMeIn
    Everything loads quickly. The only lag has been when our internet provider didn't fix our connection. Once that was resolved, no problems.
    Read full review
    Support Rating
    Devolutions
    I've never had to use support as I've never had an issue. That said, you can open a support ticket right from the UI. The user forums are active, and there are thousands of threads covering many topics. Very easy to get support if needed. This is an easy ten.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I have never had to contact support. The product is so easy to use I have not needed help (yet). But if I had to contact them, I am sure they would be just as great to work with as the product itself is.
    Incentivized
    Read full review
    Implementation Rating
    Devolutions
    The implementation was completely successful. We had no issues!
    Read full review
    GoTo formerly LogMeIn
    It set up quickly and assigning log ins to various computers was simple. I don't think you need many insights into the product. It's easy to implement and easy to use. Since it's a work tool, it needs be that way. I wouldn't want the tool to have any learning curve when some of the people using it are not tech savvy. They are accessing their work computers for files or to work on apps that their remote devices might not have loaded.
    Incentivized
    Read full review
    Alternatives Considered
    Devolutions
    VisionApp is not in the list. This is the application we used before we got introduced to RDM. VisionApp was great but it did not have the same features as RDM did. Perhaps VisionApp has had some updates but we haven't found any reason to switch applications again
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I recently started having problems with Splashtop - slow response/freezes/drops, and after troubleshooting everything
    internet and hardware related, decided to check out GoToMyPC as one step
    in troubleshooting. GoToMyPC has better response
    time and has been more reliable. So far I am pleased with the switch with just a couple of minor matters mentioned earlier in review.
    Incentivized
    Read full review
    Scalability
    Devolutions
    No answers on this topic
    GoTo formerly LogMeIn
    I can use it on all of my devices - even my Galaxy phone. Once you log into your device, you work on it as if you were physically in front of it. Not much complexity in that. If you can work on your own device, you can work on it through another device - even a phone.
    Incentivized
    Read full review
    Return on Investment
    Devolutions
    • A common place for storage for all users. Instead of employees using multiple different password management systems, they all use Remote Desktop Manager to store them now.
    • We don't have to buy licenses from multiple vendors when everyone uses Remote Desktop Manager.
    Read full review
    GoTo formerly LogMeIn
    • Increased productivity since I can access remotely
    • Ability to use my laptop making my desktop a mobile workstation
    • Ability to provide answers at closed-door meetings about budgeting, expenses, invoices without needing to leave the room to look it up on my desktop.
    Read full review
    ScreenShots

    Remote Desktop Manager Screenshots

    Screenshot of the interface to manage remote connections.Screenshot of where entries can be customized.Screenshot of the interface for password analysis and policy enforcement.Screenshot of a user working with multiple connections at the same time.Screenshot of auditable activity, with customizable reports and logs.